Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 762 published reviews

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1, 3, 4 and 5 stars

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Stefania F.
Rating: 1 out of 5
following a purchase from 27/11/2022
Bad !!! Wrong goods delivered ! After several emails still NO answer came back ! Very very unprofessional
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Aurélie G.
Rating: 5 out of 5
following a purchase from 27/11/2022
Order well received, and perfect result
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Diane R.
Rating: 3 out of 5
following a purchase from 26/11/2022
Very nice but I have a luminous base that is bellowing what can I do? Sincerely
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Response from Pictyourlamp.com
Hello, in case of defective base, please contact [email protected] with the details of your order of 26/11. Our products have a one year warranty, we can take care of sending you a functional base.
Sincerely
Ophélie from Lampephoto.fr
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DIDIER A.
Rating: 5 out of 5
following a purchase from 30/11/2022
very good
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FRANCIS D.
Rating: 5 out of 5
following a purchase from 30/11/2022
excellent order tracking, delivered on time, no worries A gift that made people happy
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Fabian P.
Rating: 3 out of 5
following a purchase from 30/11/2022
An email was sent regarding the dimensions of the item, but I haven't heard back. Kind regards.
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Response from Pictyourlamp.com
Hello, after checking we have unfortunately not seen any messages from you. The general dimensions are as follows: A5 (150x200) and A4 (200x300) available in landscape and portrait format. Do not hesitate to contact us at [email protected] if you need more specific information about your order.
Sincerely
Ophélie from Lampephoto.fr
A
alain C.
Rating: 5 out of 5
following a purchase from 01/12/2022
Super
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Thomas C.
Rating: 5 out of 5
following a purchase from 30/11/2022
Very good, nice product
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Jeremy J.
Rating: 4 out of 5
following a purchase from 01/12/2022
Very nice lamp that should make its effect for Christmas
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Emilie L.
Rating: 5 out of 5
following a purchase from 29/11/2022
Beautiful lump super well done with the photo jador thank you to the person who made it know very beautiful
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Sandra L.
Rating: 5 out of 5
following a purchase from 30/11/2022
very good site and fast shipping
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Valerie L.
Rating: 4 out of 5
following a purchase from 30/11/2022
Hello, I was satisfied with the product I ordered but I wanted to be delivered for my son's birthday and paid accordingly. The delivery date changed the same day as the so-called day. I told you about it and asked for a refund of the shipping costs but no answer from you.
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Mario W.
Rating: 5 out of 5
following a purchase from 01/12/2022
Delivery went as promised on the website. Gladly again!
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Aurelie P.
Rating: 5 out of 5
following a purchase from 13/09/2022
Super happy with the result
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Nadine K.
Rating: 5 out of 5
following a purchase from 28/11/2022
Great product, but the delivery leaves something to be desired because it was dropped off directly at a relay point without going through the home, so I paid shipping costs for nothing.
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Bertrand C.
Rating: 5 out of 5
following a purchase from 30/11/2022
Perfect!...
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Christiane G.
Rating: 5 out of 5
following a purchase from 30/11/2022
Very good and very fast
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Jasmin A.
Rating: 1 out of 5
following a purchase from 19/11/2022
I never order there again
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Nicole H.
Rating: 5 out of 5
following a purchase from 30/11/2022
All very well very nice lamp
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Ennio H.
Rating: 5 out of 5
following a purchase from 30/11/2022
The lamp is very well designed and manufactured. Good I find that you can choose whether you can operate the lamp with batteries or with power plug.
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Sabrina L.
Rating: 1 out of 5
following a purchase from 29/11/2022
Different product than ordered delivered.
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Murielle L.
Rating: 5 out of 5
following a purchase from 29/11/2022
Very nice achievement
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Fritz S.
Rating: 5 out of 5
following a purchase from 30/11/2022
Very good purchase and communication.
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Betty F.
Rating: 5 out of 5
following a purchase from 29/11/2022
CLEAR. It is as beautiful as on the site. Successful gift surprise thank you and I recommend.
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Thomas N.
Rating: 3 out of 5
following a purchase from 29/11/2022
Was not completely satisfied. It came wrong goods!
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Marrie-irène B.
Rating: 5 out of 5
following a purchase from 25/11/2022
Super.beautiful
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Remo C.
Rating: 4 out of 5
following a purchase from 30/11/2022
Everything is fine, good products
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Joris F.
Rating: 5 out of 5
following a purchase from 29/11/2022
very good site, delivery in less than a week, really advise to make a nice gift.
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Sabrina G.
Rating: 1 out of 5
following a purchase from 29/11/2022
Delivered broken, seller does not respond to emails
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gisele D.
Rating: 5 out of 5
following a purchase from 29/11/2022
Lamp very well received I have not yet tested since is a gift
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Sylvie E.
Rating: 4 out of 5
following a purchase from 29/11/2022
A little disappointed that the picture is not whole. Otherwise very nice.
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cecile B.
Rating: 3 out of 5
following a purchase from 30/11/2022
Disappointed because I had ordered batteries with my purchase but I did not receive them. Complicated to make a complaint on the site.
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Response from Pictyourlamp.com
Hello, as explained during our email exchanges, the missing batteries to your order have been shipped, thank you for contacting us by email to rectify our oversight, we hope you like your lamp and we would be very grateful for a change in your opinion.
Sincerely
Ophélie from Lampephoto.fr
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Demi R.
Rating: 5 out of 5
following a purchase from 27/11/2022
It is even more beautifull then i thought o It wpuld be
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Sandra B.
Rating: 4 out of 5
following a purchase from 28/11/2022
More than satisfied
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Evy O.
Rating: 5 out of 5
following a purchase from 27/11/2022
Very nice and fast order thank you a lot!
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Marielle D.
Rating: 5 out of 5
following a purchase from 27/11/2022
Very good for a small gift ÷
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Jonathan L.
Rating: 5 out of 5
following a purchase from 28/11/2022
frankly, I had doubts at the beginning but I am pleasantly surprised, very beautiful work, very fast delivery I congratulate you and thank you it is exactly what I wanted
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Petra F.
Rating: 3 out of 5
following a purchase from 29/11/2022
Is nice, but not worth the price.
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Charlène V.
Rating: 5 out of 5
following a purchase from 29/11/2022
Simply beautiful and packaged with care, I recommend 1000%, hyper neat work!
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Marie Victoire M.
Rating: 5 out of 5
following a purchase from 29/11/2022
Order conforms to my expectations, fast delivery, good value for money. I highly recommend this site
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