Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.
Hello,
as agreed by e-mail, we have replaced your lamp, a little feedback would be nice!
Thanks in advance,
Best regards,
Lisa from Lampephoto.fr
C
Campagne M.
Rating: 5 out of 5
following a purchase from 01/05/2022
Very nice rendering ...thank you very much
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Kassim M.
Rating: 5 out of 5
following a purchase from 01/05/2022
Even better than I expected. Thank you very much.
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Fabienne D.
Rating: 5 out of 5
following a purchase from 01/05/2022
Perfect beautiful
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Patricia P.
Rating: 5 out of 5
following a purchase from 01/05/2022
R.A.S. from the purpose of the order to the delivery
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Pascal N.
Rating: 5 out of 5
following a purchase from 30/04/2022
Fast delivery. Very good!
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Stefan R.
Rating: 5 out of 5
following a purchase from 26/04/2022
The present for Mother was a good one ...thanks for this
V
Viktor K.
Rating: 5 out of 5
following a purchase from 28/04/2022
Everything as expected. Fast delivery and the gift recipient was pleased.
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Juan Carlos D.
Rating: 1 out of 5
following a purchase from 28/04/2022
Too expensive, for what it is, anywhere in Spain you can find it for half the price.
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Gene T.
Rating: 1 out of 5
following a purchase from 27/04/2022
I paid for a 24h delivery service, and it arrived 2 days later, I claimed for a refund for the difference of arriving in 24h to 72h and no case, they shielded that it was the problem of the transport company, when surely they will ask for compensation.
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Response from Pictyourlamp.com
Bonjour, nous sommes désolé que vous ne soyez pas satisfait du délai de livraison, Cependant, le délai du transporteur est une chose, mais nous avons aussi le délai de fabrication de 24h qui est à prendre en compte. De ce fait, vous avez passé votre commande le 27/04, il est normal que vous ayez reçu votre colis en Espagne le 29/04. Nous sommes désolé si cela n'était pas claire pour vous.
Cordialement,
Thomas de Pictyourlamp.com
F
Farial F.
Rating: 5 out of 5
following a purchase from 27/04/2022
Super beautiful
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Ksenia K.
Rating: 5 out of 5
following a purchase from 27/04/2022
Fast delivery, careful packaging, good quality
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Hector C.
Rating: 3 out of 5
following a purchase from 27/04/2022
I am late
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Rosario N.
Rating: 5 out of 5
following a purchase from 27/04/2022
Top!!!
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Kavnene J.
Rating: 1 out of 5
following a purchase from 26/04/2022
My lamp had a small broken end. I sent an email but never got a response.
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Response from Pictyourlamp.com
Hello,
I'm sorry for the inconvenience. I can't find any trace of your email. We have just written to you by email about this. We will replace your lamp of course.
In the expectation of your return, I wish you a good day.
Sincerely,
Thomas from Lampephoto.fr
M
Maria Inès C.
Rating: 5 out of 5
following a purchase from 26/04/2022
Hello, I received the lamp. It works very well. The package arrived quickly. I am delighted.
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Magalie D.
Rating: 5 out of 5
following a purchase from 25/04/2022
Order made and shipped very quickly, product received after only 4 days, and conforms to the order. Package well packed, lamp protected. Very nice night light offered to a Lebron James fan for her birthday, very happy with her gift. Icing on the cake: top customer service! Worried about whether the order had been placed (problem at the time of payment), I sent an email to be reassured. I received a very warm and courteous answer right after I sent it. Really, a top company!
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Andres L.
Rating: 5 out of 5
following a purchase from 27/04/2022
Loved it nothing more to say!
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Andrea C.
Rating: 5 out of 5
following a purchase from 27/04/2022
I was very surprised by the fast delivery. And the lamp looks very good good. 👍👍👍Simply super.
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Alejandro S.
Rating: 1 out of 5
following a purchase from 26/04/2022
They promised I would arrive on Mother's Day and I didn't. ...... It arrived late.... And I ordered it 4 days in advance....
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Response from Pictyourlamp.com
Bonjour,
nous sommes vraiment désolé pour le désagrément. Comme indiqué lors de nos échanges, nous avons respécté nos engagements en expédiant votre commande le lendemain de votre commande. Cependant vous avez choisi la méthode de livraison 48/72H pour l'Espagne. Du fait que les transporteur ne livre pas le samedi, vous ne pouviez pas recevoir votre colis à temps. Il aurai fallu choisir la méthode DHL Express 24H. En espérant que vous ne nous en tiendrai pas rigueur, je vous souhaite un bonne journée.
Cordialement,
Thomas de Pictyourlamp.com
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Werion C.
Rating: 5 out of 5
following a purchase from 26/04/2022
Too nice and fast delivery
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Marcel M.
Rating: 1 out of 5
following a purchase from 26/04/2022
It is broken.
Response from Pictyourlamp.com
Bonjour, je suis désolé mais je ne vois aucun échange avec le service client à ce sujet. Si vous avez reçu votre commande cassée, nous en sommes désolé. Il vous suffit simplement de nous l'indiquer et nous vous la renverrons. je vous invite à nous contacter à [email protected]
Cordialement,
Thomas de Pictyourlamp.com
L
Landaes G.
Rating: 5 out of 5
following a purchase from 26/04/2022
Very good product, I recommend
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Solange B.
Rating: 5 out of 5
following a purchase from 26/04/2022
Everything is perfect, very nice quality
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Alberto R.
Rating: 5 out of 5
following a purchase from 25/04/2022
Serious and very formal, everything perfect
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Rubén M.
Rating: 5 out of 5
following a purchase from 23/04/2022
Very nice lamp, a super original gift, fast shipping.
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Alfredo P.
Rating: 5 out of 5
following a purchase from 23/04/2022
Just perfect, fast shipping and the quality of the product is very good.
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Ricardo R.
Rating: 5 out of 5
following a purchase from 24/04/2022
A job of 10 and a very punctual delivery.
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Bruno L.
Rating: 5 out of 5
following a purchase from 25/04/2022
Nice service and delivered quickly with a follow-up
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Manu L.
Rating: 5 out of 5
following a purchase from 23/04/2022
Fast and good product, I will come back again.
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Francisco Javier A.
Rating: 5 out of 5
following a purchase from 24/04/2022
All correct
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Jose M.
Rating: 5 out of 5
following a purchase from 25/04/2022
Perfect
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Huysmans S.
Rating: 5 out of 5
following a purchase from 22/04/2022
Super happy with my item and super fast shipping 😁 Thank you so much
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Antonio P.
Rating: 5 out of 5
following a purchase from 23/04/2022
10, it is beautiful as it has been. thank you very much.
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Carmelo A.
Rating: 5 out of 5
following a purchase from 23/04/2022
Perfect and very new,,, liked it very much,,, I will not hesitate to order some more,, perfect 👍🏻
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Willem S.
Rating: 5 out of 5
following a purchase from 22/04/2022
Het ziet er super uit.
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Lilian G.
Rating: 5 out of 5
following a purchase from 23/04/2022
Fast delivery and quality items
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Marcos F.
Rating: 5 out of 5
following a purchase from 21/04/2022
Very serious company, they meet the delivery times and the gifts are exactly as seen on the website. 100% recommended, THANK YOU!!!
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Oscar B.
Rating: 5 out of 5
following a purchase from 21/04/2022
Very good comprs
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Yvonne J.
Rating: 5 out of 5
following a purchase from 21/04/2022
I / we are thrilled how detailed the image on the glass has become. From ordering to delivery in the shortest time. Also the customer service responds without long waiting time. Gladly again
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