Customer reviews of Pictyourlamp.com

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9,3 /10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1 and 4 stars

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G
Ghislaine M.
Rating: 4 out of 5
following a purchase from 22/11/2025
Beautiful realization
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Alexis D.
Rating: 4 out of 5
following a purchase from 21/11/2025
Very good
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Christine H.
Rating: 4 out of 5
following a purchase from 21/11/2025
Very ugly
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ERIC P.
Rating: 4 out of 5
following a purchase from 18/11/2025
Good but after the order, I saw the TV ad announcing the 3rd lamp for free!
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Sophie C.
Rating: 4 out of 5
following a purchase from 15/11/2025
I made a mistake with the size, so I am disappointed
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Annie-claude F.
Rating: 4 out of 5
following a purchase from 14/11/2025
Happy with my purchase, the result is great. Order received very quickly
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Catherine T.
Rating: 1 out of 5
following a purchase from 12/11/2025
For now I can only give an opinion on the delivery because the lamps will only be given at Christmas.
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Brigitte D.
Rating: 4 out of 5
following a purchase from 10/11/2025
Good
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Elisabeth I.
Rating: 4 out of 5
following a purchase from 06/11/2025
Satisfied
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MARIE ROSE M.
Rating: 1 out of 5
following a purchase from 04/11/2025
Too bad we can't make an exchange
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Lucie V.
Rating: 4 out of 5
following a purchase from 11/10/2025
2 tevreden kleinkinderen,snelle levering,goede opvolging van de levering,
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Juliana G.
Rating: 1 out of 5
following a purchase from 09/10/2025
super disappointed with the lamp
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Hans F.
Rating: 4 out of 5
following a purchase from 01/10/2025
Good product, nice lighting effects. Delivery as scheduled.
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Maria C.
Rating: 1 out of 5
following a purchase from 20/09/2025
Beautiful lamp, very good radio/Bluetooth listening.
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Duco W.
Rating: 1 out of 5
following a purchase from 15/09/2025
I’ve didn’t receive the lamp I ordered. Impossible to contact PictYourLamp.
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Murielle S.
Rating: 1 out of 5
following a purchase from 11/09/2025
All scratched glass. Report at delivery silence from your disappointed part
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German N.
Rating: 1 out of 5
following a purchase from 10/09/2025
Really disappointed, no information about the delivery, the emails do not exist, so I only received the money after 10 days, I think you are scammers, they charge you fees and use your money as credit and without interest, good business, right?
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Sascha K.
Rating: 4 out of 5
following a purchase from 08/09/2025
Quality good, faster and safer shipping
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Enrique S.
Rating: 1 out of 5
following a purchase from 05/09/2025
The size of what I received is not correct.
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Cesar D.
Rating: 1 out of 5
following a purchase from 06/09/2025
I placed an order and as soon as I did, I checked that I had entered a wrong date. I sent 3 messages from the website 2 minutes after placing the order and yet I received no response to any of them and received the product with the wrong date. Non-existent customer service!!
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Burkhard F.
Rating: 4 out of 5
following a purchase from 05/09/2025
I would wish that the top device included a remote control in addition to Bluetooth. That's why 4 instead of 5 stars. Otherwise, I am very satisfied, the processing and delivery were flawless.
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PHILIPPE M.
Rating: 4 out of 5
following a purchase from 27/08/2025
In accordance with the request, fast delivery. Nothing to complain about.
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Frank P.
Rating: 4 out of 5
following a purchase from 29/08/2025
I am really happy about the pict- yourlamp. A great item! One thing I wasn't happy about it. UPS did change 4 times their delivery. They say I wasn't at home, but I really was at home. One time I did send a message they must deliver at the neighbour, but they didn't. On the parcel were 4 stickers with my address. They say they did try to deliver, but it's not true. A nice item, but service of UPS is really bad...
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Denis M.
Rating: 4 out of 5
following a purchase from 21/08/2025
Good quality. Fast delivery. Only downside, user manual a bit lacking.
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Elena B.
Rating: 4 out of 5
following a purchase from 02/08/2025
I thought it was of different dimensions
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Emilio J C.
Rating: 1 out of 5
following a purchase from 04/08/2025
The product arrived quickly, but defective, I have sent several emails to try to find a solution and I have not yet received a response.
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Olga Z.
Rating: 1 out of 5
following a purchase from 04/08/2025
I ordered a non-customized lamp, the corners are poorly cut. I have been wanting to return it for days, but I am not receiving any return options from the provider, my messages are being ignored. Stay away. even though the delivery was quick.
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Christiane S.
Rating: 1 out of 5
following a purchase from 28/07/2025
Cheap processing, unfriendly service
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Emma C.
Rating: 4 out of 5
following a purchase from 30/07/2025
Received very quickly, good condition despite being a bit damaged on the sides of the lamp but very slight, works well, satisfied with my purchase.
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Laura B.
Rating: 1 out of 5
following a purchase from 30/07/2025
It is a little damaged, therefore I am trying to get a refund.
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Soraya M.
Rating: 1 out of 5
following a purchase from 27/07/2025
It is broken. It arrived very late, beaten and broken. Please, how do I claim?
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Alois G.
Rating: 1 out of 5
following a purchase from 26/07/2025
Where is my order...??? Best regards, Alois Gruber [email protected]
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Lorena F.
Rating: 1 out of 5
following a purchase from 18/07/2025
They did it wrong to me and I don't receive answers
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Daniela A.
Rating: 1 out of 5
following a purchase from 09/07/2025
Good morning, I find the lamp not worth what I paid. I expected it to be different.
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Karin Z.
Rating: 1 out of 5
following a purchase from 07/07/2025
First of all I did not receive the right sockle and contact Pictyourlamp 2x about this issue didn’t work out, because sadly I still didn’t recieve any reply. I hope I will get one soon.
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nathalie M.
Rating: 4 out of 5
following a purchase from 06/07/2025
beautiful, truck; the price is good
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Valentin T.
Rating: 4 out of 5
following a purchase from 02/07/2025
Good product
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Tanja S.
Rating: 1 out of 5
following a purchase from 28/06/2025
I wanted to complain but couldn't find a complaints page because it is not well processed.
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Marcel K.
Rating: 4 out of 5
following a purchase from 24/06/2025
The lamp was delivered as shown and looks really nice. The sound from the speaker is a bit poor. Delivery went well.
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Julia K.
Rating: 1 out of 5
following a purchase from 20/06/2025
The product is for the cats! I want my money back!!!
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