Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews
5 8 026 82% 4 843 9% 3 304 3% 2 231 2% 1 355 4%

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1 and 3 stars

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C
Carole B.
Rating: 3 out of 5
following a purchase from 11/11/2024
I thought the lamp would be a little bigger.
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alain V.
Rating: 1 out of 5
following a purchase from 08/11/2024
Too small, misleading photo.
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Michael M.
Rating: 1 out of 5
following a purchase from 06/11/2024
Item never received!!!
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Susanna M.
Rating: 3 out of 5
following a purchase from 26/10/2024
The lamp arrived ruined
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Lotte R.
Rating: 1 out of 5
following a purchase from 26/10/2024
Lamp binnen gekregen met krassen en de foto er niet mooi op.Meerdere keren contact gezocht maar helaas geen reactie zeer slecht
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astrid P.
Rating: 3 out of 5
following a purchase from 24/10/2024
I am satisfied with the product but not with the delivery which was guaranteed in 24 hours and instead it took longer. I purchased the product Thursday evening but it arrived Monday afternoon.
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Liam S.
Rating: 1 out of 5
following a purchase from 24/10/2024
I pay more for delivery in 24h, I receive it 4 days after the order, and moreover the product is not protected by the so-called protective film. As a result, the lamp is scratched and it's really ugly to look at.
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Sandrine G.
Rating: 1 out of 5
following a purchase from 19/10/2024
The deliveryman never planned for me Disappointed
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Anja G.
Rating: 1 out of 5
following a purchase from 18/10/2024
Mijn lampje is stuk aangekomen, dit was om bij mijn overleden kleinzoon te zetten, heb hun meerdere keren geprobeerd te bereiken maar nooit antwoord gehad, echt jammer !
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Christian L.
Rating: 1 out of 5
following a purchase from 15/10/2024
Hello, the "laser" cutting is not up to the standard advertised in the ad description. I am disappointed with my purchase.
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Christina B.
Rating: 1 out of 5
following a purchase from 13/10/2024
Ordering and shipping went smoothly. However, the item was faulty. Returns are made more difficult.
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Evelyne D.
Rating: 1 out of 5
following a purchase from 11/10/2024
Lamp not as shown
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Marie France B.
Rating: 3 out of 5
following a purchase from 28/09/2024
I think it looks too kitschy
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valerie G.
Rating: 3 out of 5
following a purchase from 30/09/2024
I was expecting to see the photo I had chosen in color which is a shame!!!!
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Nelson B.
Rating: 3 out of 5
following a purchase from 18/09/2024
Easy to use
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Eric F.
Rating: 3 out of 5
following a purchase from 12/09/2024
Hello, I asked you several times for a small addition (45 YEARS) the same day by mail, you never took it into account??? WHAT A SHAME...🤔🙃🤔
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Ghislaine B.
Rating: 3 out of 5
following a purchase from 04/09/2024
UPS service quality problem: never showed up at my home. Dropped off the package far from my home. Gave incorrect pick-up information.
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EDEKA F.
Rating: 1 out of 5
following a purchase from 05/09/2024
Top quality and speed. Unfortunately with spelling mistakes and still no answer after more than a week of waiting...
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Julitha O.
Rating: 1 out of 5
following a purchase from 30/08/2024
Je kan op geen enkele manier contact krijgen met het bedrijf. Bezorging vreselijk ik heb mijn pakketje bijna een week te laat gekregen terwijl ik extra heb betaald geld krijg je niet terug geen respons op je mailtjes. Enige wat goed is dat je na alle ellende toch iets moois heb dus is het belangrijk wat je nodig heb bestel ver van tevoren.
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Magali D.
Rating: 1 out of 5
following a purchase from 31/08/2024
The quality of the product is good, but I was delivered 9 days late by UPS, so my daughter, for whom the parcel was intended, didn't get her present on the day. And no commercial gesture was made.
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Thomas K.
Rating: 1 out of 5
following a purchase from 28/08/2024
I expected real glass for the price. I am also not satisfied with the design
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Roselyne C.
Rating: 1 out of 5
following a purchase from 29/08/2024
This day September 8, 2024 I just opened the gift for my friend the photo was in color and on the support black and white nothing serious however there are 2 scratches on the support I can not offer it
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Michèle L.
Rating: 3 out of 5
following a purchase from 26/08/2024
The lamp is nice, but the container was torn, so it's not a great gift. A bit disappointed.
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Mame Seny C.
Rating: 1 out of 5
following a purchase from 21/08/2024
They are not reliable, they paid for delivery and have not delivered my order for two weeks.
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Carole G.
Rating: 3 out of 5
following a purchase from 20/08/2024
Great item but delivery time not respected
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Armelle C.
Rating: 1 out of 5
following a purchase from 10/08/2024
I never received my parcel, I haven't heard from customer service for 48 hours and I haven't been reimbursed either.
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Jessica M.
Rating: 3 out of 5
following a purchase from 19/07/2024
Very fast and careful delivery. On the other hand the relay point was not respected at all I had to move I find it a pity in view of the amounts of delivery charges!!!
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Eliette A.
Rating: 1 out of 5
following a purchase from 09/07/2024
not good as I was charged £34.80 twice and only got one item. No next order
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Evelyne P.
Rating: 3 out of 5
following a purchase from 01/07/2024
I'm sure the company is very good, but my photo wasn't sharp enough.
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Julien S.
Rating: 1 out of 5
following a purchase from 17/06/2024
The size of the photo does not correspond to the order.
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Séverine F.
Rating: 3 out of 5
following a purchase from 13/06/2024
It's a shame during the day you can't see anything
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vanessa R.
Rating: 1 out of 5
following a purchase from 05/06/2024
honestly I was expecting something prettier I really didn't like it as soon as I received it as soon as I put it away in the cupboard dsl
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Soner Y.
Rating: 1 out of 5
following a purchase from 28/05/2024
All striped
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Alexia D.
Rating: 1 out of 5
following a purchase from 22/05/2024
The lamp plus after only 1 week...
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Julien B.
Rating: 3 out of 5
following a purchase from 07/05/2024
Hello I am very happy with the result for the lamp but disappointed for the delivery time because I paid more to have it quickly with DHL express and I received my package 9 days later only negative point because the lamp is beautiful thank you for the work done.
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Shaina M.
Rating: 1 out of 5
following a purchase from 27/04/2024
Package received in poor condition
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Christopher L.
Rating: 1 out of 5
following a purchase from 02/05/2024
No book to help you understand how to use it (no instructions)
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Marie-paule M.
Rating: 1 out of 5
following a purchase from 20/04/2024
I'm very disappointed with the result, and the worst part is that it was a gift...
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Maeva G.
Rating: 3 out of 5
following a purchase from 15/04/2024
Very nice product, personalized photo lamp with alarm clock holder. The only big PROBLEM is that there are no instructions on how to operate the alarm clock because the time is not permanently displayed. And other problems
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jean B.
Rating: 1 out of 5
following a purchase from 10/04/2024
Speed and efficiency. Very well finished and clean work Congratulations
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