Customer reviews of Pictyourlamp.com

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 9 812 published reviews
5 8 071 82% 4 843 9% 3 305 3% 2 232 2% 1 361 4%

Summary of reviews

Pictyourlamp.com consistently earns praise for fast delivery and reliable shipping, with many orders arriving the next day or within tight timeframes and items arriving as described. Customers highlight strong product quality and finish, noting accurate representation on the site, detailed craftsmanship, and displays that delight recipients. The store’s customer service and responsiveness are also repeatedly commended, supporting smooth ordering experiences and quick assistance when needed. Gift-worthy appeal is a common thread, with lamps and photo lamps described as beautiful, well-received, and suitable for various occasions.

Reviews 2, 3 and 4 stars

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E
Elisabeth V.
Rating: 4 out of 5
following a purchase from 10/12/2024
Express delivery.
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Gilles H.
Rating: 4 out of 5
following a purchase from 07/12/2024
Easy product customization. Fast shipping. Too bad the base is imitation wood.
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Patrick D.
Rating: 2 out of 5
following a purchase from 09/12/2024
I ordered 3 lamps. Two are perfect, the third has scratches on the plate. After several days of exchanging emails and photos, I received a new plate that was also scratched. I deplore the uneven quality of the plates produced and the complexity of the after-sales service to exchange them. So much for this Christmas present, I give up.
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Alain A.
Rating: 4 out of 5
following a purchase from 09/12/2024
Parcel conforms to my expectations, however very long transport, 48 to 72h not held, (7 days) parcel which walks a little everywhere
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Nathalie M.
Rating: 4 out of 5
following a purchase from 10/12/2024
Bonjour super le produit bien reçu
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Irka S.
Rating: 4 out of 5
following a purchase from 09/12/2024
I am pleasantly surprised because I have never heard of it before.
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Kinou B.
Rating: 3 out of 5
following a purchase from 09/12/2024
I didn't receive the right batteries, and the holder with the hearts doesn't light up pink as stipulated. It vaguely follows the colors of the other holder with the photo, hardly perspectible. Disappointed
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Serge L.
Rating: 4 out of 5
following a purchase from 07/12/2024
Good and fast...
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Christophe H.
Rating: 4 out of 5
following a purchase from 08/12/2024
Perfect
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Eric B.
Rating: 4 out of 5
following a purchase from 09/12/2024
It's a pity the packaging isn't discreet, it was a Christmas present and the person concerned picked it up from the letterbox.
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Philippe R.
Rating: 4 out of 5
following a purchase from 09/12/2024
Works well, but it's a shame it can't be put in French.
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Florent B.
Rating: 3 out of 5
following a purchase from 07/12/2024
The plates seem to be of good quality, but they don't fit the bases I bought on a lampephoto stand. On the stands and on the internet, they don't have the same bases.
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Serge V.
Rating: 3 out of 5
following a purchase from 03/12/2024
I'm a little disappointed 😞 because I ordered from you and other retailers offer the same item for even less.
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Jacques D.
Rating: 3 out of 5
following a purchase from 08/12/2024
When I ordered, I paid for a home delivery which did not take place.ups the only carrier who could not find my address. I had 3 messages announcing a delivery and a postponement.I ordered on Friday and was able to pick up my package 10 days later (commitment within 48 hours). Your answer is there is nothing we can do. I bought the base with a clock radio except that there is no radio.
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Denis C.
Rating: 2 out of 5
following a purchase from 04/12/2024
Very good
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Patrick H.
Rating: 4 out of 5
following a purchase from 07/12/2024
Product as requested. Delivery on time. Satisfied with service and product
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Roberto B.
Rating: 4 out of 5
following a purchase from 08/12/2024
Cute site
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Florian C.
Rating: 2 out of 5
following a purchase from 06/12/2024
Delivery time ok, the problem is the delivery company which is not very advantageous (I had to leave my work to be able to receive my parcel), the quality of impression lazer could have been more precise, the cuttings are very good. I don't think I'll recommend it again.
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Laetitia G.
Rating: 4 out of 5
following a purchase from 07/12/2024
Quick order
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Nathalie K.
Rating: 4 out of 5
following a purchase from 06/12/2024
Order processed quickly,
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Audrey D.
Rating: 2 out of 5
following a purchase from 07/12/2024
Nice lamp but a lot of defects and no return possible I think.
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Rachel R.
Rating: 3 out of 5
following a purchase from 05/12/2024
Long delivery time, because of the driver
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Johan V.
Rating: 2 out of 5
following a purchase from 07/12/2024
The received clock was broken at reception
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Brigitte M.
Rating: 4 out of 5
following a purchase from 01/12/2024
Fast delivery. Too bad they can't be reached as I had placed the wrong order and no one answered my emails. I found a phone number but it went to voicemail.
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Martial L.
Rating: 4 out of 5
following a purchase from 05/12/2024
Very good photo lamp, with a small personal complaint about delivery by Ups.
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Andre A.
Rating: 2 out of 5
following a purchase from 05/12/2024
Quality is not good at all Glass is scratched and has unclean edges
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Isabelle C.
Rating: 3 out of 5
following a purchase from 05/12/2024
Perfect
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Marion P.
Rating: 3 out of 5
following a purchase from 05/12/2024
When I ordered my lamp, I was charged 2 times when I received only 1 lamp, otherwise the result of the lamp is top...!
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Nathalie L.
Rating: 4 out of 5
following a purchase from 04/12/2024
Order processed and delivered very quickly
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Murielle L.
Rating: 4 out of 5
following a purchase from 05/12/2024
Very pretty
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Darracq Y.
Rating: 4 out of 5
following a purchase from 05/12/2024
just as I predicted
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D
Doris S.
Rating: 2 out of 5
following a purchase from 06/12/2024
The A4 plate was missing from my delivery. I have already complained, but haven't even received a reply :-(. Maybe now.
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Céline R.
Rating: 2 out of 5
following a purchase from 05/12/2024
Plate very scratched. Message sent but no reply.
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Yuna F.
Rating: 3 out of 5
following a purchase from 05/12/2024
Lampe Rayé disappointed
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Jolyne G.
Rating: 2 out of 5
following a purchase from 04/12/2024
My lamp arrived within the standards I had requested, but it is already damaged and scratched.
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Theo M.
Rating: 4 out of 5
following a purchase from 01/12/2024
Perfect
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Jean Maurice C.
Rating: 4 out of 5
following a purchase from 03/12/2024
fast delivery
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Ewen B.
Rating: 4 out of 5
following a purchase from 02/12/2024
The photos are beautiful! I'm taking off one star, however, because I'm disappointed with the solid wood-effect frame. It's very thin, so you can see the color of the LEDs through it. I thought I'd get a real solid wood frame.
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Adeline D.
Rating: 3 out of 5
following a purchase from 03/12/2024
The lamp is nice, but what I asked for in the text was not written correctly. I sent an e-mail to complain and got no reply.
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André G.
Rating: 2 out of 5
following a purchase from 03/12/2024
Production not in conformity with the order (format and plan of the photo different from the original) and e-mails of complaint remain unanswered. This is bordering on dishonesty, since the delivery does not correspond to the order, which has been paid for and cashed, of course.
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