Customer reviews of Pictyourlamp.com

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Fleur R.

Rating: 5 out of 5

Published on 24/12/2022 à 22h25 following a purchase from 10/12/2022

Very satisfied!!!!

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Mathias B.

Rating: 5 out of 5

Published on 24/12/2022 à 16h26 following a purchase from 12/12/2022

Fast shipping thank you

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giulio B.

Rating: 5 out of 5

Published on 24/12/2022 à 09h12 following a purchase from 08/12/2022

all very well

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Tanja S.

Rating: 5 out of 5

Published on 23/12/2022 à 18h43 following a purchase from 08/12/2022

Super beautiful

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Nadine H.

Rating: 5 out of 5

Published on 23/12/2022 à 15h17 following a purchase from 11/12/2022

Great lamp in top quality. Worked smoothly. Thank you.

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Oeds D.

Rating: 5 out of 5

Published on 23/12/2022 à 14h49 following a purchase from 11/12/2022

Snelle levering. Klantenservice ook top.

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Klaus T.

Rating: 5 out of 5

Published on 23/12/2022 à 07h18 following a purchase from 11/12/2022

I am very satisfied with order. It was a gift for my granddaughter who was very happy about it. The delivery time was ok & sufficient. Thank you!

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Oskar K.

Rating: 5 out of 5

Published on 22/12/2022 à 12h07 following a purchase from 07/12/2022

Perfect

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Stephanie T.

Rating: 5 out of 5

Published on 22/12/2022 à 09h41 following a purchase from 01/12/2022

Very very beautiful I loved v recommend it

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Virginie D.

Rating: 2 out of 5

Published on 20/12/2022 à 21h02 following a purchase from 21/11/2022

The customer service / quality is deplorable I have not had any acknowledgement of receipt of order. I sent several emails before getting a misleading answer telling me that my order was lost and then telling me that they had too many orders. I received my order in accordance with my request. Instead of 72 hours I got it after 30 days

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Response from Pictyourlamp.com Published on 29/12/2023

Hello, we are sorry that you are not satisfied with the delivery time. However, we have the 24-hour manufacturing time to take into account. Then there is the carrier's delay, which, like all carriers, encounters difficulties in the run-up to Christmas. We are very sorry for this delay which is beyond our control.
Best regards,
Lisa from Lampephoto.fr

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Therese S.

Rating: 5 out of 5

Published on 20/12/2022 à 10h37 following a purchase from 03/12/2022

very prompt delivery!!

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Conny G.

Rating: 5 out of 5

Published on 20/12/2022 à 06h15 following a purchase from 05/12/2022

Prachtige lamp met foto mogen ontvangen

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Joke Z.

Rating: 5 out of 5

Published on 18/12/2022 à 20h03 following a purchase from 02/12/2022

very beautiful, the picture exactly as I wanted it. Is for my daughter for Christmas. I'm sure she will love it very much, and that it will get a nice place in her house.

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Katrin T.

Rating: 5 out of 5

Published on 18/12/2022 à 17h19 following a purchase from 05/12/2022

Everything perfect, gladly again

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Astrid R.

Rating: 5 out of 5

Published on 18/12/2022 à 16h00 following a purchase from 05/12/2022

Great product, fast shipping, value for money

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Jürgen P.

Rating: 5 out of 5

Published on 18/12/2022 à 15h34 following a purchase from 01/12/2022

Communication is great. Goods are top quality.

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Simone G.

Rating: 5 out of 5

Published on 18/12/2022 à 13h42 following a purchase from 06/12/2022

Simply perfect! Lamp arrived as requested and very quickly! Congratulations on a great job done.

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Hannah S.

Rating: 2 out of 5

Published on 17/12/2022 à 09h09 following a purchase from 02/12/2022

Unfortunately, the first lamp came mislabeled...have contacted customer service who then answered only after 10 days. There should be a new lamp on the way, hopefully that is then correctly labeled

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Elisa T.

Rating: 5 out of 5

Published on 16/12/2022 à 18h47 following a purchase from 02/12/2022

Beautiful!!!

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Horst H.

Rating: 5 out of 5

Published on 16/12/2022 à 15h00 following a purchase from 02/12/2022

Great product. The eMail address "photo.pictyourlamp.com" for queries about the photo does not work.

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Inna K.

Rating: 3 out of 5

Published on 16/12/2022 à 14h53 following a purchase from 02/12/2022

On the website it says delivery 24-72 hours, I was expecting 1 week.

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laurence B.

Rating: 3 out of 5

Published on 16/12/2022 à 05h50 following a purchase from 01/12/2022

Deadline not respected and format error. No commercial gesture despite several emails.

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Response from Pictyourlamp.com Published on 17/05/2023

Hello, we hope that our exchanges will have satisfied you and that our return with the lamp in the correct format will have been delivered in time. We apologize for the delay in processing your emails, unfortunately during the holiday season we receive many requests which may influence the response time of some emails. We thank you for your understanding.
Sincerely,
Ophélie from Lampephoto.fr

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Yolande L.

Rating: 5 out of 5

Published on 15/12/2022 à 16h57 following a purchase from 01/12/2022

Beautiful..just as I wanted it

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Nicole A.

Rating: 5 out of 5

Published on 15/12/2022 à 03h10 following a purchase from 29/11/2022

I was very satisfied with the fast delivery

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Petya I.

Rating: 5 out of 5

Published on 14/12/2022 à 20h25 following a purchase from 30/11/2022

I am very satisfied with the lamp I received. I can only recommend.

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michèle P.

Rating: 5 out of 5

Published on 14/12/2022 à 15h28 following a purchase from 30/11/2022

I. I'm very happy with this beautiful lamp

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Jérôme R.

Rating: 5 out of 5

Published on 14/12/2022 à 13h14 following a purchase from 01/12/2022

Satisfied with my order in accordance with the product ordered. I recommend your site.

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Monika S.

Rating: 2 out of 5

Published on 14/12/2022 à 09h21 following a purchase from 26/11/2022

The delivery has worked perfectly. But unfortunately, my request to you regarding the battery compartment has not been answered to date. I find that not so good. Because neither normal batteries or rechargeable batteries put the LED lamp in the light. Only via USB the LED lamp lights up. Why is there a battery or accumulator compartment??????

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veronique C.

Rating: 3 out of 5

Published on 14/12/2022 à 06h34 following a purchase from 30/11/2022

the photo on the custom lamp is not very visible. A little disappointed with the rendering.

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Response from Pictyourlamp.com Published on 04/01/2024

Hello,
please contact us at [email protected] and we'll replace your lamp.

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Girard C.

Rating: 5 out of 5

Published on 14/12/2022 à 06h32 following a purchase from 24/11/2022

Very nice and fast delivery

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Severine E.

Rating: 5 out of 5

Published on 13/12/2022 à 11h55 following a purchase from 30/11/2022

Very nice products and fast delivery

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Josiane C.

Rating: 5 out of 5

Published on 13/12/2022 à 10h38 following a purchase from 30/11/2022

Very nice item, it's exactly what we expected

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sophie M.

Rating: 3 out of 5

Published on 13/12/2022 à 09h18 following a purchase from 29/11/2022

Good reception and good dialogue.

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Response from Pictyourlamp.com Published on 17/05/2023

Hello, we are happy to hear that you are satisfied with our services, an update on your service would make us very happy.
Sincerely
Ophélie from Lampephoto.fr

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Helene S.

Rating: 5 out of 5

Published on 13/12/2022 à 06h56 following a purchase from 30/11/2022

Everything was perfect

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karine C.

Rating: 5 out of 5

Published on 13/12/2022 à 06h29 following a purchase from 30/11/2022

too beautiful.

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Aurelia K.

Rating: 5 out of 5

Published on 13/12/2022 à 05h09 following a purchase from 28/11/2022

Great! The quality is great as well as the speed of delivery!

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Aurélie G.

Rating: 5 out of 5

Published on 12/12/2022 à 18h19 following a purchase from 27/11/2022

Order well received, and perfect result

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Diane R.

Rating: 3 out of 5

Published on 12/12/2022 à 17h37 following a purchase from 26/11/2022

Very nice but I have a luminous base that is bellowing what can I do? Sincerely

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Response from Pictyourlamp.com Published on 17/05/2023

Hello, in case of defective base, please contact [email protected] with the details of your order of 26/11. Our products have a one year warranty, we can take care of sending you a functional base.
Sincerely
Ophélie from Lampephoto.fr

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DIDIER A.

Rating: 5 out of 5

Published on 12/12/2022 à 17h20 following a purchase from 30/11/2022

very good

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FRANCIS D.

Rating: 5 out of 5

Published on 12/12/2022 à 17h04 following a purchase from 30/11/2022

excellent order tracking, delivered on time, no worries A gift that made people happy

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