Customer reviews of Pictyourlamp.com

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Sylvie E.

Rating: 4 out of 5

Published on 11/12/2022 à 12h19 following a purchase from 29/11/2022

A little disappointed that the picture is not whole. Otherwise very nice.

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Sandra B.

Rating: 4 out of 5

Published on 11/12/2022 à 09h34 following a purchase from 28/11/2022

More than satisfied

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Elodie R.

Rating: 1 out of 5

Published on 10/12/2022 à 17h53 following a purchase from 29/11/2022

Leave a mail the day of receipt of the package to date still no response, nor refund pay 3 box gifts received that 1 only!

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Ainhoa B.

Rating: 4 out of 5

Published on 10/12/2022 à 14h09 following a purchase from 27/11/2022

Very good

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Magdalena R.

Rating: 1 out of 5

Published on 09/12/2022 à 19h19 following a purchase from 28/11/2022

Unfortunately the product looks much better in pictures than in reality. The quality is also bad and cheap.

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kurt R.

Rating: 4 out of 5

Published on 09/12/2022 à 18h28 following a purchase from 29/11/2022

Fast delivery, very good value for money

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Ludmilla H.

Rating: 4 out of 5

Published on 08/12/2022 à 18h01 following a purchase from 27/11/2022

Satisfied with my purchase, I removed one star because the packaging was basic and the price proposed for a gift wrap seems too excessive.

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Juan José N.

Rating: 4 out of 5

Published on 08/12/2022 à 17h36 following a purchase from 26/11/2022

Very cool

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Aurélie V.

Rating: 4 out of 5

Published on 08/12/2022 à 11h59 following a purchase from 25/11/2022

Great quality and very pretty. However the round cut was not very well done.

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Emeline M.

Rating: 4 out of 5

Published on 08/12/2022 à 11h50 following a purchase from 26/11/2022

Lamp ok, the pictures come out pretty well.

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Ricardo M.

Rating: 2 out of 5

Published on 08/12/2022 à 09h47 following a purchase from 26/11/2022

There was a problem with my remote controls. It's impossible to reach the service department. Otherwise I liked it.

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Response from Pictyourlamp.com Published on 17/05/2023

Hello, We hope that our email exchanges have helped you and satisfied you. We apologize again for the delay in responding and we thank you for your understanding.
Sincerely,
Ophélie from Lampephoto.fr

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nathalie V.

Rating: 4 out of 5

Published on 07/12/2022 à 10h13 following a purchase from 18/11/2022

Received and very. Beautiful lamp I have. I have since re-ordered 3 lamps that have not arrived and no info and no way to contact them

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Renate G.

Rating: 2 out of 5

Published on 07/12/2022 à 09h07 following a purchase from 24/11/2022

unfortunately, the lamp arrived broken here - has leaked - had to be returned - have ordered a new one though and hope that it works better this time.

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Catherine O.

Rating: 1 out of 5

Published on 06/12/2022 à 16h45 following a purchase from 24/11/2022

I didn't receive the right bases, but the photo plates are very nice and I'm waiting for the return of the right bases

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Response from Pictyourlamp.com Published on 16/05/2023

Hello, we are glad to know that you like our product. We have, as agreed together by email, sent the missing bases. Please do not hesitate to contact us at [email protected] if you have any questions. We would be very grateful for an update of your opinion.
Sincerely,
Ophélie from Lampephoto.fr

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Miray K.

Rating: 4 out of 5

Published on 05/12/2022 à 19h24 following a purchase from 24/11/2022

Very beautiful !!!

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Anthony H.

Rating: 4 out of 5

Published on 05/12/2022 à 17h57 following a purchase from 24/11/2022

Very nice, too bad it's not glass.

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VIVIANE C.

Rating: 4 out of 5

Published on 05/12/2022 à 08h40 following a purchase from 23/11/2022

great; fast delivery, ok packaging

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Nicolas B.

Rating: 2 out of 5

Published on 04/12/2022 à 17h04 following a purchase from 21/11/2022

The plexi glass does not fit in the support (too wide) waiting for the return

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Response from Pictyourlamp.com Published on 17/05/2023

Hello, we were able to ship the base corresponding to your order of 21/11. We are sorry for the inconvenience and your understanding during our exchanges was greatly appreciated. We wish you a happy holiday season.
Sincerely
Ophélie from Lampephoto.fr

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Enrico K.

Rating: 4 out of 5

Published on 04/12/2022 à 15h41 following a purchase from 23/11/2022

Problem free delivery

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joseph M.

Rating: 4 out of 5

Published on 04/12/2022 à 14h56 following a purchase from 23/11/2022

Once offered I could evaluate the quality.

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Marie-Hélène S.

Rating: 4 out of 5

Published on 03/12/2022 à 15h39 following a purchase from 22/11/2022

Ras

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Olena L.

Rating: 1 out of 5

Published on 02/12/2022 à 20h14 following a purchase from 18/11/2022

Заказала с часами !!! Прислали самую дешёвую, заплатила 55 евро ,а прислали за 40 . Попросила назад деньги ,не прислали , обман просто . Не заказывайте ничего у них ...

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Jennifer S.

Rating: 4 out of 5

Published on 02/12/2022 à 10h56 following a purchase from 20/11/2022

Order received quickly! Item conforms.

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Patrick F.

Rating: 4 out of 5

Published on 01/12/2022 à 16h41 following a purchase from 19/11/2022

I received my package quite quickly. Both my orders were well protected. I highly recommend

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Chanel H.

Rating: 1 out of 5

Published on 01/12/2022 à 11h57 following a purchase from 20/11/2022

I Still don't have my painting!

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Melina G.

Rating: 4 out of 5

Published on 28/11/2022 à 12h05 following a purchase from 17/11/2022

Delivered quickly and in very good condition as described.

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Valérie L.

Rating: 4 out of 5

Published on 27/11/2022 à 20h36 following a purchase from 16/11/2022

Very nice lamp, fast delivery, but a little hard to insert the plexi on the base, but otherwise perfect

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Mireille L.

Rating: 4 out of 5

Published on 27/11/2022 à 16h07 following a purchase from 16/11/2022

I recommend, same after sales service

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Sabrina E.

Rating: 2 out of 5

Published on 26/11/2022 à 18h08 following a purchase from 15/11/2022

I received my order but it was incomplete. I sent a message a week ago to report the problem and no response in return. It doesn't make me want to recommend this site.

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Response from Pictyourlamp.com Published on 24/05/2023

Hello, we apologize again for the delay in processing your message and thank you for your understanding. We hope that we have been able to change your mind about our site and our services.
Sincerely
Ophélie from Lampephoto.fr

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Lili T.

Rating: 1 out of 5

Published on 25/11/2022 à 22h43 following a purchase from 11/11/2022

Received the plate in good condition. But the support is not working. And to this day, no answer to my email...

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Stéphanie B.

Rating: 2 out of 5

Published on 25/11/2022 à 19h18 following a purchase from 13/11/2022

Disappointed with this reception after 2 mails sent for problem of the base, automatic answers and no resolution of my problem.

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Karin C.

Rating: 4 out of 5

Published on 25/11/2022 à 12h33 following a purchase from 14/11/2022

Leuke lamp, alleen jammer dat ik express kosten (24uurs levering) heb moeten betalen voor iets dat te laat geleverd werd. Daarom een ster minder. Ik kreeg het pakketje 10 minuten voordat ik wegging naar de ontvanger.

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Paolo S.

Rating: 2 out of 5

Published on 24/11/2022 à 18h05 following a purchase from 11/11/2022

The lamp is beautiful. Too bad I had also ordered the gift box and a usb socket but they were not in the package.

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Anita G.

Rating: 4 out of 5

Published on 24/11/2022 à 17h55 following a purchase from 12/11/2022

Order received quickly RAS

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PHILIPPE N.

Rating: 4 out of 5

Published on 24/11/2022 à 12h42 following a purchase from 12/11/2022

CORRECT

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Lydia B.

Rating: 1 out of 5

Published on 22/11/2022 à 23h34 following a purchase from 06/11/2022

Order late it was marked 24 hours, package broken

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Response from Pictyourlamp.com Published on 16/05/2023

Hello, we are sorry to learn of this delay, unfortunately beyond our control. Indeed the carriers can encounter problems during the delivery of your packages. We have nevertheless been able to reship your lamp free of charge as a commercial gesture.
We hope that your new lamp will satisfy you and we would be grateful for a comment on your opinion.
We remain at your disposal at [email protected] .
Sincerely,
Ophélie from Lampephoto.fr

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Enrico C.

Rating: 4 out of 5

Published on 21/11/2022 à 18h51 following a purchase from 11/11/2022

I received my order and it was exactly what I wanted, very happy with my choice

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LAURENT S.

Rating: 4 out of 5

Published on 21/11/2022 à 15h03 following a purchase from 10/11/2022

Photo 4 could have been zoomed in a bit more and the little word put on 2 lines to be a bit more readable. That's why I removed one star. For the rest (price, service, speed, delivery), it was perfect. I think the photo will be appreciated (it's for a gift). Bravo for what you do. Good continuation. Best wishes.

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Shalie B.

Rating: 1 out of 5

Published on 21/11/2022 à 08h29 following a purchase from 26/09/2022

Krijg geen reactie!!! Eerder besteld, en toen verliep alles goed. Kort geleden weer besteld. Kreeg geen order nummer maar wel betaald. Ik heb pictyourlamp meerdere malen gemaild, maar helaas geen reactie. Dit had ik niet van ze verwacht.

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Anne Marie V.

Rating: 4 out of 5

Published on 20/11/2022 à 15h23 following a purchase from 06/11/2022

Satisfied with the achievement

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