Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.
Hello, we are sorry to hear that, this inconvenience is unfortunately independent of us and it usually occurs during delivery by carrier. However, do not hesitate to contact us at [email protected] and we will be able to send you back your order as well as a commercial gesture to apologize for the inconvenience caused.
Sincerely,
Ophélie from Lampephoto.fr
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Véronique C.
Rating: 4 out of 5
following a purchase from 02/10/2022
Order arrived well but not with the right base The person who received the complaint was very responsive (thank you) Satisfied, I recommend
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Alain V.
Rating: 4 out of 5
following a purchase from 01/10/2022
The lamp is in the whole is correct the fast sending the downside the format slightly small for the price otherwise I advise lamp very original
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Marine D.
Rating: 4 out of 5
following a purchase from 01/10/2022
Very good
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José Louis H.
Rating: 4 out of 5
following a purchase from 01/10/2022
Very good and fast site
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David C.
Rating: 4 out of 5
following a purchase from 29/09/2022
I am satisfied with my purchase.
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Beatrice S.
Rating: 3 out of 5
following a purchase from 27/09/2022
the photo is great,but the base was defective and no one responded to my request,too bad about the gift for mom
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Anne M.
Rating: 3 out of 5
following a purchase from 29/09/2022
Good quality, neat shipping but there is no inscription that I had put
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Response from Pictyourlamp.com
Hello, we hope we were able to rectify our error on your order and we apologize again for this inconvenience. We would be delighted to hear that you were satisfied with our commercial gesture.
Sincerely
Ophélie from Lampephoto.fr
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Isabelle B.
Rating: 4 out of 5
following a purchase from 27/09/2022
Not bad at all! Very fast delivery! Nice little gadget with the pictures that look good. A little expensive.
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Gabriele B.
Rating: 1 out of 5
following a purchase from 25/09/2022
Not satisfied have already sent 2 maul because of a complaint because at the base the charging socket is broken and asked for replacement unfortunately no response received not customer friendly
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Léa H.
Rating: 3 out of 5
following a purchase from 21/09/2022
Magnificent lamp, the only drawback is that it does not work with batteries, it must necessarily be connected
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Response from Pictyourlamp.com
Hello, we hope we have been able to help you solve your problem, if any new complication should appear, you can contact us again at [email protected]. We would be very grateful for an update of your opinion.
Sincerely
Ophélie from Lampephoto.fr
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Adeline Ou Sebastien G.
Rating: 4 out of 5
following a purchase from 22/09/2022
Great, just a small detail that bothers me. On the website there is a photo of a couple with trees in the background, and on your reproduction there are no trees. We thought that you were going to make only the people when we ordered, but now we have a TV behind etc. .... I did see that there was a box where to note the particulars but your example had not put us in the ear in this sense.
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Véronique M.
Rating: 3 out of 5
following a purchase from 18/09/2022
Very nice lamp... I recommend...
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Response from Pictyourlamp.com
Hello, we are happy to hear that you like your photo lamp, a review of your opinion would be a great support.
Sincerely
Ophélie from Lampephoto.fr
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Tina P.
Rating: 4 out of 5
following a purchase from 16/09/2022
It turned out great. The surprise is successful . Fast delivery. Again and again with pleasure .
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Michael A.
Rating: 1 out of 5
following a purchase from 16/09/2022
The result is an absolute disaster and a cheek, has nothing identical with the photos of your website. You advertise with premium quality and top design, but these are by no means recognizable. Which qualified designer was at work here is a mystery to me. The only thing that is qualitatively somewhat higher in delivery, which is the base whereby one must not forget the price. I urge you to call out a reasonable work!
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Catherine A.
Rating: 4 out of 5
following a purchase from 18/09/2022
The lamp delighted my grandson. The delivery was fast, I really appreciated the different messages for the progress and the routing of my order. The only small concern was the delivery place different from the one chosen...without much consequence though. If I find the model I'm looking for for a new lamp, I will renew an order.
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Brigitte H.
Rating: 4 out of 5
following a purchase from 08/09/2022
Really great Thank you
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Romy V.
Rating: 1 out of 5
following a purchase from 09/09/2022
Glas was helemaal overzien van krassen. Dit was een cadeau en vind het zeer teleurstellend hoe ik dit heb moeten afleveren. Vandaar 1 ster.
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Virginie H.
Rating: 4 out of 5
following a purchase from 06/09/2022
Very good articles Perfect execution Interesting price Fast delivery
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Clémentine S.
Rating: 4 out of 5
following a purchase from 05/09/2022
Quick and easy thanks 👍🏼
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Dominique P.
Rating: 3 out of 5
following a purchase from 04/09/2022
Mooie lamp maar helaas zit het glas niet stevig op de standaard waardoor het glas veel wiebelt
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Jean Pierre F.
Rating: 3 out of 5
following a purchase from 29/08/2022
I am not happy, I received the picture but it does not fit in the base I sent you a message asking if there were several models of base but I have no news???
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Response from Pictyourlamp.com
Hello, we have sent you the base corresponding to your order, but we haven't heard from you since. We hope it will arrive without a hitch. We apologize again for this fortuitous error and hope you enjoy your lamp.
Sincerely
Ophélie from Lampephoto.fr
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Kevin T.
Rating: 4 out of 5
following a purchase from 29/08/2022
Unfortunately, I got the wrong one first. Have contacted the same and received a quick response and my correct article.
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Alice B.
Rating: 3 out of 5
following a purchase from 31/08/2022
Great gift, shipping very fast but too expensive for the price, the plexiglass was not cut fine and it looks a little dusty in the slices. Cheap material but the person super awesome
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David C.
Rating: 4 out of 5
following a purchase from 29/08/2022
Product received within the expected time, well packaged and protected. Conforms to our expectations even if I was expecting glass (for the price) But I am very satisfied with my purchase! Do not hesitate to contact me
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Déborah C.
Rating: 3 out of 5
following a purchase from 30/08/2022
Very good product, good quality and very fast reception!
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Response from Pictyourlamp.com
Hello, delighted to hear that you were satisfied with our services. An update on your review would give us great pleasure and support.
Sincerely
Ophélie from Lampephoto.fr
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Anka S.
Rating: 1 out of 5
following a purchase from 27/08/2022
Package has not arrived
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Eric D.
Rating: 4 out of 5
following a purchase from 25/08/2022
very good product, it's a pity that the delivery was more than long; expected in 48 hours, received 7 days later!
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Dawn B.
Rating: 1 out of 5
following a purchase from 06/08/2022
Terrible service, have got the last 2 orders wrong and will not answer my emails to rectify the problem..very poor.
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Vivian S.
Rating: 4 out of 5
following a purchase from 16/08/2022
Order processed quickly. Item arrived on time and is in order. Beautiful work. Must be reprimanded the supplier. The package arrived in a very desolate condition. Goods fortunately but well packed. Nothing broken.
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Emma M.
Rating: 3 out of 5
following a purchase from 17/08/2022
Not very happy because one of the two is broken
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Response from Pictyourlamp.com
Hello, thank you for contacting us by e-mail, we hope that your return has arrived safely and that our commercial gesture will satisfy you. Once again, we apologize for any inconvenience you may have caused us.
Sincerely
Ophélie from Lampephoto.fr
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Tanja K.
Rating: 1 out of 5
following a purchase from 09/08/2022
Until now, the delivery has not arrived. Supposedly dpd has delivered, but never arrived with me. The seller has unfortunately not responded to my request so far. I have requested money back, but nothing more frhört...🤷♀️ Currently I am dissatisfied. Hope I get feedback and my money soon.
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Thi-Thu M.
Rating: 4 out of 5
following a purchase from 05/08/2022
It's nice and original
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Mandy P.
Rating: 4 out of 5
following a purchase from 19/07/2022
Beautiful lamp, only a little rough pixelated
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Christine B.
Rating: 4 out of 5
following a purchase from 17/07/2022
Very happy with my purchase, original lamp arrived quickly despite a problem with the carrier Chronopost who changed the place and date of delivery and I had to manage to recover it in a relay much further from my home than the one chosen. It's a pity that your site uses this carrier who decides for the customers without their opinion.
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Shiromani B.
Rating: 1 out of 5
following a purchase from 14/07/2022
Please reply on my email!!
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Ophelie L.
Rating: 4 out of 5
following a purchase from 17/07/2022
Very nice and well detailed lamp!!!
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Daria C.
Rating: 4 out of 5
following a purchase from 16/07/2022
the order arrived well but I paid 7€ for it to arrive in 48-72 h and it arrived within a week.
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Malika M.
Rating: 4 out of 5
following a purchase from 09/07/2022
the whole is beautiful, the base is impeccable, the transfer of the photo is very good except that the finish of the frame leaves something to be desired because poorly finished, asperities even cutting it's a shame!
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Franziska L.
Rating: 3 out of 5
following a purchase from 08/07/2022
The website lacks information on delivery costs, but in itself is reasonably clear and the tips are good. It would be cool if you could get a rough preview of how the personalized lamp will look.
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