Customer reviews of Pictyourlamp.com

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9,3 /10
Overall rating: 9,3 out of 10
Based on 9 759 published reviews
5 8 026 82% 4 843 9% 3 304 3% 2 231 2% 1 355 4%

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 2, 3 and 4 stars

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J
Jose M.
Rating: 4 out of 5
following a purchase from 02/06/2025
It takes a little longer, but the gift is good.
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Bart W.
Rating: 4 out of 5
following a purchase from 26/05/2025
all was ok from delivery follow up to ending up using the product
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Henk D.
Rating: 4 out of 5
following a purchase from 25/05/2025
Mooi product
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Jeanine A.
Rating: 3 out of 5
following a purchase from 25/05/2025
Dear for what it is
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Alain F.
Rating: 4 out of 5
following a purchase from 17/05/2025
Too bad the model received is not the one I ordered. No response to my return email.
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Blandine L.
Rating: 2 out of 5
following a purchase from 22/05/2025
Product is not suitable and no response following my message to find a solution. No after-sales service!!!
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Christine P.
Rating: 4 out of 5
following a purchase from 12/05/2025
Beautiful frame
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IVAN M.
Rating: 4 out of 5
following a purchase from 11/05/2025
I was quite satisfied! I would buy from you again!
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corentin D.
Rating: 2 out of 5
following a purchase from 11/05/2025
It's been 2 weeks and I still haven't received my package.
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Marina S.
Rating: 3 out of 5
following a purchase from 08/05/2025
The product in the picture looked very nice, unfortunately the actual product did not quite meet my expectations. The plaster looked milky and had visible scratches. The quality was overall not as stated in the description. Furthermore, I had ordered the item as a gift, but the packaging was torn and crushed, which was very unfortunate. I was therefore quite disappointed.
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Mireille R.
Rating: 4 out of 5
following a purchase from 09/05/2025
A small problem occurred during the printing of the lamp. I contacted the site and 2 days later, I had the lamp as I had ordered it. Very satisfied
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Andreas L.
Rating: 3 out of 5
following a purchase from 08/05/2025
I paid for express shipping for free, still had to wait 3 days and expected to get the money back for the express shipping.
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Cécile B.
Rating: 2 out of 5
following a purchase from 06/05/2025
Do not reply to the email. I ordered a solid wood base and received a plastic base, of course cheaper than the one chosen. The shipping was fast, and the package well wrapped, but in terms of customer service, it is completely useless.
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LAURENCE M.
Rating: 2 out of 5
following a purchase from 01/05/2025
Disappointed with the poorly finished edge where the photo appears as well as the quality
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Leticia G.
Rating: 4 out of 5
following a purchase from 02/05/2025
The screen printing is very well done. I expected the base to be a bit more durable and of better quality, to be honest.
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Danny A.
Rating: 2 out of 5
following a purchase from 02/05/2025
Payed for 24 hours delivery. Received my package 5 days later 😵‍💫
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Fabienne V.
Rating: 2 out of 5
following a purchase from 19/04/2025
This doesn't really match the photos on the site, of the plexiglass...
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Ludovic M.
Rating: 4 out of 5
following a purchase from 20/04/2025
Very nice lamp, I am very happy, perfect, just one negative point not very serious, the touch part on wood works halfway, otherwise all good.
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viviane G.
Rating: 4 out of 5
following a purchase from 08/04/2025
Very good, lamps for all desires.
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david R.
Rating: 4 out of 5
following a purchase from 08/04/2025
Perfect, very pretty.
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SYLVIE R.
Rating: 4 out of 5
following a purchase from 05/04/2025
I received my package on time. This gift was appreciated!
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Alain B.
Rating: 4 out of 5
following a purchase from 06/04/2025
Very good lamp 💡 for ambiance, small downside the remote control doesn't work well, you should also include the remote control manual otherwise super design, best regards
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Thierry V.
Rating: 4 out of 5
following a purchase from 03/04/2025
👍
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Lisa S.
Rating: 3 out of 5
following a purchase from 03/04/2025
The product is okay. Unfortunately, despite express shipping and thus higher costs, I still received the package late.
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CHARO I.
Rating: 2 out of 5
following a purchase from 01/04/2025
It doesn't work with the remote, I have written to them but they haven't replied
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Julien P.
Rating: 4 out of 5
following a purchase from 20/03/2025
The dimension is a bit misleading
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Michel C.
Rating: 3 out of 5
following a purchase from 16/03/2025
The idea is good but it's a bit expensive since the lighting system is worth no more than 5€ online, as my grandmother said, fooled once but not twice.
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Annette K.
Rating: 3 out of 5
following a purchase from 05/03/2025
Great product as a gift idea, but the disc engraved in the photo is unfortunately scratched!
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Élodie V.
Rating: 4 out of 5
following a purchase from 23/02/2025
Good value for money
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emmanuelle M.
Rating: 4 out of 5
following a purchase from 20/02/2025
Great product, the only downside is the protection of the product during delivery, the box was damaged, it was meant as a gift so it felt like a second-hand product
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Jocelyne C.
Rating: 3 out of 5
following a purchase from 16/02/2025
Very pretty lamp except for a charging cord that doesn't work.
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Holger S.
Rating: 3 out of 5
following a purchase from 15/02/2025
Image not particularly well cut
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Frédéric B.
Rating: 3 out of 5
following a purchase from 15/02/2025
Very nice looking lamp, perfect. However, very disappointing delivery! Paid for express 24h and received the package more than 2 days later.
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David H.
Rating: 3 out of 5
following a purchase from 08/02/2025
I received the photo engraved with beautiful scratches on the bottom despite the correct packaging; it was sent like this. It is not due to the delivery but to the manufacturing.
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Thalia R.
Rating: 4 out of 5
following a purchase from 12/02/2025
Pretty, I gave it to my boyfriend and he was very happy
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Prescilia H.
Rating: 2 out of 5
following a purchase from 09/02/2025
Hello, I haven't received my order.
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Response from Pictyourlamp.com
Hello,

We are pleased to have resolved the issue by resending the order that was lost by the carrier. Would it be possible to update your negative comment now that the situation has been resolved?

Best regards,
The LampePhoto.fr team
D
dylan G.
Rating: 3 out of 5
following a purchase from 09/02/2025
I received my order but it's a shame that the photo is scratched.
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Daniel J.
Rating: 4 out of 5
following a purchase from 11/02/2025
Received my lamp well, I am satisfied although the plexiglass representing the Porsche Targa in A4 format had large scratches.
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Response from Pictyourlamp.com
Hello,

Our plaques are equipped with a protective film that ensures both the safety of the plaque and the engraving during transport and handling. However, this film must be removed to allow the plaque to reveal its final appearance. Once the film is removed, any visible 'scratches' will disappear, as they simply come from this protective film and not from the actual surface of the plaque.

Best regards, Justine from lampephoto.fr
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Laurent L.
Rating: 4 out of 5
following a purchase from 09/02/2025
Good
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Olivier B.
Rating: 4 out of 5
following a purchase from 06/02/2025
Great images, it's beautiful with the light
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