Customer reviews of Pictyourlamp.com

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9,3 /10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 1 and 4 stars

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B
Beatriz D.
Rating: 1 out of 5
following a purchase from 13/02/2025
Bad, I paid more than €11 for an order in 24 hours and it took from Thursday to Monday to arrive. I wanted to claim the amount for not delivering it in 24 hours and I received no response.
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M
Minho V.
Rating: 1 out of 5
following a purchase from 11/02/2025
The product is nice but there were all scratches over the glass so i hope there can be a solution to it.
T
Thalia R.
Rating: 4 out of 5
following a purchase from 12/02/2025
Pretty, I gave it to my boyfriend and he was very happy
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Josef Z.
Rating: 1 out of 5
following a purchase from 09/02/2025
Complaint not addressed
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Alicia Z.
Rating: 1 out of 5
following a purchase from 09/02/2025
The lamp came broken and theres no response to my mail!!
D
Daniel J.
Rating: 4 out of 5
following a purchase from 11/02/2025
Received my lamp well, I am satisfied although the plexiglass representing the Porsche Targa in A4 format had large scratches.
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Response from Pictyourlamp.com
Hello,

Our plaques are equipped with a protective film that ensures both the safety of the plaque and the engraving during transport and handling. However, this film must be removed to allow the plaque to reveal its final appearance. Once the film is removed, any visible 'scratches' will disappear, as they simply come from this protective film and not from the actual surface of the plaque.

Best regards, Justine from lampephoto.fr
L
Laurent L.
Rating: 4 out of 5
following a purchase from 09/02/2025
Good
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Joel S.
Rating: 1 out of 5
following a purchase from 08/02/2025
Order received, but the batteries were not the right ones.
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Olivier B.
Rating: 4 out of 5
following a purchase from 06/02/2025
Great images, it's beautiful with the light
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MARTINE V.
Rating: 4 out of 5
following a purchase from 01/02/2025
satisfied with the product but had difficulty inserting the support into the base, email sent for advice remained unanswered, it's a shame!
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Heinz V.
Rating: 4 out of 5
following a purchase from 02/02/2025
Everything as promised!
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Eric V.
Rating: 4 out of 5
following a purchase from 01/02/2025
Ok
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François L.
Rating: 4 out of 5
following a purchase from 01/02/2025
Very pretty, happy with my order
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BERNADETTE R.
Rating: 1 out of 5
following a purchase from 29/01/2025
Happy with your product Fast delivery Thank you
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Daniel A.
Rating: 4 out of 5
following a purchase from 26/01/2025
Very well made
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Richard S.
Rating: 4 out of 5
following a purchase from 10/01/2025
A valid product, nice to look at, the plastic base could be replaced with a better material like wood in my opinion. I consider myself satisfied with the purchase.
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Corinne A.
Rating: 4 out of 5
following a purchase from 28/01/2025
Very nice lamp. Recommend.
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François H.
Rating: 4 out of 5
following a purchase from 27/01/2025
I recommend it
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jean françois C.
Rating: 4 out of 5
following a purchase from 18/01/2025
very well.
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Joachim S.
Rating: 1 out of 5
following a purchase from 17/01/2025
I am not only disappointed with the product but also with the dubious business practices. Cancellation before shipment was not accepted or blocked. I have repackaged the shipment and would like to send it back. Here, too, there is a complete lack of user-friendliness. I don't really want to award a star ...
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E
Elly J.
Rating: 1 out of 5
following a purchase from 03/12/2024
jammer dat jullie de foto wel bijsnijden en verder niet reageren op onze mails
R
Rahel Y.
Rating: 1 out of 5
following a purchase from 17/01/2025
I would like to complain about it and unfortunately I have not received a reply to date.
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Emmanuelle T.
Rating: 4 out of 5
following a purchase from 11/01/2025
Responsive after-sales service
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Matthias J.
Rating: 1 out of 5
following a purchase from 09/01/2025
Product delivered broken
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patrick D.
Rating: 4 out of 5
following a purchase from 10/01/2025
Very well received everything is OK thank you
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Juan V.
Rating: 1 out of 5
following a purchase from 08/01/2025
I paid for UPS express which is supposed to arrive in 24 hours, the package arrived in 5 days ... I do not know why they put that service, you pay and then it takes longer than a letter. And the second opinion is that the product does not have the quality I thought, it looks like Chinese....
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Stefano A.
Rating: 4 out of 5
following a purchase from 08/01/2025
All ok
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Sabine S.
Rating: 1 out of 5
following a purchase from 07/01/2025
The battery in the remote control was already EXHAUSTED when the lamp was delivered!
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Bertrand T.
Rating: 4 out of 5
following a purchase from 04/01/2025
Fine
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BRIGITTE V.
Rating: 4 out of 5
following a purchase from 03/01/2025
A little disappointed with the product ordered
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JEAN PIERRE G.
Rating: 4 out of 5
following a purchase from 02/01/2025
I'm very happy and satisfied with this lamp, and I've passed on my satisfaction to family and friends.
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Jermy D.
Rating: 1 out of 5
following a purchase from 03/01/2025
It was damaged and I send a E-mail back and I didn't get any reaction
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Martina L.
Rating: 4 out of 5
following a purchase from 02/01/2025
Looks nice, but I thought it would be a glass top and not plastic.
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jacques F.
Rating: 4 out of 5
following a purchase from 28/12/2024
Just what I wanted
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Sophie M.
Rating: 4 out of 5
following a purchase from 27/12/2024
Very pleased. Received on time. Only downside is that the remote makes me disconnect my TV. Changes channels or freezes, forcing me to turn off the TV each time.
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Anne-Lise B.
Rating: 4 out of 5
following a purchase from 02/12/2024
Nice product
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Céline C.
Rating: 4 out of 5
following a purchase from 19/12/2024
Very nice lamp, fast delivery. I had read some positive reviews and others much less so. For me it was perfect.
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Wolfgang Z.
Rating: 1 out of 5
following a purchase from 25/12/2024
Express surcharge paid and the parcel took too long with this parcel service. The ParcelShop opens when it wants and changes its opening hours as it pleases. I am very annoyed 😡
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Michael D.
Rating: 4 out of 5
following a purchase from 19/12/2024
Everything went well, including the quality of the goods delivered.
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José C.
Rating: 4 out of 5
following a purchase from 19/12/2024
Well received satisfied thank you
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