Customer reviews of Pictyourlamp.com

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9,3 /10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1 and 4 stars

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Thallinger J.
Rating: 4 out of 5
following a purchase from 30/11/2021
Well received and very good work I highly recommend to everyone 👍
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Jean-François F.
Rating: 4 out of 5
following a purchase from 14/11/2021
Very nice
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Virginie G.
Rating: 4 out of 5
following a purchase from 30/11/2021
The package was received quickly and met my expectations.
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Marie Therese C.
Rating: 4 out of 5
following a purchase from 26/11/2021
Nice work that pleased the person who received it
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Patricia L.
Rating: 4 out of 5
following a purchase from 28/11/2021
Constant of my order
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Christine G.
Rating: 4 out of 5
following a purchase from 30/11/2021
Satisfied
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Jocelyne R.
Rating: 4 out of 5
following a purchase from 29/11/2021
Super work very happy I recommend
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cecile D.
Rating: 4 out of 5
following a purchase from 28/11/2021
It's for kdo de noel so I'll know later if it's working, but I find the idea and concept very nice
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Nathalie G.
Rating: 4 out of 5
following a purchase from 28/11/2021
Very satisfied
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Christophe S.
Rating: 4 out of 5
following a purchase from 27/11/2021
Product conforms to the description. Very good quality product. However, I think it's a shame that there are no instructions on how to use the base.
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REGINE D.
Rating: 4 out of 5
following a purchase from 26/11/2021
I am very pleased with my purchase and will be ordering again for gifts. I am very pleased with my purchase and will be ordering again for gifts.
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Amandine C.
Rating: 4 out of 5
following a purchase from 26/11/2021
Fast order processing and fast delivery. The lamp looks good. The photo is well reproduced and cut out. The materials seem to be of good quality for the price. It's a Christmas gift... so we'll see how long it lasts...
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Alisson L.
Rating: 4 out of 5
following a purchase from 26/11/2021
Very satisfied with the product and very fast reception.
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dominique M.
Rating: 4 out of 5
following a purchase from 24/11/2021
The product was well packaged and delivered quickly. I recommend this site.
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Mélodie C.
Rating: 4 out of 5
following a purchase from 25/11/2021
I received a scratched light and I sent an email and I have no answer
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Louis S.
Rating: 1 out of 5
following a purchase from 23/11/2021
The box above the lamp to turn on and off is already not working, jsp what I need to do
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Response from Pictyourlamp.com
Hello,
we are sorry for this inconvenience. Our bases are guaranteed for 1 year, you just have to contact us at [email protected], we will proceed to the replacement of your base.
Have a nice day,
Sincerely,
Thomas from Lampephoto.fr
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sandrine L.
Rating: 4 out of 5
following a purchase from 19/11/2021
happy with the result
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Manoli L.
Rating: 4 out of 5
following a purchase from 23/11/2021
I am very pleased with the service and the quality of the product. I have been very satisfied with the service and the quality of the product. I highly recommend
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PARC DE YOURTES JANDER S.
Rating: 4 out of 5
following a purchase from 23/11/2021
Well packaged item. Received on time. Recommend it.
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David B.
Rating: 4 out of 5
following a purchase from 21/11/2021
Ordered quickly, I ordered a small lamp for my son, he will open it for Christmas. I ordered two key rings. Nice effect, a slight reduction in the size of the plexiglass would not be bad. Beware of a few drips that I can not remove but do not interfere with the use and especially the beautiful effect / appearance of the key ring light.
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Response from Pictyourlamp.com
Hello and thank you very much for your feedback. I am sorry for the "drip marks". The laser cutting process causes this type of mark, however, normally all plates are cleaned by our technicians. We have a rather busy schedule with the Christmas holidays coming up and it is possible that the cleaning of your key rings was not done properly. We apologize for this. You can easily remove these marks with a soft cloth and acetone, or makeup remover which is perhaps easier to find at home :)
Thank you for your confidence and see you soon on the site.
I hope to see you soon on the site,
Thomas from lampephoto.fr
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NOEL B.
Rating: 4 out of 5
following a purchase from 21/11/2021
I recommend you make great laser cut with our own photo fast enough package
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Christian P.
Rating: 4 out of 5
following a purchase from 22/11/2021
Very nice rendering. Maybe missing a notice for the base.
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Valérie B.
Rating: 4 out of 5
following a purchase from 21/11/2021
It is very beautiful but I had asked not to engrave the background, just my threads and everything was engraved. The comments that are indicated at the time of ordering are not taken into account. I am very pleased with the service and the quality of the product.
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Jonathan B.
Rating: 4 out of 5
following a purchase from 21/11/2021
Very happy with my purchase of 3 lamps, one of the pictures is a bit blurry but came from an MMS. A few scratches on 2 of the 3 lamps, but they are supposed to be on the side of the protection film, hoping that after removing the film at Christmas the scratches will not be on the plate as well.
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Sébastien L.
Rating: 4 out of 5
following a purchase from 21/11/2021
Beautiful and I live in Belgium I received it in less than a week great 😁
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Christine C.
Rating: 4 out of 5
following a purchase from 17/11/2021
Very happy with my order
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Cindy G.
Rating: 4 out of 5
following a purchase from 14/11/2021
Very nice but I feel that there are some flaws on the edges, so it's a bit expensive. I would recommend it anyway as it makes a great gift. I'm thinking of ordering again on another occasion.
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Philippe Q.
Rating: 4 out of 5
following a purchase from 13/11/2021
I am very pleased with the quality and speed of shipping. Ordered and received in just 3 days... I'm a bit disappointed with the photo lamp, but I'm sure she'll be pleased with it. The other two photo lamps with film/series motifs are perfect. The only drawback is the Black Friday promotion which falls 48 hours after my order and therefore, without me being able to benefit from it, leaves me with a "slight bitter taste"... (2 lamps bought, the 3rd offered).
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Stéphanie V.
Rating: 4 out of 5
following a purchase from 10/11/2021
Very good as on the picture I recommend
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Colette A.
Rating: 1 out of 5
following a purchase from 08/10/2021
Very nice lamp, it's a wonderful gift
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Response from Pictyourlamp.com
Hello, we are glad to know that you like our product. The one star must be a mistake and we hope you'll come back and change your comment, that would be great.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
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Grellety F.
Rating: 1 out of 5
following a purchase from 08/11/2021
I received the package well nevertheless I have the usb plug which is damaged 😕
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Response from Pictyourlamp.com
Hello, I'm sorry but I don't see any exchange with customer service about this. If you have received a damaged part of your order, we are sorry. Just let us know and we'll send it back to you. Please contact us at [email protected].
Best regards,
Alexandra from Lampephoto.fr
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Maëlle M.
Rating: 4 out of 5
following a purchase from 08/11/2021
I'm very pleased with the quality of the product and the service. I'm sure I'll be able to get it again.
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SIMONE D.
Rating: 4 out of 5
following a purchase from 06/11/2021
Package arrived in good condition. A little disappointed with the goods
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Carole F.
Rating: 1 out of 5
following a purchase from 06/11/2021
Very disappointed, as it was a gift for my daughter and the base was too narrow to fit the frame. Impossible.
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Response from Pictyourlamp.com
Hello, after checking we couldn't find an e-mail from you. Please don't hesitate to contact us at [email protected] so that we can work together to solve this problem.
Best regards,
Alexandra from Lampephoto.fr
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marie L.
Rating: 4 out of 5
following a purchase from 06/11/2021
The quality is ouff only negative point it is necessary to force enough to be able to put it in the base if not nothing to say. At the top
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Andrea M.
Rating: 4 out of 5
following a purchase from 31/10/2021
Very nice gift with fast secure delivery. Would be nice to have a look at the designed product before ordering.
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Bert D.
Rating: 4 out of 5
following a purchase from 12/10/2021
It was an excellent result
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Olivia K.
Rating: 4 out of 5
following a purchase from 23/10/2021
Very pretty 🥰
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Laurent A.
Rating: 4 out of 5
following a purchase from 19/10/2021
Quality product but the basic stand seems a bit fragile
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Karima R.
Rating: 4 out of 5
following a purchase from 05/10/2021
Good evening just the gift box on the corner it was well used
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