Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews
5 8 026 82% 4 843 9% 3 304 3% 2 231 2% 1 355 4%

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1, 3 and 5 stars

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A
Angelique R.
Rating: 5 out of 5
following a purchase from 25/12/2025
Super happy
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Patricia J.
Rating: 5 out of 5
following a purchase from 07/12/2025
Fast delivery and product true to the description.
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Juan Manuel D.
Rating: 5 out of 5
following a purchase from 30/12/2025
Everything perfect and fast
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Angélique G.
Rating: 5 out of 5
following a purchase from 30/12/2025
Very good product, of very good quality!
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Assalia L.
Rating: 5 out of 5
following a purchase from 29/12/2025
Super lamp, in line with what I wanted!!!
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Mélanie M.
Rating: 5 out of 5
following a purchase from 20/12/2025
I am very happy with my purchase
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Susanne F.
Rating: 1 out of 5
following a purchase from 21/12/2025
I am trying to return the order, but after sending a message to them, there was not much of a reply regarding how I can return the order.
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Liudmila T.
Rating: 5 out of 5
following a purchase from 26/12/2025
Very nice lamp, good quality and great customer service with excellent follow-up.
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Damien N.
Rating: 5 out of 5
following a purchase from 28/12/2025
The rendering is not bad! Thank you for the speed as well.
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Aurelie B.
Rating: 1 out of 5
following a purchase from 20/12/2025
After sending an email forgetting the order number, I sent another email this time with the order number, and after 1 week of waiting regarding a base problem, I received no news. Having already purchased once without issue, then a second time with a problem without response, and since I cannot use this base, that is why I give 1 star.
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Jean-Luc T.
Rating: 5 out of 5
following a purchase from 25/11/2025
Nice item. Fast delivery.
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Valérie M.
Rating: 5 out of 5
following a purchase from 27/12/2025
Very nice product for a cheap gift but that pleases a lot. See you soon
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Valentina F.
Rating: 1 out of 5
following a purchase from 26/12/2025
I contacted them but they never replied
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Daniel M.
Rating: 5 out of 5
following a purchase from 27/12/2025
Very good product satisfied
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Isabelle F.
Rating: 5 out of 5
following a purchase from 13/12/2025
Package delivered quickly, product conforms to the order
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Kathy B.
Rating: 5 out of 5
following a purchase from 18/12/2025
Super product I am very happy with the result thank you very much.
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Roxane J.
Rating: 5 out of 5
following a purchase from 20/12/2025
I ordered 2 lamps to give as gifts for Christmas, really beautiful!
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Gwenaelle B.
Rating: 5 out of 5
following a purchase from 18/12/2025
Everything is perfect, order received on time.
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Nadine D.
Rating: 1 out of 5
following a purchase from 22/12/2025
I ordered on December 22, package received on December 27, while the site guaranteed delivery on 12/25, anyway let's move on. I ordered 3 lamps for my nephews, I wanted 2 with the singer JUL and 1 with the singer NINHO. I received the opposite, how to return it to get what I want? Thank you for your response as there is no way to contact you otherwise. Nadine DUTEMPLE. I ordered 3 lamps.
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Response from Pictyourlamp.com
Hello,
We apologize for this inconvenience.
We encountered an exceptional technical problem with the contact form on the site, which may have prevented the proper reception of some messages.
To ensure that your request regarding the non-compliant package is properly handled, please write directly to [email protected]
.
All requests are processed within 24 to 48 business hours by our customer service.

Best regards,
The LampePhoto team.
P
PESTRE M.
Rating: 5 out of 5
following a purchase from 20/12/2025
Happy with this purchase, I recommend
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Christianne B.
Rating: 5 out of 5
following a purchase from 24/12/2025
Very beautiful lamp photo my little girl will be delighted
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Magie B.
Rating: 5 out of 5
following a purchase from 25/12/2025
Beautiful
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Ingrida T.
Rating: 1 out of 5
following a purchase from 22/12/2025
The item arrived broken. Poor customer service.
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Donatien N.
Rating: 5 out of 5
following a purchase from 22/12/2025
Super product thank you
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Sandrine B.
Rating: 5 out of 5
following a purchase from 22/12/2025
Good product
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Imene F.
Rating: 5 out of 5
following a purchase from 23/12/2025
My niece was happy and it shows well
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Wencke G.
Rating: 1 out of 5
following a purchase from 22/12/2025
I paid extra shipping costs for express delivery and the item arrived much too late. Not recommended
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Laurence Z.
Rating: 5 out of 5
following a purchase from 22/12/2025
Product as described, fast delivery
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solange G.
Rating: 5 out of 5
following a purchase from 21/12/2025
satisfied with the product
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Nathalie R.
Rating: 3 out of 5
following a purchase from 22/12/2025
Delivery was guaranteed on 12/24/2025 (for Christmas) with a payment of €9.90 for a "24h UPS express delivery". I opted for this option by paying an extra for the 24h delivery which ultimately was not carried out! Disappointment not to have been able to offer this gift on Christmas Eve but 6 days later because the delivery was made, after complaint, on Monday 12/29/2025! Not a small delay... of one day. Added to the disappointment are the additional costs for a delivery supposed to be "EXPRESS in 24h" paid for nothing. First order on the site Lampephoto.fr very disappointing. I do not recommend this site not only for a delay but for having assured me against payment of an extra, a delivery for an important day when it was only carried out almost 1 week later. It is a total lack of respect and seriousness on the part of this seller. seriousness
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Hélène B.
Rating: 5 out of 5
following a purchase from 19/12/2025
Super
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Carole K.
Rating: 5 out of 5
following a purchase from 19/12/2025
Very fast
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GERARD B.
Rating: 5 out of 5
following a purchase from 13/12/2025
super I recommend!
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Lucas F.
Rating: 5 out of 5
following a purchase from 20/12/2025
The photo I requested is very very well done and you can clearly recognize the people! However, a small flaw is that the power supply is on the side so you can see the wire.
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Carine J.
Rating: 5 out of 5
following a purchase from 20/12/2025
Quick and beautiful lamp, a thousand thanks
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Catherine H.
Rating: 5 out of 5
following a purchase from 19/12/2025
Very satisfied with my order
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Tanguy C.
Rating: 5 out of 5
following a purchase from 22/12/2025
Ok
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Angelique L.
Rating: 5 out of 5
following a purchase from 22/12/2025
Very well
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Isabelle H.
Rating: 5 out of 5
following a purchase from 20/12/2025
Delighted with this purchase, very nice rendering of the photo on this support! Very fast delivery. Thank you very much
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Sandrine D.
Rating: 5 out of 5
following a purchase from 20/12/2025
I am very happy with the photo lamps, they are beautiful. I recommend them.. Thank you very much for refunding me for the mistake I made in my order.. I have recommended your site to other people.. thank you
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