Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 812 published reviews

Summary of reviews

Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.

Reviews 1, 2 and 4 stars

Reset filters
J
Jean-Michel R.
Rating: 4 out of 5
following a purchase from 16/12/2021
very nice but there is a defect: the support (cracked white) lights up well and has a nice effect but as soon as we put the plate, the LEDs are hidden and light up much less the support..it would take an LED on the side or inside the support in backlighting and the other for the plate, otherwise in general, it's nice! excellent in the delivery time!
Translated reviews
F
Florence D.
Rating: 4 out of 5
following a purchase from 14/12/2021
I'm very happy with this original gift but it's a pity that there are no instructions for use with it because the language is in English and not always easy to understand. It's also a shame that it has to be plugged in all the time.
Translated reviews
N
Nelson M.
Rating: 4 out of 5
following a purchase from 16/12/2021
👍👌🏾
D
Delphine F.
Rating: 2 out of 5
following a purchase from 14/12/2021
I received my 4 lamps ordered in fast delivery, well protected, with small papillotes inside (nice attention) unfortunately 1 out of my 4 lamps does not work anymore (support) I hope bcp that a new one will be sent to me so that I can order again...
Translated reviews
Response from Pictyourlamp.com
Hello,
Following your request, and the replacement of your defective base, can you update your opinion?
Thank you very much,
Thank you very much,
Thomas from Lampephoto.fr
G
Gian Pietro F.
Rating: 4 out of 5
following a purchase from 14/12/2021
The only flaw is that the lamp did not come in its own packaging, but only in any box.
Translated reviews
L
Laurence S.
Rating: 4 out of 5
following a purchase from 10/12/2021
Very nice lamp, the pictures are well engraved.
Translated reviews
A
Anthony M.
Rating: 4 out of 5
following a purchase from 13/12/2021
Order received well despite a few days delay. And then the customer service responds at least so top 👍
Translated reviews
M
Marie-Lise A.
Rating: 4 out of 5
following a purchase from 14/12/2021
Very happy with the order
Translated reviews
P
Patricia Z.
Rating: 4 out of 5
following a purchase from 12/12/2021
As described
Translated reviews
L
Lucile L.
Rating: 4 out of 5
following a purchase from 13/12/2021
Very nice gift for my mother at Christmas, only small downside it does not work with batteries only with a sector, too bad.
Translated reviews
C
Chloé L.
Rating: 4 out of 5
following a purchase from 11/12/2021
Good idea for a gift. Even if unfortunately it arrived with a small broken piece... but surely the carrier's fault.
Translated reviews
D
David C.
Rating: 4 out of 5
following a purchase from 12/12/2021
1 remote control is missing from the order
Translated reviews
L
Laetitia E.
Rating: 4 out of 5
following a purchase from 12/12/2021
I'm very pleased with the quality of the product and the service provided, and I'm very pleased with the quality of the product. I'm very pleased with the quality of the product, but I'd like to thank you for your help.
Translated reviews
I
Isabelle R.
Rating: 4 out of 5
following a purchase from 10/12/2021
The only problem is that the picture moves in the base, which is a shame for the price... I'm very pleased with the quality of the picture and the quality of the images. I'm very pleased with the quality of the pictures and the quality of the images.
Translated reviews
G
Gyy N.
Rating: 4 out of 5
following a purchase from 10/12/2021
Thank you very much for your work, the speed of execution and delivery of the order. I would like to thank you for your work, the speed of execution and the delivery of the order, but I would like to say that I am very pleased with the packaging. I would like to thank you for the quality of your work and the speed with which you delivered the order. Otherwise, nothing to say, just thank you
Translated reviews
F
Francoise R.
Rating: 4 out of 5
following a purchase from 11/12/2021
Great I received my package quickly With a printing error resolved quickly I would recommend on this site
Translated reviews
K
Kilian B.
Rating: 2 out of 5
following a purchase from 11/12/2021
Ordered 3 lamps Two are perfect and one with defects (it can happen) The service was warned but they are doing the dead
Translated reviews
Response from Pictyourlamp.com
Hello,
We're sorry for the inconvenience. We have tried to contact you by e-mail to resolve this issue. We look forward to hearing from you.

Best regards,
Lisa from Lampephoto.fr
A
Anthony F.
Rating: 4 out of 5
following a purchase from 10/12/2021
Correct. The rendering nothing special and almost twice as expensive as Amazon. Only advantage is that it is fast to receive.
Translated reviews
H
Hillairet S.
Rating: 4 out of 5
following a purchase from 10/12/2021
Very satisfied, it looks great
Translated reviews
S
Sandrine P.
Rating: 1 out of 5
following a purchase from 09/12/2021
Nice lamp. But very unhappy to have paid 2 instead of one! I will not recommend your site.
Translated reviews
Response from Pictyourlamp.com
Hello,
we are sorry for the misunderstanding. There are indeed 2 different orders from you. As both orders have been produced and shipped, there is not much we can do. We have sent you a small gift as a commercial gesture. Hoping that you will come back and modify your comment ;)
Have a nice day,
Sincerely,
Thomas from Lampephoto.fr
C
Christian C.
Rating: 2 out of 5
following a purchase from 11/12/2021
the lamps are well manufactured on this point no problem, on the other hand level light it is really weak, I do not agree with the naming "lamp" that should be replaced by "night light" term less misleading for the consumer...
Translated reviews
Response from Pictyourlamp.com
Hello,
You need to use the remote control on the base to choose the intensity of light you want.
have a nice day,
Lisa from Lampephoto.fr
P
Pierangelo M.
Rating: 1 out of 5
following a purchase from 09/12/2021
Bad bad bad 3 pack 3 error no refund, high price, low quality!!!
Translated reviews
C
Christelle D.
Rating: 4 out of 5
following a purchase from 09/12/2021
Superb
Translated reviews
C
Christian S.
Rating: 1 out of 5
following a purchase from 10/12/2021
The website is nice... original products but you should change carrier and especially you unload of bos responsibilities on the transport company that is crazy about the customer... delivery fees never refunded nor any commercial gesture.
Translated reviews
Response from Pictyourlamp.com
Hello,
we are sorry for this inconvenience.
Indeed Chronopost like all carriers encounter difficulties in the run-up to Christmas. We are very sorry for this delay beyond our control.
Have a nice day,
Sincerely,
Thomas from Lampephoto.fr
P
Patricia F.
Rating: 1 out of 5
following a purchase from 08/12/2021
Unfortunately, only half arrived and the headphones you get for free were not included.
Translated reviews
Response from Pictyourlamp.com
Nous sommes désolé pour l'oubli du cadeau promis. Nous vous l'avons renvoyé dans un second temps. Une petite modification de votre commentaire serait super sympa ;)
Désolé encore pour ce désagrément.
Bonne journée à vous.
Cordialement,
Thomas de Pictyourlamp.com
R
Rodrigues M.
Rating: 4 out of 5
following a purchase from 09/12/2021
Very good
Translated reviews
S
Sabrina M.
Rating: 4 out of 5
following a purchase from 07/12/2021
Very good quality
Translated reviews
C
Chabrier G.
Rating: 4 out of 5
following a purchase from 07/12/2021
Very nice rendering, the lamp is very pretty
Translated reviews
J
Jean-Michel B.
Rating: 4 out of 5
following a purchase from 09/12/2021
I'm very happy with the result, the only downside is that the frame doesn't fit very well on the base and it can fall off quickly
Translated reviews
V
Valérie B.
Rating: 4 out of 5
following a purchase from 07/12/2021
Super happy with my lamp. Very good site. Fast and arrived without breakage. I recommend
Translated reviews
W
Wilfrid D.
Rating: 4 out of 5
following a purchase from 05/12/2021
Very nice photo lamp. Nice colors. Thanks
Translated reviews
Y
Yulia F.
Rating: 4 out of 5
following a purchase from 07/12/2021
it's a very nice product but sadly, it arrived damaged.
A
Anne Marie B.
Rating: 4 out of 5
following a purchase from 07/12/2021
Nice lamp but it's for a Christmas gift, hope it will please.
Translated reviews
A
Angelique D.
Rating: 4 out of 5
following a purchase from 05/12/2021
Satisfied with my order. Thank you photo lamp
Translated reviews
S
Sandrine R.
Rating: 4 out of 5
following a purchase from 06/12/2021
Nice lamp, nice effect but still very expensive for what it is
Translated reviews
B
Bruno D.
Rating: 4 out of 5
following a purchase from 06/12/2021
Good product and very fast
Translated reviews
A
Angelique D.
Rating: 4 out of 5
following a purchase from 05/12/2021
Very nice and practical, the colors are nice, we can change them in short great gift to do
Translated reviews
C
Christine D.
Rating: 4 out of 5
following a purchase from 06/12/2021
Fast and product as described
Translated reviews
L
Laurent L.
Rating: 4 out of 5
following a purchase from 05/12/2021
fast and accurate delivery
Translated reviews
A
Anaïs V.
Rating: 4 out of 5
following a purchase from 04/12/2021
Very good and beautiful lamp and in good condition
Translated reviews