Customer reviews of Pictyourlamp.com

I did not receive the model ordered but another model.

Bof

Disappointed with the product full of scratches on the plexiglass

The 3D photo is scratched and it's not very professional. I told myself when I bought French that it would be of better quality, but I see that it's not the case.

The delivery is disastrous I ordered a parcel on December 10th paying for a 48/72h home delivery I had to wait 11 days before receiving it and the deliveryman put it in a relay point without even trying at my home.

I had to glue back the handle of the zorro sword that was broken, I'm disappointed.

I ordered 3 lamps. Two are perfect, the third has scratches on the plate. After several days of exchanging emails and photos, I received a new plate that was also scratched. I deplore the uneven quality of the plates produced and the complexity of the after-sales service to exchange them. So much for this Christmas present, I give up.

Very good

Delivery time ok, the problem is the delivery company which is not very advantageous (I had to leave my work to be able to receive my parcel), the quality of impression lazer could have been more precise, the cuttings are very good. I don't think I'll recommend it again.

Nice lamp but a lot of defects and no return possible I think.

The received clock was broken at reception

Quality is not good at all Glass is scratched and has unclean edges

The A4 plate was missing from my delivery. I have already complained, but haven't even received a reply :-(. Maybe now.

Plate very scratched. Message sent but no reply.

My lamp arrived within the standards I had requested, but it is already damaged and scratched.

Production not in conformity with the order (format and plan of the photo different from the original) and e-mails of complaint remain unanswered. This is bordering on dishonesty, since the delivery does not correspond to the order, which has been paid for and cashed, of course.

Ordered goods arrived quite quickly but were defective. I wrote my problem in the contact form but have not received a reply since then. A real shame

The plate is all scratched, it looks like it's not new. I'm very upset about this gift

Keine Bestellbestätigung erhalten. Nur eine Email das die Lampen da sind

LEDs no longer illuminate

I am disappointed with the result, especially not to give a photo with a shadow because the engraving is not great I would have liked to be pointed out before doing the work.

I did not receive the complete order (I ordered the A4 format tray to go with the lamp but I did not receive it with an extra charge of 21€).

Ik vind het heel duur voor wat het eigenlijk maar is... Plastieken brol.!

Package arrived in bad condition, disappointed.

product = satisfied but immediately after i placed the order i indicated that i noticed i made a mistake in the order ( one of my trials was stored in the shopping cart but i did not see this => after ordering i had 2 lamps, 1 that i wanted and 1 that i did not want because this was trial). i mailed immediately to indicate that i made a mistake and requested to remove my " mistake order". did not receive any answer. 2 or 3 days later i received a mail that order was being sent, i indicated again that i would like to have the mistake lamp removed, but i received a message that this was not possible anymore. so i'm quite disappointed that there was no reply/action on my first mail. now i paid double the price.

Package different from model on site

Delivery takes long, UPS has really bad customer service they also lost my package so no for sure not happy with the delivery. Contact with company regarding issues also not very available tbh.

The logo is far too difficult to recognize

You can't send it back. I have tried to contact the dealer several times. No reply from the retailer. No return slip was left in the parcel ...

I have not received the base and remote control.

They sent me the wrong lamp base but after complaining they replaced it . I sent colored fotos but got black and white photo plate... looks cheap and not very presentable Abd therefore in my opinion so overchargee. I wouldnt have placed the order if i knew that before, because they have samples of colored ones on their home page... So with the photos are not so clearly visible...I would not have placed the order if i knew it was to be black and white printing. They have colored ones on their website which attracted my attention and interest to have one.... So am very much disappointed..Will never recommend it.

Poor quality for the price. Almost 70e for an alarm clock with a so-called "high-end" speaker...

I paid an expensive fee for delivery to a "point relais" near my home and the deliveryman decided to drop my parcel off 15 km away without my consent and without my being informed, so I was not delivered.

I was super happy to order but when I received one of the lamps it was very scoffed at, disappointed.

The leds on the base don't work and I'm having great difficulty contacting you.

Nice product but quality not top top

I'm disappointed by the quality of this lamp, I didn't expect it to be a piece of engraved plexi. I think the price is really excessive compared to the quality. For this price, you'd expect etched glass, not plexiglass. What's more, a preview of the rendering would give you a better idea of the result before you buy, and if need be, I'd like to change the photo, because the colors are reversed and I end up with 2 floating heads without seeing the T-shirt.

The cable supplied for the base was the wrong one. The base was presented as being made of wood, but is in fact made of imitation wood .... In short, the glass part is not bad and fortunately ....

I ordered a Tiger 3D lamp and received it scratched and damaged. And for a return with the service concerned, it's complicated. I'm disappointed.

Really knocking