Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 812 published reviews
5 8 071 82% 4 843 9% 3 305 3% 2 232 2% 1 361 4%

Summary of reviews

Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.

Reviews 1, 2 and 4 stars

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E
Eulalie S.
Rating: 4 out of 5
following a purchase from 03/06/2021
A quality product, delivered on time. I recommend it.
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Valentina M.
Rating: 4 out of 5
following a purchase from 02/06/2021
fast and efficient shipping! well done!
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Ahmed L.
Rating: 1 out of 5
following a purchase from 28/05/2021
The product is of acceptable quality and the delivery time is very attractive but not respected, it arrived 2 days after the day of delivery.
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Response from Pictyourlamp.com
Hello, we are sorry for the delay of the carrier beyond our control. We shipped your order the same day or you placed it by express delivery as requested.
We are sorry for this situation and count on your understanding, I wish you a good day,
Best regards,
Alexandra from Lampephoto.fr
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Raphaël B.
Rating: 4 out of 5
following a purchase from 25/05/2021
Quality product satisfied and delivery time respected I recommend
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Sébastien G.
Rating: 4 out of 5
following a purchase from 26/05/2021
Thank you for your speedy delivery despite the covid 19 and it's super pretty. The package arrived in very good condition thank you
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Clara B.
Rating: 4 out of 5
following a purchase from 26/05/2021
Super
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Emilie B.
Rating: 4 out of 5
following a purchase from 25/05/2021
I'm going to order for Father's Day. Responsive and good job.
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William L.
Rating: 4 out of 5
following a purchase from 25/05/2021
Very happy I recommend Lampephoto.fr
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Sam H.
Rating: 4 out of 5
following a purchase from 24/05/2021
Received quickly and works very well serious site
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Stéphane H.
Rating: 1 out of 5
following a purchase from 25/05/2021
Correct product Delivery time not respected - 1 week (indicated 24h on the site)
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Response from Pictyourlamp.com
Hello, we are sorry for the delay of the carrier beyond our control. We shipped your order the same day you placed it.
With all our apologies for the inconvenience I wish you a good day,
Best regards,
Alexandra from Lampephoto.fr
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Julien D.
Rating: 4 out of 5
following a purchase from 22/05/2021
Nice product that meets my expectations, fast delivery.
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Jordan R.
Rating: 4 out of 5
following a purchase from 23/05/2021
When I received my package I saw them on the ground while it is a rather fragile object fortunately it was not broken, otherwise super beautiful as product
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Philippe L.
Rating: 4 out of 5
following a purchase from 23/05/2021
Product that meets my expectations and fast delivery
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Jessica C.
Rating: 2 out of 5
following a purchase from 23/05/2021
I am very disappointed the photo lamp is pretty and the drawings are well done. I received it quickly but the price is much too high 40euro for what I know the lamp is very small and not of good quality it's really exaggerated I was really expecting something better very disappointed I will not order anymore
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Response from Pictyourlamp.com
Hello,
You can choose the lamp size when you place your order.
have a nice day,
Lisa from Lampephoto.fr
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Morgane H.
Rating: 4 out of 5
following a purchase from 21/05/2021
It's really beautiful, thank you again.
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Mickael K.
Rating: 2 out of 5
following a purchase from 20/05/2021
Not bad but BEWARE THEY ADVERTISE DIMENSIONS THAT HAVE NOTHING TO DO WITH THE REALITY LIES
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Response from Pictyourlamp.com
Hello,
the dimensions of A4 and A5 formats may vary depending on the model chosen, as indicated on the site.
have a nice day,
Lisa from Lampephoto.fr
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Mathieu C.
Rating: 4 out of 5
following a purchase from 20/05/2021
Very good product, just missing the wireless phone charger function
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Taoufik M.
Rating: 4 out of 5
following a purchase from 19/05/2021
Efficient, fast manufacturing and delivery. I recommend it.
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Freddy L.
Rating: 2 out of 5
following a purchase from 19/05/2021
I have ordered a lamp with the supplement to be delivered in 24/48h and received the package that 5 days after I would like to be reimbursed for the additional costs that I made in advance thank you, my otherwise very good lamp a little small but it goes its pass thank you bcp
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David L.
Rating: 4 out of 5
following a purchase from 12/05/2021
Hello first purchase and very satisfied with the photo frame with the effigy of my son who has more enormously to his mother darling thank you and I do not hesitate to recommend your range of product
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Christophe A.
Rating: 4 out of 5
following a purchase from 19/05/2021
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Romain T.
Rating: 4 out of 5
following a purchase from 12/05/2021
Hello, I do not put 5 stars because I did not receive the base ordered and I was not notified. However the product is of very good quality.
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Nathalie G.
Rating: 4 out of 5
following a purchase from 15/05/2021
Very good product fast delivery
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Audrey S.
Rating: 2 out of 5
following a purchase from 09/05/2021
Disappointed, not what I expected. Not much explanation for the description
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Response from Pictyourlamp.com
Hello,
we have tried to contact you by e-mail to find out the reason for your dissatisfaction but have not received a reply from you. Please do not hesitate to contact us again at [email protected] , we will do our best to solve your problem.
Best regards,
Lisa from Lampephoto.fr
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Christelle R.
Rating: 4 out of 5
following a purchase from 08/05/2021
Fast and very nice, the 5th star is lost because of the transport ... even if it is not their fault directly
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Roy H.
Rating: 4 out of 5
following a purchase from 07/05/2021
👍🏻
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Isabelle D.
Rating: 4 out of 5
following a purchase from 08/05/2021
Very fast delivery. Photo broken but new shipment quickly. Satisfied with the result.
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Pauline V.
Rating: 4 out of 5
following a purchase from 06/05/2021
Pretty never good
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Amine H.
Rating: 4 out of 5
following a purchase from 06/05/2021
The only negative point is the lighting which for me is a little light
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David H.
Rating: 2 out of 5
following a purchase from 05/05/2021
I paid 7,90 for a delivery in 48 hours and the lamp arrived after 7 days. And of course after Mother's Day I am very disappointed with the delivery I asked for a refund of the delivery costs but without success
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Response from Pictyourlamp.com
Hello, we're sorry to hear about this delay, which is unfortunately beyond our control. Indeed, carriers may encounter problems during the delivery of your parcels as Mother's Day approaches.
With all our apologies for the inconvenience I wish you a good day,
Best regards,
Alexandra from Lampephoto.fr
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Sébastien D.
Rating: 4 out of 5
following a purchase from 06/05/2021
Beautiful realization
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Fortune Danielle M.
Rating: 4 out of 5
following a purchase from 26/04/2021
I really liked it, everything is perfect and I would order more
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Sophia K.
Rating: 4 out of 5
following a purchase from 04/05/2021
Well
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Xavier B.
Rating: 4 out of 5
following a purchase from 02/05/2021
I am very happy
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Oscar M.
Rating: 4 out of 5
following a purchase from 03/05/2021
The product arrived on time, product equal as described during the purchase, I recommend for an alternative gift you soliti...
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Alexander A.
Rating: 1 out of 5
following a purchase from 03/05/2021
Came not as promised
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Response from Pictyourlamp.com
Bonjour à tous !
Nous vous présentons nos excuses pour le désagrément occasionné. Votre colis a effectivement été perdu par GLS. Nous vous avons renvoyé votre commande. Par la suite, nous n'avons plus eu de nouvelles de votre part. Nous serions heureux d'une petite modification de votre message ;)
Nous nous excusons pour ce retard sur lequel nous n'avons aucune influence.
Avec nos meilleures salutations,
Thomas de Pictyourlamp.com
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Florian G.
Rating: 4 out of 5
following a purchase from 03/05/2021
Thank you, it's very well done on your part.
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Virginie P.
Rating: 4 out of 5
following a purchase from 02/05/2021
Great. The gift was very much appreciated
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Christof D.
Rating: 4 out of 5
following a purchase from 01/05/2021
Goede service
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Sébastien L.
Rating: 4 out of 5
following a purchase from 29/04/2021
The product was well preserved. The result and the impeccable delivery
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