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F
Rating: 4 out of 5
Very successful professional satisfied
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Customer reviews of Pictyourlamp.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews
Summary of reviews
The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.
Reviews 1, 3 and 4 stars
Reset filtersJ
Rating: 4 out of 5
highly satisfying
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R
Rating: 3 out of 5
The base received has a slot too wide compared to the Plexiglas. I had to compensate with pellets glued to the bottom of the Plexiglas. Both products come from you.
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Response from Pictyourlamp.com
Hello,
We are very sorry about this inconvenience.
I've done some research about your problem and I don't see any trace of your complaint. You can contact us at [email protected] with a simple photo to confirm the size problem and we will send you back your order or a new base of course.
See you soon.
Best regards,
Alexandra from Lampephoto.fr
We are very sorry about this inconvenience.
I've done some research about your problem and I don't see any trace of your complaint. You can contact us at [email protected] with a simple photo to confirm the size problem and we will send you back your order or a new base of course.
See you soon.
Best regards,
Alexandra from Lampephoto.fr
C
Rating: 4 out of 5
Nice rendering, fast delivery.
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G
Rating: 3 out of 5
Pretty good but error in the base, I had to send the base back for exchange.
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Response from Pictyourlamp.com
Hello Mr. Rioul, we're very sorry for the inconvenience. Indeed, we made a mistake in the pedestal and we are very sorry. We did our best to ship you the new base as soon as possible. Please accept our apologies for the error. Sincerely, Thomas from Lampephoto.fr
D
Rating: 4 out of 5
The wood side gives a natural touch to the object. This is in contrast to the coloured LED! I love it!
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D
Rating: 4 out of 5
No worries, received quickly, it bcp rained.
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A
Rating: 4 out of 5
Received quickly and very satisfied with the product, but I had ordered White, I received it Black. No big deal, I keep it that way but it's starless.
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M
Rating: 4 out of 5
So perfect for the result but we ordered on the 17th of December and were hoping to receive the order for Christmas but didn't receive it until the 28th.
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S
Rating: 3 out of 5
We were supposed to receive the lamps for Christmas, so we got them on the 31st. 12 days of delivery is too long. Otherwise the lamps are very good, my children were happy in the end. But it's a pity.
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Response from Pictyourlamp.com
Good morning Mrs Piccolo, we are absolutely sorry for the delay, we know that during this festive season we have no right to be wrong. The package was sent on time, but the time it took the post office to deliver is much longer than the commitments. We are sorry about this and have sent you today a purchase order to use on a future order. Hoping that you will not hold it against us, all the team of lampephoto.fr joins me in wishing you a very happy new year to come. Sincerely, Thomas from Lampephoto.fr
C
Rating: 4 out of 5
Wonderful! I gave it to my beautiful fan, I made a happy one. One less star for the remote control that wasn't working. But thanks for replacing it.
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P
Rating: 4 out of 5
Very nice.
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D
Rating: 4 out of 5
Very nice
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T
Rating: 4 out of 5
Pass mould
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O
Rating: 4 out of 5
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend.
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G
Rating: 4 out of 5
Easy to use!
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S
Rating: 4 out of 5
I like it. I'm glad.
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C
Rating: 3 out of 5
It does not say that the Bluetooth speaker does not have a remote control. Nice lamp but disappointed.
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Response from Pictyourlamp.com
Hello Mr Bigarnet, we are really sorry for this misunderstanding, but as we had the opportunity to show you, it is indicated a little everywhere on the product descriptions as well as on the pictures that Bluetooth does not have a remote control. It works with a smartphone or any Bluetooth enabled device. We hope that when in use, you will get full satisfaction from the lamp. Sincerely, Thomas from Lampephoto.fr
C
Rating: 4 out of 5
I have been very happy with my order, but after a few exchanges of mail everything is back in order, very happy with my product.
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M
Rating: 4 out of 5
Copy that very quickly. I was expecting a slightly bigger heart though. Black base "made in china", too bad it's not "made in France", but an original gift!
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B
Rating: 4 out of 5
Size a little smaller than I expected, but very satisfactory quality for the price.
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M
Rating: 4 out of 5
She's beautiful.
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