Customer reviews of Pictyourlamp.com

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9,3 /10
Overall rating: 9,3 out of 10
Based on 9 760 published reviews

Summary of reviews

The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.

Reviews 2, 3 and 4 stars

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Patrick D.
Rating: 2 out of 5
following a purchase from 09/12/2024
I ordered 3 lamps. Two are perfect, the third has scratches on the plate. After several days of exchanging emails and photos, I received a new plate that was also scratched. I deplore the uneven quality of the plates produced and the complexity of the after-sales service to exchange them. So much for this Christmas present, I give up.
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ALAIN A.
Rating: 4 out of 5
following a purchase from 09/12/2024
Parcel conforms to my expectations, however very long transport, 48 to 72h not held, (7 days) parcel which walks a little everywhere
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nathalie M.
Rating: 4 out of 5
following a purchase from 10/12/2024
Bonjour super le produit bien reçu
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Irka S.
Rating: 4 out of 5
following a purchase from 09/12/2024
I am pleasantly surprised because I have never heard of it before.
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Kinou B.
Rating: 3 out of 5
following a purchase from 09/12/2024
I didn't receive the right batteries, and the holder with the hearts doesn't light up pink as stipulated. It vaguely follows the colors of the other holder with the photo, hardly perspectible. Disappointed
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Serge L.
Rating: 4 out of 5
following a purchase from 07/12/2024
Good and fast...
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Christophe H.
Rating: 4 out of 5
following a purchase from 08/12/2024
Perfect
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Eric B.
Rating: 4 out of 5
following a purchase from 09/12/2024
It's a pity the packaging isn't discreet, it was a Christmas present and the person concerned picked it up from the letterbox.
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Philippe R.
Rating: 4 out of 5
following a purchase from 09/12/2024
Works well, but it's a shame it can't be put in French.
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FLORENT B.
Rating: 3 out of 5
following a purchase from 07/12/2024
The plates seem to be of good quality, but they don't fit the bases I bought on a lampephoto stand. On the stands and on the internet, they don't have the same bases.
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Serge V.
Rating: 3 out of 5
following a purchase from 03/12/2024
I'm a little disappointed 😞 because I ordered from you and other retailers offer the same item for even less.
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Jacques D.
Rating: 3 out of 5
following a purchase from 08/12/2024
When I ordered, I paid for a home delivery which did not take place.ups the only carrier who could not find my address. I had 3 messages announcing a delivery and a postponement.I ordered on Friday and was able to pick up my package 10 days later (commitment within 48 hours). Your answer is there is nothing we can do. I bought the base with a clock radio except that there is no radio.
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Denis C.
Rating: 2 out of 5
following a purchase from 04/12/2024
Very good
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Patrick H.
Rating: 4 out of 5
following a purchase from 07/12/2024
Product as requested. Delivery on time. Satisfied with service and product
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Roberto B.
Rating: 4 out of 5
following a purchase from 08/12/2024
Cute site
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Florian C.
Rating: 2 out of 5
following a purchase from 06/12/2024
Delivery time ok, the problem is the delivery company which is not very advantageous (I had to leave my work to be able to receive my parcel), the quality of impression lazer could have been more precise, the cuttings are very good. I don't think I'll recommend it again.
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Laetitia G.
Rating: 4 out of 5
following a purchase from 07/12/2024
Quick order
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Nathalie K.
Rating: 4 out of 5
following a purchase from 06/12/2024
Order processed quickly,
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Audrey D.
Rating: 2 out of 5
following a purchase from 07/12/2024
Nice lamp but a lot of defects and no return possible I think.
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Rachel R.
Rating: 3 out of 5
following a purchase from 05/12/2024
Long delivery time, because of the driver
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Johan V.
Rating: 2 out of 5
following a purchase from 07/12/2024
The received clock was broken at reception
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Brigitte M.
Rating: 4 out of 5
following a purchase from 01/12/2024
Fast delivery. Too bad they can't be reached as I had placed the wrong order and no one answered my emails. I found a phone number but it went to voicemail.
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Martial L.
Rating: 4 out of 5
following a purchase from 05/12/2024
Very good photo lamp, with a small personal complaint about delivery by Ups.
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Andre A.
Rating: 2 out of 5
following a purchase from 05/12/2024
Quality is not good at all Glass is scratched and has unclean edges
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isabelle C.
Rating: 3 out of 5
following a purchase from 05/12/2024
Perfect
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Marion P.
Rating: 3 out of 5
following a purchase from 05/12/2024
When I ordered my lamp, I was charged 2 times when I received only 1 lamp, otherwise the result of the lamp is top...!
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Nathalie L.
Rating: 4 out of 5
following a purchase from 04/12/2024
Order processed and delivered very quickly
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Murielle L.
Rating: 4 out of 5
following a purchase from 05/12/2024
Very pretty
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Darracq Y.
Rating: 4 out of 5
following a purchase from 05/12/2024
just as I predicted
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Doris S.
Rating: 2 out of 5
following a purchase from 06/12/2024
The A4 plate was missing from my delivery. I have already complained, but haven't even received a reply :-(. Maybe now.
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Céline R.
Rating: 2 out of 5
following a purchase from 05/12/2024
Plate very scratched. Message sent but no reply.
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Yuna F.
Rating: 3 out of 5
following a purchase from 05/12/2024
Lampe Rayé disappointed
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Jolyne G.
Rating: 2 out of 5
following a purchase from 04/12/2024
My lamp arrived within the standards I had requested, but it is already damaged and scratched.
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Theo M.
Rating: 4 out of 5
following a purchase from 01/12/2024
Perfect
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Jean Maurice C.
Rating: 4 out of 5
following a purchase from 03/12/2024
fast delivery
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Ewen B.
Rating: 4 out of 5
following a purchase from 02/12/2024
The photos are beautiful! I'm taking off one star, however, because I'm disappointed with the solid wood-effect frame. It's very thin, so you can see the color of the LEDs through it. I thought I'd get a real solid wood frame.
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Adeline D.
Rating: 3 out of 5
following a purchase from 03/12/2024
The lamp is nice, but what I asked for in the text was not written correctly. I sent an e-mail to complain and got no reply.
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André G.
Rating: 2 out of 5
following a purchase from 03/12/2024
Production not in conformity with the order (format and plan of the photo different from the original) and e-mails of complaint remain unanswered. This is bordering on dishonesty, since the delivery does not correspond to the order, which has been paid for and cashed, of course.
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Nathalie S.
Rating: 4 out of 5
following a purchase from 01/12/2024
Order delivered promptly. It's too early to give you an opinion as these are Christmas gifts.
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Sandra F.
Rating: 2 out of 5
following a purchase from 02/12/2024
Ordered goods arrived quite quickly but were defective. I wrote my problem in the contact form but have not received a reply since then. A real shame
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