Customer reviews of Pictyourlamp.com

9,3 /10

Based on 9 760 published reviews

5 8 027 82% 4 843 9% 3 304 3% 2 231 2% 1 355 4%

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1, 2 and 4 stars

Reset filters

jerome P.

Published on 14/12/2021 à 17h42 following a purchase from 02/12/2021

Ras

Translated reviews

Sabrina A.

Published on 14/12/2021 à 05h42 following a purchase from 02/12/2021

Very nice effect

Translated reviews

Isabelle B.

Published on 13/12/2021 à 17h22 following a purchase from 01/12/2021

Very nice lamp On the tree, the top photos are very poorly lit compared to the others, a bit of a shame

Translated reviews

Marie jo M.

Published on 13/12/2021 à 17h10 following a purchase from 02/12/2021

corresponds to my expectations, fast delivery

Translated reviews

Philippe V.

Published on 13/12/2021 à 17h05 following a purchase from 02/12/2021

Not much autonomy and lack of explanation of operation

Translated reviews

Clara M.

Published on 13/12/2021 à 16h35 following a purchase from 02/12/2021

I'm very pleased with the service and the quality of the product. The only drawback is that the photo cannot be hooked to the support and is therefore in permanent balance, but the quality of the engraving is correct.

Translated reviews

Vanessa H.

Published on 13/12/2021 à 14h36 following a purchase from 02/12/2021

Fast delivery!

Translated reviews

Claudia S.

Published on 13/12/2021 à 11h54 following a purchase from 01/12/2021

Absolutely fantastic work👌

Thallinger J.

Published on 12/12/2021 à 17h27 following a purchase from 30/11/2021

Well received and very good work I highly recommend to everyone 👍

Translated reviews

Jean-François F.

Published on 12/12/2021 à 14h14 following a purchase from 14/11/2021

Very nice

Translated reviews

Virginie G.

Published on 12/12/2021 à 12h52 following a purchase from 30/11/2021

The package was received quickly and met my expectations.

Translated reviews

Marie Therese C.

Published on 12/12/2021 à 11h42 following a purchase from 26/11/2021

Nice work that pleased the person who received it

Translated reviews

Patricia L.

Published on 11/12/2021 à 15h32 following a purchase from 28/11/2021

Constant of my order

Translated reviews

Christine G.

Published on 11/12/2021 à 15h12 following a purchase from 30/11/2021

Satisfied

Translated reviews

Jocelyne R.

Published on 11/12/2021 à 15h02 following a purchase from 29/11/2021

Super work very happy I recommend

Translated reviews

cecile D.

Published on 11/12/2021 à 11h49 following a purchase from 28/11/2021

It's for kdo de noel so I'll know later if it's working, but I find the idea and concept very nice

Translated reviews

Nathalie G.

Published on 11/12/2021 à 10h11 following a purchase from 28/11/2021

Very satisfied

Translated reviews

Christophe S.

Published on 10/12/2021 à 18h57 following a purchase from 27/11/2021

Product conforms to the description. Very good quality product. However, I think it's a shame that there are no instructions on how to use the base.

Translated reviews

valérie C.

Published on 10/12/2021 à 15h07 following a purchase from 27/11/2021

I have sent you an email of dissatisfaction regarding my order, never got a reply! On your almost all examples we do not see the background, I thought it would be the same for me. Result we see everything behind even when it's a white wall! It's very ugly so not happy to have bought from you!

Translated reviews

Response from Pictyourlamp.com Published on 29/12/2023

Hello,
We're sorry to hear that the rendering is not to your liking. Unfortunately, we did not receive your e-mail. Please do not hesitate to contact us again at [email protected] .
Best regards,
Lisa from Lampephoto.fr

h. S.

Published on 10/12/2021 à 10h09 following a purchase from 27/11/2021

I am actually satisfied. However, I have due goods within the action nimm 3 zahle 2 bought and although I had 3 items in the cart I had to pay all three. That is, their action has not been right and I had thereby also 1.9 euros extra costs. I will probably buy nothing more from you. Furthermore the size of the DINA4 Yoshi is not right, it is not 20x30 cn but much less! And for all that your prices are pretty high!

Translated reviews

Response from Pictyourlamp.com Published on 22/04/2022

Bonjour,
nous sommes désolé de ces désgréments. Après vérification l'offre dont vous parlez était valable sur toutes les lampes du site (catalogues et personnalisées) cependant votre 3ème article était un socle seul qui ne rentrait pas dans l'offre. Je n'ai pas trouvé d’e-mail de votre part à ce sujet, nous aurions pu faire un geste à ce sujet.
Pour ce qui est des dimensions de la lampe Yoshi, comme pour toutes les autres lampes, les formats A5 et A4 sont des standards pour "grand et "petit". Nous devons ensuite respecter les proportions des visuels. Chaque modèle a ses propre proportions, de ce fait les lampes n'ont pas toutes les mêmes dimensions. Je vous invite à lire notre foire aux questions qui détail très bien le principe. En espérant que vous ne nous tiendrez pas rigueur de ces malentendus, je vous souhaite une bonne journée,
Cordialement,
Thomas de Pictyourlamp.com

REGINE D.

Published on 10/12/2021 à 07h22 following a purchase from 26/11/2021

I am very pleased with my purchase and will be ordering again for gifts. I am very pleased with my purchase and will be ordering again for gifts.

Translated reviews

Amandine C.

Published on 09/12/2021 à 19h34 following a purchase from 26/11/2021

Fast order processing and fast delivery. The lamp looks good. The photo is well reproduced and cut out. The materials seem to be of good quality for the price. It's a Christmas gift... so we'll see how long it lasts...

Translated reviews

Alisson L.

Published on 09/12/2021 à 07h43 following a purchase from 26/11/2021

Very satisfied with the product and very fast reception.

Translated reviews

Ramona G.

Published on 06/12/2021 à 18h45 following a purchase from 26/11/2021

Unfortunately not the complete text . Then the quality of the pictures is also not nice.

Translated reviews

Response from Pictyourlamp.com Published on 22/04/2022

Bonjour,
nous sommes désolé de cette erreur. Si votre lampe comporte une erreur de texte, il suffit de nous le faire savoir et nous reproduisons votre lampe. Je ne trouve aucun mail de votre part.
Pour ce qui est de la qualité du rendu, nous sommes désolé si le résultat ne vous plait pas. Nous avons fait du mieux que nous pouvions selon la qualité de la photo fournie.
Bonne journée,
Cordialement,
Thomas de Pictyourlamp.com

dominique M.

Published on 06/12/2021 à 18h00 following a purchase from 24/11/2021

The product was well packaged and delivered quickly. I recommend this site.

Translated reviews

Mélodie C.

Published on 06/12/2021 à 17h57 following a purchase from 25/11/2021

I received a scratched light and I sent an email and I have no answer

Translated reviews

Louis S.

Published on 05/12/2021 à 20h25 following a purchase from 23/11/2021

The box above the lamp to turn on and off is already not working, jsp what I need to do

Translated reviews

Response from Pictyourlamp.com Published on 22/04/2022

Hello,
we are sorry for this inconvenience. Our bases are guaranteed for 1 year, you just have to contact us at [email protected], we will proceed to the replacement of your base.
Have a nice day,
Sincerely,
Thomas from Lampephoto.fr

sandrine L.

Published on 05/12/2021 à 17h36 following a purchase from 19/11/2021

happy with the result

Translated reviews

Manoli L.

Published on 05/12/2021 à 09h50 following a purchase from 23/11/2021

I am very pleased with the service and the quality of the product. I have been very satisfied with the service and the quality of the product. I highly recommend

Translated reviews

LYDIE B.

Published on 05/12/2021 à 08h40 following a purchase from 23/11/2021

My lamp arrived quickly but broken and I can't find the return procedure. My emails are not answered. I am waiting for a solution. Thank you in advance. Sincerely

Translated reviews

Response from Pictyourlamp.com Published on 29/12/2023

Hello,
following our email exchanges and the replacement of your lamp, a little feedback would be great!
Thank you in advance,
Best regards,
Lisa from Lampephoto.fr

PARC DE YOURTES JANDER S.

Published on 04/12/2021 à 21h25 following a purchase from 23/11/2021

Well packaged item. Received on time. Recommend it.

Translated reviews

David B.

Published on 03/12/2021 à 20h30 following a purchase from 21/11/2021

Ordered quickly, I ordered a small lamp for my son, he will open it for Christmas. I ordered two key rings. Nice effect, a slight reduction in the size of the plexiglass would not be bad. Beware of a few drips that I can not remove but do not interfere with the use and especially the beautiful effect / appearance of the key ring light.

Translated reviews

Response from Pictyourlamp.com Published on 04/12/2021

Hello and thank you very much for your feedback. I am sorry for the "drip marks". The laser cutting process causes this type of mark, however, normally all plates are cleaned by our technicians. We have a rather busy schedule with the Christmas holidays coming up and it is possible that the cleaning of your key rings was not done properly. We apologize for this. You can easily remove these marks with a soft cloth and acetone, or makeup remover which is perhaps easier to find at home :)
Thank you for your confidence and see you soon on the site.
I hope to see you soon on the site,
Thomas from lampephoto.fr

NOEL B.

Published on 03/12/2021 à 18h22 following a purchase from 21/11/2021

I recommend you make great laser cut with our own photo fast enough package

Translated reviews

Christian P.

Published on 03/12/2021 à 17h41 following a purchase from 22/11/2021

Very nice rendering. Maybe missing a notice for the base.

Translated reviews

Valérie B.

Published on 03/12/2021 à 17h01 following a purchase from 21/11/2021

It is very beautiful but I had asked not to engrave the background, just my threads and everything was engraved. The comments that are indicated at the time of ordering are not taken into account. I am very pleased with the service and the quality of the product.

Translated reviews

Alyson V.

Published on 03/12/2021 à 12h46 following a purchase from 21/11/2021

Missing the remote control that I'm still waiting to receive the I hope before Christmas

Translated reviews

Response from Pictyourlamp.com Published on 29/12/2023

Hello,
We apologize for this oversight. The remote controls were sent later.
Have a nice day,
Lisa from Lampephoto.fr

Jonathan B.

Published on 03/12/2021 à 11h11 following a purchase from 21/11/2021

Very happy with my purchase of 3 lamps, one of the pictures is a bit blurry but came from an MMS. A few scratches on 2 of the 3 lamps, but they are supposed to be on the side of the protection film, hoping that after removing the film at Christmas the scratches will not be on the plate as well.

Translated reviews

Sébastien L.

Published on 02/12/2021 à 15h51 following a purchase from 21/11/2021

Beautiful and I live in Belgium I received it in less than a week great 😁

Translated reviews

Christine C.

Published on 27/11/2021 à 16h04 following a purchase from 17/11/2021

Very happy with my order

Translated reviews

Cindy G.

Published on 26/11/2021 à 18h54 following a purchase from 14/11/2021

Very nice but I feel that there are some flaws on the edges, so it's a bit expensive. I would recommend it anyway as it makes a great gift. I'm thinking of ordering again on another occasion.

Translated reviews