Customer reviews of Pictyourlamp.com

9,3 /10

Based on 9 759 published reviews

5 8 026 82% 4 843 9% 3 304 3% 2 231 2% 1 355 4%

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1, 2 and 4 stars

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Colette F.

Published on 06/01/2021 à 14h33 following a purchase from 27/11/2020

Very happy with my purchases Very serious.

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Isabelle N.

Published on 01/01/2021 à 20h43 following a purchase from 21/12/2020

Very nice realization which made its effect! The downside...the late delivery by GLS.

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Jacqueline M.

Published on 28/12/2020 à 12h22 following a purchase from 13/12/2020

did not receive the prestige gift box, even though it had been paid for. I sent an email as soon as I received it and no return from them.

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Response from Pictyourlamp.com Published on 29/12/2023

Hello, we're sorry about this oversight.
After checking, I don't see any email from you. Please come back to us at [email protected], and we'll be happy to get back to you within 24/48 hours.
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr

carole S.

Published on 25/12/2020 à 18h21 following a purchase from 14/12/2020

Copy that. Nice engraving. Stylish with the play of light. Thank you

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Lucas L.

Published on 23/12/2020 à 10h25 following a purchase from 08/12/2020

Really super nice.

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Laetitia A.

Published on 18/12/2020 à 06h27 following a purchase from 05/12/2020

I am very satisfied, in line with my expectations thank you.

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Tina B.

Published on 14/12/2020 à 23h17 following a purchase from 03/12/2020

Super happy with the package and the result

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Laurence D.

Published on 13/12/2020 à 15h57 following a purchase from 01/12/2020

Nice products!

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damien L.

Published on 03/12/2020 à 19h26 following a purchase from 09/11/2020

Pleasant surprise when I receive my order exactly as I ordered excellent quality.

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Jluc D.

Published on 20/11/2020 à 11h09 following a purchase from 06/11/2020

Tres beau !!

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Tony N.

Published on 26/09/2020 à 16h44 following a purchase from 16/09/2020

I am very satisfied with my order and I received it within the time limit, frankly I am very pleased with the way it went down.

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Emilie B.

Published on 15/07/2020 à 13h34 following a purchase from 02/07/2020

Product as described. The rendering is very nice and the lighting is pleasant. I recommend it.

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Julien B.

Published on 12/07/2020 à 21h12 following a purchase from 01/07/2020

The photo is very beautiful, the text is legible and well placed. This is a great gift to give! Maybe take a good light base to illuminate the whole photo but the basic one does the job!

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CONCHITA L.

Published on 03/07/2020 à 16h20 following a purchase from 23/06/2020

Everything is smooth and immediate shipment with fast delivery. The only little hitch is the lack of packaging for my product, which must be purchased in bulk as is at the base.

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Jennyfer G.

Published on 02/07/2020 à 13h56 following a purchase from 21/06/2020

Quick and easy ordering and as on request I recommend without any problem

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Laetitia G.

Published on 30/06/2020 à 17h25 following a purchase from 16/06/2020

Original gift that worked. I recommend fast delivery and well packed.

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Ousmane estelle B.

Published on 25/06/2020 à 13h49 following a purchase from 08/06/2020

Hello the lamp and impeccable except the delivery man who opened the box to put in the letterbox he did not bother to knock on the door so the birthday present is spoiled because my husband had it all opened and not wrapped I had to order several lamps my eyesight what happened I will not buy anymore it's a pity.

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Response from Pictyourlamp.com Published on 29/12/2023

Hello,
we're sorry to hear about the problem you're experiencing, but it's out of our hands, and there's nothing we can do.
best regards,
Lisa from Lampephoto.fr

Isabelle M.

Published on 22/06/2020 à 08h34 following a purchase from 04/06/2020

Very pretty

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vanessa H.

Published on 15/06/2020 à 15h40 following a purchase from 04/06/2020

Very good product quality level price

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Doriane C.

Published on 13/06/2020 à 19h15 following a purchase from 01/06/2020

Very fast delivery! Very satisfied! On the other hand small dissatisfaction for the remote control that I received broken...

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Chrystel L.

Published on 08/06/2020 à 22h25 following a purchase from 24/05/2020

A great success. The photo and the lamp are of very good quality. A very original gift.

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Vanessa F.

Published on 06/06/2020 à 19h02 following a purchase from 25/05/2020

Objects of good quality and well made. Only downside: delivery, parcel thrown in the yard.

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Response from Pictyourlamp.com Published on 07/06/2020

Hello, we're sorry about the special delivery. Indeed with the current restrictions, carriers must respect rules of contactless deliveries. Some deliverers abuse it and put the parcels anywhere. We maintain the pressure on the carriers consent like many e-merchants for a return to normal or at least more successful delivery procedures. We hope you will enjoy your lamp and that you will not hold us accountable for questionable final delivery methods despite the health crisis.
See you soon.
Best regards,
Thomas de Lampephoto.fr

Natalie R.

Published on 06/06/2020 à 16h44 following a purchase from 25/05/2020

Sorry between photo produced on the site and reality "there's no photo" !

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Response from Pictyourlamp.com Published on 07/06/2020

Hello, Ms. Revel, I'm sorry you don't like the result. We doubted ourselves about the visual appeal of the result. In the main picture, the subjects are more than 50 meters away and the details are missing. Nevertheless, we tried to keep the visual "concept" of the photo. We hope that you will not hold it against us. Our graphic designers spend a lot of time optimizing the photos and getting the most out of them. If you give us another chance to show you the quality of our work, I advise you to send us high quality photos. I invite you to visit our frequently asked questions to evaluate the quality of your photos.
I thank you for your trust and wish you a good day.
Sincerely, Thomas from lampephoto.fr

Candice D.

Published on 04/06/2020 à 19h03 following a purchase from 22/05/2020

delivery and perfect lamp but sound of the base a little less. I recommend to offer super

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France Z.

Published on 02/06/2020 à 15h19 following a purchase from 18/05/2020

Too bad I had asked for the inscription "Happy Father s Day" on it and it doesn't say "Happy Father s Day".

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Cindy G.

Published on 30/05/2020 à 15h25 following a purchase from 19/05/2020

Fast, quality, nothing to complain about.

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Jennifer L.

Published on 29/05/2020 à 16h35 following a purchase from 15/05/2020

I am very pleased with the service and the quality of the product. I will recommend your site to my friends.

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Dorothée S.

Published on 26/05/2020 à 20h28 following a purchase from 14/05/2020

Nice quality but a little scratched

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Response from Pictyourlamp.com Published on 29/05/2020

Hello,
First of all, thank you for coming back. Have you removed the plastic film that protects the plate? It is transparent and can cause a scratchy appearance if not removed.
If this is not the case and your plate is damaged, please contact us at [email protected] with a picture and your order number and we will replace it.
We look forward to hearing from you,
Thomas de Lampephoto.fr

Astrid K.

Published on 25/05/2020 à 16h21 following a purchase from 14/05/2020

Super nothing to say

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Annabelle L.

Published on 22/05/2020 à 19h51 following a purchase from 10/05/2020

Very nice result, photo well centered

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Marlène P.

Published on 19/05/2020 à 08h33 following a purchase from 07/05/2020

Very nice! I'm happy with the rendering!

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Nadège C.

Published on 15/05/2020 à 13h33 following a purchase from 03/05/2020

Easy to use

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Paulo C.

Published on 29/04/2020 à 07h18 following a purchase from 02/01/2020

Quote well but I'm disappointed because I didn't receive the right base with my photo lamp (it doesn't have a usb port and I ordered with it) I'm disappointed with the experience

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Response from Pictyourlamp.com Published on 29/04/2020

Hello, I'm sorry about the negative feedback from your order.
Can you please explain to me in more detail the cause of the problem?
You ordered an alarm clock base. Which base did you receive? If we made a mistake, we will fix it without delay.
All of our alarm clocks are USB plug in, so I don't understand the detail in your comment or you say you don't have one on your base.
I'm waiting for your return to clear up the problem and wish you a good day.
I wish you a good day,
Thomas de Lampephoto.fr

Ludovic L.

Published on 16/04/2020 à 15h19 following a purchase from 05/04/2020

Not bad at all but I would have preferred the 16 base in white but you don't have it in stock any more

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jerome H.

Published on 09/04/2020 à 11h00 following a purchase from 30/03/2020

Superb quality and works very well fast delivery

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Mickaël E.

Published on 03/04/2020 à 21h15 following a purchase from 06/11/2019

The site is great, there's a lot to choose from except for the film on the glass which tends to peel off.

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Response from Pictyourlamp.com Published on 05/04/2020

Hello, Michael,
Thank you very much for your return which makes us very happy. Regarding the plastic film you're talking about, this is the protective film that needs to be removed. Once removed you will enjoy the full transparency of your lamp. Hoping to have helped you. Thank you for your order.
See you soon on our website.
Best regards,
Thomas de Lampephoto.fr

Emilie M.

Published on 01/04/2020 à 15h05 following a purchase from 24/11/2019

Nickel photo. Has difficulty to work with batteries, so on mains. Too bad

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sarah C.

Published on 01/04/2020 à 13h18 following a purchase from 18/11/2019

very pleased

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Sandy R.

Published on 01/04/2020 à 13h10 following a purchase from 26/02/2020

Very good and very fast, just a pity there are no instructions for use with the alarm clock base.

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Audrey V.

Published on 01/04/2020 à 13h10 following a purchase from 03/12/2019

Very dissatisfied

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Response from Pictyourlamp.com Published on 27/11/2021

Hello,
You ordered a lamp with a basic base. After receiving it, you told us that you made a mistake and that you wanted a clock base instead. The plate you ordered is not compatible with a clock base, so we can not offer you an exchange of base. We have offered you a commercial gesture, however we have not had any feedback from you. If we can do anything to improve your satisfaction, we remain at your service by email.
Sincerely,
Thomas from Lampephoto.fr