Customer reviews of Pictyourlamp.com

9,3 /10

Based on 9 812 published reviews

5 8 071 82% 4 843 9% 3 305 3% 2 232 2% 1 361 4%

Summary of reviews

Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.

Reviews 1, 3 and 4 stars

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Romain T.

Published on 27/05/2021 à 18h01 following a purchase from 12/05/2021

Hello, I do not put 5 stars because I did not receive the base ordered and I was not notified. However the product is of very good quality.

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Thierry L.

Published on 27/05/2021 à 08h35 following a purchase from 16/05/2021

The screen print is a little light and too bad it's plastic!!!

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Response from Pictyourlamp.com Published on 04/01/2024

Hello,
We are very sorry that you are not satisfied with your order.
I've done some research into your problem and I don't see any record of your complaint. You can contact us at [email protected] with a simple photo to confirm the light engraving problem and we will return your order to you.
See you soon.
Best regards,
Alexandra from Lampephoto.fr

Nathalie G.

Published on 27/05/2021 à 04h48 following a purchase from 15/05/2021

Very good product fast delivery

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Eric J.

Published on 20/05/2021 à 16h46 following a purchase from 04/05/2021

I thought that the picture was reproduced in color. However, it is not. The reproduction is not faithful to reality 😔 Too bad!!!...

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Response from Pictyourlamp.com Published on 04/01/2024

Hello,
as indicated on our site, the photo is not in color, but in black and white. It's the LEDs that give your lamp color as well as light.
Have a nice day,
Lisa from lampephoto.fr

Serghei P.

Published on 20/05/2021 à 16h07 following a purchase from 01/05/2021

I thought it was glass (crystal)

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Christelle R.

Published on 19/05/2021 à 16h03 following a purchase from 08/05/2021

Fast and very nice, the 5th star is lost because of the transport ... even if it is not their fault directly

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Roy H.

Published on 19/05/2021 à 14h40 following a purchase from 07/05/2021

👍🏻

Isabelle D.

Published on 19/05/2021 à 10h26 following a purchase from 08/05/2021

Very fast delivery. Photo broken but new shipment quickly. Satisfied with the result.

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Pauline V.

Published on 17/05/2021 à 09h56 following a purchase from 06/05/2021

Pretty never good

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Amine H.

Published on 17/05/2021 à 07h08 following a purchase from 06/05/2021

The only negative point is the lighting which for me is a little light

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Sébastien D.

Published on 17/05/2021 à 06h40 following a purchase from 06/05/2021

Beautiful realization

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Fortune Danielle M.

Published on 16/05/2021 à 02h07 following a purchase from 26/04/2021

I really liked it, everything is perfect and I would order more

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Sophia K.

Published on 15/05/2021 à 15h20 following a purchase from 04/05/2021

Well

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Ciro S.

Published on 14/05/2021 à 20h44 following a purchase from 04/05/2021

You can do more the article arrived broken unfortunately

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Xavier B.

Published on 14/05/2021 à 17h35 following a purchase from 02/05/2021

I am very happy

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Oscar M.

Published on 14/05/2021 à 05h05 following a purchase from 03/05/2021

The product arrived on time, product equal as described during the purchase, I recommend for an alternative gift you soliti...

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Alexander A.

Published on 13/05/2021 à 19h34 following a purchase from 03/05/2021

Came not as promised

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Response from Pictyourlamp.com Published on 27/11/2021

Bonjour à tous !
Nous vous présentons nos excuses pour le désagrément occasionné. Votre colis a effectivement été perdu par GLS. Nous vous avons renvoyé votre commande. Par la suite, nous n'avons plus eu de nouvelles de votre part. Nous serions heureux d'une petite modification de votre message ;)
Nous nous excusons pour ce retard sur lequel nous n'avons aucune influence.
Avec nos meilleures salutations,
Thomas de Pictyourlamp.com

Florian G.

Published on 13/05/2021 à 18h41 following a purchase from 03/05/2021

Thank you, it's very well done on your part.

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Virginie P.

Published on 13/05/2021 à 09h55 following a purchase from 02/05/2021

Great. The gift was very much appreciated

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Christof D.

Published on 13/05/2021 à 06h51 following a purchase from 01/05/2021

Goede service

Sébastien L.

Published on 10/05/2021 à 07h20 following a purchase from 29/04/2021

The product was well preserved. The result and the impeccable delivery

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Erik S.

Published on 09/05/2021 à 17h05 following a purchase from 29/04/2021

mooi

Juan Carlos G.

Published on 08/05/2021 à 13h58 following a purchase from 27/04/2021

My experience has not been good since I placed an order three days before Mother's Day from Spain and I did it because it said that the shipment in 48h could be in Madrid in this case.it turns out that I did not receive it until 6 days later I asked for it on Wednesday and it arrived on Monday.They tell you that it is approximately 48 hours, in my opinion they can not put that, you pay for the shipment of 48 hours and then if you want it in 24 hours you pay more, I doubt very much that it is so because the company that makes them the delivery, GLS, told me that when it leaves France minimum are 2 days you want to leave France plus another two in this case to Madrid, therefore do not comply with what they say and there are many comments that are late too, so they have a problem ma with the transport company or are they not complying with the planning they say they do.I would not recommend this product to anyone who wants to buy a new one, but I would recommend it to anyone who wants to buy a new one.

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Léna B.

Published on 06/05/2021 à 13h43 following a purchase from 25/04/2021

I am very pleased with the quality of the lamp, although they made a mistake with the base in the first order, the communication with them was perfect! And I received the right base in a very good time.

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Erika S.

Published on 02/05/2021 à 20h32 following a purchase from 21/04/2021

Very happy with the product

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Michaela B.

Published on 29/04/2021 à 07h12 following a purchase from 18/04/2021

It turned out great

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Astrid P.

Published on 26/04/2021 à 09h57 following a purchase from 16/04/2021

Top

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Gordana G.

Published on 26/04/2021 à 06h05 following a purchase from 15/04/2021

Very fast delivery and very beautiful

Martijn P.

Published on 25/04/2021 à 17h22 following a purchase from 14/04/2021

De aangegeven levertijd klopt niet wacht al 2 weken op de lamp hoop dat hij voor moederdag wel geleverd word

Anais P.

Published on 17/04/2021 à 06h10 following a purchase from 06/04/2021

Order as requested very nice pictures

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Jean-François F.

Published on 12/04/2021 à 07h29 following a purchase from 01/04/2021

It's a pity that there is no larger format, I would have liked it.

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Chloe D.

Published on 01/04/2021 à 10h42 following a purchase from 21/03/2021

Nice lamp, I just thought the picture would be more visible

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Laetitia Q.

Published on 15/03/2021 à 19h13 following a purchase from 26/02/2021

Very nice product, the result is exactly what I expected

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Gérald T.

Published on 04/03/2021 à 10h51 following a purchase from 19/02/2021

Package received on time. Well packed and well protected. Good rendering of the photos and luminous base that works by cable or battery. Very satisfied only with a few mini splinters on the edges.

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Pascaline R.

Published on 24/02/2021 à 17h16 following a purchase from 12/02/2021

But I think it's a shame you don't put the batteries in with...

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Response from Pictyourlamp.com Published on 04/01/2024

Hello, we're sorry about this misunderstanding.
We try to make it as clear as possible on our site. Our cradles with USB connection are supplied with a cable, and we also offer batteries for sale on our site, but these have to be paid for additionally.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr

Alan L.

Published on 22/02/2021 à 09h00 following a purchase from 11/02/2021

All right.

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Bruno J.

Published on 22/02/2021 à 08h38 following a purchase from 11/02/2021

Quality product and meets my expectations However, the GLS delivery leaves something to be desired. Shift the delivery and put the package in the mailbox. Not even ringing the doorbell

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Bertrand L.

Published on 21/02/2021 à 18h00 following a purchase from 10/02/2021

Super Not disappointed thank you

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Tim V.

Published on 21/02/2021 à 07h28 following a purchase from 07/02/2021

De plexiglas plaat heeft aan de achterkant kant allemaal vlekjes niet duidelijk te ien op de foto.Maar wel op de standaard met het lichtje aan.Zeer jammer! Is het geld niet waard!

Response from Pictyourlamp.com Published on 27/11/2021

Hallo, Het spijt ons voor het ongemak. Zoals blijkt uit de e-mail, zijn de vlekken die u noemt te wijten aan de lasergravure. Normaal gesproken worden alle platen na de productie gereinigd. Je bord was inderdaad slecht schoongemaakt. U kunt het schoonmaken met aceton of make-up remover en een zachte doek.
Na de oplossing en onze laatste e-mail uitwisselingen, zou een kleine wijziging van uw mening leuk zijn ;)
Met vriendelijke groet, thomas van Pictyourlamp.com

Jelle V.

Published on 18/02/2021 à 18h51 following a purchase from 07/02/2021

Nice gift, delivery was a tad late. Butterfly still very happy with it.