Customer reviews of Pictyourlamp.com

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9,3 /10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews
5 8 026 82% 4 843 9% 3 304 3% 2 231 2% 1 355 4%

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

1 star review

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L
Laura B.
Rating: 1 out of 5
following a purchase from 30/07/2025
It is a little damaged, therefore I am trying to get a refund.
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Soraya M.
Rating: 1 out of 5
following a purchase from 27/07/2025
It is broken. It arrived very late, beaten and broken. Please, how do I claim?
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Alois G.
Rating: 1 out of 5
following a purchase from 26/07/2025
Where is my order...??? Best regards, Alois Gruber [email protected]
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Lorena F.
Rating: 1 out of 5
following a purchase from 18/07/2025
They did it wrong to me and I don't receive answers
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Daniela A.
Rating: 1 out of 5
following a purchase from 09/07/2025
Good morning, I find the lamp not worth what I paid. I expected it to be different.
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Karin Z.
Rating: 1 out of 5
following a purchase from 07/07/2025
First of all I did not receive the right sockle and contact Pictyourlamp 2x about this issue didn’t work out, because sadly I still didn’t recieve any reply. I hope I will get one soon.
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Tanja S.
Rating: 1 out of 5
following a purchase from 28/06/2025
I wanted to complain but couldn't find a complaints page because it is not well processed.
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Julia K.
Rating: 1 out of 5
following a purchase from 20/06/2025
The product is for the cats! I want my money back!!!
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Kenji V.
Rating: 1 out of 5
following a purchase from 15/05/2025
Delivery was not made on time and there was a mistake in the text.
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Jovan J.
Rating: 1 out of 5
following a purchase from 10/06/2025
Unfortunately, I received the wrong item, and I would like my money back please. Thank you
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Jürgen M.
Rating: 1 out of 5
following a purchase from 01/06/2025
I am totally disappointed, the base is also plastic and looks really cheap, I also imagined the sign with the car on it to be more valuable. It's a shame that you don't get a response to emails.
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Sandrine D.
Rating: 1 out of 5
following a purchase from 24/05/2025
I did not find the information in case of exchange or return. My friend already has the photo lamp
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Hamza D.
Rating: 1 out of 5
following a purchase from 21/05/2025
The shipping was fast, thank you for that. The quality is very poor and there are also many small scratches!!!
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Cristian C.
Rating: 1 out of 5
following a purchase from 07/05/2025
I am very disappointed because the image of the photo I sent you arrived home all scratched, I also sent messages on the app without receiving a response, so much so that I find my purchase all scratched and UNPRESENTABLE.
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Virginie V.
Rating: 1 out of 5
following a purchase from 09/05/2025
Very good, serious site
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Alessio R.
Rating: 1 out of 5
following a purchase from 01/05/2025
The lamp arrived scratched, I tried to contact support but no one replied to me
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Maelan C.
Rating: 1 out of 5
following a purchase from 17/04/2025
I did not receive the entire order, I did not get the base.
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Raouan K.
Rating: 1 out of 5
following a purchase from 05/04/2025
The lamp arrived with many scratches
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Christine K.
Rating: 1 out of 5
following a purchase from 07/04/2025
Damaged goods no response to email not recommended
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Regina W.
Rating: 1 out of 5
following a purchase from 24/03/2025
Item unfortunately damaged and shows signs of wear and tear! Very unfortunate! Return label not received despite inquiries to the seller. No response to date!
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Karin S.
Rating: 1 out of 5
following a purchase from 06/03/2025
paid too much shipping costs by mistake no refund as a goodwill gesture too bad from the base very disappointed does not blink in sync just turns off and on nothing more no remote control for the base a disgrace just sad not recommendable too bad too bad too bad !!!
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Ruth V.
Rating: 1 out of 5
following a purchase from 06/03/2025
God bless you. As you know, I ordered and paid for a product from you, but unfortunately it does not meet my expectations. I had asked you to contact me in advance before you processed the item. I sent you two messages, but there was no response, and you are also not reachable by phone. I am totally disappointed with the item and it is too expensive at 76.80. Therefore, I kindly ask you to refund my money, and as soon as the money is in my account, I will return the lamp light part. Best regards, Ruth Völk. P.S. Please respond.
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Dimitri D.
Rating: 1 out of 5
following a purchase from 03/03/2025
There is a defect in the Lamborghini plate I ordered.
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Kristina S.
Rating: 1 out of 5
following a purchase from 27/02/2025
Unfortunately, no responses received regarding the return!!
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Monika T.
Rating: 1 out of 5
following a purchase from 25/02/2025
I was sent the wrong sign. The bottom part is good. So far, there has been no response to my written complaint, so I have to complain about it again. Otherwise, I will have to return everything.
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Patrick I.
Rating: 1 out of 5
following a purchase from 20/02/2025
Item not received!!!
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Gaby K.
Rating: 1 out of 5
following a purchase from 19/02/2025
Unfortunately, the lamp does NOT work with batteries... I have written several times, but unfortunately I do not get a response.
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Beatriz D.
Rating: 1 out of 5
following a purchase from 13/02/2025
Bad, I paid more than €11 for an order in 24 hours and it took from Thursday to Monday to arrive. I wanted to claim the amount for not delivering it in 24 hours and I received no response.
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Minho V.
Rating: 1 out of 5
following a purchase from 11/02/2025
The product is nice but there were all scratches over the glass so i hope there can be a solution to it.
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Josef Z.
Rating: 1 out of 5
following a purchase from 09/02/2025
Complaint not addressed
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Alicia Z.
Rating: 1 out of 5
following a purchase from 09/02/2025
The lamp came broken and theres no response to my mail!!
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Joel S.
Rating: 1 out of 5
following a purchase from 08/02/2025
Order received, but the batteries were not the right ones.
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BERNADETTE R.
Rating: 1 out of 5
following a purchase from 29/01/2025
Happy with your product Fast delivery Thank you
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Joachim S.
Rating: 1 out of 5
following a purchase from 17/01/2025
I am not only disappointed with the product but also with the dubious business practices. Cancellation before shipment was not accepted or blocked. I have repackaged the shipment and would like to send it back. Here, too, there is a complete lack of user-friendliness. I don't really want to award a star ...
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Elly J.
Rating: 1 out of 5
following a purchase from 03/12/2024
jammer dat jullie de foto wel bijsnijden en verder niet reageren op onze mails
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Rahel Y.
Rating: 1 out of 5
following a purchase from 17/01/2025
I would like to complain about it and unfortunately I have not received a reply to date.
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Matthias J.
Rating: 1 out of 5
following a purchase from 09/01/2025
Product delivered broken
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Juan V.
Rating: 1 out of 5
following a purchase from 08/01/2025
I paid for UPS express which is supposed to arrive in 24 hours, the package arrived in 5 days ... I do not know why they put that service, you pay and then it takes longer than a letter. And the second opinion is that the product does not have the quality I thought, it looks like Chinese....
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Sabine S.
Rating: 1 out of 5
following a purchase from 07/01/2025
The battery in the remote control was already EXHAUSTED when the lamp was delivered!
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Jermy D.
Rating: 1 out of 5
following a purchase from 03/01/2025
It was damaged and I send a E-mail back and I didn't get any reaction
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