The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.
I am very happy with my two lamps, but the one with 5 circles, 4 photos, too bad that the light does not project to the top of the lamp... I recommend this site, because very simple to customize our lamps...
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Lars S.
Rating: 4 out of 5
following a purchase from 17/12/2021
Super run gladly again
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Catherine J.
Rating: 4 out of 5
following a purchase from 17/12/2021
Beautiful
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Laetitia R.
Rating: 3 out of 5
following a purchase from 17/12/2021
I ordered 3 lamps. When I received my order I only had 2 in my package. I am looking in vain for a phone number to contact you but no one answers the phone. I sent an email as this is the only way we can reach you. They sent me back the missing lamp and when I unpacked it was missing the base. So I had to again make a mail. The result is that no one got their gift on time and I had to buy another gift while waiting to get my photo lamp.
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Response from Pictyourlamp.com
Hello, we apologize for this inconvenience. We hope to have satisfied you despite this rare error. If you encounter any further problems, please do not hesitate to contact us again by e-mail at [email protected].
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
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Fabrice F.
Rating: 4 out of 5
following a purchase from 15/12/2021
Fast delivery, only one oversight at the order level, but very quickly solved, very professional
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Maude C.
Rating: 4 out of 5
following a purchase from 16/12/2021
As per the picture, it's a pity that it's plastic, glass would be nicer
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Luc M.
Rating: 4 out of 5
following a purchase from 17/12/2021
Very satisfied with the picture 😉
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Raphaël R.
Rating: 4 out of 5
following a purchase from 16/12/2021
Very happy with the result, but be careful with the background of the photo if it is an animal because white cat on white background not terrible
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Mallorie R.
Rating: 4 out of 5
following a purchase from 17/12/2021
Very good
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Cedric R.
Rating: 4 out of 5
following a purchase from 28/11/2021
It's very nice and of good quality. The problem is that there is no plug to put the charging cable
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Léna P.
Rating: 4 out of 5
following a purchase from 15/12/2021
Complicated delivery but happy with my package
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Léa R.
Rating: 4 out of 5
following a purchase from 15/12/2021
First order well placed! The result is great! It's a good idea for personalized gifts! I recommend
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laetitia S.
Rating: 4 out of 5
following a purchase from 11/12/2021
I am satisfied with my lamp I would recommend your site to my friends
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Angelika V.
Rating: 4 out of 5
following a purchase from 13/12/2021
Everything worked great and looks great.
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Laetitia D.
Rating: 4 out of 5
following a purchase from 26/11/2021
Product delivered on time, well protected. The quality of the engraving is satisfactory, but I expected a much greater luminosity, like a bedside lamp, but it is more of a decorative element
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Magali B.
Rating: 4 out of 5
following a purchase from 13/12/2021
Very happy with the result. The people who received me too.
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Brice B.
Rating: 3 out of 5
following a purchase from 14/12/2021
Very nice but the base does not work
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Response from Pictyourlamp.com
Hello,
we're sorry for the inconvenience. Our bases are guaranteed for 1 year. Simply contact us at [email protected] and we'll replace your base.
Best regards,
Lisa from Lampephoto.fr
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Ariane D.
Rating: 3 out of 5
following a purchase from 11/12/2021
The lamp turns on by itself without my asking and the remote control disconnects...
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Response from Pictyourlamp.com
Hello,
Following our email exchanges, the problem was with the base. A new base has been sent as agreed.
Have a nice day,
Lisa from lampephoto.fr
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Gregor B.
Rating: 4 out of 5
following a purchase from 15/12/2021
everything went great, nice lamp, I am satisfied, unfortunately I did not get an order overview by email, therefore no info if the order has been received
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Théo R.
Rating: 4 out of 5
following a purchase from 14/12/2021
Nice rendering despite the poor quality photos, too bad the plate doesn't fit on the base.
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Emilie C.
Rating: 4 out of 5
following a purchase from 15/12/2021
Manufacturing and delivery times are respected! I'm very pleased with the quality of the product. I recommend this gift to everyone.
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DE SOUSA GOMES M.
Rating: 4 out of 5
following a purchase from 10/12/2021
Products correspond to my expectations. A gift that made me happy.
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Jean-Michel R.
Rating: 4 out of 5
following a purchase from 16/12/2021
very nice but there is a defect: the support (cracked white) lights up well and has a nice effect but as soon as we put the plate, the LEDs are hidden and light up much less the support..it would take an LED on the side or inside the support in backlighting and the other for the plate, otherwise in general, it's nice! excellent in the delivery time!
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Florence D.
Rating: 4 out of 5
following a purchase from 14/12/2021
I'm very happy with this original gift but it's a pity that there are no instructions for use with it because the language is in English and not always easy to understand. It's also a shame that it has to be plugged in all the time.
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Alexandra G.
Rating: 3 out of 5
following a purchase from 14/12/2021
Nice, but 2 lamps controlled 1 remote control works on the 2 and 1 remote control does not work.
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Response from Pictyourlamp.com
Hello,
Our products are guaranteed for 1 year. Please contact our after-sales service.
Have a nice day,
Lisa from lampephoto.fr
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patrick H.
Rating: 3 out of 5
following a purchase from 13/12/2021
I have a lamp I have a line on my face when I turn it on
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Response from Pictyourlamp.com
Hello,
following our email exchanges, a new lamp has been sent to you. We hope you like it.
A small change in your opinion would be nice.
have a nice day,
Lisa from lampephoto.fr
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Nelson M.
Rating: 4 out of 5
following a purchase from 16/12/2021
👍👌🏾
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Delphine F.
Rating: 2 out of 5
following a purchase from 14/12/2021
I received my 4 lamps ordered in fast delivery, well protected, with small papillotes inside (nice attention) unfortunately 1 out of my 4 lamps does not work anymore (support) I hope bcp that a new one will be sent to me so that I can order again...
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Response from Pictyourlamp.com
Hello,
Following your request, and the replacement of your defective base, can you update your opinion?
Thank you very much,
Thank you very much,
Thomas from Lampephoto.fr
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Gian pietro F.
Rating: 4 out of 5
following a purchase from 14/12/2021
The only flaw is that the lamp did not come in its own packaging, but only in any box.
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Laurence S.
Rating: 4 out of 5
following a purchase from 10/12/2021
Very nice lamp, the pictures are well engraved.
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Mariarosaria L.
Rating: 3 out of 5
following a purchase from 13/12/2021
Beautiful. Right on time.
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Anthony M.
Rating: 4 out of 5
following a purchase from 13/12/2021
Order received well despite a few days delay. And then the customer service responds at least so top 👍
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Marie-Lise A.
Rating: 4 out of 5
following a purchase from 14/12/2021
Very happy with the order
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Nathalie H.
Rating: 3 out of 5
following a purchase from 13/12/2021
speed and efficiency
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Patricia Z.
Rating: 4 out of 5
following a purchase from 12/12/2021
As described
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Béatrice B.
Rating: 3 out of 5
following a purchase from 14/12/2021
Not the base clock lamp worked 3 days
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Response from Pictyourlamp.com
good morning,
Hello,
we're sorry for the inconvenience. Our bases are guaranteed for 1 year. Simply contact us at [email protected] and we will replace your base.
Best regards,
Lisa from Lampephoto.fr
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Lucile L.
Rating: 4 out of 5
following a purchase from 13/12/2021
Very nice gift for my mother at Christmas, only small downside it does not work with batteries only with a sector, too bad.
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Chloé L.
Rating: 4 out of 5
following a purchase from 11/12/2021
Good idea for a gift. Even if unfortunately it arrived with a small broken piece... but surely the carrier's fault.
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David C.
Rating: 4 out of 5
following a purchase from 12/12/2021
1 remote control is missing from the order
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laetitia E.
Rating: 4 out of 5
following a purchase from 12/12/2021
I'm very pleased with the quality of the product and the service provided, and I'm very pleased with the quality of the product. I'm very pleased with the quality of the product, but I'd like to thank you for your help.
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