Customer reviews of Pictyourlamp.com

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Caroline P.

Rating: 4 out of 5

Published on 01/01/2024 à 10h56 following a purchase from 20/12/2023

It was a gift that satisfied the person who received it.

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Christelle L.

Rating: 4 out of 5

Published on 31/12/2023 à 18h22 following a purchase from 18/12/2023

Meets my expectations and very fast

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Gladys S.

Rating: 1 out of 5

Published on 31/12/2023 à 14h48 following a purchase from 16/12/2023

My order was supposed to arrive before Christmas. Unfortunately it arrived 2 days late. Too bad...

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Serge G.

Rating: 3 out of 5

Published on 31/12/2023 à 11h51 following a purchase from 16/12/2023

Disappointed with the article, for the price, I would have thought it more imposing.

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Daniel A.

Rating: 1 out of 5

Published on 31/12/2023 à 11h50 following a purchase from 18/12/2023

Did not receive order 😡

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Camille Y.

Rating: 4 out of 5

Published on 31/12/2023 à 10h32 following a purchase from 16/12/2023

I'm glad I ordered this lamp and it's of high quality.

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Jean-Michel B.

Rating: 4 out of 5

Published on 31/12/2023 à 10h28 following a purchase from 15/12/2023

The Plexiglas is a bit scratched, too bad.

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Jessica L.

Rating: 1 out of 5

Published on 31/12/2023 à 10h20 following a purchase from 16/12/2023

I ordered from your site because it was marked delivered before Christmas, I received it after. I don't recommend it at all. What's more, when we send emails, they don't reply.

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THOMAS V.

Rating: 4 out of 5

Published on 31/12/2023 à 10h20 following a purchase from 15/12/2023

Not bad

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Caroline B.

Rating: 4 out of 5

Published on 31/12/2023 à 09h39 following a purchase from 14/12/2023

Lamp received very quickly, as I had ordered, really beautiful.

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Valérie V.

Rating: 1 out of 5

Published on 31/12/2023 à 09h22 following a purchase from 15/12/2023

Perfect

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Response from Pictyourlamp.com Published on 04/01/2024

Hello, we are glad to know that you like our product. The one star must be an error and we hope you will come back and modify your comment, thank you for your understanding.
Have a nice day.
Sincerely
Céline from Lampephoto.fr

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Jean-Pierre B.

Rating: 3 out of 5

Published on 30/12/2023 à 11h56 following a purchase from 14/12/2023

Very satisfied

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Marine M.

Rating: 4 out of 5

Published on 30/12/2023 à 11h52 following a purchase from 18/12/2023

Good quality nice gifts

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Cécile C.

Rating: 4 out of 5

Published on 30/12/2023 à 09h49 following a purchase from 18/12/2023

This gift was appreciated by my grandson

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stephane G.

Rating: 4 out of 5

Published on 30/12/2023 à 08h02 following a purchase from 13/12/2023

good value for money, and the recipients were delighted.

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Marie -Line G.

Rating: 4 out of 5

Published on 30/12/2023 à 07h52 following a purchase from 18/12/2023

very reliable site i recommend to my friends

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LAURENCE L.

Rating: 1 out of 5

Published on 29/12/2023 à 20h37 following a purchase from 18/12/2023

Too expensive for what it is and not delivered to the requested relay point!!!!

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Marilyn B.

Rating: 1 out of 5

Published on 29/12/2023 à 16h40 following a purchase from 17/12/2023

2 lamps purchased. 1 Zelda and a Tesla S that made people happy. Beautiful products

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Response from Pictyourlamp.com Published on 04/01/2024

Hello Marilyn,
we are happy to know that you like our product and that it has made people happy :) . The one star must be a mistake and we hope you will come back and modify your comment, thank you for your understanding.
Have a nice day.
Sincerely
Céline from Lampephoto.fr

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Alain B.

Rating: 1 out of 5

Published on 29/12/2023 à 15h43 following a purchase from 18/12/2023

The lamp is nice, but the place of delivery was changed and I had to drive 50 kms, or an hour, to pick it up. Chronopost sucks.

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Melissa D.

Rating: 4 out of 5

Published on 29/12/2023 à 09h27 following a purchase from 17/12/2023

Slightly dented box. Otherwise nothing to say, perfect.

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Chantal D.

Rating: 4 out of 5

Published on 28/12/2023 à 17h49 following a purchase from 16/12/2023

It's amazing what it does. They're even better in real life and made 2 people happy for Christmas. I'm going to get one for myself and now that I've got the bases I can order other plates. In any case, I'm really delighted. Both for the rigorous follow-up of the order and the delivery. Very professional. Thank you

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Didier J.

Rating: 4 out of 5

Published on 28/12/2023 à 16h20 following a purchase from 12/12/2023

the result is very nice and it's an original gift. it's just that the response time for sending the order seemed long.

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Anthony T.

Rating: 1 out of 5

Published on 28/12/2023 à 15h34 following a purchase from 17/12/2023

I do not recommend this site

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Response from Pictyourlamp.com Published on 04/01/2024

Hello,
we're sorry you're not satisfied, we tried to contact you by e-mail to find out the reason for your dissatisfaction but didn't hear back from you.
Please do not hesitate to contact us again at [email protected]. We'll get back to you within 24/48 hours, and we'll do our best to solve your problem.
Have a nice day,
Best regards,
Céline from Lampephoto.fr

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Jocelyne J.

Rating: 3 out of 5

Published on 28/12/2023 à 15h29 following a purchase from 16/12/2023

I was expecting glass... Otherwise very good

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Myriam L.

Rating: 3 out of 5

Published on 27/12/2023 à 21h39 following a purchase from 14/12/2023

Package conforms to specifications but the plate does not fit properly in its housing.

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Laetitia B.

Rating: 1 out of 5

Published on 27/12/2023 à 21h27 following a purchase from 12/12/2023

Very disappointed there are white stains in certain places on the faces so it spoils everything and it was a Christmas gift for my daughter, I expected better.

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Response from Pictyourlamp.com Published on 04/01/2024

Hello Laetitia,
we apologize for the inconvenience. As the e-mail shows, the stains you mention are due to laser engraving. Normally, all plates are cleaned after production. Your plate was indeed badly cleaned. You can clean it with acetone or make-up remover and a soft cloth.
After the solution and our last email exchanges, a small change in your opinion would be welcome.
Have a nice day.
Best regards.
Céline from Lampephoto.fr

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Mathilde B.

Rating: 4 out of 5

Published on 27/12/2023 à 19h52 following a purchase from 10/12/2023

CORRESPONDS TO MY ORDER JUST NEEDS CHARGER PLUG TO COMPLETE THE ORDER

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Éric M.

Rating: 4 out of 5

Published on 27/12/2023 à 18h16 following a purchase from 13/12/2023

Very satisfied

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Melissa C.

Rating: 3 out of 5

Published on 27/12/2023 à 17h20 following a purchase from 12/12/2023

Photo a little scratched despite the protective film

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Fougère L.

Rating: 1 out of 5

Published on 27/12/2023 à 16h00 following a purchase from 18/11/2023

Very ugly A lamp will not be offered

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Coraline B.

Rating: 4 out of 5

Published on 27/12/2023 à 15h52 following a purchase from 12/12/2023

Very good

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Catherine P.

Rating: 4 out of 5

Published on 27/12/2023 à 15h42 following a purchase from 08/12/2023

Very pretty but not at all sturdy, looks like a children's toy for the price. A bit disappointed

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Blandine B.

Rating: 4 out of 5

Published on 27/12/2023 à 11h50 following a purchase from 15/12/2023

Very happy

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Marie Pierre S.

Rating: 1 out of 5

Published on 27/12/2023 à 09h26 following a purchase from 12/12/2023

Hello, I received my lamp. I am very disappointed the glass is scratched and the delivery was not made express as indicated.

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Thierry M.

Rating: 4 out of 5

Published on 27/12/2023 à 07h42 following a purchase from 14/12/2023

Original

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Aurore C.

Rating: 4 out of 5

Published on 26/12/2023 à 20h23 following a purchase from 12/12/2023

Hello, I ordered 3 to give as a gift, very satisfied, very well packaged and received very quickly.

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Sandrine L.

Rating: 4 out of 5

Published on 26/12/2023 à 20h01 following a purchase from 13/12/2023

Satisfied with my purchase Package received very quickly

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Marie L.

Rating: 4 out of 5

Published on 26/12/2023 à 18h01 following a purchase from 11/12/2023

Very satisfied with the lamp

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Karine F.

Rating: 1 out of 5

Published on 26/12/2023 à 17h51 following a purchase from 14/12/2023

Not received and package not delivered to the right address

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Response from Pictyourlamp.com Published on 04/01/2024

Hello,
We understand your frustration and sincerely apologize for any inconvenience you may have experienced.
We are pleased to see that the situation has been successfully resolved. Your parcel has now been located and delivered to the address you indicated. We would like to thank you for your patience and understanding throughout the resolution process.
We process emails within 24 / 48 hours, on [email protected], do not hesitate to contact us. We are here to help you and we want to make sure that you are completely satisfied with our service. It would be a pleasure to see your updated review.
Best regards,
Céline from Lampephoto.fr

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Chantal C.

Rating: 4 out of 5

Published on 26/12/2023 à 16h24 following a purchase from 15/12/2023

The packaging was a little damaged but the contents intact.

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