Customer reviews of Pictyourlamp.com

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9,3 /10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews
5 8 026 82% 4 843 9% 3 304 3% 2 231 2% 1 355 4%

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

1 star review

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C
Cecile T.
Rating: 1 out of 5
following a purchase from 08/12/2024
Package not received
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Ralf B.
Rating: 1 out of 5
following a purchase from 05/12/2024
Absolute garbage, never again. Battery lasts a maximum of 15 minutes. Cheapest China goods !!! Hands off !!!
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Laetitia P.
Rating: 1 out of 5
following a purchase from 05/12/2024
This one is marked by micro scratches, it's a shame because the rendering is very pretty.
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Gérard B.
Rating: 1 out of 5
following a purchase from 02/12/2024
Waited 13 days for my parcel instead of 3 to 4 days as planned
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Sylvie V.
Rating: 1 out of 5
following a purchase from 05/12/2024
I still haven't received my parcel!!!!!!!
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Maryline G.
Rating: 1 out of 5
following a purchase from 04/12/2024
Damaged object disappointed
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Olivier M.
Rating: 1 out of 5
following a purchase from 02/12/2024
I received a product that doesn't work... after several emails, no return.
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Christelle L.
Rating: 1 out of 5
following a purchase from 04/12/2024
I placed an order on December 5th and paid 7€ for a 48 to 72h delivery. I only received it on December 13th because the address was supposedly incomplete, even though it was correct. Very disappointed.
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Isabelle M.
Rating: 1 out of 5
following a purchase from 04/12/2024
I didn't expect it to be a small disappointment.
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BERNE B.
Rating: 1 out of 5
following a purchase from 02/12/2024
not bright enough too dark
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Andy W.
Rating: 1 out of 5
following a purchase from 02/12/2024
I have not received what I ordered. I didn't get an answer to my request about my correct order.
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Markus V.
Rating: 1 out of 5
following a purchase from 02/12/2024
Lamp ordered with cat picture and received with dog picture
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Szabolcs F.
Rating: 1 out of 5
following a purchase from 01/12/2024
I have not received my order yet!
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Severine F.
Rating: 1 out of 5
following a purchase from 29/11/2024
I did not receive the whole order and sent a message
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Joseph M.
Rating: 1 out of 5
following a purchase from 29/11/2024
I ordered 3 lamp 3d .1 the glass was all scratched and without protection, despite my mail I received no response thank you for contacting me thank you my phone number is 06 24 82 43 26 or by mail [email protected]
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Marta C.
Rating: 1 out of 5
following a purchase from 28/11/2024
Dissatisfied with service: received incomplete order, missing USB charger ordered together and paid for. I have been writing to support for a week now to point it out and no one has responded. Gone. Doesn't seem serious to me.
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Cristina B.
Rating: 1 out of 5
following a purchase from 26/11/2024
I ordered with confidence. I thought it would be a quality product. Paid very dearly. What arrived was cheap glass and even had scratches and cracks around the edges. I wrote on the website what the problem was but no one replied, they still haven't replied. This is such a disgusting service.
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Franziska H.
Rating: 1 out of 5
following a purchase from 24/11/2024
Unfortunately, the pictures were mixed up, even though they were uploaded correctly, and there was no response to my complaint.
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Lorenzo C.
Rating: 1 out of 5
following a purchase from 22/11/2024
The lamp received is of very poor quality and if I had seen it in person I would not have bought it even for 5 euros. I tried to send you a complaint email asking to be able to return the item but the system does not recognize your email address. Deeply disappointed.
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Halima B.
Rating: 1 out of 5
following a purchase from 14/11/2024
Lamp received late, sent without protective film and scratched all over. I don't know what to do since it's a wedding gift. To be checked with the bride and groom.
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Christine G.
Rating: 1 out of 5
following a purchase from 16/11/2024
I have not received my purchase
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frederic P.
Rating: 1 out of 5
following a purchase from 17/11/2024
The lamp does not come on
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Coppélia G.
Rating: 1 out of 5
following a purchase from 17/11/2024
The package is missing the batteries I bought! I would like to be reimbursed or have them sent to me. Thank you Godart Coppélia
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alain V.
Rating: 1 out of 5
following a purchase from 08/11/2024
Too small, misleading photo.
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Michael M.
Rating: 1 out of 5
following a purchase from 06/11/2024
Item never received!!!
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Lotte R.
Rating: 1 out of 5
following a purchase from 26/10/2024
Lamp binnen gekregen met krassen en de foto er niet mooi op.Meerdere keren contact gezocht maar helaas geen reactie zeer slecht
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Liam S.
Rating: 1 out of 5
following a purchase from 24/10/2024
I pay more for delivery in 24h, I receive it 4 days after the order, and moreover the product is not protected by the so-called protective film. As a result, the lamp is scratched and it's really ugly to look at.
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Sandrine G.
Rating: 1 out of 5
following a purchase from 19/10/2024
The deliveryman never planned for me Disappointed
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Anja G.
Rating: 1 out of 5
following a purchase from 18/10/2024
Mijn lampje is stuk aangekomen, dit was om bij mijn overleden kleinzoon te zetten, heb hun meerdere keren geprobeerd te bereiken maar nooit antwoord gehad, echt jammer !
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Christian L.
Rating: 1 out of 5
following a purchase from 15/10/2024
Hello, the "laser" cutting is not up to the standard advertised in the ad description. I am disappointed with my purchase.
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Christina B.
Rating: 1 out of 5
following a purchase from 13/10/2024
Ordering and shipping went smoothly. However, the item was faulty. Returns are made more difficult.
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Evelyne D.
Rating: 1 out of 5
following a purchase from 11/10/2024
Lamp not as shown
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EDEKA F.
Rating: 1 out of 5
following a purchase from 05/09/2024
Top quality and speed. Unfortunately with spelling mistakes and still no answer after more than a week of waiting...
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Julitha O.
Rating: 1 out of 5
following a purchase from 30/08/2024
Je kan op geen enkele manier contact krijgen met het bedrijf. Bezorging vreselijk ik heb mijn pakketje bijna een week te laat gekregen terwijl ik extra heb betaald geld krijg je niet terug geen respons op je mailtjes. Enige wat goed is dat je na alle ellende toch iets moois heb dus is het belangrijk wat je nodig heb bestel ver van tevoren.
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Magali D.
Rating: 1 out of 5
following a purchase from 31/08/2024
The quality of the product is good, but I was delivered 9 days late by UPS, so my daughter, for whom the parcel was intended, didn't get her present on the day. And no commercial gesture was made.
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Thomas K.
Rating: 1 out of 5
following a purchase from 28/08/2024
I expected real glass for the price. I am also not satisfied with the design
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Roselyne C.
Rating: 1 out of 5
following a purchase from 29/08/2024
This day September 8, 2024 I just opened the gift for my friend the photo was in color and on the support black and white nothing serious however there are 2 scratches on the support I can not offer it
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Mame Seny C.
Rating: 1 out of 5
following a purchase from 21/08/2024
They are not reliable, they paid for delivery and have not delivered my order for two weeks.
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Armelle C.
Rating: 1 out of 5
following a purchase from 10/08/2024
I never received my parcel, I haven't heard from customer service for 48 hours and I haven't been reimbursed either.
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Eliette A.
Rating: 1 out of 5
following a purchase from 09/07/2024
not good as I was charged £34.80 twice and only got one item. No next order
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