Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 812 published reviews
5 8 071 82% 4 843 9% 3 305 3% 2 232 2% 1 361 4%

Summary of reviews

Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.

Reviews 1 and 3 stars

Reset filters
A
Alexia D.
Rating: 1 out of 5
following a purchase from 22/05/2024
The lamp plus after only 1 week...
Translated reviews
J
Julien B.
Rating: 3 out of 5
following a purchase from 07/05/2024
Hello I am very happy with the result for the lamp but disappointed for the delivery time because I paid more to have it quickly with DHL express and I received my package 9 days later only negative point because the lamp is beautiful thank you for the work done.
Translated reviews
S
Shaina M.
Rating: 1 out of 5
following a purchase from 27/04/2024
Package received in poor condition
Translated reviews
C
Christopher L.
Rating: 1 out of 5
following a purchase from 02/05/2024
No book to help you understand how to use it (no instructions)
Translated reviews
M
Marie-Paule M.
Rating: 1 out of 5
following a purchase from 20/04/2024
I'm very disappointed with the result, and the worst part is that it was a gift...
Translated reviews
M
Maeva G.
Rating: 3 out of 5
following a purchase from 15/04/2024
Very nice product, personalized photo lamp with alarm clock holder. The only big PROBLEM is that there are no instructions on how to operate the alarm clock because the time is not permanently displayed. And other problems
Translated reviews
J
Jean B.
Rating: 1 out of 5
following a purchase from 10/04/2024
Speed and efficiency. Very well finished and clean work Congratulations
Translated reviews
A
Anthony G.
Rating: 1 out of 5
following a purchase from 03/04/2024
The stand doesn't even stand up
Translated reviews
D
David L.
Rating: 3 out of 5
following a purchase from 27/03/2024
Delivery made outside my home found in a grocery store after complaint because the deliveryman had not warned me and the product has a defect compared to the photo damage.
Translated reviews
B
Bruno G.
Rating: 3 out of 5
following a purchase from 16/03/2024
Satisfied
Translated reviews
O
Ophelie L.
Rating: 3 out of 5
following a purchase from 16/03/2024
The lamp is very pretty. But it's not very professional when it comes to cutting. Very disappointed with the cut of the lamp. Too bad
Translated reviews
V
Victor C.
Rating: 3 out of 5
following a purchase from 11/03/2024
Printing the photo I wanted to a print job .
Translated reviews
C
Camille R.
Rating: 3 out of 5
following a purchase from 01/03/2024
A first lamp scratched, a second less but still... Although customer service is extremely responsive and understanding, I'm rather disappointed with my experience, even if I'm still convinced that the concept is top-notch.
Translated reviews
C
Corinne M.
Rating: 1 out of 5
following a purchase from 21/02/2024
fine
Translated reviews
A
[email protected] C.
Rating: 1 out of 5
following a purchase from 10/02/2024
I have not received my parcel.
Translated reviews
S
Sandrine D.
Rating: 1 out of 5
following a purchase from 16/02/2024
Very nice product
Translated reviews
M
Marc L.
Rating: 3 out of 5
following a purchase from 16/02/2024
I waited too long for my order and the parcel arrived at another address? The lamp is very good
Translated reviews
J
Johann B.
Rating: 3 out of 5
following a purchase from 06/02/2024
Disappointed by the quality of the print on the lamp
Translated reviews
O
Olivier S.
Rating: 3 out of 5
following a purchase from 08/02/2024
Beautiful lamp
Translated reviews
P
Pascal H.
Rating: 3 out of 5
following a purchase from 07/02/2024
Damaged carton
Translated reviews
M
Marie Isabelle A.
Rating: 1 out of 5
following a purchase from 06/02/2024
Lack of precision
Translated reviews
A
Antoine M.
Rating: 3 out of 5
following a purchase from 07/02/2024
I would have given it 5 stars if there were no scratches.....
Translated reviews
A
Alizee C.
Rating: 1 out of 5
following a purchase from 06/02/2024
Medium
Translated reviews
C
Christelle L.
Rating: 1 out of 5
following a purchase from 03/02/2024
Broken arrival lamp Johnny's
Translated reviews
T
Theo C.
Rating: 3 out of 5
following a purchase from 03/02/2024
The lamp received has a few scratches.
Translated reviews
M
Manu S.
Rating: 3 out of 5
following a purchase from 31/01/2024
Very different photo from the one I sent in black and white, which I didn't expect!
Translated reviews
M
Marie Claude G.
Rating: 3 out of 5
following a purchase from 31/01/2024
A little disappointed by the quality
Translated reviews
S
Sylvie D.
Rating: 3 out of 5
following a purchase from 23/01/2024
Difficult-to-reach customer service: no telephone number available
Translated reviews
T
Thierry P.
Rating: 1 out of 5
following a purchase from 14/12/2023
guaranteed delivery before Christmas but received a week later !!!!!
Translated reviews
S
Stéphanie T.
Rating: 1 out of 5
following a purchase from 09/01/2024
Not at all happy, I had sent you an address, rectification, you have nothing taken into account. The parcel went somewhere else.
Translated reviews
A
Alexandra L.
Rating: 1 out of 5
following a purchase from 08/01/2024
Suoer
Translated reviews
I
Isabelle C.
Rating: 1 out of 5
following a purchase from 05/01/2024
Hello, frame not the right size 15/15!!! no plug and no simulation of the exact photo!
Translated reviews
N
Nesrine B.
Rating: 1 out of 5
following a purchase from 05/01/2024
I received a broken lamp
Translated reviews
F
Frédérique D.
Rating: 3 out of 5
following a purchase from 13/12/2023
Ordered on a Wednesday evening, manufactured on Thursday, delivered on Friday morning! Incredibly fast delivery. Perfect packaging. I had expected something of higher quality, and there were 2 scratches, close to the base but a little disappointing. The workmanship needs to be better. That said, the luminous base makes a nice and original gift.
Translated reviews
L
Ludovic G.
Rating: 3 out of 5
following a purchase from 02/01/2024
Very well made but two big scratches
Translated reviews
F
Fabrice E.
Rating: 1 out of 5
following a purchase from 02/01/2024
Lamp received broken....service apres vente contacté et pas de reponse
Translated reviews
M
Mathieu M.
Rating: 3 out of 5
following a purchase from 31/12/2023
Fast and efficient, but a few problems remain. There is a difference in brightness compared to the image on the site. For example, the brightness is strong near the base, then fades as you move up the image. On the site image, brightness is even across the entire plate. What's more, some details don't stand out as shown. In the case of Toothless's lamp (Dragon animation), the female Lightning Fury is completely white. The detail of her scales is not perceptible. Conclusion: an interesting, innovative and pleasant product overall, but with only average precision.
Translated reviews
S
Suzanne D.
Rating: 3 out of 5
following a purchase from 27/12/2023
La. Photo not so clear you can't see well
Translated reviews
M
Miche T.
Rating: 1 out of 5
following a purchase from 28/12/2023
Wrong delivery address
Translated reviews
C
Claude J.
Rating: 1 out of 5
following a purchase from 24/12/2023
I haven't received my order since December 24th, very disappointed.
Translated reviews
We use cookies for audience measurement and improving user experience.