Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 812 published reviews
5 8 071 82% 4 843 9% 3 305 3% 2 232 2% 1 361 4%

Summary of reviews

Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.

Reviews 1 and 4 stars

Reset filters
K
Kristina S.
Rating: 1 out of 5
following a purchase from 27/02/2025
Unfortunately, no responses received regarding the return!!
Translated reviews
M
Monika T.
Rating: 1 out of 5
following a purchase from 25/02/2025
I was sent the wrong sign. The bottom part is good. So far, there has been no response to my written complaint, so I have to complain about it again. Otherwise, I will have to return everything.
Translated reviews
É
Élodie V.
Rating: 4 out of 5
following a purchase from 23/02/2025
Good value for money
Translated reviews
P
Patrick I.
Rating: 1 out of 5
following a purchase from 20/02/2025
Item not received!!!
Translated reviews
E
Emmanuelle M.
Rating: 4 out of 5
following a purchase from 20/02/2025
Great product, the only downside is the protection of the product during delivery, the box was damaged, it was meant as a gift so it felt like a second-hand product
Translated reviews
G
Gaby K.
Rating: 1 out of 5
following a purchase from 19/02/2025
Unfortunately, the lamp does NOT work with batteries... I have written several times, but unfortunately I do not get a response.
Translated reviews
B
Beatriz D.
Rating: 1 out of 5
following a purchase from 13/02/2025
Bad, I paid more than €11 for an order in 24 hours and it took from Thursday to Monday to arrive. I wanted to claim the amount for not delivering it in 24 hours and I received no response.
Translated reviews
M
Minho V.
Rating: 1 out of 5
following a purchase from 11/02/2025
The product is nice but there were all scratches over the glass so i hope there can be a solution to it.
T
Thalia R.
Rating: 4 out of 5
following a purchase from 12/02/2025
Pretty, I gave it to my boyfriend and he was very happy
Translated reviews
J
Josef Z.
Rating: 1 out of 5
following a purchase from 09/02/2025
Complaint not addressed
Translated reviews
A
Alicia Z.
Rating: 1 out of 5
following a purchase from 09/02/2025
The lamp came broken and theres no response to my mail!!
D
Daniel J.
Rating: 4 out of 5
following a purchase from 11/02/2025
Received my lamp well, I am satisfied although the plexiglass representing the Porsche Targa in A4 format had large scratches.
Translated reviews
Response from Pictyourlamp.com
Hello,

Our plaques are equipped with a protective film that ensures both the safety of the plaque and the engraving during transport and handling. However, this film must be removed to allow the plaque to reveal its final appearance. Once the film is removed, any visible 'scratches' will disappear, as they simply come from this protective film and not from the actual surface of the plaque.

Best regards, Justine from lampephoto.fr
L
Laurent L.
Rating: 4 out of 5
following a purchase from 09/02/2025
Good
Translated reviews
J
Joel S.
Rating: 1 out of 5
following a purchase from 08/02/2025
Order received, but the batteries were not the right ones.
Translated reviews
O
Olivier B.
Rating: 4 out of 5
following a purchase from 06/02/2025
Great images, it's beautiful with the light
Translated reviews
M
Martine V.
Rating: 4 out of 5
following a purchase from 01/02/2025
satisfied with the product but had difficulty inserting the support into the base, email sent for advice remained unanswered, it's a shame!
Translated reviews
H
Heinz V.
Rating: 4 out of 5
following a purchase from 02/02/2025
Everything as promised!
Translated reviews
E
Eric V.
Rating: 4 out of 5
following a purchase from 01/02/2025
Ok
Translated reviews
F
François L.
Rating: 4 out of 5
following a purchase from 01/02/2025
Very pretty, happy with my order
Translated reviews
B
Bernadette R.
Rating: 1 out of 5
following a purchase from 29/01/2025
Happy with your product Fast delivery Thank you
Translated reviews
D
Daniel A.
Rating: 4 out of 5
following a purchase from 26/01/2025
Very well made
Translated reviews
R
Richard S.
Rating: 4 out of 5
following a purchase from 10/01/2025
A valid product, nice to look at, the plastic base could be replaced with a better material like wood in my opinion. I consider myself satisfied with the purchase.
Translated reviews
C
Corinne A.
Rating: 4 out of 5
following a purchase from 28/01/2025
Very nice lamp. Recommend.
Translated reviews
F
François H.
Rating: 4 out of 5
following a purchase from 27/01/2025
I recommend it
Translated reviews
J
Jean François C.
Rating: 4 out of 5
following a purchase from 18/01/2025
very well.
Translated reviews
J
Joachim S.
Rating: 1 out of 5
following a purchase from 17/01/2025
I am not only disappointed with the product but also with the dubious business practices. Cancellation before shipment was not accepted or blocked. I have repackaged the shipment and would like to send it back. Here, too, there is a complete lack of user-friendliness. I don't really want to award a star ...
Translated reviews
E
Elly J.
Rating: 1 out of 5
following a purchase from 03/12/2024
jammer dat jullie de foto wel bijsnijden en verder niet reageren op onze mails
R
Rahel Y.
Rating: 1 out of 5
following a purchase from 17/01/2025
I would like to complain about it and unfortunately I have not received a reply to date.
Translated reviews
E
Emmanuelle T.
Rating: 4 out of 5
following a purchase from 11/01/2025
Responsive after-sales service
Translated reviews
M
Matthias J.
Rating: 1 out of 5
following a purchase from 09/01/2025
Product delivered broken
Translated reviews
P
Patrick D.
Rating: 4 out of 5
following a purchase from 10/01/2025
Very well received everything is OK thank you
Translated reviews
J
Juan V.
Rating: 1 out of 5
following a purchase from 08/01/2025
I paid for UPS express which is supposed to arrive in 24 hours, the package arrived in 5 days ... I do not know why they put that service, you pay and then it takes longer than a letter. And the second opinion is that the product does not have the quality I thought, it looks like Chinese....
Translated reviews
S
Stefano A.
Rating: 4 out of 5
following a purchase from 08/01/2025
All ok
Translated reviews
S
Sabine S.
Rating: 1 out of 5
following a purchase from 07/01/2025
The battery in the remote control was already EXHAUSTED when the lamp was delivered!
Translated reviews
B
Bertrand T.
Rating: 4 out of 5
following a purchase from 04/01/2025
Fine
Translated reviews
B
Brigitte V.
Rating: 4 out of 5
following a purchase from 03/01/2025
A little disappointed with the product ordered
Translated reviews
J
Jean Pierre G.
Rating: 4 out of 5
following a purchase from 02/01/2025
I'm very happy and satisfied with this lamp, and I've passed on my satisfaction to family and friends.
Translated reviews
J
Jermy D.
Rating: 1 out of 5
following a purchase from 03/01/2025
It was damaged and I send a E-mail back and I didn't get any reaction
M
Martina L.
Rating: 4 out of 5
following a purchase from 02/01/2025
Looks nice, but I thought it would be a glass top and not plastic.
Translated reviews
J
Jacques F.
Rating: 4 out of 5
following a purchase from 28/12/2024
Just what I wanted
Translated reviews
We use cookies for audience measurement and improving user experience.