Customer reviews of Pictyourlamp.com

9,3 /10

Based on 9 759 published reviews

5 8 026 82% 4 843 9% 3 304 3% 2 231 2% 1 355 4%

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1, 2 and 4 stars

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William L.

Published on 05/06/2021 à 18h55 following a purchase from 25/05/2021

Very happy I recommend Lampephoto.fr

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Sam H.

Published on 04/06/2021 à 17h14 following a purchase from 24/05/2021

Received quickly and works very well serious site

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Stéphane H.

Published on 04/06/2021 à 14h58 following a purchase from 25/05/2021

Correct product Delivery time not respected - 1 week (indicated 24h on the site)

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Response from Pictyourlamp.com Published on 29/12/2023

Hello, we are sorry for the delay of the carrier beyond our control. We shipped your order the same day you placed it.
With all our apologies for the inconvenience I wish you a good day,
Best regards,
Alexandra from Lampephoto.fr

Julien D.

Published on 03/06/2021 à 06h45 following a purchase from 22/05/2021

Nice product that meets my expectations, fast delivery.

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Jordan R.

Published on 03/06/2021 à 05h38 following a purchase from 23/05/2021

When I received my package I saw them on the ground while it is a rather fragile object fortunately it was not broken, otherwise super beautiful as product

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Philippe L.

Published on 02/06/2021 à 18h20 following a purchase from 23/05/2021

Product that meets my expectations and fast delivery

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Jessica C.

Published on 02/06/2021 à 18h03 following a purchase from 23/05/2021

I am very disappointed the photo lamp is pretty and the drawings are well done. I received it quickly but the price is much too high 40euro for what I know the lamp is very small and not of good quality it's really exaggerated I was really expecting something better very disappointed I will not order anymore

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Response from Pictyourlamp.com Published on 29/12/2023

Hello,
You can choose the lamp size when you place your order.
have a nice day,
Lisa from Lampephoto.fr

Morgane H.

Published on 31/05/2021 à 09h10 following a purchase from 21/05/2021

It's really beautiful, thank you again.

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Mickael K.

Published on 30/05/2021 à 19h59 following a purchase from 20/05/2021

Not bad but BEWARE THEY ADVERTISE DIMENSIONS THAT HAVE NOTHING TO DO WITH THE REALITY LIES

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Response from Pictyourlamp.com Published on 29/12/2023

Hello,
the dimensions of A4 and A5 formats may vary depending on the model chosen, as indicated on the site.
have a nice day,
Lisa from Lampephoto.fr

Mathieu C.

Published on 30/05/2021 à 17h58 following a purchase from 20/05/2021

Very good product, just missing the wireless phone charger function

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Taoufik M.

Published on 30/05/2021 à 17h44 following a purchase from 19/05/2021

Efficient, fast manufacturing and delivery. I recommend it.

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Freddy L.

Published on 30/05/2021 à 08h04 following a purchase from 19/05/2021

I have ordered a lamp with the supplement to be delivered in 24/48h and received the package that 5 days after I would like to be reimbursed for the additional costs that I made in advance thank you, my otherwise very good lamp a little small but it goes its pass thank you bcp

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David L.

Published on 29/05/2021 à 17h54 following a purchase from 12/05/2021

Hello first purchase and very satisfied with the photo frame with the effigy of my son who has more enormously to his mother darling thank you and I do not hesitate to recommend your range of product

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Christophe A.

Published on 29/05/2021 à 11h04 following a purchase from 19/05/2021

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Romain T.

Published on 27/05/2021 à 18h01 following a purchase from 12/05/2021

Hello, I do not put 5 stars because I did not receive the base ordered and I was not notified. However the product is of very good quality.

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Nathalie G.

Published on 27/05/2021 à 04h48 following a purchase from 15/05/2021

Very good product fast delivery

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Audrey S.

Published on 20/05/2021 à 13h53 following a purchase from 09/05/2021

Disappointed, not what I expected. Not much explanation for the description

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Response from Pictyourlamp.com Published on 29/12/2023

Hello,
we have tried to contact you by e-mail to find out the reason for your dissatisfaction but have not received a reply from you. Please do not hesitate to contact us again at [email protected] , we will do our best to solve your problem.
Best regards,
Lisa from Lampephoto.fr

christelle R.

Published on 19/05/2021 à 16h03 following a purchase from 08/05/2021

Fast and very nice, the 5th star is lost because of the transport ... even if it is not their fault directly

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Roy H.

Published on 19/05/2021 à 14h40 following a purchase from 07/05/2021

👍🏻

Isabelle D.

Published on 19/05/2021 à 10h26 following a purchase from 08/05/2021

Very fast delivery. Photo broken but new shipment quickly. Satisfied with the result.

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PAULINE V.

Published on 17/05/2021 à 09h56 following a purchase from 06/05/2021

Pretty never good

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Amine H.

Published on 17/05/2021 à 07h08 following a purchase from 06/05/2021

The only negative point is the lighting which for me is a little light

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david H.

Published on 17/05/2021 à 07h06 following a purchase from 05/05/2021

I paid 7,90 for a delivery in 48 hours and the lamp arrived after 7 days. And of course after Mother's Day I am very disappointed with the delivery I asked for a refund of the delivery costs but without success

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Response from Pictyourlamp.com Published on 29/12/2023

Hello, we're sorry to hear about this delay, which is unfortunately beyond our control. Indeed, carriers may encounter problems during the delivery of your parcels as Mother's Day approaches.
With all our apologies for the inconvenience I wish you a good day,
Best regards,
Alexandra from Lampephoto.fr

Sébastien D.

Published on 17/05/2021 à 06h40 following a purchase from 06/05/2021

Beautiful realization

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Fortune Danielle M.

Published on 16/05/2021 à 02h07 following a purchase from 26/04/2021

I really liked it, everything is perfect and I would order more

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Sophia K.

Published on 15/05/2021 à 15h20 following a purchase from 04/05/2021

Well

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Xavier B.

Published on 14/05/2021 à 17h35 following a purchase from 02/05/2021

I am very happy

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Oscar M.

Published on 14/05/2021 à 05h05 following a purchase from 03/05/2021

The product arrived on time, product equal as described during the purchase, I recommend for an alternative gift you soliti...

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Alexander A.

Published on 13/05/2021 à 19h34 following a purchase from 03/05/2021

Came not as promised

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Response from Pictyourlamp.com Published on 27/11/2021

Bonjour à tous !
Nous vous présentons nos excuses pour le désagrément occasionné. Votre colis a effectivement été perdu par GLS. Nous vous avons renvoyé votre commande. Par la suite, nous n'avons plus eu de nouvelles de votre part. Nous serions heureux d'une petite modification de votre message ;)
Nous nous excusons pour ce retard sur lequel nous n'avons aucune influence.
Avec nos meilleures salutations,
Thomas de Pictyourlamp.com

Florian G.

Published on 13/05/2021 à 18h41 following a purchase from 03/05/2021

Thank you, it's very well done on your part.

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virginie P.

Published on 13/05/2021 à 09h55 following a purchase from 02/05/2021

Great. The gift was very much appreciated

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Christof D.

Published on 13/05/2021 à 06h51 following a purchase from 01/05/2021

Goede service

Sébastien L.

Published on 10/05/2021 à 07h20 following a purchase from 29/04/2021

The product was well preserved. The result and the impeccable delivery

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erik S.

Published on 09/05/2021 à 17h05 following a purchase from 29/04/2021

mooi

Juan carlos G.

Published on 08/05/2021 à 13h58 following a purchase from 27/04/2021

My experience has not been good since I placed an order three days before Mother's Day from Spain and I did it because it said that the shipment in 48h could be in Madrid in this case.it turns out that I did not receive it until 6 days later I asked for it on Wednesday and it arrived on Monday.They tell you that it is approximately 48 hours, in my opinion they can not put that, you pay for the shipment of 48 hours and then if you want it in 24 hours you pay more, I doubt very much that it is so because the company that makes them the delivery, GLS, told me that when it leaves France minimum are 2 days you want to leave France plus another two in this case to Madrid, therefore do not comply with what they say and there are many comments that are late too, so they have a problem ma with the transport company or are they not complying with the planning they say they do.I would not recommend this product to anyone who wants to buy a new one, but I would recommend it to anyone who wants to buy a new one.

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Léna B.

Published on 06/05/2021 à 13h43 following a purchase from 25/04/2021

I am very pleased with the quality of the lamp, although they made a mistake with the base in the first order, the communication with them was perfect! And I received the right base in a very good time.

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Erika S.

Published on 02/05/2021 à 20h32 following a purchase from 21/04/2021

Very happy with the product

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Michaela B.

Published on 29/04/2021 à 07h12 following a purchase from 18/04/2021

It turned out great

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Gordana G.

Published on 26/04/2021 à 06h05 following a purchase from 15/04/2021

Very fast delivery and very beautiful

Anais P.

Published on 17/04/2021 à 06h10 following a purchase from 06/04/2021

Order as requested very nice pictures

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