The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.
Hello, we are sorry to learn of this delay, unfortunately beyond our control. Indeed the carriers can encounter problems during the delivery of your packages. We have nevertheless been able to reship your lamp free of charge as a commercial gesture.
We hope that your new lamp will satisfy you and we would be grateful for a comment on your opinion.
We remain at your disposal at [email protected] .
Sincerely,
Ophélie from Lampephoto.fr
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Enrico C.
Rating: 4 out of 5
following a purchase from 11/11/2022
I received my order and it was exactly what I wanted, very happy with my choice
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LAURENT S.
Rating: 4 out of 5
following a purchase from 10/11/2022
Photo 4 could have been zoomed in a bit more and the little word put on 2 lines to be a bit more readable. That's why I removed one star. For the rest (price, service, speed, delivery), it was perfect. I think the photo will be appreciated (it's for a gift). Bravo for what you do. Good continuation. Best wishes.
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Shalie B.
Rating: 1 out of 5
following a purchase from 26/09/2022
Krijg geen reactie!!! Eerder besteld, en toen verliep alles goed. Kort geleden weer besteld. Kreeg geen order nummer maar wel betaald. Ik heb pictyourlamp meerdere malen gemaild, maar helaas geen reactie. Dit had ik niet van ze verwacht.
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Anne Marie V.
Rating: 4 out of 5
following a purchase from 06/11/2022
Satisfied with the achievement
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Seraina B.
Rating: 1 out of 5
following a purchase from 07/11/2022
Zum kotzen
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Sandrine R.
Rating: 3 out of 5
following a purchase from 08/11/2022
It is more a night light than a lamp, rather a gadget, for the price, not terrible
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André F.
Rating: 4 out of 5
following a purchase from 05/11/2022
Careful work but disappointed at the commercial level. Indeed, I made 4 orders in 14 days and they offered me a personalized key ring... Nice I would say! Unfortunately to benefit from the gift I have to place a 5th order, I admit that in these conditions 4 stars is nice ...
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Dac V.
Rating: 1 out of 5
following a purchase from 07/11/2022
Plaatje beschadigd. Nog steeds heen en weer aan het mailen. Nu voor de 2de keer weer foto's sturen. Dus hopelijk word het nog opgelost
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NELLY N.
Rating: 4 out of 5
following a purchase from 30/10/2022
Original and well packaged lamp I recommend Nice gift idea
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Mike K.
Rating: 4 out of 5
following a purchase from 04/11/2022
Beautiful part, I like. Will before the holidays sure to strike again ;-)
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Christine D.
Rating: 4 out of 5
following a purchase from 31/10/2022
VERY GOOD
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Charles L.
Rating: 1 out of 5
following a purchase from 03/11/2022
Very disappointed much too expensive by the product a real gadget
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Nadia L.
Rating: 3 out of 5
following a purchase from 29/10/2022
Disappointed with the size, I thought it was going to be bigger otherwise the rendering is nice
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Response from Pictyourlamp.com
Hello, we are glad to hear that you like the rendering of your photo lamp. We are sorry for your inconvenience, we try to make our sites as understandable as possible for you. If you have any questions, we can be reached at [email protected].
Sincerely
Ophélie from Lampephoto.fr
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Solenn L.
Rating: 1 out of 5
following a purchase from 30/10/2022
I ordered 2 items and received nothing I hope to receive next week
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Response from Pictyourlamp.com
Hello, following our email exchanges, we hope to have been able to reassure you and are sorry for the inconvenience caused by the abnormally long delay of your delivery. If you have any further questions please contact us at [email protected] . It would be a pleasure to see your opinion updated.
Sincerely,
Ophélie from Lampephoto.fr
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jimmy D.
Rating: 1 out of 5
following a purchase from 02/11/2022
It was not what i thought it was
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VERONIQUE O.
Rating: 4 out of 5
following a purchase from 30/10/2022
Fast delivery A little disappointed by my purchase
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sophie P.
Rating: 3 out of 5
following a purchase from 29/10/2022
Very nice once in operation but a little disappointed despite advertising a 15×20 plate but finally it is 15×17 a little too bad I am undecided on a next purchase!
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Response from Pictyourlamp.com
Hello Sophie, thank you for your review of our Lampephoto.fr website. We're delighted that you enjoyed using our lamp, despite the slightly smaller size than you expected.
Have a nice day,
Lisa from lampephoto.fr
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Sabrina C.
Rating: 4 out of 5
following a purchase from 29/10/2022
Fast shipping Perfect packaging Only hitch a little expensive for what it is without counting the fdp that increases the note
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Karen S.
Rating: 4 out of 5
following a purchase from 30/10/2022
Very nice. I have not been able to see the lamp in operation yet as it is a gift. Nice gift box. I am satisfied
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Derrien D.
Rating: 4 out of 5
following a purchase from 27/10/2022
Very fast delivery .very nice product but one of the 2 products is very scratched on one side . Hopefully it is only the protective film. Because it is a gift not yet fully unwrapped because not yet offered.
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CHRISTINE B.
Rating: 4 out of 5
following a purchase from 21/10/2022
The original lamp was appreciated by my son. Good rendering.
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Thomas M.
Rating: 4 out of 5
following a purchase from 26/10/2022
Fast delivery, item met my expectations, good communication
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Noelle H.
Rating: 3 out of 5
following a purchase from 26/10/2022
Corresponds to the order
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Justin F.
Rating: 4 out of 5
following a purchase from 23/10/2022
Fast delivery top quality I would have liked to have a view before but otherwise really cool I can only recommend
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Sabrina G.
Rating: 4 out of 5
following a purchase from 23/10/2022
Super beautiful and like the picture thank you
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Nadine T.
Rating: 4 out of 5
following a purchase from 17/10/2022
Good value for money Excellent delivery time
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Kirsten K.
Rating: 1 out of 5
following a purchase from 13/10/2022
I am very disappointed!!! The expensive 24 hour delivery service arrived only 3 days late, my name was misspelled, the motif was reversed, my complaints went unanswered.
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Katrin G.
Rating: 3 out of 5
following a purchase from 12/10/2022
Very fast delivery
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Nathalie L.
Rating: 1 out of 5
following a purchase from 11/10/2022
Very disappointed the plexiglass plate was not the right size, I had to have it cut to the right size. It's a pity especially since it was for a gift so the me of the accounting details!
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Response from Pictyourlamp.com
Hello, we're sorry for the inconvenience.
After checking, I don't see any e-mail from you. If your lamp has a defect, we will reproduce it without delay.
Please contact us again at [email protected].
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr
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Bruno C.
Rating: 4 out of 5
following a purchase from 10/10/2022
Hello, I thought that the images would come out more. A little disappointed on this side. Otherwise, it's a good performance.
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Cindy G.
Rating: 1 out of 5
following a purchase from 13/10/2022
No response to my mails. Wanted to send something back but no one responds. Never again will I buy something from you
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Semra Y.
Rating: 1 out of 5
following a purchase from 06/10/2022
very scratched and cheap quality have expected more for 50€
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Melissa B.
Rating: 1 out of 5
following a purchase from 07/10/2022
Package received broken, very disappointed
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Response from Pictyourlamp.com
Hello, we are sorry to hear that, this inconvenience is unfortunately independent of us and it usually occurs during delivery by carrier. However, do not hesitate to contact us at [email protected] and we will be able to send you back your order as well as a commercial gesture to apologize for the inconvenience caused.
Sincerely,
Ophélie from Lampephoto.fr
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Véronique C.
Rating: 4 out of 5
following a purchase from 02/10/2022
Order arrived well but not with the right base The person who received the complaint was very responsive (thank you) Satisfied, I recommend
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Alain V.
Rating: 4 out of 5
following a purchase from 01/10/2022
The lamp is in the whole is correct the fast sending the downside the format slightly small for the price otherwise I advise lamp very original
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Marine D.
Rating: 4 out of 5
following a purchase from 01/10/2022
Very good
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José louis H.
Rating: 4 out of 5
following a purchase from 01/10/2022
Very good and fast site
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David C.
Rating: 4 out of 5
following a purchase from 29/09/2022
I am satisfied with my purchase.
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Beatrice S.
Rating: 3 out of 5
following a purchase from 27/09/2022
the photo is great,but the base was defective and no one responded to my request,too bad about the gift for mom
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