Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 760 published reviews
5 8 027 82% 4 843 9% 3 304 3% 2 231 2% 1 355 4%

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1 and 4 stars

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Michael G.
Rating: 1 out of 5
following a purchase from 22/06/2022
No lamp received ... Each time they said I was supposedly not at home ...
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Patrick B.
Rating: 4 out of 5
following a purchase from 21/06/2022
Surprising and pleasant result. We were missing an inscription that we reported and that was corrected very quickly. Thank you for your responsiveness.
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Laëtitia Palazzone S.
Rating: 4 out of 5
following a purchase from 19/06/2022
Thank you very much
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Sonia B.
Rating: 4 out of 5
following a purchase from 23/05/2022
Package arrived in perfect condition! Happy with my purchase
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Sjoukje Z.
Rating: 4 out of 5
following a purchase from 12/06/2022
Nice present for my son and daughter in law birthday and 1 year weddingday.
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Walid P.
Rating: 4 out of 5
following a purchase from 12/06/2022
A little too expensive...but product conforms to expectations, delivery on time, serious company.
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JOELLE D.
Rating: 1 out of 5
following a purchase from 07/06/2022
The lamp does not work and I do not have a phone number to reach this seller
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Jeannine M.
Rating: 1 out of 5
following a purchase from 05/06/2022
Bonghjornu I am not happy the light block does not work and can on top
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Response from Pictyourlamp.com
Hello, we're sorry for the inconvenience. Our bases are guaranteed for 1 year. Simply contact us at [email protected] and we'll replace your base.
Best regards,
Alexandra from Lampephoto.fr
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Corinne J.
Rating: 4 out of 5
following a purchase from 02/06/2022
great but the dimensions don't match, smaller ???
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Islem B.
Rating: 4 out of 5
following a purchase from 02/06/2022
The delivery was fast and top, the product corresponds well to the order except some imperfections in the plastic of the plate. I would have liked to find a product with a bluetooth connection to stream from a smartphone and a radio with an integration with Google Cast audio for example or an intelligent assistant to make the product much more useful.
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Burcu B.
Rating: 4 out of 5
following a purchase from 31/05/2022
Super blij met mijn product! Snel geleverd en klantenservice is ook super snel!
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Nadine B.
Rating: 4 out of 5
following a purchase from 26/05/2022
Product corresponds well to the description of the merchant. Very good packaging.
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Armand C.
Rating: 4 out of 5
following a purchase from 26/05/2022
Very satisfied, I recommend😉
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Jasmin B.
Rating: 4 out of 5
following a purchase from 26/05/2022
Easy and fast order and delivery!
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Gwladys B.
Rating: 4 out of 5
following a purchase from 25/05/2022
Very nice lamp
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Jordane V.
Rating: 4 out of 5
following a purchase from 26/05/2022
Very nice product but unfortunately defective. The light box does not work very well...
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Nicole K.
Rating: 4 out of 5
following a purchase from 23/05/2022
I had not received an order confirmation:(, but otherwise everything went well and the result is great
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Rachid A.
Rating: 4 out of 5
following a purchase from 24/05/2022
Nice lamp. The result is great. The sales and after-sales service is also very responsive in case of questions or problems.
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Kévin G.
Rating: 1 out of 5
following a purchase from 23/05/2022
Article ordered on Tuesday, delivery service chosen 24h48h and article received 6 days later not serious
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Response from Pictyourlamp.com
Hello, following your order of 23/05 the delivery time on this period of Mother's Day, the carriers may encounter difficulties and results in delays in deliveries beyond our control. We are at your disposal if you have other questions, contact this address [email protected] . We are sorry for your inconvenience and hope that your order can still be a pleasure.
Sincerely
Ophélie from Lampephoto.fr
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Tanja M.
Rating: 4 out of 5
following a purchase from 21/05/2022
The lamp is really great and my husband was very pleased. The only criticism was unfortunately the delivery time (Max 72 hours), which was not met and thus the gift was unfortunately not there in time. So rather order a little earlier ;)
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Sylvie P.
Rating: 4 out of 5
following a purchase from 22/05/2022
Beautiful, my daughters were happy, but we had a problem with the base, I had to recommend one urgently on a site, because one of the two was damaged. But it is a very nice gift to make.
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Julien B.
Rating: 4 out of 5
following a purchase from 22/05/2022
Very satisfied.
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Stéphane B.
Rating: 4 out of 5
following a purchase from 22/05/2022
Satisfied
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Aurélie A.
Rating: 4 out of 5
following a purchase from 22/05/2022
The result is really pretty. I just wish I had a "real" look at what it would look like in the end. So stress until the reception of the package.
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Martina P.
Rating: 1 out of 5
following a purchase from 10/05/2022
The lamp contains a serious optical error, which I have reported. Only a succinct answer comes back that that shouldn't be bad. Another email from me was not even responded to. I think that if you really pay a lot of money for such a lamp, you have to get a 100% good product. I wasn't even offered a discount or anything like that.
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Kyllian L.
Rating: 4 out of 5
following a purchase from 18/05/2022
Extremely fast delivery and item conforms to the description, contractual with the pictures. Works very well at the reception I recommend. Only downside: no instructions for the bluetooth speaker base.
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OLIVIER R.
Rating: 4 out of 5
following a purchase from 15/05/2022
Super pretty but malgret the film of protection there are still traces which do not leave
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Flavienne E.
Rating: 4 out of 5
following a purchase from 07/05/2022
The result of the final product is what I expected. Only downside: the connection of the lamp which can only be done through a USB port; a plug 🔌 from a power outlet would have been welcome 🤗. Beautiful product.
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Chayma H.
Rating: 4 out of 5
following a purchase from 11/05/2022
very fast delivery, good product, too bad the light is not powerful enough.
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Mickael M.
Rating: 4 out of 5
following a purchase from 11/05/2022
Received the lamp in 48 hours for Mother's Day for my children product very nice and really well done well packaged I recommend (ps just small downside where the note it would miss a plug with the usb cable)
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Tina S.
Rating: 1 out of 5
following a purchase from 08/05/2022
I was really excited when I found this website but I was really disappointed to be honest! First of all I ordered a 24h shipment that didn't work at all cause I got the package with a delay of a week!!!! Second the lamp came broken like I mean the stander and I wrote mails and tried to contact the firm but it didn't work! I would have really appreciated it if I would get at least some kind of compensation
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Sebastiaan N.
Rating: 4 out of 5
following a purchase from 05/05/2022
Besides the fact it took a week to deliver even when i paid for 24 hr shipment the product is amazing. A unique work of art
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Marjorie L.
Rating: 4 out of 5
following a purchase from 04/05/2022
Very very fast delivery as written and the product just beautiful
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CHRISTINE M.
Rating: 4 out of 5
following a purchase from 05/05/2022
Very nice lamp, I hope our friends will like it.
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André B.
Rating: 1 out of 5
following a purchase from 03/05/2022
Poor customer service, poor delivery, overpriced delivery which then arrives after 4 days anyway.
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Véronique G.
Rating: 4 out of 5
following a purchase from 30/04/2022
It's been two times that I order everything went very well on my two orders, very serious I recommend
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Grégory D.
Rating: 4 out of 5
following a purchase from 30/04/2022
Top
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Gaetan M.
Rating: 4 out of 5
following a purchase from 24/04/2022
Very nice lamp and package arrived on time as expected! I recommend....
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Jim D.
Rating: 4 out of 5
following a purchase from 26/04/2022
Mooie lamp
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Giuseppe M.
Rating: 4 out of 5
following a purchase from 28/04/2022
Good product meets expectations
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