Customer reviews of Pictyourlamp.com

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9,3 /10
Overall rating: 9,3 out of 10
Based on 9 760 published reviews
5 8 027 82% 4 843 9% 3 304 3% 2 231 2% 1 355 4%

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1, 3 and 4 stars

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H
HELENE D.
Rating: 4 out of 5
following a purchase from 05/02/2024
SUPER IDEE JE SUIS RAVIE C'ETAIT UN CADEAU ORIGINAL DE ST VALENTIN ;)
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Manu S.
Rating: 3 out of 5
following a purchase from 31/01/2024
Very different photo from the one I sent in black and white, which I didn't expect!
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Jacqueline P.
Rating: 4 out of 5
following a purchase from 13/01/2024
Fast delivery. Product conforms. To be seen over time
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Marie Claude G.
Rating: 3 out of 5
following a purchase from 31/01/2024
A little disappointed by the quality
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Kevin G.
Rating: 4 out of 5
following a purchase from 29/01/2024
Very good product and good follow-up
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Sylvie D.
Rating: 3 out of 5
following a purchase from 23/01/2024
Difficult-to-reach customer service: no telephone number available
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JEAN CLAUDE M.
Rating: 4 out of 5
following a purchase from 23/01/2024
as ordered, well done
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Stephanie G.
Rating: 4 out of 5
following a purchase from 20/01/2024
Pretty and very original, the person was won over A small negative point, the voice is in English
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Isabelle B.
Rating: 4 out of 5
following a purchase from 22/01/2024
It's what I expected, very satisfied with the delivery.
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Patrice P.
Rating: 4 out of 5
following a purchase from 19/01/2024
Fast delivery and product as described
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Thierry P.
Rating: 1 out of 5
following a purchase from 14/12/2023
guaranteed delivery before Christmas but received a week later !!!!!
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Sandrine S.
Rating: 4 out of 5
following a purchase from 05/01/2024
Beautiful
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Stéphanie T.
Rating: 1 out of 5
following a purchase from 09/01/2024
Not at all happy, I had sent you an address, rectification, you have nothing taken into account. The parcel went somewhere else.
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Alexandra L.
Rating: 1 out of 5
following a purchase from 08/01/2024
Suoer
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Isabelle C.
Rating: 1 out of 5
following a purchase from 05/01/2024
Hello, frame not the right size 15/15!!! no plug and no simulation of the exact photo!
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Nesrine B.
Rating: 1 out of 5
following a purchase from 05/01/2024
I received a broken lamp
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ANNE MARIE J.
Rating: 4 out of 5
following a purchase from 07/01/2024
The only small thing is that the cut is not perfect in appearance. Otherwise, it's a nice finish and delivery is fast.
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Frédérique D.
Rating: 3 out of 5
following a purchase from 13/12/2023
Ordered on a Wednesday evening, manufactured on Thursday, delivered on Friday morning! Incredibly fast delivery. Perfect packaging. I had expected something of higher quality, and there were 2 scratches, close to the base but a little disappointing. The workmanship needs to be better. That said, the luminous base makes a nice and original gift.
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Francis G.
Rating: 4 out of 5
following a purchase from 03/01/2024
Received as expected
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Ludovic G.
Rating: 3 out of 5
following a purchase from 02/01/2024
Very well made but two big scratches
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Fabrice E.
Rating: 1 out of 5
following a purchase from 02/01/2024
Lamp received broken....service apres vente contacté et pas de reponse
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Mathieu M.
Rating: 3 out of 5
following a purchase from 31/12/2023
Fast and efficient, but a few problems remain. There is a difference in brightness compared to the image on the site. For example, the brightness is strong near the base, then fades as you move up the image. On the site image, brightness is even across the entire plate. What's more, some details don't stand out as shown. In the case of Toothless's lamp (Dragon animation), the female Lightning Fury is completely white. The detail of her scales is not perceptible. Conclusion: an interesting, innovative and pleasant product overall, but with only average precision.
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Pierre F.
Rating: 4 out of 5
following a purchase from 27/12/2023
Parcel well received and well packed. A little small for my taste
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Raymonde B.
Rating: 4 out of 5
following a purchase from 26/12/2023
meets my expectations
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suzanne D.
Rating: 3 out of 5
following a purchase from 27/12/2023
La. Photo not so clear you can't see well
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Mylène P.
Rating: 4 out of 5
following a purchase from 27/12/2023
The picture is perfect, it also works on mains and the LEDs are correct.
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Nathalie M.
Rating: 4 out of 5
following a purchase from 27/12/2023
Very satisfied
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Miche T.
Rating: 1 out of 5
following a purchase from 28/12/2023
Wrong delivery address
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claude J.
Rating: 1 out of 5
following a purchase from 24/12/2023
I haven't received my order since December 24th, very disappointed.
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Karim B.
Rating: 3 out of 5
following a purchase from 25/12/2023
Pretty but unfortunately arrived with scratches.
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Denis F.
Rating: 1 out of 5
following a purchase from 23/12/2023
I had asked for the text to be engraved on the wooden base. In the end, it was engraved on the plexiglass and is hardly visible. The moral is, there's no need to fill in fields so that nothing is taken into account in the customer's request when placing the order.
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Karine L.
Rating: 1 out of 5
following a purchase from 22/12/2023
I ordered 2 brackets and only received one.
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Clément B.
Rating: 3 out of 5
following a purchase from 18/12/2023
Very fast design and delivery. Product as requested. On the other hand, the quality of the photo print leaves something to be desired, it has nothing to do with the beautiful print you see on the site.
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Jean-luc B.
Rating: 4 out of 5
following a purchase from 16/12/2023
Perfect
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Michaël C.
Rating: 4 out of 5
following a purchase from 17/12/2023
Very nice product, even if the photo on the site is flattering. Gift that was much appreciated. Not a very attractive place to collect but a nice welcome.
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Maud D.
Rating: 4 out of 5
following a purchase from 17/12/2023
Nice lamp, but the plastic lacks a little finesse and the autonomy is a little short.
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jessica C.
Rating: 3 out of 5
following a purchase from 20/12/2023
lots of scratches on the lamp
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Cecilia F.
Rating: 4 out of 5
following a purchase from 21/12/2023
Good value for money.the fact that.the.lamp.is.battery-powered was not necessarily obvious.
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Emmanuelle L.
Rating: 4 out of 5
following a purchase from 20/12/2023
Lamp received quickly, matches photos. Only downside: does not recharge. Otherwise satisfied with my purchase.
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AGNES B.
Rating: 4 out of 5
following a purchase from 19/12/2023
Please note that no charger is supplied, only the cable. The Plexiglas is a little scratched. Order announced on 22/12 arrived on 26/12
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