Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 812 published reviews
5 8 071 82% 4 843 9% 3 305 3% 2 232 2% 1 361 4%

Summary of reviews

Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.

Reviews 1, 3 and 4 stars

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M
Mireille L.
Rating: 4 out of 5
following a purchase from 16/11/2022
I recommend, same after sales service
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Sylvie R.
Rating: 3 out of 5
following a purchase from 15/11/2022
The base works well but the lanbe is rough and there are some small hiccups in the manufacturing process.
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Response from Pictyourlamp.com
Hello, we hope that your new lamp has arrived at its destination in good condition. We hope that we have reassured you about our products and that you will like them. We would be very grateful if you could review your opinion of us.
Sincerely
Ophélie from Lampephoto.fr
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Benoit T.
Rating: 3 out of 5
following a purchase from 13/11/2022
order a wooden base bluetooth received black base bluetooth otherwise nice
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Response from Pictyourlamp.com
Hello, we hope your cradle arrived safely, we thank you for your order and would be very grateful for an update on your review.
Sincerely
Ophélie from Lampephoto.fr
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Lili T.
Rating: 1 out of 5
following a purchase from 11/11/2022
Received the plate in good condition. But the support is not working. And to this day, no answer to my email...
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Karin C.
Rating: 4 out of 5
following a purchase from 14/11/2022
Leuke lamp, alleen jammer dat ik express kosten (24uurs levering) heb moeten betalen voor iets dat te laat geleverd werd. Daarom een ster minder. Ik kreeg het pakketje 10 minuten voordat ik wegging naar de ontvanger.
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Anita G.
Rating: 4 out of 5
following a purchase from 12/11/2022
Order received quickly RAS
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Philippe N.
Rating: 4 out of 5
following a purchase from 12/11/2022
CORRECT
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Lydia B.
Rating: 1 out of 5
following a purchase from 06/11/2022
Order late it was marked 24 hours, package broken
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Response from Pictyourlamp.com
Hello, we are sorry to learn of this delay, unfortunately beyond our control. Indeed the carriers can encounter problems during the delivery of your packages. We have nevertheless been able to reship your lamp free of charge as a commercial gesture.
We hope that your new lamp will satisfy you and we would be grateful for a comment on your opinion.
We remain at your disposal at [email protected] .
Sincerely,
Ophélie from Lampephoto.fr
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Enrico C.
Rating: 4 out of 5
following a purchase from 11/11/2022
I received my order and it was exactly what I wanted, very happy with my choice
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Laurent S.
Rating: 4 out of 5
following a purchase from 10/11/2022
Photo 4 could have been zoomed in a bit more and the little word put on 2 lines to be a bit more readable. That's why I removed one star. For the rest (price, service, speed, delivery), it was perfect. I think the photo will be appreciated (it's for a gift). Bravo for what you do. Good continuation. Best wishes.
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Shalie B.
Rating: 1 out of 5
following a purchase from 26/09/2022
Krijg geen reactie!!! Eerder besteld, en toen verliep alles goed. Kort geleden weer besteld. Kreeg geen order nummer maar wel betaald. Ik heb pictyourlamp meerdere malen gemaild, maar helaas geen reactie. Dit had ik niet van ze verwacht.
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Anne Marie V.
Rating: 4 out of 5
following a purchase from 06/11/2022
Satisfied with the achievement
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Seraina B.
Rating: 1 out of 5
following a purchase from 07/11/2022
Zum kotzen
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Sandrine R.
Rating: 3 out of 5
following a purchase from 08/11/2022
It is more a night light than a lamp, rather a gadget, for the price, not terrible
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André F.
Rating: 4 out of 5
following a purchase from 05/11/2022
Careful work but disappointed at the commercial level. Indeed, I made 4 orders in 14 days and they offered me a personalized key ring... Nice I would say! Unfortunately to benefit from the gift I have to place a 5th order, I admit that in these conditions 4 stars is nice ...
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Dac V.
Rating: 1 out of 5
following a purchase from 07/11/2022
Plaatje beschadigd. Nog steeds heen en weer aan het mailen. Nu voor de 2de keer weer foto's sturen. Dus hopelijk word het nog opgelost
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Nelly N.
Rating: 4 out of 5
following a purchase from 30/10/2022
Original and well packaged lamp I recommend Nice gift idea
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Mike K.
Rating: 4 out of 5
following a purchase from 04/11/2022
Beautiful part, I like. Will before the holidays sure to strike again ;-)
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Christine D.
Rating: 4 out of 5
following a purchase from 31/10/2022
VERY GOOD
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Charles L.
Rating: 1 out of 5
following a purchase from 03/11/2022
Very disappointed much too expensive by the product a real gadget
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Nadia L.
Rating: 3 out of 5
following a purchase from 29/10/2022
Disappointed with the size, I thought it was going to be bigger otherwise the rendering is nice
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Response from Pictyourlamp.com
Hello, we are glad to hear that you like the rendering of your photo lamp. We are sorry for your inconvenience, we try to make our sites as understandable as possible for you. If you have any questions, we can be reached at [email protected].
Sincerely
Ophélie from Lampephoto.fr
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Solenn L.
Rating: 1 out of 5
following a purchase from 30/10/2022
I ordered 2 items and received nothing I hope to receive next week
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Response from Pictyourlamp.com
Hello, following our email exchanges, we hope to have been able to reassure you and are sorry for the inconvenience caused by the abnormally long delay of your delivery. If you have any further questions please contact us at [email protected] . It would be a pleasure to see your opinion updated.
Sincerely,
Ophélie from Lampephoto.fr
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Jimmy D.
Rating: 1 out of 5
following a purchase from 02/11/2022
It was not what i thought it was
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Veronique O.
Rating: 4 out of 5
following a purchase from 30/10/2022
Fast delivery A little disappointed by my purchase
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Sophie P.
Rating: 3 out of 5
following a purchase from 29/10/2022
Very nice once in operation but a little disappointed despite advertising a 15×20 plate but finally it is 15×17 a little too bad I am undecided on a next purchase!
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Response from Pictyourlamp.com
Hello Sophie, thank you for your review of our Lampephoto.fr website. We're delighted that you enjoyed using our lamp, despite the slightly smaller size than you expected.
Have a nice day,
Lisa from lampephoto.fr
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Sabrina C.
Rating: 4 out of 5
following a purchase from 29/10/2022
Fast shipping Perfect packaging Only hitch a little expensive for what it is without counting the fdp that increases the note
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Karen S.
Rating: 4 out of 5
following a purchase from 30/10/2022
Very nice. I have not been able to see the lamp in operation yet as it is a gift. Nice gift box. I am satisfied
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Derrien D.
Rating: 4 out of 5
following a purchase from 27/10/2022
Very fast delivery .very nice product but one of the 2 products is very scratched on one side . Hopefully it is only the protective film. Because it is a gift not yet fully unwrapped because not yet offered.
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Christine B.
Rating: 4 out of 5
following a purchase from 21/10/2022
The original lamp was appreciated by my son. Good rendering.
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Thomas M.
Rating: 4 out of 5
following a purchase from 26/10/2022
Fast delivery, item met my expectations, good communication
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Noelle H.
Rating: 3 out of 5
following a purchase from 26/10/2022
Corresponds to the order
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Justin F.
Rating: 4 out of 5
following a purchase from 23/10/2022
Fast delivery top quality I would have liked to have a view before but otherwise really cool I can only recommend
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Sabrina G.
Rating: 4 out of 5
following a purchase from 23/10/2022
Super beautiful and like the picture thank you
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Nadine T.
Rating: 4 out of 5
following a purchase from 17/10/2022
Good value for money Excellent delivery time
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Kirsten K.
Rating: 1 out of 5
following a purchase from 13/10/2022
I am very disappointed!!! The expensive 24 hour delivery service arrived only 3 days late, my name was misspelled, the motif was reversed, my complaints went unanswered.
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Katrin G.
Rating: 3 out of 5
following a purchase from 12/10/2022
Very fast delivery
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Nathalie L.
Rating: 1 out of 5
following a purchase from 11/10/2022
Very disappointed the plexiglass plate was not the right size, I had to have it cut to the right size. It's a pity especially since it was for a gift so the me of the accounting details!
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Response from Pictyourlamp.com
Hello, we're sorry for the inconvenience.
After checking, I don't see any e-mail from you. If your lamp has a defect, we will reproduce it without delay.
Please contact us again at [email protected].
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr
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Bruno C.
Rating: 4 out of 5
following a purchase from 10/10/2022
Hello, I thought that the images would come out more. A little disappointed on this side. Otherwise, it's a good performance.
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Cindy G.
Rating: 1 out of 5
following a purchase from 13/10/2022
No response to my mails. Wanted to send something back but no one responds. Never again will I buy something from you
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Semra Y.
Rating: 1 out of 5
following a purchase from 06/10/2022
very scratched and cheap quality have expected more for 50€
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