Customer reviews of Pictyourlamp.com

Lamp arrived without film and full of scratches. Not cool...

Fast delivery, but average quality. My 2 children are engraved on the stand but only one of their 2 faces is illuminated because the arrangement of the LEDs does not allow the entire stand to be illuminated.

Nice lamp but the casing and the springs are detained

A little disappointed with the rendering ...

We have no idea what the lamp looks like once the photos have been selected, and the result is inconclusive: the photos don't show up without lighting, and they don't show up well with lighting.

Minimalist packaging and not identifying the lamp. Impossible to offer this item in these conditions.

I paid extra to make sure I got it by June 12 and finally I didn't get it until the 13th!!!

No because the photograph does not stand on its disappointed base

My package has already not arrived at the relay point that was indicated so my request has not been respected. I do not thank the deliveryman for having been lazy enough to go to the relay point indicated. Moreover, not having the driver's license yet, I do not even know how to go there. Thank you. Thank you very much.

The only base that specifies to have the option of automatic shutdown timer is black and incorporates a different control to the others with the buttons to turn off in 4h,5h,6h and 8h, as I bought this for that reason and I received the black base but with the other control of the other bases that does not have the buttons to time off, so it turns out that I have a black base that I can not program to turn off alone as I needed. Waiting for them to give me a solution because so far the only thing they answer me that they have sent me the black base which is the one I bought, as if that solved the problem, the problem I explain to them is the remote that is another with which you can not program off, so I lack that function as long as they do not send me the correct remote announced on the web with that base.

Some of the finishes are poorly finished. I sent an email, but of course no answer. Too bad because it was a Christmas gift. I am disappointed.

The customer service / quality is deplorable I have not had any acknowledgement of receipt of order. I sent several emails before getting a misleading answer telling me that my order was lost and then telling me that they had too many orders. I received my order in accordance with my request. Instead of 72 hours I got it after 30 days

Unfortunately, the first lamp came mislabeled...have contacted customer service who then answered only after 10 days. There should be a new lamp on the way, hopefully that is then correctly labeled

The delivery has worked perfectly. But unfortunately, my request to you regarding the battery compartment has not been answered to date. I find that not so good. Because neither normal batteries or rechargeable batteries put the LED lamp in the light. Only via USB the LED lamp lights up. Why is there a battery or accumulator compartment??????

Unclean processing, unfortunately not worth the money. Thus, absolutely none. Further recommendation these products.

There was a problem with my remote controls. It's impossible to reach the service department. Otherwise I liked it.

unfortunately, the lamp arrived broken here - has leaked - had to be returned - have ordered a new one though and hope that it works better this time.

The plexi glass does not fit in the support (too wide) waiting for the return

I received my order but it was incomplete. I sent a message a week ago to report the problem and no response in return. It doesn't make me want to recommend this site.

Disappointed with this reception after 2 mails sent for problem of the base, automatic answers and no resolution of my problem.

The lamp is beautiful. Too bad I had also ordered the gift box and a usb socket but they were not in the package.

Disappointed, I had ordered a few years ago and we had received a beautiful lamp engraved on glass. So I ordered again with my eyes closed and what a surprise to discover a plexiglass instead of glass... Too bad, if I need to place an order of this type again, I will go and see what is done by the competition...

Dear mr/mrs The bottom of the lamp was very dirty i cant clean it because it is incide Kind regards sem

Er kwam geen bevestiging van mijn bestelling. Kwaliteit is niet goed ( slecht)

The size of the lamp differs significantly from the specified dimensions.

My lamp only holds batteries for two days 🙄

The principle is great. I ordered a Harley Davidson lamp. In the package, there is unfortunately a small piece of broken plastic representing the rear view mirror. It was a gift I gave to a Harley fan friend who told me it was no big deal and that she would put a glue dot. But it was still embarrassing for me.

The product is fine. I wasn't satisfied with the delivery however. I paid the extra money for 24-hour delivery by Fedex, and I didn't receive the lamp until 5 days later. There was a bank holiday and weekend in between, so I would have understood if it had taken 2-3 days, but this was way too long. I sent an e-mail to pictyourlamp.com to which I received a short and formal answer, and when I asked for reimbursement of the extra costs, pictyourlamp never got back to me.

Product conforms to the order but delivery time not respected (one week instead of 24/48 hours as indicated in the ad)

One of the touch pads does not work.

Fast delivery BUT I had asked for an inscription on the lamp which was forgotten

The order came in late first off all. Than maybe you can explain better than de the manual did for the battery's because there is nothing to connect for the battery's positive ore negstive side so that doesn't work after a swap off diverent plugs it works and looks nice

The product is nice, but it arrived VERY LATE, despite paying more to have it arrive in 24H, instead it arrived 4 days late. FAKE and WRONG

If you run it on batteries, it lasts almost nothing or works regularly.

All good

It would come before mothersday it came a few days later

The product is also beautiful but if it does not arrive in time for the event it loses its significance. I am sorry

I am disappointed by quality also I have clearly written that the sent photo would have to be completely on it has unfortunately not been the case and I have also received no feedback, the next I have ordered over the weekend I paid the express that is in 24 hours I would have had to get the order was not the case only on Wednesday at about 13:50 clock the order arrived. Although asked for discount no reaction from the company. I personally will never order there again. The do not keep what the promise and too expensive for this quality.

package received on time and correctly but the lamp is not working. the white color is not working. disappointed with my purchase. i hope to find a solution with the supplier soon

The goods are cöllig ok, but since I ordered and paid Express the order took 4 business days to be delivered. The company ignored my request for a refund of the express surcharge although it was clearly evident in the delivery process that there were delays in transport.