Customer reviews of Pictyourlamp.com

Fine

The delivery took a little while but in the end everything was ok. Thank you

I ordered the gift for my son paid the higher shipping costs for it to arrive on December 24. To date nothing has arrived and my sheet is leaving tomorrow!!! It is true that Christmas period, as they replied to me the couriers are very busy, but at the when ordering do not assure me delivery for December 24! I asked for a refund and they did not answer me!!!

𝑇𝑟𝑜𝑡𝑧 𝐸𝑥𝑝𝑟𝑒𝑠𝑠𝑣𝑒𝑟𝑠𝑎𝑛𝑑 𝑖𝑠𝑡 𝑑𝑒𝑟 𝐵𝑒𝑠𝑡𝑒𝑙𝑙𝑡𝑒 𝐴𝑟𝑡𝑖𝑘𝑒𝑙 𝑛𝑜𝑐ℎ 𝑖𝑚𝑚𝑒𝑟 𝑛𝑖𝑐ℎ𝑡 𝑎𝑛𝑔𝑒𝑘𝑜𝑚𝑚𝑒𝑛. 𝐴𝑚 22.12. 𝐵𝑒𝑠𝑡𝑒𝑙𝑙𝑡 ℎ𝑒𝑢𝑡𝑒 𝑖𝑠𝑡 𝑑𝑒𝑟 2.1. . 𝑆𝑒ℎ𝑟 𝑆𝑐ℎ𝑎𝑑𝑒 𝑒𝑠 𝑤𝑖𝑟𝑑𝑒 𝑧𝑢𝑔𝑒𝑠𝑖𝑐ℎ𝑒𝑟𝑡 𝑑𝑎𝑠 𝑑𝑒𝑟 𝐴𝑟𝑡𝑖𝑘𝑒𝑙 𝑧𝑢 𝑊𝑒𝑖ℎ𝑛𝑎𝑐ℎ𝑡𝑒𝑛 𝑎𝑛𝑘𝑜𝑚𝑚𝑡!!!

Delivery was granted before Christmas, but it was delivered the 27th of December. Quality of the lamp's light is low.

Nice product. Recommends

Hello. I'm satisfied, the result is very nice. I was expecting color, but after thinking about it, it's obvious that it's not possible. Still, it's very pretty and of good quality, and the package arrived undamaged. I'll recommend it with the precision of the color. Best regards

Super

Customer service does not respond and I was sent the wrong lamp

You charged me 11 euros more for guaranteed delivery within 24 h and I received the package 3 DAYS LATER!!!!!

It is January 2 and the package that was supposed to arrive on December 23 is not known where it is....

My order should be with me for Christmas. No delivery received so far.

Nothing received

super rien a dire bon travail

A little late due to chronopost but delighted with my purchase.

I paid a chronopost 24h and I received the parcel 5 d after I want to be refunded

My order is arravid damaged.

Sorry to put no but I can not reach you, problem order not the right in my package, a mistake it can happen, but not easy to reach you, how do I give you something that does not belong and get my lamp helmet firefighter . cordially

Dissatisfied with the shipment, ordered express and received later than the specified day. Contacted for refund, nothing came!

Shipping time too long

It's a shame that the picture was full of scratches... The idea of the lamp is beautiful though

Nice lamp, delivery was before Christmas but 1 star less for extra stress for me because package should be sent next day after order and was send 3 days after order so I had doubt that UPS will bring me package 24.12.

Delivery was late Trott additional payment

Nice product, fast delivery!

The quality is very poor and does not look at all like the pictures show. The gift was intended as a Christmas present and I ordered it over a week before Christmas. The website said until 3 days before Christmas that it was guaranteed to arrive before Christmas. Unfortunately, this was not the case - the parcel only arrived 6 days later, i.e. almost 2 weeks after the order was placed, even though it was advertised as 48 hours shipping EU-wide. Even when I asked the support there was no helpful answer only a copy paste answer that the order is in production. Rarely experienced such a bad service unfortunately you can not give zero stars 1 star is unfortunately already too much for such a bottomless performance.

Package still not arrived

correct, although looking at it calmly the finish of the lamp (the edges of the piece) leaves much to be desired, it must be cut by some kind of industrial machine and the symmetry does not take it well.

Base is not functioning properly, no response from seller. Base is not functional. Could not contact seller/no answer

Nice product

Ik ontving geen bevestiging van de bestelling en ook niet een voorbeeld van hoe het eruit zou zien, maar het product is aangekomen en uiteindelijk heel erg mooi. Bedankt !

This product is really nice. But I'm disappointed with the quality of the photos. I'd like to see the ordering site improved so that before you place your final order, you get a preview of what the product will look like. Or at least a warning about the quality of the photos selected. For the photo albums I often create, we have a preview and also a warning when the photo won't give me a good rendering. Otherwise, the concept is really very good. Another improvement is that if you don't want any text, you should be able to put a last photo and not leave it empty. I hope this post-purchase feedback will be useful to designers and buyers alike. Happy New Year 2025 to all.

Lamp in very good condition however it was marked delivered within 48 to 72 hours but the lamp arrived after 5 days see 6 and the item said A4 size but it is much smaller.

I have sent an e-mail saying that the foot of the turtle is defective. But I haven't received a reply from them yet. Now it's still here and couldn't give it away. I am disappointed.

Very well done

I paid an additional 6.99 euros to receive it within 24 hours, but it arrived 72 hours later and I have not been reimbursed for the express delivery request.

The rendering of the photo is very good The deadlines are respected (except that I had to travel 50kms to pick up my package because of Chronopost!!) otherwise the lamp was very much appreciated.

Package received on time, well packaged, as ordered. The only minor problem was a slight scratch on the Plexiglas.

Order received very quickly

Not good did not get what I ordered.wrong base

Item conformed and received on time