Customer reviews of Pictyourlamp.com

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9,3 /10
Overall rating: 9,3 out of 10
Based on 9 760 published reviews

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1, 3 and 4 stars

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B
Brigitte V.
Rating: 3 out of 5
following a purchase from 28/11/2022
Problem inserting the batteries in the base but otherwise good
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Response from Pictyourlamp.com
Hello, do not hesitate to send us the details of your concern at this address: [email protected], we are at your disposal to find a solution to satisfy you and hope that our lamp will please you.
Sincerely,
Ophélie from Lampephoto.fr
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Elodie R.
Rating: 1 out of 5
following a purchase from 29/11/2022
Leave a mail the day of receipt of the package to date still no response, nor refund pay 3 box gifts received that 1 only!
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Laura D.
Rating: 3 out of 5
following a purchase from 29/11/2022
Late delivery but good product
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Response from Pictyourlamp.com
Hello, we are sorry for this inconvenience, unfortunately beyond our control, we hope you will not hold us responsible and appreciate that you like your lamp.
Best regards,
Ophélie from Lampephoto.fr
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Ainhoa B.
Rating: 4 out of 5
following a purchase from 27/11/2022
Very good
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Jeannette S.
Rating: 3 out of 5
following a purchase from 28/11/2022
Lamps are quite o.k. But should get three for the price of two, but have received only two.
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Magdalena R.
Rating: 1 out of 5
following a purchase from 28/11/2022
Unfortunately the product looks much better in pictures than in reality. The quality is also bad and cheap.
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kurt R.
Rating: 4 out of 5
following a purchase from 29/11/2022
Fast delivery, very good value for money
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Ludmilla H.
Rating: 4 out of 5
following a purchase from 27/11/2022
Satisfied with my purchase, I removed one star because the packaging was basic and the price proposed for a gift wrap seems too excessive.
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Juan José N.
Rating: 4 out of 5
following a purchase from 26/11/2022
Very cool
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Aurélie V.
Rating: 4 out of 5
following a purchase from 25/11/2022
Great quality and very pretty. However the round cut was not very well done.
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Emeline M.
Rating: 4 out of 5
following a purchase from 26/11/2022
Lamp ok, the pictures come out pretty well.
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Daniel B.
Rating: 3 out of 5
following a purchase from 25/11/2022
A little disappointed with the rendering
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nathalie V.
Rating: 4 out of 5
following a purchase from 18/11/2022
Received and very. Beautiful lamp I have. I have since re-ordered 3 lamps that have not arrived and no info and no way to contact them
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Catherine O.
Rating: 1 out of 5
following a purchase from 24/11/2022
I didn't receive the right bases, but the photo plates are very nice and I'm waiting for the return of the right bases
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Response from Pictyourlamp.com
Hello, we are glad to know that you like our product. We have, as agreed together by email, sent the missing bases. Please do not hesitate to contact us at [email protected] if you have any questions. We would be very grateful for an update of your opinion.
Sincerely,
Ophélie from Lampephoto.fr
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Miray K.
Rating: 4 out of 5
following a purchase from 24/11/2022
Very beautiful !!!
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Anthony H.
Rating: 4 out of 5
following a purchase from 24/11/2022
Very nice, too bad it's not glass.
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VIVIANE C.
Rating: 4 out of 5
following a purchase from 23/11/2022
great; fast delivery, ok packaging
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Enrico K.
Rating: 4 out of 5
following a purchase from 23/11/2022
Problem free delivery
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Veronique R.
Rating: 3 out of 5
following a purchase from 23/11/2022
Article in conformity with the request. Personalized text very well placed at the level of the photo. Great result. Received very quickly. I highly recommend it is very serious
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Response from Pictyourlamp.com
Hello, we are delighted to know that you enjoyed your photo lamp and our services, we hope to see you soon and would be very grateful for an update on your review.
Sincerely
Ophelia from Lampephoto.fr
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joseph M.
Rating: 4 out of 5
following a purchase from 23/11/2022
Once offered I could evaluate the quality.
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Swantje W.
Rating: 3 out of 5
following a purchase from 22/11/2022
Lamp is super 😊 However, there was unfortunately a complaint with the base, which ran a bit slow. Is now but settled, but therefore unfortunately point deduction.
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Marie-Hélène S.
Rating: 4 out of 5
following a purchase from 22/11/2022
Ras
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Ethan L.
Rating: 3 out of 5
following a purchase from 22/11/2022
Super nice but light problem after a week of use
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Response from Pictyourlamp.com
Hello, we are glad to know that you like your photo lamp and we apologize again for this rare inconvenience, if you encounter new problems, do not hesitate to contact us at [email protected].
Sincerely
Ophélie from Lampephoto.fr
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Stephanie D.
Rating: 3 out of 5
following a purchase from 20/11/2022
Have actually imagined something better under it
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Olena L.
Rating: 1 out of 5
following a purchase from 18/11/2022
Заказала с часами !!! Прислали самую дешёвую, заплатила 55 евро ,а прислали за 40 . Попросила назад деньги ,не прислали , обман просто . Не заказывайте ничего у них ...
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sylvie B.
Rating: 3 out of 5
following a purchase from 19/11/2022
Disappointed because the size of the frame is only half of what was ordered, it should be A4
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Response from Pictyourlamp.com
Hello,
we are sorry to hear that you were disappointed by the size of the frame in your order. Please contact us at [email protected] so that we can resolve the problem as soon as possible.
Have a nice day,
Lisa from lampephoto.fr
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Jennifer S.
Rating: 4 out of 5
following a purchase from 20/11/2022
Order received quickly! Item conforms.
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Patrick F.
Rating: 4 out of 5
following a purchase from 19/11/2022
I received my package quite quickly. Both my orders were well protected. I highly recommend
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Chanel H.
Rating: 1 out of 5
following a purchase from 20/11/2022
I Still don't have my painting!
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Catherine C.
Rating: 3 out of 5
following a purchase from 17/11/2022
Delivery sent to a relay while paid to deliver to a home more received message dpd as delivered after received message time posted as delivered 2 hours later another message telling me delivered to a relay no address!.while should be delivered to a home! In addition claws Not very happy
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Response from Pictyourlamp.com
Hello,
We are sorry for the inconvenience but delivery is not our responsibility.
have a nice day,
Lisa from lampephoto.fr
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Melina G.
Rating: 4 out of 5
following a purchase from 17/11/2022
Delivered quickly and in very good condition as described.
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Tea N.
Rating: 3 out of 5
following a purchase from 15/11/2022
Order not complete. Contacted twice and received no feedback.
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Valérie L.
Rating: 4 out of 5
following a purchase from 16/11/2022
Very nice lamp, fast delivery, but a little hard to insert the plexi on the base, but otherwise perfect
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Mireille L.
Rating: 4 out of 5
following a purchase from 16/11/2022
I recommend, same after sales service
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Sylvie R.
Rating: 3 out of 5
following a purchase from 15/11/2022
The base works well but the lanbe is rough and there are some small hiccups in the manufacturing process.
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Response from Pictyourlamp.com
Hello, we hope that your new lamp has arrived at its destination in good condition. We hope that we have reassured you about our products and that you will like them. We would be very grateful if you could review your opinion of us.
Sincerely
Ophélie from Lampephoto.fr
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Benoit T.
Rating: 3 out of 5
following a purchase from 13/11/2022
order a wooden base bluetooth received black base bluetooth otherwise nice
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Response from Pictyourlamp.com
Hello, we hope your cradle arrived safely, we thank you for your order and would be very grateful for an update on your review.
Sincerely
Ophélie from Lampephoto.fr
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Lili T.
Rating: 1 out of 5
following a purchase from 11/11/2022
Received the plate in good condition. But the support is not working. And to this day, no answer to my email...
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Karin C.
Rating: 4 out of 5
following a purchase from 14/11/2022
Leuke lamp, alleen jammer dat ik express kosten (24uurs levering) heb moeten betalen voor iets dat te laat geleverd werd. Daarom een ster minder. Ik kreeg het pakketje 10 minuten voordat ik wegging naar de ontvanger.
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Anita G.
Rating: 4 out of 5
following a purchase from 12/11/2022
Order received quickly RAS
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PHILIPPE N.
Rating: 4 out of 5
following a purchase from 12/11/2022
CORRECT
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