Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 760 published reviews
5 8 027 82% 4 843 9% 3 304 3% 2 231 2% 1 355 4%

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1, 2 and 4 stars

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N
Nadege H.
Rating: 4 out of 5
following a purchase from 27/01/2022
Perfect
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Rene M.
Rating: 4 out of 5
following a purchase from 25/01/2022
Fast and neat delivery
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Hakima B.
Rating: 4 out of 5
following a purchase from 24/01/2022
I do like the idea, so creative. I brought one for my friend's birthday and it came on time. Tks for the good service.
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Maryse S.
Rating: 1 out of 5
following a purchase from 23/01/2022
The finish of the frame is not very clean. It looks like it was cut in a hurry.
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Jan S.
Rating: 4 out of 5
following a purchase from 24/01/2022
Fast delivery Beautifully turned out looks real like the original picture gladly again
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Le Quellec S.
Rating: 4 out of 5
following a purchase from 22/01/2022
Hello, everything is perfect except for the little gift promised on a note, (an oversight surely)
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Jean François S.
Rating: 4 out of 5
following a purchase from 20/01/2022
Very nice picture identical to the photo I recommend
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Patrick M.
Rating: 4 out of 5
following a purchase from 13/01/2022
We love our picture lamp. GREAT design and bright Colors wil h remote
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Vanessa B.
Rating: 4 out of 5
following a purchase from 14/01/2022
The lamp is very beautiful! The service was polite and nice. Unfortunately, the wrong socket was sent 2x during shipping. But always express ! Would not that with the base, then 5 stars!
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Emilie M.
Rating: 4 out of 5
following a purchase from 09/01/2022
Very good product.
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Jérôme P.
Rating: 4 out of 5
following a purchase from 20/12/2021
Well configured site to prepare the custom order, fast delivery, compliant product.
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Christine F.
Rating: 4 out of 5
following a purchase from 10/01/2022
Fast delivery perfect customised packaging Just the lighting base which sometimes gets stuck on a color
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Wilfried L.
Rating: 2 out of 5
following a purchase from 09/01/2022
The goods are cöllig ok, but since I ordered and paid Express the order took 4 business days to be delivered. The company ignored my request for a refund of the express surcharge although it was clearly evident in the delivery process that there were delays in transport.
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Response from Pictyourlamp.com
Bonjour, nous sommes désolé pour le retard du transporteur indépendant de notre volonté. Nous avons expédié votre commande le jour même ou vous l'avez passée.
Avec toute nos excuses pour le désagrément je vous souhaite une bonne journée,
Cordialement,
Thomas de Pictyourlamp.com
S
sylvette A.
Rating: 2 out of 5
following a purchase from 10/01/2022
The package was damaged, fortunately, the inner protection allowed the reception of the order correctly,
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Guy G.
Rating: 4 out of 5
following a purchase from 08/01/2022
The extra candy in the box is a real plus.
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EMMANUELLE P.
Rating: 4 out of 5
following a purchase from 11/12/2021
Satisfied with my purchase Manufacturing and shipping time respected I recommend
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Stéphanie D.
Rating: 4 out of 5
following a purchase from 06/01/2022
Order received on time.
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Paqui N.
Rating: 4 out of 5
following a purchase from 07/01/2022
A few days ago I wrote to them saying how happy I am for the lamp, so I hope that the person for whom it is intended will like it as much or more as I do. thank you very much for the good work done and the speed of delivery. thank you !!!!!
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Susanne O.
Rating: 4 out of 5
following a purchase from 05/01/2022
Looks wonderful, thank you.
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Andrea A.
Rating: 4 out of 5
following a purchase from 05/01/2022
The article seems to be in conformity with the order. It arrived very quickly after the order was placed. It is to offer, so I will be if it rained in a few days.
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SYLVIE E.
Rating: 4 out of 5
following a purchase from 03/01/2022
Hello, I am very satisfied, I recommend this site, product conforms to the description, reasonable rates, thank you!
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Thomas S.
Rating: 1 out of 5
following a purchase from 02/01/2022
Very cheap processing, for the price never again, have to this day my refund for a cancelled order not yet received is now 14 days ago.
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Response from Pictyourlamp.com
Bonjour, nous sommes désolé si le remboursement a tardé. Après vérification il a bien été effectué.
Bonne journée,
Cordialement,
Thomas de Pictyourlamp.com
V
Véronique L.
Rating: 4 out of 5
following a purchase from 30/12/2021
Super lamp, nickel delivery, fast 👍👍👍👍
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Alexandra P.
Rating: 4 out of 5
following a purchase from 30/12/2021
Package received in time
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olivier M.
Rating: 4 out of 5
following a purchase from 30/12/2021
Thank you for your work
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Frédéric R.
Rating: 4 out of 5
following a purchase from 26/12/2021
I was missing the requested text but very nice
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Matteo B.
Rating: 4 out of 5
following a purchase from 26/12/2021
The charger broke rather quickly without much reason, but the frame is plexiglass is solid
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Paolina S.
Rating: 4 out of 5
following a purchase from 25/12/2021
You receive your package quite quickly, good quality, I recommend.
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Castellon M.
Rating: 4 out of 5
following a purchase from 09/12/2021
Very good work
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Christian V.
Rating: 1 out of 5
following a purchase from 20/12/2021
I had placed a 24 hour express order and paid extra for it. The delivery arrived with several days delay, in principle, normal delivery time with me. Then I wanted to have the surcharge I paid for the express delivery, back again. Is yes I think also quite clearly understandable. After several e-mails with a certain Ophelia, which explained to me several times, that they do not blame but the transport company. In this case it does not matter at all how the delay came about. Fact is, I have placed an order with you and paid you the money for a service that was not provided. It is an impertinence not to report now and simply wrongfully withhold my money.
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Response from Pictyourlamp.com
Bonjour, nous sommes désolé pour le retard du transporteur indépendant de notre volonté. Nous avons expédié votre commande le jour même ou vous l'avez passée en express comme demandé.
Avec toute nos excuses pour le désagrément je vous souhaite une bonne journée,
Cordialement,
Thomas de Pictyourlamp.com
I
Ime V.
Rating: 4 out of 5
following a purchase from 20/12/2021
Very nice
F
Flavie P.
Rating: 2 out of 5
following a purchase from 22/12/2021
I am not disappointed with the pdt itself, only I provided a photo that was not adapted, we did not make a return on this subject and so I am very disappointed with the result the face of my daughter is cut it's really a shame
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Response from Pictyourlamp.com
Hello, we are sorry for the inconvenience. Indeed, depending on the shape of the lamp, it is preferable to provide an adapted photo. We try to explain it as well as possible in our fore to the question. When a photo is really not adapted, we warn by mail and put the order on hold. For your order, the graphic designer in charge to judge that can adapt it. We are sorry that it does not suit you. I invite you to come back to us on this subject at [email protected]
Good day,
Sincerely,
Thomas of Lampephoto.fr
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Pauline P.
Rating: 2 out of 5
following a purchase from 23/12/2021
I paid for shipping so that it would arrive in 24 hours and it did not! Really disappointed
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Response from Pictyourlamp.com
Hello, we are sorry that you are not satisfied with the delivery time, however, we have the manufacturing time of 24 hours, but also the time of the carrier is which is to be taken into account.
Best regards,
Lisa from Lampephoto.fr
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Sylvie B.
Rating: 4 out of 5
following a purchase from 20/12/2021
Very nice
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Célénie L.
Rating: 4 out of 5
following a purchase from 20/12/2021
The product was very well packed and therefore protected and up to my expectations in terms of light, connections, tactility of the base. A little disappointed with the image of the lamp which was not very clear, and the price which is still quite high.
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Eve V.
Rating: 4 out of 5
following a purchase from 20/12/2021
Fast and efficient service. Very happy with my purchases
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Marvin G.
Rating: 4 out of 5
following a purchase from 21/12/2021
Delivered quickly and in good condition :)
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Christophe R.
Rating: 4 out of 5
following a purchase from 18/12/2021
Hello. I've been using it for a while now and it's a good idea to keep it up to date with the latest developments in the field.
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Björn S.
Rating: 4 out of 5
following a purchase from 21/12/2021
Everything fine, good quality
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Anjarasoa R.
Rating: 2 out of 5
following a purchase from 21/12/2021
Not recommended
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