Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 812 published reviews
5 8 071 82% 4 843 9% 3 305 3% 2 232 2% 1 361 4%

Summary of reviews

Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.

Reviews 1, 3 and 4 stars

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A
Antoine M.
Rating: 3 out of 5
following a purchase from 07/02/2024
I would have given it 5 stars if there were no scratches.....
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Alizee C.
Rating: 1 out of 5
following a purchase from 06/02/2024
Medium
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Alain S.
Rating: 4 out of 5
following a purchase from 06/02/2024
Very good
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Bert T.
Rating: 4 out of 5
following a purchase from 05/02/2024
Perfect gift idea for any occasion
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Laila B.
Rating: 4 out of 5
following a purchase from 05/02/2024
Delighted with the lamp. The rendering is very nice.
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Christelle L.
Rating: 1 out of 5
following a purchase from 03/02/2024
Broken arrival lamp Johnny's
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Theo C.
Rating: 3 out of 5
following a purchase from 03/02/2024
The lamp received has a few scratches.
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Helene D.
Rating: 4 out of 5
following a purchase from 05/02/2024
SUPER IDEE JE SUIS RAVIE C'ETAIT UN CADEAU ORIGINAL DE ST VALENTIN ;)
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Manu S.
Rating: 3 out of 5
following a purchase from 31/01/2024
Very different photo from the one I sent in black and white, which I didn't expect!
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Jacqueline P.
Rating: 4 out of 5
following a purchase from 13/01/2024
Fast delivery. Product conforms. To be seen over time
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Marie Claude G.
Rating: 3 out of 5
following a purchase from 31/01/2024
A little disappointed by the quality
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Kevin G.
Rating: 4 out of 5
following a purchase from 29/01/2024
Very good product and good follow-up
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Sylvie D.
Rating: 3 out of 5
following a purchase from 23/01/2024
Difficult-to-reach customer service: no telephone number available
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Jean Claude M.
Rating: 4 out of 5
following a purchase from 23/01/2024
as ordered, well done
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Stephanie G.
Rating: 4 out of 5
following a purchase from 20/01/2024
Pretty and very original, the person was won over A small negative point, the voice is in English
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Isabelle B.
Rating: 4 out of 5
following a purchase from 22/01/2024
It's what I expected, very satisfied with the delivery.
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Patrice P.
Rating: 4 out of 5
following a purchase from 19/01/2024
Fast delivery and product as described
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Thierry P.
Rating: 1 out of 5
following a purchase from 14/12/2023
guaranteed delivery before Christmas but received a week later !!!!!
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Sandrine S.
Rating: 4 out of 5
following a purchase from 05/01/2024
Beautiful
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Stéphanie T.
Rating: 1 out of 5
following a purchase from 09/01/2024
Not at all happy, I had sent you an address, rectification, you have nothing taken into account. The parcel went somewhere else.
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Alexandra L.
Rating: 1 out of 5
following a purchase from 08/01/2024
Suoer
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Isabelle C.
Rating: 1 out of 5
following a purchase from 05/01/2024
Hello, frame not the right size 15/15!!! no plug and no simulation of the exact photo!
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Nesrine B.
Rating: 1 out of 5
following a purchase from 05/01/2024
I received a broken lamp
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Anne Marie J.
Rating: 4 out of 5
following a purchase from 07/01/2024
The only small thing is that the cut is not perfect in appearance. Otherwise, it's a nice finish and delivery is fast.
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Frédérique D.
Rating: 3 out of 5
following a purchase from 13/12/2023
Ordered on a Wednesday evening, manufactured on Thursday, delivered on Friday morning! Incredibly fast delivery. Perfect packaging. I had expected something of higher quality, and there were 2 scratches, close to the base but a little disappointing. The workmanship needs to be better. That said, the luminous base makes a nice and original gift.
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Francis G.
Rating: 4 out of 5
following a purchase from 03/01/2024
Received as expected
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Ludovic G.
Rating: 3 out of 5
following a purchase from 02/01/2024
Very well made but two big scratches
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Fabrice E.
Rating: 1 out of 5
following a purchase from 02/01/2024
Lamp received broken....service apres vente contacté et pas de reponse
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Mathieu M.
Rating: 3 out of 5
following a purchase from 31/12/2023
Fast and efficient, but a few problems remain. There is a difference in brightness compared to the image on the site. For example, the brightness is strong near the base, then fades as you move up the image. On the site image, brightness is even across the entire plate. What's more, some details don't stand out as shown. In the case of Toothless's lamp (Dragon animation), the female Lightning Fury is completely white. The detail of her scales is not perceptible. Conclusion: an interesting, innovative and pleasant product overall, but with only average precision.
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Pierre F.
Rating: 4 out of 5
following a purchase from 27/12/2023
Parcel well received and well packed. A little small for my taste
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Raymonde B.
Rating: 4 out of 5
following a purchase from 26/12/2023
meets my expectations
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Suzanne D.
Rating: 3 out of 5
following a purchase from 27/12/2023
La. Photo not so clear you can't see well
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Mylène P.
Rating: 4 out of 5
following a purchase from 27/12/2023
The picture is perfect, it also works on mains and the LEDs are correct.
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Nathalie M.
Rating: 4 out of 5
following a purchase from 27/12/2023
Very satisfied
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Miche T.
Rating: 1 out of 5
following a purchase from 28/12/2023
Wrong delivery address
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Claude J.
Rating: 1 out of 5
following a purchase from 24/12/2023
I haven't received my order since December 24th, very disappointed.
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Karim B.
Rating: 3 out of 5
following a purchase from 25/12/2023
Pretty but unfortunately arrived with scratches.
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Denis F.
Rating: 1 out of 5
following a purchase from 23/12/2023
I had asked for the text to be engraved on the wooden base. In the end, it was engraved on the plexiglass and is hardly visible. The moral is, there's no need to fill in fields so that nothing is taken into account in the customer's request when placing the order.
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Karine L.
Rating: 1 out of 5
following a purchase from 22/12/2023
I ordered 2 brackets and only received one.
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Clément B.
Rating: 3 out of 5
following a purchase from 18/12/2023
Very fast design and delivery. Product as requested. On the other hand, the quality of the photo print leaves something to be desired, it has nothing to do with the beautiful print you see on the site.
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