Customer reviews of Pictyourlamp.com

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9,3 /10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1, 3 and 5 stars

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S
Sebastien B.
Rating: 5 out of 5
following a purchase from 05/03/2026
In accordance with what I asked, very happy
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Mrs S S.
Rating: 5 out of 5
following a purchase from 03/03/2026
Great product, fast shipping.
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Delhia D.
Rating: 5 out of 5
following a purchase from 03/03/2026
Very happy with my order
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Nawel G.
Rating: 5 out of 5
following a purchase from 27/02/2026
Fast delivery, the product is just as described, perfect, nothing to say. I would order again if needed.
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Victor M.
Rating: 5 out of 5
following a purchase from 01/03/2026
Product received well and quick.
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Corinne D.
Rating: 1 out of 5
following a purchase from 17/11/2025
Order still not received request for refund
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frank P.
Rating: 5 out of 5
following a purchase from 26/02/2026
Product conforms to the description, delivered quickly to the relay point, works
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Marti T.
Rating: 5 out of 5
following a purchase from 25/01/2026
They are very professional
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Marc B.
Rating: 5 out of 5
following a purchase from 27/02/2026
Very well done
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Gregory M.
Rating: 1 out of 5
following a purchase from 25/02/2026
Very disappointed, the plexiglass has micro scratches and does not hold very well in the holder and there is a delay in delivery
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Delphine G.
Rating: 1 out of 5
following a purchase from 12/02/2026
I returned my order because I received it too late to give it as a gift. To this day, I am still waiting to be refunded.
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Gisela B.
Rating: 5 out of 5
following a purchase from 21/02/2026
Very good and prompt execution!
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LILIAN S.
Rating: 1 out of 5
following a purchase from 22/02/2026
2 plates received, 2 non-compliant plates. First plate received with clearly visible marks impossible to remove, impacts/cutting inaccuracies causing light leaks on the edges. The second plate received as a replacement has exactly the same defects in the same places... which confirms a systematic manufacturing problem, with the bonus of a 2cm scratch right in the middle of the surface, visible from a meter away. No quality control apparently performed before shipment, even after a detailed complaint with photos. The product was intended to be given as a birthday gift...
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Mila E.
Rating: 5 out of 5
following a purchase from 22/02/2026
I bought it for a friend, I didn't know what her reaction would be and I was more than surprised... she simply loved it! She was so happy that she leaves it on every night! Thank you so much for making my friend happy! It's a purchase I will not regret at all!
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Maryse V.
Rating: 5 out of 5
following a purchase from 22/02/2026
Very good site, I have been ordering for a long time and I am always just as satisfied, thank you
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Rémi F.
Rating: 5 out of 5
following a purchase from 20/02/2026
Product matching expectations and the online order - Beautiful work - thank you and well done
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Julie F.
Rating: 5 out of 5
following a purchase from 22/02/2026
Very fast shipping! Well protected product
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Cristina P.
Rating: 5 out of 5
following a purchase from 16/02/2026
Article as described
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Brigitte Y.
Rating: 5 out of 5
following a purchase from 19/02/2026
Package received on the scheduled date, it was in perfect condition
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Renzo C.
Rating: 1 out of 5
following a purchase from 18/02/2026
Not satisfied. I paid an additional 15 euros for express delivery in 24 hours because it was for an important gift and it was delivered to me 5 days later and after emails of complaints, no responses. Shameful.
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Alexandra B.
Rating: 5 out of 5
following a purchase from 16/02/2026
Nickel
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sébastien G.
Rating: 5 out of 5
following a purchase from 15/02/2026
first order impeccable, I recommend.
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Nejma S.
Rating: 5 out of 5
following a purchase from 13/02/2026
Superb 3D lamp, nothing to say, very pretty and very well made
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Laïd S.
Rating: 5 out of 5
following a purchase from 15/02/2026
Fast, efficient and quality transaction. Highly recommended
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JULIEN L.
Rating: 1 out of 5
following a purchase from 09/02/2026
Hello, I have received the order but in the package, two plates, one with our photo and the cut-out hearts and on the other the drawn hearts but not our couple's photo. The gift is ruined, no one wants to contact me by phone to explain the situation. I have already received this kind of lamp and I was not disappointed.
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geraldine B.
Rating: 1 out of 5
following a purchase from 12/02/2026
The time on the base does not change. Several emails sent without any response
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Vincent L.
Rating: 5 out of 5
following a purchase from 06/02/2026
Fully satisfied
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Marianne G.
Rating: 5 out of 5
following a purchase from 11/02/2026
Very fast shipping and well-protected package.
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Michael W.
Rating: 5 out of 5
following a purchase from 09/02/2026
Outstanding service, quick processing and even faster shipping! Thank you!
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Vanessa B.
Rating: 1 out of 5
following a purchase from 12/02/2026
I paid for an express delivery in 24 hours on Thursday for Friday but delivery notice on Monday
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Catherine B.
Rating: 5 out of 5
following a purchase from 11/02/2026
Good follow-up and quick
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Cedric B.
Rating: 5 out of 5
following a purchase from 11/02/2026
Corresponds to what is described
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Behshid A.
Rating: 1 out of 5
following a purchase from 10/02/2026
Small and of poor quality
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Christophe B.
Rating: 5 out of 5
following a purchase from 08/02/2026
Very beautiful results
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Angélique T.
Rating: 5 out of 5
following a purchase from 06/02/2026
Great and of good quality, I recommend.
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Beatrice P.
Rating: 1 out of 5
following a purchase from 27/01/2026
I received a lamp that I did not order, no return slip and totally scratched. I wrote to the company and was blocked, I just want the lamp that I ordered and no one is responding to my emails. It is supposed to be a birthday gift and no one is answering, I call that super customer-friendly. Best regards, Beatrice Prüfe
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Ghislaine M.
Rating: 5 out of 5
following a purchase from 06/02/2026
Very beautiful realization faithful to the order
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Gianni J.
Rating: 5 out of 5
following a purchase from 06/02/2026
Very satisfied
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Marko S.
Rating: 5 out of 5
following a purchase from 19/01/2026
Everything is great, beautiful lamp
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Wilhelm S.
Rating: 5 out of 5
following a purchase from 03/02/2026
There is nothing to complain about. The product met our expectations, was delivered promptly, and the price/performance ratio was okay! Would gladly do it again!
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