English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
D
Rating: 4 out of 5
No worries, received quickly, it bcp rained.
Translated reviews
Customer reviews of Pictyourlamp.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews
Summary of reviews
The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.
Reviews 2, 3 and 4 stars
Reset filtersP
Rating: 2 out of 5
Package lost in the mail, after 10 days I still had nothing, the customer service made me wait another 5 days to re-ship me the order.
Translated reviews
Response from Pictyourlamp.com
Hello Mr. Costa, we're very sorry for the inconvenience. Following our exchanges we prefabricated your order as soon as we knew that the package was lost. The second package was sent on Friday, the weekend postponed the delivery a little more. Please accept our apologies for the inconvenience. Sincerely, Thomas from lampephoto.fr
A
Rating: 4 out of 5
Received quickly and very satisfied with the product, but I had ordered White, I received it Black. No big deal, I keep it that way but it's starless.
Translated reviews
M
Rating: 4 out of 5
So perfect for the result but we ordered on the 17th of December and were hoping to receive the order for Christmas but didn't receive it until the 28th.
Translated reviews
S
Rating: 3 out of 5
We were supposed to receive the lamps for Christmas, so we got them on the 31st. 12 days of delivery is too long. Otherwise the lamps are very good, my children were happy in the end. But it's a pity.
Translated reviews
Response from Pictyourlamp.com
Good morning Mrs Piccolo, we are absolutely sorry for the delay, we know that during this festive season we have no right to be wrong. The package was sent on time, but the time it took the post office to deliver is much longer than the commitments. We are sorry about this and have sent you today a purchase order to use on a future order. Hoping that you will not hold it against us, all the team of lampephoto.fr joins me in wishing you a very happy new year to come. Sincerely, Thomas from Lampephoto.fr
C
Rating: 4 out of 5
Wonderful! I gave it to my beautiful fan, I made a happy one. One less star for the remote control that wasn't working. But thanks for replacing it.
Translated reviews
P
Rating: 4 out of 5
Very nice.
Translated reviews
D
Rating: 4 out of 5
Very nice
Translated reviews
T
Rating: 4 out of 5
Pass mould
Translated reviews
B
Rating: 2 out of 5
Order received broken, sent back a second time but too late for the anniversary.
Translated reviews
Response from Pictyourlamp.com
Hello, Mr. Durand, we're very sorry for the inconvenience. Indeed, we did our best to resend the order to you the same day you returned to us. Please accept our apologies for the delay. Sincerely, Thomas from Lampephoto.fr
O
Rating: 4 out of 5
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend.
Translated reviews
G
Rating: 4 out of 5
Easy to use!
Translated reviews
S
Rating: 4 out of 5
I like it. I'm glad.
Translated reviews
C
Rating: 3 out of 5
It does not say that the Bluetooth speaker does not have a remote control. Nice lamp but disappointed.
Translated reviews
Response from Pictyourlamp.com
Hello Mr Bigarnet, we are really sorry for this misunderstanding, but as we had the opportunity to show you, it is indicated a little everywhere on the product descriptions as well as on the pictures that Bluetooth does not have a remote control. It works with a smartphone or any Bluetooth enabled device. We hope that when in use, you will get full satisfaction from the lamp. Sincerely, Thomas from Lampephoto.fr
C
Rating: 4 out of 5
I have been very happy with my order, but after a few exchanges of mail everything is back in order, very happy with my product.
Translated reviews
M
Rating: 4 out of 5
Copy that very quickly. I was expecting a slightly bigger heart though. Black base "made in china", too bad it's not "made in France", but an original gift!
Translated reviews
B
Rating: 4 out of 5
Size a little smaller than I expected, but very satisfactory quality for the price.
Translated reviews
M
Rating: 4 out of 5
She's beautiful.
Translated reviews