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S
Rating: 3 out of 5
Order placed on Friday with an extra charge of €9.90 for 24h delivery. Parcel received on Monday... Otherwise, very satisfied with the product.
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Customer reviews of Pictyourlamp.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 812 published reviews
Summary of reviews
Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.
Reviews 1 and 3 stars
Reset filtersD
Rating: 3 out of 5
Beautiful lamps, but one remote control does not work. There is no response to complaints by email. All I want is a working remote control and any feedback at all. MfG Doreen
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C
Rating: 1 out of 5
I have not received my purchase
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C
Rating: 3 out of 5
Hello, I knew your products on a market in St Pierre la Mer in the beyond and I was told that I could buy personalized products on your site with the solcle that I bought from them, I made an order of 2 personalized items, the price with the promised discount, delivery everything is perfect, jump that your plate is wider than those needed for my base and nothing is stipulated on the site, fortunately it works but it is not stable, it's really too bad. So I'm hesitating to order again because I don't know how to choose the right plate for my base. Sincerely, Blaise Catherine
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F
Rating: 1 out of 5
The lamp does not come on
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C
Rating: 1 out of 5
The package is missing the batteries I bought! I would like to be reimbursed or have them sent to me. Thank you Godart Coppélia
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M
Rating: 3 out of 5
The idea of the product is very good but it was not possible to see how the photo would look like before printing, also the printing does not allow to appreciate the photo properly.
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C
Rating: 3 out of 5
I thought the lamp would be a little bigger.
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A
Rating: 1 out of 5
Too small, misleading photo.
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M
Rating: 1 out of 5
Item never received!!!
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S
Rating: 3 out of 5
The lamp arrived ruined
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L
Rating: 1 out of 5
Lamp binnen gekregen met krassen en de foto er niet mooi op.Meerdere keren contact gezocht maar helaas geen reactie zeer slecht
A
Rating: 3 out of 5
I am satisfied with the product but not with the delivery which was guaranteed in 24 hours and instead it took longer. I purchased the product Thursday evening but it arrived Monday afternoon.
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L
Rating: 1 out of 5
I pay more for delivery in 24h, I receive it 4 days after the order, and moreover the product is not protected by the so-called protective film. As a result, the lamp is scratched and it's really ugly to look at.
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S
Rating: 1 out of 5
The deliveryman never planned for me Disappointed
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A
Rating: 1 out of 5
Mijn lampje is stuk aangekomen, dit was om bij mijn overleden kleinzoon te zetten, heb hun meerdere keren geprobeerd te bereiken maar nooit antwoord gehad, echt jammer !
C
Rating: 1 out of 5
Hello, the "laser" cutting is not up to the standard advertised in the ad description. I am disappointed with my purchase.
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C
Rating: 1 out of 5
Ordering and shipping went smoothly. However, the item was faulty. Returns are made more difficult.
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E
Rating: 1 out of 5
Lamp not as shown
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M
Rating: 3 out of 5
I think it looks too kitschy
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V
Rating: 3 out of 5
I was expecting to see the photo I had chosen in color which is a shame!!!!
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N
Rating: 3 out of 5
Easy to use
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E
Rating: 3 out of 5
Hello, I asked you several times for a small addition (45 YEARS) the same day by mail, you never took it into account??? WHAT A SHAME...🤔🙃🤔
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G
Rating: 3 out of 5
UPS service quality problem: never showed up at my home. Dropped off the package far from my home. Gave incorrect pick-up information.
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E
Rating: 1 out of 5
Top quality and speed. Unfortunately with spelling mistakes and still no answer after more than a week of waiting...
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J
Rating: 1 out of 5
Je kan op geen enkele manier contact krijgen met het bedrijf. Bezorging vreselijk ik heb mijn pakketje bijna een week te laat gekregen terwijl ik extra heb betaald geld krijg je niet terug geen respons op je mailtjes. Enige wat goed is dat je na alle ellende toch iets moois heb dus is het belangrijk wat je nodig heb bestel ver van tevoren.
M
Rating: 1 out of 5
The quality of the product is good, but I was delivered 9 days late by UPS, so my daughter, for whom the parcel was intended, didn't get her present on the day. And no commercial gesture was made.
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T
Rating: 1 out of 5
I expected real glass for the price. I am also not satisfied with the design
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R
Rating: 1 out of 5
This day September 8, 2024 I just opened the gift for my friend the photo was in color and on the support black and white nothing serious however there are 2 scratches on the support I can not offer it
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M
Rating: 3 out of 5
The lamp is nice, but the container was torn, so it's not a great gift. A bit disappointed.
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M
Rating: 1 out of 5
They are not reliable, they paid for delivery and have not delivered my order for two weeks.
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C
Rating: 3 out of 5
Great item but delivery time not respected
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A
Rating: 1 out of 5
I never received my parcel, I haven't heard from customer service for 48 hours and I haven't been reimbursed either.
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J
Rating: 3 out of 5
Very fast and careful delivery. On the other hand the relay point was not respected at all I had to move I find it a pity in view of the amounts of delivery charges!!!
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E
Rating: 1 out of 5
not good as I was charged £34.80 twice and only got one item. No next order
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E
Rating: 3 out of 5
I'm sure the company is very good, but my photo wasn't sharp enough.
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J
Rating: 1 out of 5
The size of the photo does not correspond to the order.
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S
Rating: 3 out of 5
It's a shame during the day you can't see anything
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V
Rating: 1 out of 5
honestly I was expecting something prettier I really didn't like it as soon as I received it as soon as I put it away in the cupboard dsl
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S
Rating: 1 out of 5
All striped
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