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S
Rating: 1 out of 5
I did not receive the whole order and sent a message
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Customer reviews of Pictyourlamp.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 760 published reviews
Summary of reviews
The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.
Reviews 1, 3 and 4 stars
Reset filtersJ
Rating: 1 out of 5
I ordered 3 lamp 3d .1 the glass was all scratched and without protection, despite my mail I received no response thank you for contacting me thank you my phone number is 06 24 82 43 26 or by mail [email protected]
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M
Rating: 1 out of 5
Dissatisfied with service: received incomplete order, missing USB charger ordered together and paid for. I have been writing to support for a week now to point it out and no one has responded. Gone. Doesn't seem serious to me.
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S
Rating: 3 out of 5
Well, order for a gift.
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A
Rating: 3 out of 5
Very good quality lamp, but the lack of a charger for the cable is regrettable, especially considering the price paid.
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M
Rating: 4 out of 5
I am satisfied just one thing when I made my last order was 3 buy 1 free I bought 6 and I is one that is free so a little false advertising. Best regards. Maryse Vincen
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J
Rating: 4 out of 5
Unfortunately, the last picture was not completely taken over, otherwise there's nothing to complain about.
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C
Rating: 1 out of 5
I ordered with confidence. I thought it would be a quality product. Paid very dearly. What arrived was cheap glass and even had scratches and cracks around the edges. I wrote on the website what the problem was but no one replied, they still haven't replied. This is such a disgusting service.
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F
Rating: 1 out of 5
Unfortunately, the pictures were mixed up, even though they were uploaded correctly, and there was no response to my complaint.
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L
Rating: 1 out of 5
The lamp received is of very poor quality and if I had seen it in person I would not have bought it even for 5 euros. I tried to send you a complaint email asking to be able to return the item but the system does not recognize your email address. Deeply disappointed.
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P
Rating: 4 out of 5
Hello, I am very satisfied with the tractor photo lamps. However, I was disappointed with the personalized photo lamp, which doesn't do much. We're barely visible. It's a shame.
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H
Rating: 1 out of 5
Lamp received late, sent without protective film and scratched all over. I don't know what to do since it's a wedding gift. To be checked with the bride and groom.
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S
Rating: 3 out of 5
Order placed on Friday with an extra charge of €9.90 for 24h delivery. Parcel received on Monday... Otherwise, very satisfied with the product.
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D
Rating: 3 out of 5
Beautiful lamps, but one remote control does not work. There is no response to complaints by email. All I want is a working remote control and any feedback at all. MfG Doreen
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A
Rating: 4 out of 5
Super
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C
Rating: 1 out of 5
I have not received my purchase
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C
Rating: 3 out of 5
Hello, I knew your products on a market in St Pierre la Mer in the beyond and I was told that I could buy personalized products on your site with the solcle that I bought from them, I made an order of 2 personalized items, the price with the promised discount, delivery everything is perfect, jump that your plate is wider than those needed for my base and nothing is stipulated on the site, fortunately it works but it is not stable, it's really too bad. So I'm hesitating to order again because I don't know how to choose the right plate for my base. Sincerely, Blaise Catherine
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M
Rating: 4 out of 5
Lamp is very nice but the delivery was not ok
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C
Rating: 4 out of 5
I'm so happy with my order and my sister is happy with her gift. I recommend it
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F
Rating: 1 out of 5
The lamp does not come on
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C
Rating: 1 out of 5
The package is missing the batteries I bought! I would like to be reimbursed or have them sent to me. Thank you Godart Coppélia
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J
Rating: 4 out of 5
Ravie .très jolie
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N
Rating: 4 out of 5
Request 24-hour delivery with surcharge Saturday delivery postponed to Monday
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M
Rating: 3 out of 5
The idea of the product is very good but it was not possible to see how the photo would look like before printing, also the printing does not allow to appreciate the photo properly.
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C
Rating: 4 out of 5
Fast delivery and what's more, it's a great gift for the holidays.
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M
Rating: 4 out of 5
Fast delivery, compliant product
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C
Rating: 3 out of 5
I thought the lamp would be a little bigger.
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M
Rating: 4 out of 5
Item in accordance with the order.
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A
Rating: 1 out of 5
Too small, misleading photo.
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A
Rating: 4 out of 5
Very nice rendering. Just a pity that the power cable is not included with the base.
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F
Rating: 4 out of 5
As ordered
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S
Rating: 4 out of 5
The product seems to meet my expectations, but I'll have to wait until I give it away to see it in operation and to have a clearer opinion.
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M
Rating: 1 out of 5
Item never received!!!
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N
Rating: 4 out of 5
product as requested. Too bad there are no instructions for using the base.
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S
Rating: 4 out of 5
Ras
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S
Rating: 3 out of 5
The lamp arrived ruined
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L
Rating: 1 out of 5
Lamp binnen gekregen met krassen en de foto er niet mooi op.Meerdere keren contact gezocht maar helaas geen reactie zeer slecht
P
Rating: 4 out of 5
Satisfied
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A
Rating: 3 out of 5
I am satisfied with the product but not with the delivery which was guaranteed in 24 hours and instead it took longer. I purchased the product Thursday evening but it arrived Monday afternoon.
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L
Rating: 1 out of 5
I pay more for delivery in 24h, I receive it 4 days after the order, and moreover the product is not protected by the so-called protective film. As a result, the lamp is scratched and it's really ugly to look at.
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