Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 762 published reviews
5 8 029 82% 4 843 9% 3 304 3% 2 231 2% 1 355 4%

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1, 3 and 5 stars

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K
Klaus T.
Rating: 5 out of 5
following a purchase from 11/12/2022
I am very satisfied with order. It was a gift for my granddaughter who was very happy about it. The delivery time was ok & sufficient. Thank you!
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Oskar K.
Rating: 5 out of 5
following a purchase from 07/12/2022
Perfect
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Stephanie T.
Rating: 5 out of 5
following a purchase from 01/12/2022
Very very beautiful I loved v recommend it
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Therese S.
Rating: 5 out of 5
following a purchase from 03/12/2022
very prompt delivery!!
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Conny G.
Rating: 5 out of 5
following a purchase from 05/12/2022
Prachtige lamp met foto mogen ontvangen
J
Jason K.
Rating: 1 out of 5
following a purchase from 08/12/2022
If I could I would give zero stars.have received denn article,however broken.at my request was not answered thereupon.
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Nicola R.
Rating: 1 out of 5
following a purchase from 05/12/2022
Lamp not arrived but only box with batteries. Not received response from e mail.
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Joke Z.
Rating: 5 out of 5
following a purchase from 02/12/2022
very beautiful, the picture exactly as I wanted it. Is for my daughter for Christmas. I'm sure she will love it very much, and that it will get a nice place in her house.
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Katrin T.
Rating: 5 out of 5
following a purchase from 05/12/2022
Everything perfect, gladly again
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Astrid R.
Rating: 5 out of 5
following a purchase from 05/12/2022
Great product, fast shipping, value for money
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Jürgen P.
Rating: 5 out of 5
following a purchase from 01/12/2022
Communication is great. Goods are top quality.
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Simone G.
Rating: 5 out of 5
following a purchase from 06/12/2022
Simply perfect! Lamp arrived as requested and very quickly! Congratulations on a great job done.
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Elisa T.
Rating: 5 out of 5
following a purchase from 02/12/2022
Beautiful!!!
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Ronald S.
Rating: 1 out of 5
following a purchase from 02/12/2022
Terrible !!!!! They Don't reply anymore if you have problem with the Item!!! Package Poorly resulting The Plaque Broken!! I'm now trying to dispute my Payment !! Because They Don't Give a F####
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Horst H.
Rating: 5 out of 5
following a purchase from 02/12/2022
Great product. The eMail address "photo.pictyourlamp.com" for queries about the photo does not work.
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Inna K.
Rating: 3 out of 5
following a purchase from 02/12/2022
On the website it says delivery 24-72 hours, I was expecting 1 week.
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laurence B.
Rating: 3 out of 5
following a purchase from 01/12/2022
Deadline not respected and format error. No commercial gesture despite several emails.
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Response from Pictyourlamp.com
Hello, we hope that our exchanges will have satisfied you and that our return with the lamp in the correct format will have been delivered in time. We apologize for the delay in processing your emails, unfortunately during the holiday season we receive many requests which may influence the response time of some emails. We thank you for your understanding.
Sincerely,
Ophélie from Lampephoto.fr
Y
Yolande L.
Rating: 5 out of 5
following a purchase from 01/12/2022
Beautiful..just as I wanted it
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Nicole A.
Rating: 5 out of 5
following a purchase from 29/11/2022
I was very satisfied with the fast delivery
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Petya I.
Rating: 5 out of 5
following a purchase from 30/11/2022
I am very satisfied with the lamp I received. I can only recommend.
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Miruna R.
Rating: 1 out of 5
following a purchase from 29/11/2022
😡😡😡😡😡😡😡😡😡
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michèle P.
Rating: 5 out of 5
following a purchase from 30/11/2022
I. I'm very happy with this beautiful lamp
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Jérôme R.
Rating: 5 out of 5
following a purchase from 01/12/2022
Satisfied with my order in accordance with the product ordered. I recommend your site.
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veronique C.
Rating: 3 out of 5
following a purchase from 30/11/2022
the photo on the custom lamp is not very visible. A little disappointed with the rendering.
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Response from Pictyourlamp.com
Hello,
please contact us at [email protected] and we'll replace your lamp.
G
Girard C.
Rating: 5 out of 5
following a purchase from 24/11/2022
Very nice and fast delivery
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Severine E.
Rating: 5 out of 5
following a purchase from 30/11/2022
Very nice products and fast delivery
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Josiane C.
Rating: 5 out of 5
following a purchase from 30/11/2022
Very nice item, it's exactly what we expected
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sophie M.
Rating: 3 out of 5
following a purchase from 29/11/2022
Good reception and good dialogue.
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Response from Pictyourlamp.com
Hello, we are happy to hear that you are satisfied with our services, an update on your service would make us very happy.
Sincerely
Ophélie from Lampephoto.fr
H
Helene S.
Rating: 5 out of 5
following a purchase from 30/11/2022
Everything was perfect
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karine C.
Rating: 5 out of 5
following a purchase from 30/11/2022
too beautiful.
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Aurelia K.
Rating: 5 out of 5
following a purchase from 28/11/2022
Great! The quality is great as well as the speed of delivery!
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Stefania F.
Rating: 1 out of 5
following a purchase from 27/11/2022
Bad !!! Wrong goods delivered ! After several emails still NO answer came back ! Very very unprofessional
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Aurélie G.
Rating: 5 out of 5
following a purchase from 27/11/2022
Order well received, and perfect result
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D
Diane R.
Rating: 3 out of 5
following a purchase from 26/11/2022
Very nice but I have a luminous base that is bellowing what can I do? Sincerely
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Response from Pictyourlamp.com
Hello, in case of defective base, please contact [email protected] with the details of your order of 26/11. Our products have a one year warranty, we can take care of sending you a functional base.
Sincerely
Ophélie from Lampephoto.fr
D
DIDIER A.
Rating: 5 out of 5
following a purchase from 30/11/2022
very good
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FRANCIS D.
Rating: 5 out of 5
following a purchase from 30/11/2022
excellent order tracking, delivered on time, no worries A gift that made people happy
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Fabian P.
Rating: 3 out of 5
following a purchase from 30/11/2022
An email was sent regarding the dimensions of the item, but I haven't heard back. Kind regards.
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Response from Pictyourlamp.com
Hello, after checking we have unfortunately not seen any messages from you. The general dimensions are as follows: A5 (150x200) and A4 (200x300) available in landscape and portrait format. Do not hesitate to contact us at [email protected] if you need more specific information about your order.
Sincerely
Ophélie from Lampephoto.fr
A
alain C.
Rating: 5 out of 5
following a purchase from 01/12/2022
Super
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Thomas C.
Rating: 5 out of 5
following a purchase from 30/11/2022
Very good, nice product
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Emilie L.
Rating: 5 out of 5
following a purchase from 29/11/2022
Beautiful lump super well done with the photo jador thank you to the person who made it know very beautiful
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