Customer reviews of Pictyourlamp.com

Express surcharge paid and the parcel took too long with this parcel service. The ParcelShop opens when it wants and changes its opening hours as it pleases. I am very annoyed 😡

I ordered the gift for my son paid the higher shipping costs for it to arrive on December 24. To date nothing has arrived and my sheet is leaving tomorrow!!! It is true that Christmas period, as they replied to me the couriers are very busy, but at the when ordering do not assure me delivery for December 24! I asked for a refund and they did not answer me!!!

𝑇𝑟𝑜𝑡𝑧 𝐸𝑥𝑝𝑟𝑒𝑠𝑠𝑣𝑒𝑟𝑠𝑎𝑛𝑑 𝑖𝑠𝑡 𝑑𝑒𝑟 𝐵𝑒𝑠𝑡𝑒𝑙𝑙𝑡𝑒 𝐴𝑟𝑡𝑖𝑘𝑒𝑙 𝑛𝑜𝑐ℎ 𝑖𝑚𝑚𝑒𝑟 𝑛𝑖𝑐ℎ𝑡 𝑎𝑛𝑔𝑒𝑘𝑜𝑚𝑚𝑒𝑛. 𝐴𝑚 22.12. 𝐵𝑒𝑠𝑡𝑒𝑙𝑙𝑡 ℎ𝑒𝑢𝑡𝑒 𝑖𝑠𝑡 𝑑𝑒𝑟 2.1. . 𝑆𝑒ℎ𝑟 𝑆𝑐ℎ𝑎𝑑𝑒 𝑒𝑠 𝑤𝑖𝑟𝑑𝑒 𝑧𝑢𝑔𝑒𝑠𝑖𝑐ℎ𝑒𝑟𝑡 𝑑𝑎𝑠 𝑑𝑒𝑟 𝐴𝑟𝑡𝑖𝑘𝑒𝑙 𝑧𝑢 𝑊𝑒𝑖ℎ𝑛𝑎𝑐ℎ𝑡𝑒𝑛 𝑎𝑛𝑘𝑜𝑚𝑚𝑡!!!

Delivery was granted before Christmas, but it was delivered the 27th of December. Quality of the lamp's light is low.

Customer service does not respond and I was sent the wrong lamp

You charged me 11 euros more for guaranteed delivery within 24 h and I received the package 3 DAYS LATER!!!!!

It is January 2 and the package that was supposed to arrive on December 23 is not known where it is....

My order should be with me for Christmas. No delivery received so far.

Nothing received

I paid a chronopost 24h and I received the parcel 5 d after I want to be refunded

My order is arravid damaged.

Shipping time too long

It's a shame that the picture was full of scratches... The idea of the lamp is beautiful though

Delivery was late Trott additional payment

The quality is very poor and does not look at all like the pictures show. The gift was intended as a Christmas present and I ordered it over a week before Christmas. The website said until 3 days before Christmas that it was guaranteed to arrive before Christmas. Unfortunately, this was not the case - the parcel only arrived 6 days later, i.e. almost 2 weeks after the order was placed, even though it was advertised as 48 hours shipping EU-wide. Even when I asked the support there was no helpful answer only a copy paste answer that the order is in production. Rarely experienced such a bad service unfortunately you can not give zero stars 1 star is unfortunately already too much for such a bottomless performance.

Package still not arrived

Base is not functioning properly, no response from seller. Base is not functional. Could not contact seller/no answer

I have sent an e-mail saying that the foot of the turtle is defective. But I haven't received a reply from them yet. Now it's still here and couldn't give it away. I am disappointed.

I paid an additional 6.99 euros to receive it within 24 hours, but it arrived 72 hours later and I have not been reimbursed for the express delivery request.

Not good did not get what I ordered.wrong base

Just bad take care of nothing and hire the worst delivery company ups I would prefer not to give a star but unfortunately that is not possible

Delivery postponed twice, and on top of that no home delivery, I had to go to a relay store. Very disappointed by the service

I have not received my coli! I would like my money back

When we give you a relay point address, we stick to it, we don't send it 130 km from the point we ask for, so we return it to you, but there's no news.

Because of delivery. Ups not serious.

The gift arrived broken. I sent a message and no answer...

The touch button on the wooden base doesn't work or works very badly. I sent an e-mail explaining in detail what I had found, but to date there has been no reply.

Dear Sir or Madam, When testing the device, the sign illumination cannot be switched on, not even with the remote control. The time and date could be set. Please return the defective base part and supply a replacement. Yours sincerely, Reiner Hirsch

That wasn't what I wanted and I'm not satisfied at all

Never delivered december 24th and I haven't received anything I give what tomorrow at christmas ???????

Unfortunately, the goods we ordered arrived defective and despite sending an email, there was no response. For what you pay for them, such a response is unworthy.

Ik heb een retourlabel nodig, mijn bestelling is totaal verkeerd !

The quality is really poor. I spent 50 euros for a product worth 20. I will not repurchase.

I have sent you several emails and have not received a reply. My item is defective

Er zit een hele lelijke kras op. Ik had het cadeau gedaan. En wordt niet op mijn mail gereageerd. Ik wil een nieuwe.

Delivery at a relay point while I was at home, no one came.

Very disappointed...

PL-2418060 he's nice but have a broken power cable or the connection base kind regards, henri

Lamp was scratched and no customer service to help.

Lamp received broken, not what I asked for and no response from after-sales service, so very disappointed with this service.