Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.
Article in conformity with the request. Personalized text very well placed at the level of the photo. Great result. Received very quickly. I highly recommend it is very serious
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Response from Pictyourlamp.com
Hello, we are delighted to know that you enjoyed your photo lamp and our services, we hope to see you soon and would be very grateful for an update on your review.
Sincerely
Ophelia from Lampephoto.fr
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Swantje W.
Rating: 3 out of 5
following a purchase from 22/11/2022
Lamp is super 😊 However, there was unfortunately a complaint with the base, which ran a bit slow. Is now but settled, but therefore unfortunately point deduction.
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Ethan L.
Rating: 3 out of 5
following a purchase from 22/11/2022
Super nice but light problem after a week of use
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Response from Pictyourlamp.com
Hello, we are glad to know that you like your photo lamp and we apologize again for this rare inconvenience, if you encounter new problems, do not hesitate to contact us at [email protected].
Sincerely
Ophélie from Lampephoto.fr
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Stephanie D.
Rating: 3 out of 5
following a purchase from 20/11/2022
Have actually imagined something better under it
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Olena L.
Rating: 1 out of 5
following a purchase from 18/11/2022
Заказала с часами !!! Прислали самую дешёвую, заплатила 55 евро ,а прислали за 40 . Попросила назад деньги ,не прислали , обман просто . Не заказывайте ничего у них ...
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Sylvie B.
Rating: 3 out of 5
following a purchase from 19/11/2022
Disappointed because the size of the frame is only half of what was ordered, it should be A4
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Response from Pictyourlamp.com
Hello,
we are sorry to hear that you were disappointed by the size of the frame in your order. Please contact us at [email protected] so that we can resolve the problem as soon as possible.
Have a nice day,
Lisa from lampephoto.fr
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Chanel H.
Rating: 1 out of 5
following a purchase from 20/11/2022
I Still don't have my painting!
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Catherine C.
Rating: 3 out of 5
following a purchase from 17/11/2022
Delivery sent to a relay while paid to deliver to a home more received message dpd as delivered after received message time posted as delivered 2 hours later another message telling me delivered to a relay no address!.while should be delivered to a home! In addition claws Not very happy
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Response from Pictyourlamp.com
Hello,
We are sorry for the inconvenience but delivery is not our responsibility.
have a nice day,
Lisa from lampephoto.fr
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Tea N.
Rating: 3 out of 5
following a purchase from 15/11/2022
Order not complete. Contacted twice and received no feedback.
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Sylvie R.
Rating: 3 out of 5
following a purchase from 15/11/2022
The base works well but the lanbe is rough and there are some small hiccups in the manufacturing process.
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Response from Pictyourlamp.com
Hello, we hope that your new lamp has arrived at its destination in good condition. We hope that we have reassured you about our products and that you will like them. We would be very grateful if you could review your opinion of us.
Sincerely
Ophélie from Lampephoto.fr
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Benoit T.
Rating: 3 out of 5
following a purchase from 13/11/2022
order a wooden base bluetooth received black base bluetooth otherwise nice
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Response from Pictyourlamp.com
Hello, we hope your cradle arrived safely, we thank you for your order and would be very grateful for an update on your review.
Sincerely
Ophélie from Lampephoto.fr
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Lili T.
Rating: 1 out of 5
following a purchase from 11/11/2022
Received the plate in good condition. But the support is not working. And to this day, no answer to my email...
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Lydia B.
Rating: 1 out of 5
following a purchase from 06/11/2022
Order late it was marked 24 hours, package broken
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Response from Pictyourlamp.com
Hello, we are sorry to learn of this delay, unfortunately beyond our control. Indeed the carriers can encounter problems during the delivery of your packages. We have nevertheless been able to reship your lamp free of charge as a commercial gesture.
We hope that your new lamp will satisfy you and we would be grateful for a comment on your opinion.
We remain at your disposal at [email protected] .
Sincerely,
Ophélie from Lampephoto.fr
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Shalie B.
Rating: 1 out of 5
following a purchase from 26/09/2022
Krijg geen reactie!!! Eerder besteld, en toen verliep alles goed. Kort geleden weer besteld. Kreeg geen order nummer maar wel betaald. Ik heb pictyourlamp meerdere malen gemaild, maar helaas geen reactie. Dit had ik niet van ze verwacht.
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Seraina B.
Rating: 1 out of 5
following a purchase from 07/11/2022
Zum kotzen
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Sandrine R.
Rating: 3 out of 5
following a purchase from 08/11/2022
It is more a night light than a lamp, rather a gadget, for the price, not terrible
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Dac V.
Rating: 1 out of 5
following a purchase from 07/11/2022
Plaatje beschadigd. Nog steeds heen en weer aan het mailen. Nu voor de 2de keer weer foto's sturen. Dus hopelijk word het nog opgelost
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Charles L.
Rating: 1 out of 5
following a purchase from 03/11/2022
Very disappointed much too expensive by the product a real gadget
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Nadia L.
Rating: 3 out of 5
following a purchase from 29/10/2022
Disappointed with the size, I thought it was going to be bigger otherwise the rendering is nice
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Response from Pictyourlamp.com
Hello, we are glad to hear that you like the rendering of your photo lamp. We are sorry for your inconvenience, we try to make our sites as understandable as possible for you. If you have any questions, we can be reached at [email protected].
Sincerely
Ophélie from Lampephoto.fr
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Solenn L.
Rating: 1 out of 5
following a purchase from 30/10/2022
I ordered 2 items and received nothing I hope to receive next week
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Response from Pictyourlamp.com
Hello, following our email exchanges, we hope to have been able to reassure you and are sorry for the inconvenience caused by the abnormally long delay of your delivery. If you have any further questions please contact us at [email protected] . It would be a pleasure to see your opinion updated.
Sincerely,
Ophélie from Lampephoto.fr
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Jimmy D.
Rating: 1 out of 5
following a purchase from 02/11/2022
It was not what i thought it was
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Sophie P.
Rating: 3 out of 5
following a purchase from 29/10/2022
Very nice once in operation but a little disappointed despite advertising a 15×20 plate but finally it is 15×17 a little too bad I am undecided on a next purchase!
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Response from Pictyourlamp.com
Hello Sophie, thank you for your review of our Lampephoto.fr website. We're delighted that you enjoyed using our lamp, despite the slightly smaller size than you expected.
Have a nice day,
Lisa from lampephoto.fr
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Noelle H.
Rating: 3 out of 5
following a purchase from 26/10/2022
Corresponds to the order
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Kirsten K.
Rating: 1 out of 5
following a purchase from 13/10/2022
I am very disappointed!!! The expensive 24 hour delivery service arrived only 3 days late, my name was misspelled, the motif was reversed, my complaints went unanswered.
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Katrin G.
Rating: 3 out of 5
following a purchase from 12/10/2022
Very fast delivery
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Nathalie L.
Rating: 1 out of 5
following a purchase from 11/10/2022
Very disappointed the plexiglass plate was not the right size, I had to have it cut to the right size. It's a pity especially since it was for a gift so the me of the accounting details!
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Response from Pictyourlamp.com
Hello, we're sorry for the inconvenience.
After checking, I don't see any e-mail from you. If your lamp has a defect, we will reproduce it without delay.
Please contact us again at [email protected].
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr
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Cindy G.
Rating: 1 out of 5
following a purchase from 13/10/2022
No response to my mails. Wanted to send something back but no one responds. Never again will I buy something from you
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Semra Y.
Rating: 1 out of 5
following a purchase from 06/10/2022
very scratched and cheap quality have expected more for 50€
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Melissa B.
Rating: 1 out of 5
following a purchase from 07/10/2022
Package received broken, very disappointed
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Response from Pictyourlamp.com
Hello, we are sorry to hear that, this inconvenience is unfortunately independent of us and it usually occurs during delivery by carrier. However, do not hesitate to contact us at [email protected] and we will be able to send you back your order as well as a commercial gesture to apologize for the inconvenience caused.
Sincerely,
Ophélie from Lampephoto.fr
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Beatrice S.
Rating: 3 out of 5
following a purchase from 27/09/2022
the photo is great,but the base was defective and no one responded to my request,too bad about the gift for mom
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Anne M.
Rating: 3 out of 5
following a purchase from 29/09/2022
Good quality, neat shipping but there is no inscription that I had put
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Response from Pictyourlamp.com
Hello, we hope we were able to rectify our error on your order and we apologize again for this inconvenience. We would be delighted to hear that you were satisfied with our commercial gesture.
Sincerely
Ophélie from Lampephoto.fr
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Gabriele B.
Rating: 1 out of 5
following a purchase from 25/09/2022
Not satisfied have already sent 2 maul because of a complaint because at the base the charging socket is broken and asked for replacement unfortunately no response received not customer friendly
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Léa H.
Rating: 3 out of 5
following a purchase from 21/09/2022
Magnificent lamp, the only drawback is that it does not work with batteries, it must necessarily be connected
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Response from Pictyourlamp.com
Hello, we hope we have been able to help you solve your problem, if any new complication should appear, you can contact us again at [email protected]. We would be very grateful for an update of your opinion.
Sincerely
Ophélie from Lampephoto.fr
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Véronique M.
Rating: 3 out of 5
following a purchase from 18/09/2022
Very nice lamp... I recommend...
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Response from Pictyourlamp.com
Hello, we are happy to hear that you like your photo lamp, a review of your opinion would be a great support.
Sincerely
Ophélie from Lampephoto.fr
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Michael A.
Rating: 1 out of 5
following a purchase from 16/09/2022
The result is an absolute disaster and a cheek, has nothing identical with the photos of your website. You advertise with premium quality and top design, but these are by no means recognizable. Which qualified designer was at work here is a mystery to me. The only thing that is qualitatively somewhat higher in delivery, which is the base whereby one must not forget the price. I urge you to call out a reasonable work!
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Romy V.
Rating: 1 out of 5
following a purchase from 09/09/2022
Glas was helemaal overzien van krassen. Dit was een cadeau en vind het zeer teleurstellend hoe ik dit heb moeten afleveren. Vandaar 1 ster.
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Dominique P.
Rating: 3 out of 5
following a purchase from 04/09/2022
Mooie lamp maar helaas zit het glas niet stevig op de standaard waardoor het glas veel wiebelt
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Jean Pierre F.
Rating: 3 out of 5
following a purchase from 29/08/2022
I am not happy, I received the picture but it does not fit in the base I sent you a message asking if there were several models of base but I have no news???
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Response from Pictyourlamp.com
Hello, we have sent you the base corresponding to your order, but we haven't heard from you since. We hope it will arrive without a hitch. We apologize again for this fortuitous error and hope you enjoy your lamp.
Sincerely
Ophélie from Lampephoto.fr
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Alice B.
Rating: 3 out of 5
following a purchase from 31/08/2022
Great gift, shipping very fast but too expensive for the price, the plexiglass was not cut fine and it looks a little dusty in the slices. Cheap material but the person super awesome
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Déborah C.
Rating: 3 out of 5
following a purchase from 30/08/2022
Very good product, good quality and very fast reception!
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Response from Pictyourlamp.com
Hello, delighted to hear that you were satisfied with our services. An update on your review would give us great pleasure and support.
Sincerely
Ophélie from Lampephoto.fr
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