Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 812 published reviews

Summary of reviews

Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.

Reviews 1, 3 and 4 stars

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Elodie M.
Rating: 3 out of 5
following a purchase from 01/02/2022
Disappointed that the order of the frames is not indicated so the pictures are not as I wanted and given the price impossible to reorder. Otherwise the result is nice anyway
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Response from Pictyourlamp.com
Hello, we're glad you like the result of our product. We do our best to make it as clear as possible on our site. For any plate personalization, on the page for importing your photos, a visual reference is there to help you visualize the placement and order of your photos. If you have any further questions, please don't hesitate to contact us at [email protected], and we'll be delighted to discuss them with you.
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr
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Rachel G.
Rating: 4 out of 5
following a purchase from 01/02/2022
Beautiful article very nice finish
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Ronald K.
Rating: 3 out of 5
following a purchase from 29/01/2022
Everything worked well! Only an order confirmation has been missing! Otherwise everything ok!
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Sylvie V.
Rating: 4 out of 5
following a purchase from 27/01/2022
I am satisfied with the photo lamp that I ordered, it was very well packaged for a later mailing, the staff is welcoming, only hitch: very difficult to find the access to the company which is more located at the place called "LES MOULINS BLANCS" than in MOZAC ...!
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Nadege H.
Rating: 4 out of 5
following a purchase from 27/01/2022
Perfect
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Rene M.
Rating: 4 out of 5
following a purchase from 25/01/2022
Fast and neat delivery
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Hakima B.
Rating: 4 out of 5
following a purchase from 24/01/2022
I do like the idea, so creative. I brought one for my friend's birthday and it came on time. Tks for the good service.
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Maryse S.
Rating: 1 out of 5
following a purchase from 23/01/2022
The finish of the frame is not very clean. It looks like it was cut in a hurry.
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Jan S.
Rating: 4 out of 5
following a purchase from 24/01/2022
Fast delivery Beautifully turned out looks real like the original picture gladly again
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Le Quellec S.
Rating: 4 out of 5
following a purchase from 22/01/2022
Hello, everything is perfect except for the little gift promised on a note, (an oversight surely)
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Jean François S.
Rating: 4 out of 5
following a purchase from 20/01/2022
Very nice picture identical to the photo I recommend
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Patrick M.
Rating: 4 out of 5
following a purchase from 13/01/2022
We love our picture lamp. GREAT design and bright Colors wil h remote
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Vanessa B.
Rating: 4 out of 5
following a purchase from 14/01/2022
The lamp is very beautiful! The service was polite and nice. Unfortunately, the wrong socket was sent 2x during shipping. But always express ! Would not that with the base, then 5 stars!
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Bogdan J.
Rating: 3 out of 5
following a purchase from 14/01/2022
Fast delivery and very good product for small price
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Emilie M.
Rating: 4 out of 5
following a purchase from 09/01/2022
Very good product.
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Jérôme P.
Rating: 4 out of 5
following a purchase from 20/12/2021
Well configured site to prepare the custom order, fast delivery, compliant product.
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Christine F.
Rating: 4 out of 5
following a purchase from 10/01/2022
Fast delivery perfect customised packaging Just the lighting base which sometimes gets stuck on a color
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Guy G.
Rating: 4 out of 5
following a purchase from 08/01/2022
The extra candy in the box is a real plus.
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Emmanuelle P.
Rating: 4 out of 5
following a purchase from 11/12/2021
Satisfied with my purchase Manufacturing and shipping time respected I recommend
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Stéphanie D.
Rating: 4 out of 5
following a purchase from 06/01/2022
Order received on time.
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Paqui N.
Rating: 4 out of 5
following a purchase from 07/01/2022
A few days ago I wrote to them saying how happy I am for the lamp, so I hope that the person for whom it is intended will like it as much or more as I do. thank you very much for the good work done and the speed of delivery. thank you !!!!!
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Susanne O.
Rating: 4 out of 5
following a purchase from 05/01/2022
Looks wonderful, thank you.
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Andrea A.
Rating: 4 out of 5
following a purchase from 05/01/2022
The article seems to be in conformity with the order. It arrived very quickly after the order was placed. It is to offer, so I will be if it rained in a few days.
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Sylvie E.
Rating: 4 out of 5
following a purchase from 03/01/2022
Hello, I am very satisfied, I recommend this site, product conforms to the description, reasonable rates, thank you!
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Thomas S.
Rating: 1 out of 5
following a purchase from 02/01/2022
Very cheap processing, for the price never again, have to this day my refund for a cancelled order not yet received is now 14 days ago.
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Response from Pictyourlamp.com
Bonjour, nous sommes désolé si le remboursement a tardé. Après vérification il a bien été effectué.
Bonne journée,
Cordialement,
Thomas de Pictyourlamp.com
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Véronique L.
Rating: 4 out of 5
following a purchase from 30/12/2021
Super lamp, nickel delivery, fast 👍👍👍👍
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Alexandra P.
Rating: 4 out of 5
following a purchase from 30/12/2021
Package received in time
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Olivier M.
Rating: 4 out of 5
following a purchase from 30/12/2021
Thank you for your work
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Melanie B.
Rating: 3 out of 5
following a purchase from 30/12/2021
Nice lamp. Too bad we can't see how it looks in the pictures. Fast order and delivery. Good supplements a little too many. But good it is manufactured in France.
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Response from Pictyourlamp.com
Hello, we're glad you like our product. Unfortunately, it is impossible for us to provide you with a preview of the result of your personalized lamp on our site. Our team will do its best to process each of your photos. If you would like to give us any additional information about the processing of your lamp, please go to the "additional details" section when you finalize your order.
If you have any further questions, please don't hesitate to contact us at [email protected], and we'll be delighted to hear from you.
We hope to hear from you soon.
Best regards,
Alexandra from Lampephoto.fr
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Frédéric R.
Rating: 4 out of 5
following a purchase from 26/12/2021
I was missing the requested text but very nice
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Matteo B.
Rating: 4 out of 5
following a purchase from 26/12/2021
The charger broke rather quickly without much reason, but the frame is plexiglass is solid
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Paolina S.
Rating: 4 out of 5
following a purchase from 25/12/2021
You receive your package quite quickly, good quality, I recommend.
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Castellon M.
Rating: 4 out of 5
following a purchase from 09/12/2021
Very good work
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Christian V.
Rating: 1 out of 5
following a purchase from 20/12/2021
I had placed a 24 hour express order and paid extra for it. The delivery arrived with several days delay, in principle, normal delivery time with me. Then I wanted to have the surcharge I paid for the express delivery, back again. Is yes I think also quite clearly understandable. After several e-mails with a certain Ophelia, which explained to me several times, that they do not blame but the transport company. In this case it does not matter at all how the delay came about. Fact is, I have placed an order with you and paid you the money for a service that was not provided. It is an impertinence not to report now and simply wrongfully withhold my money.
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Response from Pictyourlamp.com
Bonjour, nous sommes désolé pour le retard du transporteur indépendant de notre volonté. Nous avons expédié votre commande le jour même ou vous l'avez passée en express comme demandé.
Avec toute nos excuses pour le désagrément je vous souhaite une bonne journée,
Cordialement,
Thomas de Pictyourlamp.com
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Ime V.
Rating: 4 out of 5
following a purchase from 20/12/2021
Very nice
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Fabrice B.
Rating: 3 out of 5
following a purchase from 23/12/2021
I'm very pleased with the service and the quality of the product.
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Response from Pictyourlamp.com
Hello, we are glad to know that you like our product. Unfortunately the delivery time is beyond our control.
We apologize for the inconvenience and wish you a good day,
Best regards,
Alexandra from Lampephoto.fr
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Sylvie B.
Rating: 4 out of 5
following a purchase from 20/12/2021
Very nice
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Célénie L.
Rating: 4 out of 5
following a purchase from 20/12/2021
The product was very well packed and therefore protected and up to my expectations in terms of light, connections, tactility of the base. A little disappointed with the image of the lamp which was not very clear, and the price which is still quite high.
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Marie-Thérèse V.
Rating: 3 out of 5
following a purchase from 17/12/2021
Disappointed by the rendering!
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Vadim F.
Rating: 3 out of 5
following a purchase from 21/12/2021
The did not arrive quite timely. Although it was ordered by express.express shipping was also paid.
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