The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.
Extremely fast delivery and item conforms to the description, contractual with the pictures. Works very well at the reception I recommend. Only downside: no instructions for the bluetooth speaker base.
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OLIVIER R.
Rating: 4 out of 5
following a purchase from 15/05/2022
Super pretty but malgret the film of protection there are still traces which do not leave
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Flavienne E.
Rating: 4 out of 5
following a purchase from 07/05/2022
The result of the final product is what I expected. Only downside: the connection of the lamp which can only be done through a USB port; a plug 🔌 from a power outlet would have been welcome 🤗. Beautiful product.
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Chayma H.
Rating: 4 out of 5
following a purchase from 11/05/2022
very fast delivery, good product, too bad the light is not powerful enough.
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Mickael M.
Rating: 4 out of 5
following a purchase from 11/05/2022
Received the lamp in 48 hours for Mother's Day for my children product very nice and really well done well packaged I recommend (ps just small downside where the note it would miss a plug with the usb cable)
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Tina S.
Rating: 1 out of 5
following a purchase from 08/05/2022
I was really excited when I found this website but I was really disappointed to be honest! First of all I ordered a 24h shipment that didn't work at all cause I got the package with a delay of a week!!!! Second the lamp came broken like I mean the stander and I wrote mails and tried to contact the firm but it didn't work! I would have really appreciated it if I would get at least some kind of compensation
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Stefano M.
Rating: 3 out of 5
following a purchase from 04/05/2022
Seriousness and professionalism, everything perfect thank you
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Sebastiaan N.
Rating: 4 out of 5
following a purchase from 05/05/2022
Besides the fact it took a week to deliver even when i paid for 24 hr shipment the product is amazing. A unique work of art
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Marjorie L.
Rating: 4 out of 5
following a purchase from 04/05/2022
Very very fast delivery as written and the product just beautiful
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CHRISTINE M.
Rating: 4 out of 5
following a purchase from 05/05/2022
Very nice lamp, I hope our friends will like it.
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André B.
Rating: 1 out of 5
following a purchase from 03/05/2022
Poor customer service, poor delivery, overpriced delivery which then arrives after 4 days anyway.
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Véronique G.
Rating: 4 out of 5
following a purchase from 30/04/2022
It's been two times that I order everything went very well on my two orders, very serious I recommend
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Grégory D.
Rating: 4 out of 5
following a purchase from 30/04/2022
Top
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Ilir M.
Rating: 3 out of 5
following a purchase from 30/04/2022
Small defect on the photo.
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Response from Pictyourlamp.com
Hello,
as agreed by e-mail, we have replaced your lamp, a little feedback would be nice!
Thanks in advance,
Best regards,
Lisa from Lampephoto.fr
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Gaetan M.
Rating: 4 out of 5
following a purchase from 24/04/2022
Very nice lamp and package arrived on time as expected! I recommend....
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Jim D.
Rating: 4 out of 5
following a purchase from 26/04/2022
Mooie lamp
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Giuseppe M.
Rating: 4 out of 5
following a purchase from 28/04/2022
Good product meets expectations
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Juan Carlos D.
Rating: 1 out of 5
following a purchase from 28/04/2022
Too expensive, for what it is, anywhere in Spain you can find it for half the price.
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Gene T.
Rating: 1 out of 5
following a purchase from 27/04/2022
I paid for a 24h delivery service, and it arrived 2 days later, I claimed for a refund for the difference of arriving in 24h to 72h and no case, they shielded that it was the problem of the transport company, when surely they will ask for compensation.
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Response from Pictyourlamp.com
Bonjour, nous sommes désolé que vous ne soyez pas satisfait du délai de livraison, Cependant, le délai du transporteur est une chose, mais nous avons aussi le délai de fabrication de 24h qui est à prendre en compte. De ce fait, vous avez passé votre commande le 27/04, il est normal que vous ayez reçu votre colis en Espagne le 29/04. Nous sommes désolé si cela n'était pas claire pour vous.
Cordialement,
Thomas de Pictyourlamp.com
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Monique V.
Rating: 4 out of 5
following a purchase from 25/04/2022
It is a very original gift for our children which is in accordance with our expectations
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Rita B.
Rating: 4 out of 5
following a purchase from 27/04/2022
Quite happy except that the text is missing
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Hector C.
Rating: 3 out of 5
following a purchase from 27/04/2022
I am late
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Kavnene J.
Rating: 1 out of 5
following a purchase from 26/04/2022
My lamp had a small broken end. I sent an email but never got a response.
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Response from Pictyourlamp.com
Hello,
I'm sorry for the inconvenience. I can't find any trace of your email. We have just written to you by email about this. We will replace your lamp of course.
In the expectation of your return, I wish you a good day.
Sincerely,
Thomas from Lampephoto.fr
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Alejandro S.
Rating: 1 out of 5
following a purchase from 26/04/2022
They promised I would arrive on Mother's Day and I didn't. ...... It arrived late.... And I ordered it 4 days in advance....
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Response from Pictyourlamp.com
Bonjour,
nous sommes vraiment désolé pour le désagrément. Comme indiqué lors de nos échanges, nous avons respécté nos engagements en expédiant votre commande le lendemain de votre commande. Cependant vous avez choisi la méthode de livraison 48/72H pour l'Espagne. Du fait que les transporteur ne livre pas le samedi, vous ne pouviez pas recevoir votre colis à temps. Il aurai fallu choisir la méthode DHL Express 24H. En espérant que vous ne nous en tiendrai pas rigueur, je vous souhaite un bonne journée.
Cordialement,
Thomas de Pictyourlamp.com
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Marcel M.
Rating: 1 out of 5
following a purchase from 26/04/2022
It is broken.
Response from Pictyourlamp.com
Bonjour, je suis désolé mais je ne vois aucun échange avec le service client à ce sujet. Si vous avez reçu votre commande cassée, nous en sommes désolé. Il vous suffit simplement de nous l'indiquer et nous vous la renverrons. je vous invite à nous contacter à [email protected]
Cordialement,
Thomas de Pictyourlamp.com
D
Dette R.
Rating: 4 out of 5
following a purchase from 25/04/2022
Satisfied
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Juri M.
Rating: 4 out of 5
following a purchase from 16/04/2022
Beautiful lamp sin that the base after a day flickers the clock and touches to give him a bang above
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Eduardo P.
Rating: 4 out of 5
following a purchase from 25/04/2022
Well, it is nice, but there are some functions of the controller that do not respond, such as the off button.
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Joan S.
Rating: 4 out of 5
following a purchase from 25/04/2022
The lamp beautiful very fast delivery, I do not put the 5 * because the batteries do not go but connected with perfect plug
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calvin M.
Rating: 4 out of 5
following a purchase from 09/04/2022
as advertised
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Bernard A.
Rating: 4 out of 5
following a purchase from 05/04/2022
beautiful french product as described i recommend
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Fabienne T.
Rating: 4 out of 5
following a purchase from 14/04/2022
Happy with my purchase. Respect of the deadlines. Perfect
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Hong Nga V.
Rating: 3 out of 5
following a purchase from 14/04/2022
The models lack a lot of information about the product. Despite the email exchanges with the store, I chose the model with landscape format and the store confirmed by email the landscape format. But the final product is in portrait format. The change was made without consulting me because the graphic designer considered that the rendering would be better. It is a personalized product but the designer's point of view is more important than the customer's wish.
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Response from Pictyourlamp.com
Hello,
We are very sorry that you are not entirely satisfied with your order. Our graphic designers do their best to process orders. After checking, I don't see any e-mail from you. I invite you to come back to us at [email protected] with a simple photo to confirm the problem.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
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christelle N.
Rating: 3 out of 5
following a purchase from 12/04/2022
Very happy with the result but I had sent a message to have a preview and no answer
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Response from Pictyourlamp.com
Hello, despite having checked, we could not find an email from you. In case you would like to contact us again, we are at your disposal at the following address: [email protected]. We thank you and are glad to hear that you liked your lamp.
Sincerely
Ophélie from Lampephoto.fr
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cédric S.
Rating: 4 out of 5
following a purchase from 04/04/2022
Super, product conforms, deadline respected, top. I put only 4/5 because the product is sent without packaging. It was a gift and I had to offer the lamp in the shipping box. Medium....
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Céline M.
Rating: 4 out of 5
following a purchase from 29/03/2022
Order received very quickly. Ordered on a Tuesday and received on Wednesday. I haven't tried the lamp yet because it's a gift.
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Michelle D.
Rating: 4 out of 5
following a purchase from 21/03/2022
Lamp bought for gift. Nice and original. Not yet offered. Very fast shipping. Satisfied with my purchase.
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Kokou N.
Rating: 4 out of 5
following a purchase from 16/03/2022
Well
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Anja K.
Rating: 4 out of 5
following a purchase from 11/03/2022
For the price, I had hoped for better quality. Too bad.
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jérémy P.
Rating: 4 out of 5
following a purchase from 13/03/2022
Simple, fast and effective for my part 👍
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