Customer reviews of Pictyourlamp.com

I purchased twice from their site. The first time everything was fine and the product was very good. This last time, however, I tried several times to contact customer service or someone who could respond to me because there was an error with a product, but unfortunately, I have not yet received any answers.

Very beautiful, really corresponds to the photo, I am very satisfied

I requested a problem via email, but I never received a response

Well received and a shame about the small scratches. But overall satisfied.

Dirty lamp with a crack in the middle

My orders from November 2025 and April 2026 included Simca 1000 Ralle 2 lamp photos, but they do not fit on their bases!

Beautiful memory of an important person. When ordering, I would like a preview of the final result. Then I would have chosen a different photo or image section.

Superb.

I am told that my package has arrived and there is no package

Very fast delivery. Satisfied with my purchase.

It's a gift that I haven't given yet so I don't know how long the lamp lasts. BUT... apparently, it's great!

To be honest, a bit disappointed, I took the wooden base because on the site it shows it with a cord and switch so I deduce that it works on 220v, well no it's a USB plug so I need to find a socket with an equivalent voltage. Otherwise, it looks great and the kid is super happy that's the main thing.

Product delivered with a remote control, a USB-C plug, a battery compartment... we don't know if there is an internal battery, if we can put rechargeable batteries in the case instead of normal LR6, and why the remote control has two columns of identical buttons... 2 emails via the contact form: 0 response. This product is not just a laser engraving! Only one type of stand offered for a Valentine's creation is a shame because I wanted a stand with Bluetooth and alarm.... So it could be better.

Lamp conforms to the order Very fast reception A small downside for the price with shipping costs

Nickel

Great gift

I had asked a question after the order. No response! The placement of the "plastic" part in the notch is not clear. Fixed or mobile?

Too bad the photo is not in color but otherwise impeccable

It's a pity that the outline of the car was not blurred. Best regards

Very happy

Actually, I am satisfied with the delivery, but I received the wrong car. I did write an email, but I still haven't received a response to this day.

Great idea but sometimes the realization of the plates is not very satisfactory (scratches, streaks,...)]}]} assistant to=translations code to=translations {

Beautiful lamp and very realistic engraved. The lighting colors are very bright. Unfortunately, you can't dim at this price, and the battery is very weak. It cannot operate wirelessly as a night light (it must remain with power supply). Very unfortunate.

Great selection and ideas

I only give 3 stars because the lamp is nice in the dark with the LED lighting, but unfortunately there are small round spots like glue marks that spoil the aesthetics (I have removed the protective film well)

For a first order, it was

I am disappointed that the information is expressed in English and not in French, for a product purchased in the neighboring department.

Delivery was guaranteed on 12/24/2025 (for Christmas) with a payment of €9.90 for a "24h UPS express delivery". I opted for this option by paying an extra for the 24h delivery which ultimately was not carried out! Disappointment not to have been able to offer this gift on Christmas Eve but 6 days later because the delivery was made, after complaint, on Monday 12/29/2025! Not a small delay... of one day. Added to the disappointment are the additional costs for a delivery supposed to be "EXPRESS in 24h" paid for nothing. First order on the site Lampephoto.fr very disappointing. I do not recommend this site not only for a delay but for having assured me against payment of an extra, a delivery for an important day when it was only carried out almost 1 week later. It is a total lack of respect and seriousness on the part of this seller. seriousness

I ordered and paid for a USB adapter for the lamp, but none was included in the delivery. I immediately complained about it but received no feedback.

The image is perfect, but the alarm light is too bright, and the spoken language not being French makes it difficult, disappointed with the purchase

Christmas gift for my brother-in-law who loved it very much. Thank you

Good

Fast delivery

DELIVERY TIME 48 HOURS, NOT RESPECTED

Appreciated by those who received it

Hello, the lamp is very well made, but I sent two emails for a request that remains unanswered, hence the 3 stars which would be more for customer service.

I am satisfied but a little disappointed because there is a scratch on the design.

I am waiting for feedback on the use of the product.

Nice rendering, it's a shame that the background of the photo has been removed.

Impossible to put the image in the holder. Had to retouch it so that both parts fit. Drawing conforms to the photo. Effect successful.