Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 812 published reviews
5 8 071 82% 4 843 9% 3 305 3% 2 232 2% 1 361 4%

Summary of reviews

Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.

Reviews 1, 3 and 4 stars

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L
Laurence B.
Rating: 4 out of 5
following a purchase from 18/09/2021
Crushed gift box Delivery not respected Package left at a relay point and not at home
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Véronique D.
Rating: 4 out of 5
following a purchase from 13/09/2021
Super lamp. identical to the catalog. model chosen well reported on the lamp. received in very good condition and especially quickly
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Sandra P.
Rating: 4 out of 5
following a purchase from 09/09/2021
Everything top, shipping a little later than specified, but at the moment yes normal,
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Viatcheslav S.
Rating: 4 out of 5
following a purchase from 09/08/2021
The lamp is OK, but the remote control does not work.
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Jennifer B.
Rating: 4 out of 5
following a purchase from 19/08/2021
Very nice rendering
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Yanis A.
Rating: 1 out of 5
following a purchase from 15/08/2021
I received my package with the bluetooth cradle in it and I can't put it on charge because it's broken inside...
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Response from Pictyourlamp.com
Hello,
after replacing your base, a little feedback would be nice!
Thanks in advance,
Thanks in advance,
Thomas from Lampephoto.fr
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Marie Therese C.
Rating: 3 out of 5
following a purchase from 07/08/2021
The photo rendering is a bit distorted compared to the original
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Response from Pictyourlamp.com
Hello,
following our email exchanges, a new lamp has been sent to you. A small modification of your comment would be super nice.
have a nice day,
Lisa from lampephoto.fr
J
Julien C.
Rating: 4 out of 5
following a purchase from 06/08/2021
Very good site and multiple choices. Ideal to offer or to please oneself. The delivery is very fast.
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Jeremy B.
Rating: 4 out of 5
following a purchase from 27/07/2021
Very nice product my wife was very happy
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Priscilia L.
Rating: 3 out of 5
following a purchase from 15/07/2021
Nothing to say about the item but for the shipping I got screwed paying 9€ more for delivery to have the item under 24h and it arrived a week later 😒
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Response from Pictyourlamp.com
Hello,
we are sorry for the delay of the carrier beyond our control. We shipped your order the same day or you placed it by express as requested.
Have a nice day,
Lisa from lampephoto.fr
M
Muriel A.
Rating: 4 out of 5
following a purchase from 12/07/2021
perfectly
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Andrénia M.
Rating: 4 out of 5
following a purchase from 05/07/2021
I have received the product and it is very well received. It is very good.
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David G.
Rating: 3 out of 5
following a purchase from 11/06/2021
Lack of finish on the outside cutouts. It's a shame because the engraving is great !
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Sarah P.
Rating: 4 out of 5
following a purchase from 05/06/2021
Very nice product, too bad it doesn't light up much
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Emilie C.
Rating: 4 out of 5
following a purchase from 10/06/2021
I think it's a shame to pay so much for a delivery in 24 hours when it's received 3 days later. But the lamp is beautiful.
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Eulalie S.
Rating: 4 out of 5
following a purchase from 03/06/2021
A quality product, delivered on time. I recommend it.
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Valentina M.
Rating: 4 out of 5
following a purchase from 02/06/2021
fast and efficient shipping! well done!
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Ahmed L.
Rating: 1 out of 5
following a purchase from 28/05/2021
The product is of acceptable quality and the delivery time is very attractive but not respected, it arrived 2 days after the day of delivery.
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Response from Pictyourlamp.com
Hello, we are sorry for the delay of the carrier beyond our control. We shipped your order the same day or you placed it by express delivery as requested.
We are sorry for this situation and count on your understanding, I wish you a good day,
Best regards,
Alexandra from Lampephoto.fr
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Christine J.
Rating: 3 out of 5
following a purchase from 28/05/2021
beautiful product
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Raphaël B.
Rating: 4 out of 5
following a purchase from 25/05/2021
Quality product satisfied and delivery time respected I recommend
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Sébastien G.
Rating: 4 out of 5
following a purchase from 26/05/2021
Thank you for your speedy delivery despite the covid 19 and it's super pretty. The package arrived in very good condition thank you
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Clara B.
Rating: 4 out of 5
following a purchase from 26/05/2021
Super
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Emilie B.
Rating: 4 out of 5
following a purchase from 25/05/2021
I'm going to order for Father's Day. Responsive and good job.
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Valerie H.
Rating: 3 out of 5
following a purchase from 26/05/2021
Fast delivery product a little expensive for the quality base just holds the support not safe risk of breaking if moved
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William L.
Rating: 4 out of 5
following a purchase from 25/05/2021
Very happy I recommend Lampephoto.fr
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Sam H.
Rating: 4 out of 5
following a purchase from 24/05/2021
Received quickly and works very well serious site
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Stéphane H.
Rating: 1 out of 5
following a purchase from 25/05/2021
Correct product Delivery time not respected - 1 week (indicated 24h on the site)
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Response from Pictyourlamp.com
Hello, we are sorry for the delay of the carrier beyond our control. We shipped your order the same day you placed it.
With all our apologies for the inconvenience I wish you a good day,
Best regards,
Alexandra from Lampephoto.fr
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Monique P.
Rating: 3 out of 5
following a purchase from 24/05/2021
I am very pleased with the quality of the product I ordered, but the delivery time was not respected despite the fact that I was invoiced.
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Response from Pictyourlamp.com
Hello,
we are sorry that you are not satisfied with the delivery time, however we have the manufacturing time of 24h, and the time of the carrier which is to be taken into account.
Have a nice day,
Lisa from Lampephoto.fr
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Mickaël M.
Rating: 3 out of 5
following a purchase from 23/05/2021
The lamp was well received and well made. I do not put the best note because it arrived with scratches.
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Response from Pictyourlamp.com
Hello,
We're sorry for the inconvenience. Please contact us at [email protected], so that we can arrange a lamp exchange.
have a nice day,
Lisa from lampephoto.fr
J
Julien D.
Rating: 4 out of 5
following a purchase from 22/05/2021
Nice product that meets my expectations, fast delivery.
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Jordan R.
Rating: 4 out of 5
following a purchase from 23/05/2021
When I received my package I saw them on the ground while it is a rather fragile object fortunately it was not broken, otherwise super beautiful as product
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Philippe L.
Rating: 4 out of 5
following a purchase from 23/05/2021
Product that meets my expectations and fast delivery
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Morgane H.
Rating: 4 out of 5
following a purchase from 21/05/2021
It's really beautiful, thank you again.
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Mathieu C.
Rating: 4 out of 5
following a purchase from 20/05/2021
Very good product, just missing the wireless phone charger function
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Taoufik M.
Rating: 4 out of 5
following a purchase from 19/05/2021
Efficient, fast manufacturing and delivery. I recommend it.
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Yohan V.
Rating: 3 out of 5
following a purchase from 11/05/2021
I'm happy with the result, the heart shaped photo but it's a shame that the light doesn't illuminate the whole heart shape
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Response from Pictyourlamp.com
Hello,
You can change the brightness with the remote control, which allows you to brighten or dim the lamp.
have a nice day,
Lisa from lampephoto.fr
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David L.
Rating: 4 out of 5
following a purchase from 12/05/2021
Hello first purchase and very satisfied with the photo frame with the effigy of my son who has more enormously to his mother darling thank you and I do not hesitate to recommend your range of product
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Nadine H.
Rating: 3 out of 5
following a purchase from 19/05/2021
I have received my order and I am very pleased with the service.
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Christophe A.
Rating: 4 out of 5
following a purchase from 19/05/2021
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Cécilia C.
Rating: 3 out of 5
following a purchase from 16/05/2021
I put 3 stars because of the delivery because the package I received was in bad condition. The box was open and torn. I would recommend this gift idea but the reception of the parcel leaves something to be desired. I would recommend this gift idea but the reception of the package leaves me wanting more.
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Response from Pictyourlamp.com
Hello,
we're sorry about the problem you had with the delivery, which is unfortunately out of our hands. However, we are very pleased that you liked the lamp.
have a nice day,
Lisa from lampephoto.fr
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