Customer reviews of Pictyourlamp.com

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Gian pietro F.

Rating: 4 out of 5

Published on 27/12/2021 à 09h09 following a purchase from 14/12/2021

The only flaw is that the lamp did not come in its own packaging, but only in any box.

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Laurence S.

Rating: 4 out of 5

Published on 27/12/2021 à 08h58 following a purchase from 10/12/2021

Very nice lamp, the pictures are well engraved.

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Mariarosaria L.

Rating: 3 out of 5

Published on 26/12/2021 à 21h22 following a purchase from 13/12/2021

Beautiful. Right on time.

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Anthony M.

Rating: 4 out of 5

Published on 26/12/2021 à 20h07 following a purchase from 13/12/2021

Order received well despite a few days delay. And then the customer service responds at least so top 👍

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Marie-Lise A.

Rating: 4 out of 5

Published on 26/12/2021 à 17h59 following a purchase from 14/12/2021

Very happy with the order

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Nathalie H.

Rating: 3 out of 5

Published on 26/12/2021 à 17h36 following a purchase from 13/12/2021

speed and efficiency

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Patricia Z.

Rating: 4 out of 5

Published on 26/12/2021 à 17h04 following a purchase from 12/12/2021

As described

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Béatrice B.

Rating: 3 out of 5

Published on 26/12/2021 à 15h51 following a purchase from 14/12/2021

Not the base clock lamp worked 3 days

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Response from Pictyourlamp.com Published on 04/01/2024

good morning,
Hello,
we're sorry for the inconvenience. Our bases are guaranteed for 1 year. Simply contact us at [email protected] and we will replace your base.
Best regards,
Lisa from Lampephoto.fr

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Lucile L.

Rating: 4 out of 5

Published on 26/12/2021 à 13h10 following a purchase from 13/12/2021

Very nice gift for my mother at Christmas, only small downside it does not work with batteries only with a sector, too bad.

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Chloé L.

Rating: 4 out of 5

Published on 25/12/2021 à 15h35 following a purchase from 11/12/2021

Good idea for a gift. Even if unfortunately it arrived with a small broken piece... but surely the carrier's fault.

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David C.

Rating: 4 out of 5

Published on 25/12/2021 à 14h40 following a purchase from 12/12/2021

1 remote control is missing from the order

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laetitia E.

Rating: 4 out of 5

Published on 25/12/2021 à 14h00 following a purchase from 12/12/2021

I'm very pleased with the quality of the product and the service provided, and I'm very pleased with the quality of the product. I'm very pleased with the quality of the product, but I'd like to thank you for your help.

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Isabelle R.

Rating: 4 out of 5

Published on 25/12/2021 à 12h44 following a purchase from 10/12/2021

The only problem is that the picture moves in the base, which is a shame for the price... I'm very pleased with the quality of the picture and the quality of the images. I'm very pleased with the quality of the pictures and the quality of the images.

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Gyy N.

Rating: 4 out of 5

Published on 24/12/2021 à 19h15 following a purchase from 10/12/2021

Thank you very much for your work, the speed of execution and delivery of the order. I would like to thank you for your work, the speed of execution and the delivery of the order, but I would like to say that I am very pleased with the packaging. I would like to thank you for the quality of your work and the speed with which you delivered the order. Otherwise, nothing to say, just thank you

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FRANCOISE R.

Rating: 4 out of 5

Published on 24/12/2021 à 18h03 following a purchase from 11/12/2021

Great I received my package quickly With a printing error resolved quickly I would recommend on this site

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Messaline P.

Rating: 3 out of 5

Published on 24/12/2021 à 11h47 following a purchase from 11/12/2021

Super

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Anthony F.

Rating: 4 out of 5

Published on 24/12/2021 à 07h24 following a purchase from 10/12/2021

Correct. The rendering nothing special and almost twice as expensive as Amazon. Only advantage is that it is fast to receive.

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Hillairet S.

Rating: 4 out of 5

Published on 23/12/2021 à 19h51 following a purchase from 10/12/2021

Very satisfied, it looks great

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Sandrine P.

Rating: 1 out of 5

Published on 23/12/2021 à 17h33 following a purchase from 09/12/2021

Nice lamp. But very unhappy to have paid 2 instead of one! I will not recommend your site.

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Response from Pictyourlamp.com Published on 22/04/2022

Hello,
we are sorry for the misunderstanding. There are indeed 2 different orders from you. As both orders have been produced and shipped, there is not much we can do. We have sent you a small gift as a commercial gesture. Hoping that you will come back and modify your comment ;)
Have a nice day,
Sincerely,
Thomas from Lampephoto.fr

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Pierangelo M.

Rating: 1 out of 5

Published on 23/12/2021 à 11h47 following a purchase from 09/12/2021

Bad bad bad 3 pack 3 error no refund, high price, low quality!!!

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Christelle D.

Rating: 4 out of 5

Published on 23/12/2021 à 11h07 following a purchase from 09/12/2021

Superb

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christian S.

Rating: 1 out of 5

Published on 23/12/2021 à 09h46 following a purchase from 10/12/2021

The website is nice... original products but you should change carrier and especially you unload of bos responsibilities on the transport company that is crazy about the customer... delivery fees never refunded nor any commercial gesture.

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Response from Pictyourlamp.com Published on 22/04/2022

Hello,
we are sorry for this inconvenience.
Indeed Chronopost like all carriers encounter difficulties in the run-up to Christmas. We are very sorry for this delay beyond our control.
Have a nice day,
Sincerely,
Thomas from Lampephoto.fr

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Patricia F.

Rating: 1 out of 5

Published on 21/12/2021 à 14h15 following a purchase from 08/12/2021

Unfortunately, only half arrived and the headphones you get for free were not included.

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Response from Pictyourlamp.com Published on 22/04/2022

Nous sommes désolé pour l'oubli du cadeau promis. Nous vous l'avons renvoyé dans un second temps. Une petite modification de votre commentaire serait super sympa ;)
Désolé encore pour ce désagrément.
Bonne journée à vous.
Cordialement,
Thomas de Pictyourlamp.com

R

Rodrigues M.

Rating: 4 out of 5

Published on 20/12/2021 à 19h33 following a purchase from 09/12/2021

Very good

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Sabrina M.

Rating: 4 out of 5

Published on 20/12/2021 à 16h51 following a purchase from 07/12/2021

Very good quality

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Chabrier G.

Rating: 4 out of 5

Published on 20/12/2021 à 15h53 following a purchase from 07/12/2021

Very nice rendering, the lamp is very pretty

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jean-michel B.

Rating: 4 out of 5

Published on 20/12/2021 à 13h48 following a purchase from 09/12/2021

I'm very happy with the result, the only downside is that the frame doesn't fit very well on the base and it can fall off quickly

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Valérie B.

Rating: 4 out of 5

Published on 20/12/2021 à 11h33 following a purchase from 07/12/2021

Super happy with my lamp. Very good site. Fast and arrived without breakage. I recommend

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Wilfrid D.

Rating: 4 out of 5

Published on 19/12/2021 à 13h03 following a purchase from 05/12/2021

Very nice photo lamp. Nice colors. Thanks

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Yulia F.

Rating: 4 out of 5

Published on 19/12/2021 à 12h10 following a purchase from 07/12/2021

it's a very nice product but sadly, it arrived damaged.

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Mickael L.

Rating: 3 out of 5

Published on 19/12/2021 à 12h02 following a purchase from 24/11/2021

I'm very pleased with the service and the quality of the product. I've been using it for a long time now and it is very good.

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Response from Pictyourlamp.com Published on 04/01/2024

Hello,
we are sorry for the delay of the carrier beyond our control. We shipped your order the same day or you placed it by express as requested.
Best regards,
Lisa from lampephoto.fr

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NATACHA G.

Rating: 3 out of 5

Published on 19/12/2021 à 10h44 following a purchase from 06/12/2021

Very nice photo print but a little disappointed with the quality and lightness of the product. I hope this gift will still make an impact

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Anne marie B.

Rating: 4 out of 5

Published on 18/12/2021 à 19h01 following a purchase from 07/12/2021

Nice lamp but it's for a Christmas gift, hope it will please.

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angelique D.

Rating: 4 out of 5

Published on 18/12/2021 à 17h59 following a purchase from 05/12/2021

Satisfied with my order. Thank you photo lamp

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SANDRINE R.

Rating: 4 out of 5

Published on 18/12/2021 à 13h32 following a purchase from 06/12/2021

Nice lamp, nice effect but still very expensive for what it is

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Bruno D.

Rating: 4 out of 5

Published on 18/12/2021 à 12h14 following a purchase from 06/12/2021

Good product and very fast

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Angelique D.

Rating: 4 out of 5

Published on 18/12/2021 à 08h10 following a purchase from 05/12/2021

Very nice and practical, the colors are nice, we can change them in short great gift to do

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christine D.

Rating: 4 out of 5

Published on 17/12/2021 à 19h25 following a purchase from 06/12/2021

Fast and product as described

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laurent L.

Rating: 4 out of 5

Published on 17/12/2021 à 18h32 following a purchase from 05/12/2021

fast and accurate delivery

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Dominique G.

Rating: 3 out of 5

Published on 17/12/2021 à 15h59 following a purchase from 04/12/2021

Big problems between the plexi plates and the lighting supports. The plates do not fit in all the supports and one plate (magic hat) only fits on the wooden support. The diversity of the supports purchased has allowed us to find compromises in terms of functioning, to the detriment of an inter-changeability allowing the rotation of plates in different rooms. A bevel on the base of the plates entering the slots of the supports would be very useful, as realized on plates bought on a Christmas market and coming from the same sign according to the publicity provided.

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Response from Pictyourlamp.com Published on 04/01/2024

Hello,
We are very sorry that you are not satisfied with your order.
I've made some enquiries about your problem and I don't see any trace of your complaint. Please note that the slots in our different bases are not the same size, so they can't accommodate the same plates. When you buy, be careful to choose the plate you want to match the base. If you have any further questions, please don't hesitate to contact us at [email protected], and we'll be delighted to discuss them with you.
See you soon.
Best regards,
Alexandra from Lampephoto.fr