Customer reviews of Pictyourlamp.com

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9,3 /10
Overall rating: 9,3 out of 10
Based on 9 760 published reviews

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 2, 3 and 4 stars

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C
christine J.
Rating: 3 out of 5
following a purchase from 28/05/2021
beautiful product
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Raphaël B.
Rating: 4 out of 5
following a purchase from 25/05/2021
Quality product satisfied and delivery time respected I recommend
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Sébastien G.
Rating: 4 out of 5
following a purchase from 26/05/2021
Thank you for your speedy delivery despite the covid 19 and it's super pretty. The package arrived in very good condition thank you
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Clara B.
Rating: 4 out of 5
following a purchase from 26/05/2021
Super
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Emilie B.
Rating: 4 out of 5
following a purchase from 25/05/2021
I'm going to order for Father's Day. Responsive and good job.
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Valerie H.
Rating: 3 out of 5
following a purchase from 26/05/2021
Fast delivery product a little expensive for the quality base just holds the support not safe risk of breaking if moved
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William L.
Rating: 4 out of 5
following a purchase from 25/05/2021
Very happy I recommend Lampephoto.fr
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Sam H.
Rating: 4 out of 5
following a purchase from 24/05/2021
Received quickly and works very well serious site
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monique P.
Rating: 3 out of 5
following a purchase from 24/05/2021
I am very pleased with the quality of the product I ordered, but the delivery time was not respected despite the fact that I was invoiced.
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Response from Pictyourlamp.com
Hello,
we are sorry that you are not satisfied with the delivery time, however we have the manufacturing time of 24h, and the time of the carrier which is to be taken into account.
Have a nice day,
Lisa from Lampephoto.fr
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Mickaël M.
Rating: 3 out of 5
following a purchase from 23/05/2021
The lamp was well received and well made. I do not put the best note because it arrived with scratches.
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Response from Pictyourlamp.com
Hello,
We're sorry for the inconvenience. Please contact us at [email protected], so that we can arrange a lamp exchange.
have a nice day,
Lisa from lampephoto.fr
J
Julien D.
Rating: 4 out of 5
following a purchase from 22/05/2021
Nice product that meets my expectations, fast delivery.
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Jordan R.
Rating: 4 out of 5
following a purchase from 23/05/2021
When I received my package I saw them on the ground while it is a rather fragile object fortunately it was not broken, otherwise super beautiful as product
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Philippe L.
Rating: 4 out of 5
following a purchase from 23/05/2021
Product that meets my expectations and fast delivery
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Jessica C.
Rating: 2 out of 5
following a purchase from 23/05/2021
I am very disappointed the photo lamp is pretty and the drawings are well done. I received it quickly but the price is much too high 40euro for what I know the lamp is very small and not of good quality it's really exaggerated I was really expecting something better very disappointed I will not order anymore
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Response from Pictyourlamp.com
Hello,
You can choose the lamp size when you place your order.
have a nice day,
Lisa from Lampephoto.fr
M
Morgane H.
Rating: 4 out of 5
following a purchase from 21/05/2021
It's really beautiful, thank you again.
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Mickael K.
Rating: 2 out of 5
following a purchase from 20/05/2021
Not bad but BEWARE THEY ADVERTISE DIMENSIONS THAT HAVE NOTHING TO DO WITH THE REALITY LIES
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Response from Pictyourlamp.com
Hello,
the dimensions of A4 and A5 formats may vary depending on the model chosen, as indicated on the site.
have a nice day,
Lisa from Lampephoto.fr
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Mathieu C.
Rating: 4 out of 5
following a purchase from 20/05/2021
Very good product, just missing the wireless phone charger function
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Taoufik M.
Rating: 4 out of 5
following a purchase from 19/05/2021
Efficient, fast manufacturing and delivery. I recommend it.
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Yohan V.
Rating: 3 out of 5
following a purchase from 11/05/2021
I'm happy with the result, the heart shaped photo but it's a shame that the light doesn't illuminate the whole heart shape
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Response from Pictyourlamp.com
Hello,
You can change the brightness with the remote control, which allows you to brighten or dim the lamp.
have a nice day,
Lisa from lampephoto.fr
F
Freddy L.
Rating: 2 out of 5
following a purchase from 19/05/2021
I have ordered a lamp with the supplement to be delivered in 24/48h and received the package that 5 days after I would like to be reimbursed for the additional costs that I made in advance thank you, my otherwise very good lamp a little small but it goes its pass thank you bcp
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David L.
Rating: 4 out of 5
following a purchase from 12/05/2021
Hello first purchase and very satisfied with the photo frame with the effigy of my son who has more enormously to his mother darling thank you and I do not hesitate to recommend your range of product
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Nadine H.
Rating: 3 out of 5
following a purchase from 19/05/2021
I have received my order and I am very pleased with the service.
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Christophe A.
Rating: 4 out of 5
following a purchase from 19/05/2021
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Cécilia C.
Rating: 3 out of 5
following a purchase from 16/05/2021
I put 3 stars because of the delivery because the package I received was in bad condition. The box was open and torn. I would recommend this gift idea but the reception of the parcel leaves something to be desired. I would recommend this gift idea but the reception of the package leaves me wanting more.
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Response from Pictyourlamp.com
Hello,
we're sorry about the problem you had with the delivery, which is unfortunately out of our hands. However, we are very pleased that you liked the lamp.
have a nice day,
Lisa from lampephoto.fr
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Romain T.
Rating: 4 out of 5
following a purchase from 12/05/2021
Hello, I do not put 5 stars because I did not receive the base ordered and I was not notified. However the product is of very good quality.
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Thierry L.
Rating: 3 out of 5
following a purchase from 16/05/2021
The screen print is a little light and too bad it's plastic!!!
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Response from Pictyourlamp.com
Hello,
We are very sorry that you are not satisfied with your order.
I've done some research into your problem and I don't see any record of your complaint. You can contact us at [email protected] with a simple photo to confirm the light engraving problem and we will return your order to you.
See you soon.
Best regards,
Alexandra from Lampephoto.fr
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Nathalie G.
Rating: 4 out of 5
following a purchase from 15/05/2021
Very good product fast delivery
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eric J.
Rating: 3 out of 5
following a purchase from 04/05/2021
I thought that the picture was reproduced in color. However, it is not. The reproduction is not faithful to reality 😔 Too bad!!!...
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Response from Pictyourlamp.com
Hello,
as indicated on our site, the photo is not in color, but in black and white. It's the LEDs that give your lamp color as well as light.
Have a nice day,
Lisa from lampephoto.fr
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Serghei P.
Rating: 3 out of 5
following a purchase from 01/05/2021
I thought it was glass (crystal)
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Audrey S.
Rating: 2 out of 5
following a purchase from 09/05/2021
Disappointed, not what I expected. Not much explanation for the description
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Response from Pictyourlamp.com
Hello,
we have tried to contact you by e-mail to find out the reason for your dissatisfaction but have not received a reply from you. Please do not hesitate to contact us again at [email protected] , we will do our best to solve your problem.
Best regards,
Lisa from Lampephoto.fr
C
christelle R.
Rating: 4 out of 5
following a purchase from 08/05/2021
Fast and very nice, the 5th star is lost because of the transport ... even if it is not their fault directly
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Roy H.
Rating: 4 out of 5
following a purchase from 07/05/2021
👍🏻
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Isabelle D.
Rating: 4 out of 5
following a purchase from 08/05/2021
Very fast delivery. Photo broken but new shipment quickly. Satisfied with the result.
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PAULINE V.
Rating: 4 out of 5
following a purchase from 06/05/2021
Pretty never good
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Amine H.
Rating: 4 out of 5
following a purchase from 06/05/2021
The only negative point is the lighting which for me is a little light
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david H.
Rating: 2 out of 5
following a purchase from 05/05/2021
I paid 7,90 for a delivery in 48 hours and the lamp arrived after 7 days. And of course after Mother's Day I am very disappointed with the delivery I asked for a refund of the delivery costs but without success
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Response from Pictyourlamp.com
Hello, we're sorry to hear about this delay, which is unfortunately beyond our control. Indeed, carriers may encounter problems during the delivery of your parcels as Mother's Day approaches.
With all our apologies for the inconvenience I wish you a good day,
Best regards,
Alexandra from Lampephoto.fr
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Sébastien D.
Rating: 4 out of 5
following a purchase from 06/05/2021
Beautiful realization
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Fortune Danielle M.
Rating: 4 out of 5
following a purchase from 26/04/2021
I really liked it, everything is perfect and I would order more
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Sophia K.
Rating: 4 out of 5
following a purchase from 04/05/2021
Well
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Ciro S.
Rating: 3 out of 5
following a purchase from 04/05/2021
You can do more the article arrived broken unfortunately
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