Customer reviews of Pictyourlamp.com

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Regine D.

Rating: 4 out of 5

Published on 10/12/2021 à 07h22 following a purchase from 26/11/2021

I am very pleased with my purchase and will be ordering again for gifts. I am very pleased with my purchase and will be ordering again for gifts.

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Yves L.

Rating: 3 out of 5

Published on 09/12/2021 à 19h44 following a purchase from 26/11/2021

Mixed satisfaction, product finish not great, lighting not as bright as on the ad.

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Response from Pictyourlamp.com Published on 04/01/2024

Hello,
You can adjust the intensity of the LEDs with the remote control.
Have a nice day.
Lisa from lampephoto.fr

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Amandine C.

Rating: 4 out of 5

Published on 09/12/2021 à 19h34 following a purchase from 26/11/2021

Fast order processing and fast delivery. The lamp looks good. The photo is well reproduced and cut out. The materials seem to be of good quality for the price. It's a Christmas gift... so we'll see how long it lasts...

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Amur H.

Rating: 3 out of 5

Published on 09/12/2021 à 19h13 following a purchase from 26/11/2021

Je suis satisfaite de ma commande mais juste reçu un peut tard que ce que je pensais.

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Alisson L.

Rating: 4 out of 5

Published on 09/12/2021 à 07h43 following a purchase from 26/11/2021

Very satisfied with the product and very fast reception.

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Ophelie P.

Rating: 3 out of 5

Published on 07/12/2021 à 07h23 following a purchase from 24/11/2021

Two products are excellent, the 3rd one (sewing lamp) clearly disappointed me, because the cuts are not pretty and too straight, I would have thought more curves)

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Response from Pictyourlamp.com Published on 04/01/2024

Hello,
as agreed by e-mail, we have replaced your lamp, a little feedback would be nice!
Thanks in advance,
Lisa from Lampephoto.fr

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Dominique M.

Rating: 4 out of 5

Published on 06/12/2021 à 18h00 following a purchase from 24/11/2021

The product was well packaged and delivered quickly. I recommend this site.

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Mélodie C.

Rating: 4 out of 5

Published on 06/12/2021 à 17h57 following a purchase from 25/11/2021

I received a scratched light and I sent an email and I have no answer

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Louis S.

Rating: 1 out of 5

Published on 05/12/2021 à 20h25 following a purchase from 23/11/2021

The box above the lamp to turn on and off is already not working, jsp what I need to do

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Response from Pictyourlamp.com Published on 22/04/2022

Hello,
we are sorry for this inconvenience. Our bases are guaranteed for 1 year, you just have to contact us at [email protected], we will proceed to the replacement of your base.
Have a nice day,
Sincerely,
Thomas from Lampephoto.fr

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Sandrine L.

Rating: 4 out of 5

Published on 05/12/2021 à 17h36 following a purchase from 19/11/2021

happy with the result

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Manoli L.

Rating: 4 out of 5

Published on 05/12/2021 à 09h50 following a purchase from 23/11/2021

I am very pleased with the service and the quality of the product. I have been very satisfied with the service and the quality of the product. I highly recommend

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Parc De Yourtes Jander S.

Rating: 4 out of 5

Published on 04/12/2021 à 21h25 following a purchase from 23/11/2021

Well packaged item. Received on time. Recommend it.

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Annick G.

Rating: 3 out of 5

Published on 04/12/2021 à 19h07 following a purchase from 22/11/2021

I was expecting something else; a little disappointed

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Response from Pictyourlamp.com Published on 04/01/2024

Hello, we are sorry that you are not satisfied with your order, we tried to contact you by e-mail to know the reason of your dissatisfaction but did not receive any answer from you. Please do not hesitate to come back to us at [email protected] , we will be delighted to talk to you.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr

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David B.

Rating: 4 out of 5

Published on 03/12/2021 à 20h30 following a purchase from 21/11/2021

Ordered quickly, I ordered a small lamp for my son, he will open it for Christmas. I ordered two key rings. Nice effect, a slight reduction in the size of the plexiglass would not be bad. Beware of a few drips that I can not remove but do not interfere with the use and especially the beautiful effect / appearance of the key ring light.

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Response from Pictyourlamp.com Published on 04/12/2021

Hello and thank you very much for your feedback. I am sorry for the "drip marks". The laser cutting process causes this type of mark, however, normally all plates are cleaned by our technicians. We have a rather busy schedule with the Christmas holidays coming up and it is possible that the cleaning of your key rings was not done properly. We apologize for this. You can easily remove these marks with a soft cloth and acetone, or makeup remover which is perhaps easier to find at home :)
Thank you for your confidence and see you soon on the site.
I hope to see you soon on the site,
Thomas from lampephoto.fr

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Noel B.

Rating: 4 out of 5

Published on 03/12/2021 à 18h22 following a purchase from 21/11/2021

I recommend you make great laser cut with our own photo fast enough package

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Christian P.

Rating: 4 out of 5

Published on 03/12/2021 à 17h41 following a purchase from 22/11/2021

Very nice rendering. Maybe missing a notice for the base.

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Valérie B.

Rating: 4 out of 5

Published on 03/12/2021 à 17h01 following a purchase from 21/11/2021

It is very beautiful but I had asked not to engrave the background, just my threads and everything was engraved. The comments that are indicated at the time of ordering are not taken into account. I am very pleased with the service and the quality of the product.

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Jonathan B.

Rating: 4 out of 5

Published on 03/12/2021 à 11h11 following a purchase from 21/11/2021

Very happy with my purchase of 3 lamps, one of the pictures is a bit blurry but came from an MMS. A few scratches on 2 of the 3 lamps, but they are supposed to be on the side of the protection film, hoping that after removing the film at Christmas the scratches will not be on the plate as well.

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Sébastien L.

Rating: 4 out of 5

Published on 02/12/2021 à 15h51 following a purchase from 21/11/2021

Beautiful and I live in Belgium I received it in less than a week great 😁

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Laetitia L.

Rating: 3 out of 5

Published on 29/11/2021 à 23h20 following a purchase from 18/11/2021

I'm very pleased with the service and the quality of the product.

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Christine C.

Rating: 4 out of 5

Published on 27/11/2021 à 16h04 following a purchase from 17/11/2021

Very happy with my order

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Cindy G.

Rating: 4 out of 5

Published on 26/11/2021 à 18h54 following a purchase from 14/11/2021

Very nice but I feel that there are some flaws on the edges, so it's a bit expensive. I would recommend it anyway as it makes a great gift. I'm thinking of ordering again on another occasion.

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Philippe Q.

Rating: 4 out of 5

Published on 25/11/2021 à 17h50 following a purchase from 13/11/2021

I am very pleased with the quality and speed of shipping. Ordered and received in just 3 days... I'm a bit disappointed with the photo lamp, but I'm sure she'll be pleased with it. The other two photo lamps with film/series motifs are perfect. The only drawback is the Black Friday promotion which falls 48 hours after my order and therefore, without me being able to benefit from it, leaves me with a "slight bitter taste"... (2 lamps bought, the 3rd offered).

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Stéphanie V.

Rating: 4 out of 5

Published on 23/11/2021 à 11h13 following a purchase from 10/11/2021

Very good as on the picture I recommend

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Colette A.

Rating: 1 out of 5

Published on 21/11/2021 à 09h27 following a purchase from 08/10/2021

Very nice lamp, it's a wonderful gift

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Response from Pictyourlamp.com Published on 29/12/2023

Hello, we are glad to know that you like our product. The one star must be a mistake and we hope you'll come back and change your comment, that would be great.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr

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Grellety F.

Rating: 1 out of 5

Published on 19/11/2021 à 18h06 following a purchase from 08/11/2021

I received the package well nevertheless I have the usb plug which is damaged 😕

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Response from Pictyourlamp.com Published on 29/12/2023

Hello, I'm sorry but I don't see any exchange with customer service about this. If you have received a damaged part of your order, we are sorry. Just let us know and we'll send it back to you. Please contact us at [email protected].
Best regards,
Alexandra from Lampephoto.fr

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Maëlle M.

Rating: 4 out of 5

Published on 19/11/2021 à 09h48 following a purchase from 08/11/2021

I'm very pleased with the quality of the product and the service. I'm sure I'll be able to get it again.

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Simone D.

Rating: 4 out of 5

Published on 18/11/2021 à 21h13 following a purchase from 06/11/2021

Package arrived in good condition. A little disappointed with the goods

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Carole F.

Rating: 1 out of 5

Published on 18/11/2021 à 18h24 following a purchase from 06/11/2021

Very disappointed, as it was a gift for my daughter and the base was too narrow to fit the frame. Impossible.

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Response from Pictyourlamp.com Published on 29/12/2023

Hello, after checking we couldn't find an e-mail from you. Please don't hesitate to contact us at [email protected] so that we can work together to solve this problem.
Best regards,
Alexandra from Lampephoto.fr

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Marie L.

Rating: 4 out of 5

Published on 18/11/2021 à 15h40 following a purchase from 06/11/2021

The quality is ouff only negative point it is necessary to force enough to be able to put it in the base if not nothing to say. At the top

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Andrea M.

Rating: 4 out of 5

Published on 18/11/2021 à 08h07 following a purchase from 31/10/2021

Very nice gift with fast secure delivery. Would be nice to have a look at the designed product before ordering.

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Bert D.

Rating: 4 out of 5

Published on 08/11/2021 à 09h02 following a purchase from 12/10/2021

It was an excellent result

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Olivia K.

Rating: 4 out of 5

Published on 05/11/2021 à 12h59 following a purchase from 23/10/2021

Very pretty 🥰

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Laurent A.

Rating: 4 out of 5

Published on 02/11/2021 à 09h30 following a purchase from 19/10/2021

Quality product but the basic stand seems a bit fragile

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Julie V.

Rating: 3 out of 5

Published on 25/10/2021 à 09h21 following a purchase from 15/10/2021

A little disappointed. I didn't get the gift wrap that I paid for (refunded) to give, not great and a very visible label.

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Response from Pictyourlamp.com Published on 04/01/2024

Hello, following our email exchanges, I don't know what more to tell you, except that we're sorry for this oversight. Our procedure is to refund our customers for any oversight on our part, which we have done... We also sent you back a lamp.
We would have appreciated a slightly nicer final notice. Too bad, thank you for your order and have a nice day.
Have a nice day,
Lisa from lampephoto.fr

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Karima R.

Rating: 4 out of 5

Published on 17/10/2021 à 17h15 following a purchase from 05/10/2021

Good evening just the gift box on the corner it was well used

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Auriane R.

Rating: 3 out of 5

Published on 17/10/2021 à 08h26 following a purchase from 06/10/2021

Very good product except regret that the image is not very clear otherwise nothing to say

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Response from Pictyourlamp.com Published on 04/01/2024

Hello,
If you have any questions or doubts, please contact us at [email protected]
Lisa from lampephoto.fr

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Floris D.

Rating: 4 out of 5

Published on 08/10/2021 à 13h30 following a purchase from 27/09/2021

The quality of the lamp is good as expected

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Cindy D.

Rating: 4 out of 5

Published on 07/10/2021 à 08h38 following a purchase from 26/09/2021

Very happy with my purchase received in 24 hours. It was a pleasure to work with.

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Didier D.

Rating: 1 out of 5

Published on 01/10/2021 à 06h42 following a purchase from 20/09/2021

Very nice but does not work blinks forced to remove the batteries disgusted pfuff not recommended

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Response from Pictyourlamp.com Published on 06/12/2021

Hello,
after our email exchanges, it turned out that the problem came from the batteries. A small change in your opinion would be nice ;)
Thanks in advance.
Good day to you.
Best regards,
Thomas from Lampephoto.fr