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A
Rating: 1 out of 5
Where is my order...??? Best regards, Alois Gruber [email protected]
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Customer reviews of Pictyourlamp.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews
Summary of reviews
The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.
Reviews 1 and 3 stars
Reset filtersL
Rating: 1 out of 5
They did it wrong to me and I don't receive answers
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D
Rating: 1 out of 5
Good morning, I find the lamp not worth what I paid. I expected it to be different.
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S
Rating: 3 out of 5
Well delivered as expected, just missing a small rubber foot under the base.
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K
Rating: 1 out of 5
First of all I did not receive the right sockle and contact Pictyourlamp 2x about this issue didn’t work out, because sadly I still didn’t recieve any reply. I hope I will get one soon.
T
Rating: 1 out of 5
I wanted to complain but couldn't find a complaints page because it is not well processed.
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J
Rating: 1 out of 5
The product is for the cats! I want my money back!!!
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L
Rating: 3 out of 5
I am delighted with what I ordered because it corresponds exactly to the photo; however, I am terribly disappointed with the carrier UPS because it specifies that the order will be delivered in 24/48h GUARANTEED and I had to wait more than 5 days to receive it, so I am terribly disappointed with the carrier and with you for using this company. First time I ordered and unfortunately it will be the last time.
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K
Rating: 1 out of 5
Delivery was not made on time and there was a mistake in the text.
S
Rating: 3 out of 5
I ordered a lamp with a hologram, but the hologram arrived all scratched.
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J
Rating: 1 out of 5
Unfortunately, I received the wrong item, and I would like my money back please. Thank you
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B
Rating: 3 out of 5
the on-off lamp button no longer works fortunately the remote control does the job otherwise very nice lamp
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J
Rating: 1 out of 5
I am totally disappointed, the base is also plastic and looks really cheap, I also imagined the sign with the car on it to be more valuable. It's a shame that you don't get a response to emails.
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S
Rating: 1 out of 5
I did not find the information in case of exchange or return. My friend already has the photo lamp
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J
Rating: 3 out of 5
Dear for what it is
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H
Rating: 1 out of 5
The shipping was fast, thank you for that. The quality is very poor and there are also many small scratches!!!
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M
Rating: 3 out of 5
The product in the picture looked very nice, unfortunately the actual product did not quite meet my expectations. The plaster looked milky and had visible scratches. The quality was overall not as stated in the description. Furthermore, I had ordered the item as a gift, but the packaging was torn and crushed, which was very unfortunate. I was therefore quite disappointed.
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A
Rating: 3 out of 5
I paid for express shipping for free, still had to wait 3 days and expected to get the money back for the express shipping.
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C
Rating: 1 out of 5
I am very disappointed because the image of the photo I sent you arrived home all scratched, I also sent messages on the app without receiving a response, so much so that I find my purchase all scratched and UNPRESENTABLE.
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V
Rating: 1 out of 5
Very good, serious site
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A
Rating: 1 out of 5
The lamp arrived scratched, I tried to contact support but no one replied to me
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M
Rating: 1 out of 5
I did not receive the entire order, I did not get the base.
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R
Rating: 1 out of 5
The lamp arrived with many scratches
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C
Rating: 1 out of 5
Damaged goods no response to email not recommended
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L
Rating: 3 out of 5
The product is okay. Unfortunately, despite express shipping and thus higher costs, I still received the package late.
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R
Rating: 1 out of 5
Item unfortunately damaged and shows signs of wear and tear! Very unfortunate! Return label not received despite inquiries to the seller. No response to date!
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M
Rating: 3 out of 5
The idea is good but it's a bit expensive since the lighting system is worth no more than 5€ online, as my grandmother said, fooled once but not twice.
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K
Rating: 1 out of 5
paid too much shipping costs by mistake no refund as a goodwill gesture too bad from the base very disappointed does not blink in sync just turns off and on nothing more no remote control for the base a disgrace just sad not recommendable too bad too bad too bad !!!
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R
Rating: 1 out of 5
God bless you. As you know, I ordered and paid for a product from you, but unfortunately it does not meet my expectations. I had asked you to contact me in advance before you processed the item. I sent you two messages, but there was no response, and you are also not reachable by phone. I am totally disappointed with the item and it is too expensive at 76.80. Therefore, I kindly ask you to refund my money, and as soon as the money is in my account, I will return the lamp light part. Best regards, Ruth Völk. P.S. Please respond.
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A
Rating: 3 out of 5
Great product as a gift idea, but the disc engraved in the photo is unfortunately scratched!
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D
Rating: 1 out of 5
There is a defect in the Lamborghini plate I ordered.
K
Rating: 1 out of 5
Unfortunately, no responses received regarding the return!!
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M
Rating: 1 out of 5
I was sent the wrong sign. The bottom part is good. So far, there has been no response to my written complaint, so I have to complain about it again. Otherwise, I will have to return everything.
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P
Rating: 1 out of 5
Item not received!!!
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G
Rating: 1 out of 5
Unfortunately, the lamp does NOT work with batteries... I have written several times, but unfortunately I do not get a response.
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J
Rating: 3 out of 5
Very pretty lamp except for a charging cord that doesn't work.
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H
Rating: 3 out of 5
Image not particularly well cut
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F
Rating: 3 out of 5
Very nice looking lamp, perfect. However, very disappointing delivery! Paid for express 24h and received the package more than 2 days later.
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D
Rating: 3 out of 5
I received the photo engraved with beautiful scratches on the bottom despite the correct packaging; it was sent like this. It is not due to the delivery but to the manufacturing.
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B
Rating: 1 out of 5
Bad, I paid more than €11 for an order in 24 hours and it took from Thursday to Monday to arrive. I wanted to claim the amount for not delivering it in 24 hours and I received no response.
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