Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 812 published reviews
5 8 071 82% 4 843 9% 3 305 3% 2 232 2% 1 361 4%

Summary of reviews

Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.

Reviews 1 and 4 stars

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Justin F.
Rating: 4 out of 5
following a purchase from 23/10/2022
Fast delivery top quality I would have liked to have a view before but otherwise really cool I can only recommend
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Sabrina G.
Rating: 4 out of 5
following a purchase from 23/10/2022
Super beautiful and like the picture thank you
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Nadine T.
Rating: 4 out of 5
following a purchase from 17/10/2022
Good value for money Excellent delivery time
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Kirsten K.
Rating: 1 out of 5
following a purchase from 13/10/2022
I am very disappointed!!! The expensive 24 hour delivery service arrived only 3 days late, my name was misspelled, the motif was reversed, my complaints went unanswered.
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Nathalie L.
Rating: 1 out of 5
following a purchase from 11/10/2022
Very disappointed the plexiglass plate was not the right size, I had to have it cut to the right size. It's a pity especially since it was for a gift so the me of the accounting details!
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Response from Pictyourlamp.com
Hello, we're sorry for the inconvenience.
After checking, I don't see any e-mail from you. If your lamp has a defect, we will reproduce it without delay.
Please contact us again at [email protected].
Have a nice day,
Best regards,
Alexandra from Lampephoto.fr
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Bruno C.
Rating: 4 out of 5
following a purchase from 10/10/2022
Hello, I thought that the images would come out more. A little disappointed on this side. Otherwise, it's a good performance.
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Cindy G.
Rating: 1 out of 5
following a purchase from 13/10/2022
No response to my mails. Wanted to send something back but no one responds. Never again will I buy something from you
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Semra Y.
Rating: 1 out of 5
following a purchase from 06/10/2022
very scratched and cheap quality have expected more for 50€
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Melissa B.
Rating: 1 out of 5
following a purchase from 07/10/2022
Package received broken, very disappointed
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Response from Pictyourlamp.com
Hello, we are sorry to hear that, this inconvenience is unfortunately independent of us and it usually occurs during delivery by carrier. However, do not hesitate to contact us at [email protected] and we will be able to send you back your order as well as a commercial gesture to apologize for the inconvenience caused.
Sincerely,
Ophélie from Lampephoto.fr
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Véronique C.
Rating: 4 out of 5
following a purchase from 02/10/2022
Order arrived well but not with the right base The person who received the complaint was very responsive (thank you) Satisfied, I recommend
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Alain V.
Rating: 4 out of 5
following a purchase from 01/10/2022
The lamp is in the whole is correct the fast sending the downside the format slightly small for the price otherwise I advise lamp very original
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Marine D.
Rating: 4 out of 5
following a purchase from 01/10/2022
Very good
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José Louis H.
Rating: 4 out of 5
following a purchase from 01/10/2022
Very good and fast site
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David C.
Rating: 4 out of 5
following a purchase from 29/09/2022
I am satisfied with my purchase.
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Isabelle B.
Rating: 4 out of 5
following a purchase from 27/09/2022
Not bad at all! Very fast delivery! Nice little gadget with the pictures that look good. A little expensive.
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Gabriele B.
Rating: 1 out of 5
following a purchase from 25/09/2022
Not satisfied have already sent 2 maul because of a complaint because at the base the charging socket is broken and asked for replacement unfortunately no response received not customer friendly
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Adeline Ou Sebastien G.
Rating: 4 out of 5
following a purchase from 22/09/2022
Great, just a small detail that bothers me. On the website there is a photo of a couple with trees in the background, and on your reproduction there are no trees. We thought that you were going to make only the people when we ordered, but now we have a TV behind etc. .... I did see that there was a box where to note the particulars but your example had not put us in the ear in this sense.
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Tina P.
Rating: 4 out of 5
following a purchase from 16/09/2022
It turned out great. The surprise is successful . Fast delivery. Again and again with pleasure .
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Michael A.
Rating: 1 out of 5
following a purchase from 16/09/2022
The result is an absolute disaster and a cheek, has nothing identical with the photos of your website. You advertise with premium quality and top design, but these are by no means recognizable. Which qualified designer was at work here is a mystery to me. The only thing that is qualitatively somewhat higher in delivery, which is the base whereby one must not forget the price. I urge you to call out a reasonable work!
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Catherine A.
Rating: 4 out of 5
following a purchase from 18/09/2022
The lamp delighted my grandson. The delivery was fast, I really appreciated the different messages for the progress and the routing of my order. The only small concern was the delivery place different from the one chosen...without much consequence though. If I find the model I'm looking for for a new lamp, I will renew an order.
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Brigitte H.
Rating: 4 out of 5
following a purchase from 08/09/2022
Really great Thank you
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Romy V.
Rating: 1 out of 5
following a purchase from 09/09/2022
Glas was helemaal overzien van krassen. Dit was een cadeau en vind het zeer teleurstellend hoe ik dit heb moeten afleveren. Vandaar 1 ster.
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Virginie H.
Rating: 4 out of 5
following a purchase from 06/09/2022
Very good articles Perfect execution Interesting price Fast delivery
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Clémentine S.
Rating: 4 out of 5
following a purchase from 05/09/2022
Quick and easy thanks 👍🏼
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Kevin T.
Rating: 4 out of 5
following a purchase from 29/08/2022
Unfortunately, I got the wrong one first. Have contacted the same and received a quick response and my correct article.
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David C.
Rating: 4 out of 5
following a purchase from 29/08/2022
Product received within the expected time, well packaged and protected. Conforms to our expectations even if I was expecting glass (for the price) But I am very satisfied with my purchase! Do not hesitate to contact me
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Anka S.
Rating: 1 out of 5
following a purchase from 27/08/2022
Package has not arrived
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Eric D.
Rating: 4 out of 5
following a purchase from 25/08/2022
very good product, it's a pity that the delivery was more than long; expected in 48 hours, received 7 days later!
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Dawn B.
Rating: 1 out of 5
following a purchase from 06/08/2022
Terrible service, have got the last 2 orders wrong and will not answer my emails to rectify the problem..very poor.
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Vivian S.
Rating: 4 out of 5
following a purchase from 16/08/2022
Order processed quickly. Item arrived on time and is in order. Beautiful work. Must be reprimanded the supplier. The package arrived in a very desolate condition. Goods fortunately but well packed. Nothing broken.
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Tanja K.
Rating: 1 out of 5
following a purchase from 09/08/2022
Until now, the delivery has not arrived. Supposedly dpd has delivered, but never arrived with me. The seller has unfortunately not responded to my request so far. I have requested money back, but nothing more frhört...🤷♀️ Currently I am dissatisfied. Hope I get feedback and my money soon.
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Thi-Thu M.
Rating: 4 out of 5
following a purchase from 05/08/2022
It's nice and original
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Mandy P.
Rating: 4 out of 5
following a purchase from 19/07/2022
Beautiful lamp, only a little rough pixelated
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Christine B.
Rating: 4 out of 5
following a purchase from 17/07/2022
Very happy with my purchase, original lamp arrived quickly despite a problem with the carrier Chronopost who changed the place and date of delivery and I had to manage to recover it in a relay much further from my home than the one chosen. It's a pity that your site uses this carrier who decides for the customers without their opinion.
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Shiromani B.
Rating: 1 out of 5
following a purchase from 14/07/2022
Please reply on my email!!
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Ophelie L.
Rating: 4 out of 5
following a purchase from 17/07/2022
Very nice and well detailed lamp!!!
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Daria C.
Rating: 4 out of 5
following a purchase from 16/07/2022
the order arrived well but I paid 7€ for it to arrive in 48-72 h and it arrived within a week.
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Malika M.
Rating: 4 out of 5
following a purchase from 09/07/2022
the whole is beautiful, the base is impeccable, the transfer of the photo is very good except that the finish of the frame leaves something to be desired because poorly finished, asperities even cutting it's a shame!
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Jelle D.
Rating: 4 out of 5
following a purchase from 05/07/2022
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Eric L.
Rating: 4 out of 5
following a purchase from 05/07/2022
hello very fast super work thank you cordially
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