Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.
The product is great! But the delivery... paying for a 24h delivery on a Wednesday to receive the package only on Monday at the end of the day is not cool.Mo' son couldn't get his Gift on time.Thanks UPS.
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Silvia S.
Rating: 1 out of 5
following a purchase from 11/12/2024
I have sent you several emails and have not received a reply. My item is defective
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Bianca V.
Rating: 1 out of 5
following a purchase from 11/12/2024
Er zit een hele lelijke kras op. Ik had het cadeau gedaan. En wordt niet op mijn mail gereageerd. Ik wil een nieuwe.
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Julie D.
Rating: 1 out of 5
following a purchase from 10/12/2024
Delivery at a relay point while I was at home, no one came.
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Béatrice G.
Rating: 1 out of 5
following a purchase from 10/12/2024
Very disappointed...
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Henri D.
Rating: 1 out of 5
following a purchase from 29/11/2024
PL-2418060 he's nice but have a broken power cable or the connection base kind regards, henri
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Kinou B.
Rating: 3 out of 5
following a purchase from 09/12/2024
I didn't receive the right batteries, and the holder with the hearts doesn't light up pink as stipulated. It vaguely follows the colors of the other holder with the photo, hardly perspectible. Disappointed
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Zeljka D.
Rating: 1 out of 5
following a purchase from 09/12/2024
Lamp was scratched and no customer service to help.
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Alexandra B.
Rating: 1 out of 5
following a purchase from 07/12/2024
Lamp received broken, not what I asked for and no response from after-sales service, so very disappointed with this service.
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Florent B.
Rating: 3 out of 5
following a purchase from 07/12/2024
The plates seem to be of good quality, but they don't fit the bases I bought on a lampephoto stand. On the stands and on the internet, they don't have the same bases.
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Cecile T.
Rating: 1 out of 5
following a purchase from 08/12/2024
Package not received
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Serge V.
Rating: 3 out of 5
following a purchase from 03/12/2024
I'm a little disappointed 😞 because I ordered from you and other retailers offer the same item for even less.
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Jacques D.
Rating: 3 out of 5
following a purchase from 08/12/2024
When I ordered, I paid for a home delivery which did not take place.ups the only carrier who could not find my address. I had 3 messages announcing a delivery and a postponement.I ordered on Friday and was able to pick up my package 10 days later (commitment within 48 hours). Your answer is there is nothing we can do. I bought the base with a clock radio except that there is no radio.
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Ralf B.
Rating: 1 out of 5
following a purchase from 05/12/2024
Absolute garbage, never again. Battery lasts a maximum of 15 minutes. Cheapest China goods !!! Hands off !!!
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Rachel R.
Rating: 3 out of 5
following a purchase from 05/12/2024
Long delivery time, because of the driver
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Laetitia P.
Rating: 1 out of 5
following a purchase from 05/12/2024
This one is marked by micro scratches, it's a shame because the rendering is very pretty.
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Isabelle C.
Rating: 3 out of 5
following a purchase from 05/12/2024
Perfect
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Marion P.
Rating: 3 out of 5
following a purchase from 05/12/2024
When I ordered my lamp, I was charged 2 times when I received only 1 lamp, otherwise the result of the lamp is top...!
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Gérard B.
Rating: 1 out of 5
following a purchase from 02/12/2024
Waited 13 days for my parcel instead of 3 to 4 days as planned
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Sylvie V.
Rating: 1 out of 5
following a purchase from 05/12/2024
I still haven't received my parcel!!!!!!!
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Yuna F.
Rating: 3 out of 5
following a purchase from 05/12/2024
Lampe Rayé disappointed
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Maryline G.
Rating: 1 out of 5
following a purchase from 04/12/2024
Damaged object disappointed
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Olivier M.
Rating: 1 out of 5
following a purchase from 02/12/2024
I received a product that doesn't work... after several emails, no return.
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Christelle L.
Rating: 1 out of 5
following a purchase from 04/12/2024
I placed an order on December 5th and paid 7€ for a 48 to 72h delivery. I only received it on December 13th because the address was supposedly incomplete, even though it was correct. Very disappointed.
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Isabelle M.
Rating: 1 out of 5
following a purchase from 04/12/2024
I didn't expect it to be a small disappointment.
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Berne B.
Rating: 1 out of 5
following a purchase from 02/12/2024
not bright enough too dark
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Adeline D.
Rating: 3 out of 5
following a purchase from 03/12/2024
The lamp is nice, but what I asked for in the text was not written correctly. I sent an e-mail to complain and got no reply.
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Andy W.
Rating: 1 out of 5
following a purchase from 02/12/2024
I have not received what I ordered. I didn't get an answer to my request about my correct order.
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Markus V.
Rating: 1 out of 5
following a purchase from 02/12/2024
Lamp ordered with cat picture and received with dog picture
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Szabolcs F.
Rating: 1 out of 5
following a purchase from 01/12/2024
I have not received my order yet!
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Nicolas A.
Rating: 3 out of 5
following a purchase from 30/11/2024
Disappointed by the rendering, just a print on Plexiglas.
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Severine F.
Rating: 1 out of 5
following a purchase from 29/11/2024
I did not receive the whole order and sent a message
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Joseph M.
Rating: 1 out of 5
following a purchase from 29/11/2024
I ordered 3 lamp 3d .1 the glass was all scratched and without protection, despite my mail I received no response thank you for contacting me thank you my phone number is 06 24 82 43 26 or by mail [email protected]
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Marta C.
Rating: 1 out of 5
following a purchase from 28/11/2024
Dissatisfied with service: received incomplete order, missing USB charger ordered together and paid for. I have been writing to support for a week now to point it out and no one has responded. Gone. Doesn't seem serious to me.
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Sara C.
Rating: 3 out of 5
following a purchase from 28/11/2024
Well, order for a gift.
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Arthur A.
Rating: 3 out of 5
following a purchase from 27/11/2024
Very good quality lamp, but the lack of a charger for the cable is regrettable, especially considering the price paid.
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Cristina B.
Rating: 1 out of 5
following a purchase from 26/11/2024
I ordered with confidence. I thought it would be a quality product. Paid very dearly. What arrived was cheap glass and even had scratches and cracks around the edges. I wrote on the website what the problem was but no one replied, they still haven't replied. This is such a disgusting service.
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Franziska H.
Rating: 1 out of 5
following a purchase from 24/11/2024
Unfortunately, the pictures were mixed up, even though they were uploaded correctly, and there was no response to my complaint.
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Lorenzo C.
Rating: 1 out of 5
following a purchase from 22/11/2024
The lamp received is of very poor quality and if I had seen it in person I would not have bought it even for 5 euros. I tried to send you a complaint email asking to be able to return the item but the system does not recognize your email address. Deeply disappointed.
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Halima B.
Rating: 1 out of 5
following a purchase from 14/11/2024
Lamp received late, sent without protective film and scratched all over. I don't know what to do since it's a wedding gift. To be checked with the bride and groom.
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