Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews
5 8 026 82% 4 843 9% 3 304 3% 2 231 2% 1 355 4%

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1 and 3 stars

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A
Anthony G.
Rating: 1 out of 5
following a purchase from 03/04/2024
The stand doesn't even stand up
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David L.
Rating: 3 out of 5
following a purchase from 27/03/2024
Delivery made outside my home found in a grocery store after complaint because the deliveryman had not warned me and the product has a defect compared to the photo damage.
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BRUNO G.
Rating: 3 out of 5
following a purchase from 16/03/2024
Satisfied
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Ophelie L.
Rating: 3 out of 5
following a purchase from 16/03/2024
The lamp is very pretty. But it's not very professional when it comes to cutting. Very disappointed with the cut of the lamp. Too bad
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Victor C.
Rating: 3 out of 5
following a purchase from 11/03/2024
Printing the photo I wanted to a print job .
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Camille R.
Rating: 3 out of 5
following a purchase from 01/03/2024
A first lamp scratched, a second less but still... Although customer service is extremely responsive and understanding, I'm rather disappointed with my experience, even if I'm still convinced that the concept is top-notch.
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corinne M.
Rating: 1 out of 5
following a purchase from 21/02/2024
fine
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[email protected] C.
Rating: 1 out of 5
following a purchase from 10/02/2024
I have not received my parcel.
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sandrine D.
Rating: 1 out of 5
following a purchase from 16/02/2024
Very nice product
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Marc L.
Rating: 3 out of 5
following a purchase from 16/02/2024
I waited too long for my order and the parcel arrived at another address? The lamp is very good
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Johann B.
Rating: 3 out of 5
following a purchase from 06/02/2024
Disappointed by the quality of the print on the lamp
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olivier S.
Rating: 3 out of 5
following a purchase from 08/02/2024
Beautiful lamp
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Pascal H.
Rating: 3 out of 5
following a purchase from 07/02/2024
Damaged carton
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Marie Isabelle A.
Rating: 1 out of 5
following a purchase from 06/02/2024
Lack of precision
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Antoine M.
Rating: 3 out of 5
following a purchase from 07/02/2024
I would have given it 5 stars if there were no scratches.....
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Alizee C.
Rating: 1 out of 5
following a purchase from 06/02/2024
Medium
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Christelle L.
Rating: 1 out of 5
following a purchase from 03/02/2024
Broken arrival lamp Johnny's
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Theo C.
Rating: 3 out of 5
following a purchase from 03/02/2024
The lamp received has a few scratches.
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Manu S.
Rating: 3 out of 5
following a purchase from 31/01/2024
Very different photo from the one I sent in black and white, which I didn't expect!
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Marie Claude G.
Rating: 3 out of 5
following a purchase from 31/01/2024
A little disappointed by the quality
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Sylvie D.
Rating: 3 out of 5
following a purchase from 23/01/2024
Difficult-to-reach customer service: no telephone number available
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Thierry P.
Rating: 1 out of 5
following a purchase from 14/12/2023
guaranteed delivery before Christmas but received a week later !!!!!
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Stéphanie T.
Rating: 1 out of 5
following a purchase from 09/01/2024
Not at all happy, I had sent you an address, rectification, you have nothing taken into account. The parcel went somewhere else.
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Alexandra L.
Rating: 1 out of 5
following a purchase from 08/01/2024
Suoer
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Isabelle C.
Rating: 1 out of 5
following a purchase from 05/01/2024
Hello, frame not the right size 15/15!!! no plug and no simulation of the exact photo!
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Nesrine B.
Rating: 1 out of 5
following a purchase from 05/01/2024
I received a broken lamp
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Frédérique D.
Rating: 3 out of 5
following a purchase from 13/12/2023
Ordered on a Wednesday evening, manufactured on Thursday, delivered on Friday morning! Incredibly fast delivery. Perfect packaging. I had expected something of higher quality, and there were 2 scratches, close to the base but a little disappointing. The workmanship needs to be better. That said, the luminous base makes a nice and original gift.
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Ludovic G.
Rating: 3 out of 5
following a purchase from 02/01/2024
Very well made but two big scratches
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Fabrice E.
Rating: 1 out of 5
following a purchase from 02/01/2024
Lamp received broken....service apres vente contacté et pas de reponse
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Mathieu M.
Rating: 3 out of 5
following a purchase from 31/12/2023
Fast and efficient, but a few problems remain. There is a difference in brightness compared to the image on the site. For example, the brightness is strong near the base, then fades as you move up the image. On the site image, brightness is even across the entire plate. What's more, some details don't stand out as shown. In the case of Toothless's lamp (Dragon animation), the female Lightning Fury is completely white. The detail of her scales is not perceptible. Conclusion: an interesting, innovative and pleasant product overall, but with only average precision.
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suzanne D.
Rating: 3 out of 5
following a purchase from 27/12/2023
La. Photo not so clear you can't see well
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Miche T.
Rating: 1 out of 5
following a purchase from 28/12/2023
Wrong delivery address
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claude J.
Rating: 1 out of 5
following a purchase from 24/12/2023
I haven't received my order since December 24th, very disappointed.
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Karim B.
Rating: 3 out of 5
following a purchase from 25/12/2023
Pretty but unfortunately arrived with scratches.
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Denis F.
Rating: 1 out of 5
following a purchase from 23/12/2023
I had asked for the text to be engraved on the wooden base. In the end, it was engraved on the plexiglass and is hardly visible. The moral is, there's no need to fill in fields so that nothing is taken into account in the customer's request when placing the order.
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Karine L.
Rating: 1 out of 5
following a purchase from 22/12/2023
I ordered 2 brackets and only received one.
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Clément B.
Rating: 3 out of 5
following a purchase from 18/12/2023
Very fast design and delivery. Product as requested. On the other hand, the quality of the photo print leaves something to be desired, it has nothing to do with the beautiful print you see on the site.
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jessica C.
Rating: 3 out of 5
following a purchase from 20/12/2023
lots of scratches on the lamp
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Gladys S.
Rating: 1 out of 5
following a purchase from 16/12/2023
My order was supposed to arrive before Christmas. Unfortunately it arrived 2 days late. Too bad...
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Serge G.
Rating: 3 out of 5
following a purchase from 16/12/2023
Disappointed with the article, for the price, I would have thought it more imposing.
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