The online store excels in delivering high-quality products that consistently meet customer expectations, with many praising the beautiful designs and finishes of the lamps. Customers frequently highlight the ultra-fast delivery service, often receiving their orders within a day or two, which enhances the overall shopping experience. The platform is noted for its ease of use, allowing customers to place orders quickly and efficiently, while also benefiting from timely and responsive customer service that effectively addresses any issues that arise.
Hello,
following our email exchanges, I don't know what more to tell you, except that we're sorry for this oversight on our part. We sent it to you later.
Sorry again,
Lisa from lampephoto.fr
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Tony B.
Rating: 4 out of 5
following a purchase from 24/08/2023
Fast delivery, excellent customer service
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Irène B.
Rating: 4 out of 5
following a purchase from 26/07/2023
Satisfied with the rendering, but disappointed by the fact that there's no switch on the base, so I had to unplug it to turn it off.
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Chrystel G.
Rating: 4 out of 5
following a purchase from 13/07/2023
I thought that when it was switched off, the photo would show a little more. Otherwise fast and well packaged
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Patrick L.
Rating: 4 out of 5
following a purchase from 09/07/2023
As described.
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Annie G.
Rating: 4 out of 5
following a purchase from 04/07/2023
Bànjour Jai bien reçu l'article, il est joli.je le recommande pour un cadeau
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Emeline C.
Rating: 4 out of 5
following a purchase from 05/07/2023
Received on time, just package a little damaged but the lamp was in good condition
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C M.
Rating: 4 out of 5
following a purchase from 15/06/2023
Excellent, fast and superb service
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maréchal S.
Rating: 3 out of 5
following a purchase from 16/06/2023
I ordered 4 lamps and one of the bases doesn't work.
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Response from Pictyourlamp.com
Hello,
following our email exchanges, a new base has been sent.
have a nice day,
Lisa from Lampephoto.fr
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Chloé J.
Rating: 4 out of 5
following a purchase from 15/06/2023
Yes, very happy! The photo is beautiful, but there's only one negative: I couldn't find the text I asked for on the lamp...
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Martine C.
Rating: 3 out of 5
following a purchase from 14/06/2023
Stand too small compared to photo
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Response from Pictyourlamp.com
Hello,
We apologize for the inconvenience. It's sometimes possible for a production error to occur. Please contact us by e-mail, [email protected], so that we can solve your problem.
Have a nice day,
Lisa from Lampephoto.fr
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Jeennifer D.
Rating: 4 out of 5
following a purchase from 11/06/2023
Frankly I bought one for Father's Day and in the end everyone loved it so much that my daughter asked me for one for her birthday👌 the only downside is that the plate doesn't fit very well on the base. But in itself it's made to be put down and not to be touched every 5min ^^
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Laetitia H.
Rating: 4 out of 5
following a purchase from 07/06/2023
I thought the lamp was bigger for the price but it's very pretty.
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Tiphanie R.
Rating: 4 out of 5
following a purchase from 01/06/2023
Fast and pretty
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Matthieu C.
Rating: 4 out of 5
following a purchase from 30/05/2023
Fast and accurate delivery. A little disappointed with the few scratches on the plexiglass. But very nice product, original, I'll order again.
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Gisèle E.
Rating: 4 out of 5
following a purchase from 01/06/2023
Very nice item. Very happy with my purchase
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Guillaume S.
Rating: 4 out of 5
following a purchase from 30/05/2023
sent very quickly nice rendering only small downside announced with battery but there was no pity fortunately I had anticipated the blow but otherwise very good thank you
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STEPHANE L.
Rating: 4 out of 5
following a purchase from 26/05/2023
good product quality! thank you
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Mathieu S.
Rating: 4 out of 5
following a purchase from 26/05/2023
Top
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Nicolas D.
Rating: 3 out of 5
following a purchase from 23/05/2023
Fine
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jonathan J.
Rating: 3 out of 5
following a purchase from 22/05/2023
Really lovely. Too bad that for the price, the alarm clock effect is too plastic. It's also a shame that there are no instructions for all the functions: lamps, alarm clock, alarm, speaker.
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Response from Pictyourlamp.com
Hello,
We are very sorry that you are not satisfied with your order. Please refer to the back of the box in which the base was packed for any information regarding the base's functionality.
We hope to hear from you soon.
Best regards,
Alexandra from Lampephoto.fr
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Alexandra B.
Rating: 4 out of 5
following a purchase from 24/05/2023
On the other hand, I'm a little disappointed because I don't think it's very stable. We added some stock so that the glass would hold better.
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sylvie /.
Rating: 4 out of 5
following a purchase from 20/05/2023
C to make a gift
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Gaelle C.
Rating: 3 out of 5
following a purchase from 26/04/2023
petite lamp and very limited design but satisfactory lamp
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Response from Pictyourlamp.com
Hello,
We are very sorry that you are not completely satisfied with your order. We do our best to make this as clear as possible on our website. Our personalized nameplates come in A4 or A5 format, so please make sure when you place your order that the size you have selected corresponds to your expectations.
We hope to see you soon on our site for new orders.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
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antonio C.
Rating: 4 out of 5
following a purchase from 28/01/2023
👍
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Pairoux A.
Rating: 3 out of 5
following a purchase from 11/05/2023
Even if the picture is very nice I received it with a big scratch on it, it's not very professional to send an item in this state. Thank you very much.
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Response from Pictyourlamp.com
Hello,
Following our e-mail exchanges, we have sent you another lamp.
A small change in your opinion would be nice.
have a nice day,
Lisa from lampephoto.fr
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Mike Jessyka B.
Rating: 4 out of 5
following a purchase from 08/05/2023
It was for a gift and the person was very pleased. Thanks to you 😊
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CELINE J.
Rating: 4 out of 5
following a purchase from 16/04/2023
ok
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Bruno B.
Rating: 3 out of 5
following a purchase from 20/04/2023
The plexiglass had multiple micro scratches, it's a pity the effect is less pretty. A label was glued on the plexiglass which was a pain to remove the glue without scratching the plastic. Otherwise it works well.
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Response from Pictyourlamp.com
We are sorry that your item is not to your complete satisfaction and we invite you to contact our customer service, who will do their best to help you.
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Juliette D.
Rating: 4 out of 5
following a purchase from 07/02/2023
Product conforms and is well packaged. Satisfied knowing it was something I was offering.
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Solène P.
Rating: 4 out of 5
following a purchase from 26/11/2022
Very nice lamp. Exactly as described
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Sivakumar S.
Rating: 4 out of 5
following a purchase from 22/12/2022
Super cute 👌
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Roland T.
Rating: 4 out of 5
following a purchase from 14/12/2022
Order , delivery , quality and service are good. Too bad that there was no longer the desired base.
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Nicole B.
Rating: 3 out of 5
following a purchase from 17/12/2022
Process absolutely fine. However, have written a Beastandung about the defect of the Bluetoothbox and have not yet received a response.
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Sascha S.
Rating: 3 out of 5
following a purchase from 18/12/2022
Delivery time takes too long
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María Paloma B.
Rating: 4 out of 5
following a purchase from 12/12/2022
All ok.... Finally arrived on time....
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Svenja R.
Rating: 4 out of 5
following a purchase from 13/12/2022
All good. Only criticism a written order confirmation would be very cool. One is otherwise unsure until the shipment whether everything has worked.
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Arianna B.
Rating: 4 out of 5
following a purchase from 09/12/2022
I got a lamp with a wood-like alarm clock/bluetooth base as a gift. I'm very pleased with the quality of the product and it was definitely much appreciated. The only flaw, it said shipping within 24 hours and delivery in 48; the package actually arrived 10 days after placing the order, a bit of a tease considering the shipping costs paid.
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Nils S.
Rating: 4 out of 5
following a purchase from 12/12/2022
Has arrived super with my friend he was pleased
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Ana B.
Rating: 4 out of 5
following a purchase from 10/12/2022
Super satisfied. Arrived on time and the lamp works perfectly.
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