The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.
paid too much shipping costs by mistake no refund as a goodwill gesture too bad from the base very disappointed does not blink in sync just turns off and on nothing more no remote control for the base a disgrace just sad not recommendable too bad too bad too bad !!!
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Ruth V.
Rating: 1 out of 5
following a purchase from 06/03/2025
God bless you. As you know, I ordered and paid for a product from you, but unfortunately it does not meet my expectations. I had asked you to contact me in advance before you processed the item. I sent you two messages, but there was no response, and you are also not reachable by phone. I am totally disappointed with the item and it is too expensive at 76.80. Therefore, I kindly ask you to refund my money, and as soon as the money is in my account, I will return the lamp light part. Best regards, Ruth Völk. P.S. Please respond.
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Dimitri D.
Rating: 1 out of 5
following a purchase from 03/03/2025
There is a defect in the Lamborghini plate I ordered.
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Kristina S.
Rating: 1 out of 5
following a purchase from 27/02/2025
Unfortunately, no responses received regarding the return!!
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Monika T.
Rating: 1 out of 5
following a purchase from 25/02/2025
I was sent the wrong sign. The bottom part is good. So far, there has been no response to my written complaint, so I have to complain about it again. Otherwise, I will have to return everything.
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Élodie V.
Rating: 4 out of 5
following a purchase from 23/02/2025
Good value for money
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Patrick I.
Rating: 1 out of 5
following a purchase from 20/02/2025
Item not received!!!
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emmanuelle M.
Rating: 4 out of 5
following a purchase from 20/02/2025
Great product, the only downside is the protection of the product during delivery, the box was damaged, it was meant as a gift so it felt like a second-hand product
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Gaby K.
Rating: 1 out of 5
following a purchase from 19/02/2025
Unfortunately, the lamp does NOT work with batteries... I have written several times, but unfortunately I do not get a response.
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Beatriz D.
Rating: 1 out of 5
following a purchase from 13/02/2025
Bad, I paid more than €11 for an order in 24 hours and it took from Thursday to Monday to arrive. I wanted to claim the amount for not delivering it in 24 hours and I received no response.
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Minho V.
Rating: 1 out of 5
following a purchase from 11/02/2025
The product is nice but there were all scratches over the glass so i hope there can be a solution to it.
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Thalia R.
Rating: 4 out of 5
following a purchase from 12/02/2025
Pretty, I gave it to my boyfriend and he was very happy
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Josef Z.
Rating: 1 out of 5
following a purchase from 09/02/2025
Complaint not addressed
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Prescilia H.
Rating: 2 out of 5
following a purchase from 09/02/2025
Hello, I haven't received my order.
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Response from Pictyourlamp.com
Hello,
We are pleased to have resolved the issue by resending the order that was lost by the carrier. Would it be possible to update your negative comment now that the situation has been resolved?
Best regards,
The LampePhoto.fr team
A
Alicia Z.
Rating: 1 out of 5
following a purchase from 09/02/2025
The lamp came broken and theres no response to my mail!!
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Daniel J.
Rating: 4 out of 5
following a purchase from 11/02/2025
Received my lamp well, I am satisfied although the plexiglass representing the Porsche Targa in A4 format had large scratches.
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Response from Pictyourlamp.com
Hello,
Our plaques are equipped with a protective film that ensures both the safety of the plaque and the engraving during transport and handling. However, this film must be removed to allow the plaque to reveal its final appearance. Once the film is removed, any visible 'scratches' will disappear, as they simply come from this protective film and not from the actual surface of the plaque.
Best regards, Justine from lampephoto.fr
L
Laurent L.
Rating: 4 out of 5
following a purchase from 09/02/2025
Good
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Joel S.
Rating: 1 out of 5
following a purchase from 08/02/2025
Order received, but the batteries were not the right ones.
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Olivier B.
Rating: 4 out of 5
following a purchase from 06/02/2025
Great images, it's beautiful with the light
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Delphine N.
Rating: 2 out of 5
following a purchase from 05/02/2025
Very disappointed, the edges are full of chips, I couldn't give it as planned.
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Response from Pictyourlamp.com
Hello,
We are happy to have resolved the issue by sending you back the plate that was damaged during transport. Would it be possible to modify your negative comment now that the situation has been resolved?
Best regards,
The LampePhoto.fr team
C
Christophe M.
Rating: 2 out of 5
following a purchase from 31/01/2025
I will send you a photo tomorrow, there are scratches on the plexiglass.
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Response from Pictyourlamp.com
Hello,
Our plates are equipped with a protective film that ensures both the safety of the plate and the engraving during transport and handling. However, this film must be removed to allow the plate to reveal its final appearance. Once the film is removed, any visible 'scratches' will disappear, as they simply come from this protective film and not from the actual surface of the plate.
Best regards,
Justine from lampephoto.fr
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MARTINE V.
Rating: 4 out of 5
following a purchase from 01/02/2025
satisfied with the product but had difficulty inserting the support into the base, email sent for advice remained unanswered, it's a shame!
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Heinz V.
Rating: 4 out of 5
following a purchase from 02/02/2025
Everything as promised!
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Eric V.
Rating: 4 out of 5
following a purchase from 01/02/2025
Ok
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François L.
Rating: 4 out of 5
following a purchase from 01/02/2025
Very pretty, happy with my order
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Lucy C.
Rating: 2 out of 5
following a purchase from 31/01/2025
The photo is a bit too early for me, but it suits me anyway. Thank you and see you soon.
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BERNADETTE R.
Rating: 1 out of 5
following a purchase from 29/01/2025
Happy with your product Fast delivery Thank you
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Daniel A.
Rating: 4 out of 5
following a purchase from 26/01/2025
Very well made
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Richard S.
Rating: 4 out of 5
following a purchase from 10/01/2025
A valid product, nice to look at, the plastic base could be replaced with a better material like wood in my opinion. I consider myself satisfied with the purchase.
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Corinne A.
Rating: 4 out of 5
following a purchase from 28/01/2025
Very nice lamp. Recommend.
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François H.
Rating: 4 out of 5
following a purchase from 27/01/2025
I recommend it
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jean françois C.
Rating: 4 out of 5
following a purchase from 18/01/2025
very well.
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Joachim S.
Rating: 1 out of 5
following a purchase from 17/01/2025
I am not only disappointed with the product but also with the dubious business practices. Cancellation before shipment was not accepted or blocked. I have repackaged the shipment and would like to send it back. Here, too, there is a complete lack of user-friendliness. I don't really want to award a star ...
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Ulli Peter S.
Rating: 2 out of 5
following a purchase from 13/01/2025
So far everything is very good and the work is very clean. However, there is a defect in the display that was actually caused by the UPS mail carrier, but there is no response to my problem report.
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Elly J.
Rating: 1 out of 5
following a purchase from 03/12/2024
jammer dat jullie de foto wel bijsnijden en verder niet reageren op onze mails
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Rahel Y.
Rating: 1 out of 5
following a purchase from 17/01/2025
I would like to complain about it and unfortunately I have not received a reply to date.
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Sabrina M.
Rating: 2 out of 5
following a purchase from 15/01/2025
Absolutely not happy with the lamp. The contours of the black suit were unfortunately not even hinted at, but left out completely, which means that the majority of the lamp is simply transparent. Only the quality of the material is really good.
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Emmanuelle T.
Rating: 4 out of 5
following a purchase from 11/01/2025
Responsive after-sales service
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Matthias J.
Rating: 1 out of 5
following a purchase from 09/01/2025
Product delivered broken
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Sabine S.
Rating: 2 out of 5
following a purchase from 10/01/2025
Delivery was fast. Unfortunately, the product broke after one use.
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