Customer reviews of Pictyourlamp.com

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patricia V.

Rating: 4 out of 5

Published on 23/12/2022 à 12h01 following a purchase from 08/12/2022

Lamp looks great

J

Jesper D.

Rating: 4 out of 5

Published on 22/12/2022 à 15h49 following a purchase from 07/12/2022

Good quality

G

Germana H.

Rating: 4 out of 5

Published on 20/12/2022 à 22h57 following a purchase from 02/12/2022

I have ordered three personalized products. Two of them have become really good, with one I'm not quite satisfied with the result. But overall a nice gift idea, something different. Delivery times are ok.

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Benoit T.

Rating: 4 out of 5

Published on 20/12/2022 à 10h40 following a purchase from 25/11/2022

Order received with delay because the first order was apparently lost. Customer service temporarily unavailable because of technical problems but responsive when we finally managed to reach them and commercial gesture appreciated. If we have the opportunity we will order again on this site.

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Vanessa L.

Rating: 4 out of 5

Published on 17/12/2022 à 07h00 following a purchase from 01/12/2022

Well

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Ulrich W.

Rating: 4 out of 5

Published on 16/12/2022 à 19h54 following a purchase from 05/12/2022

As a thank-you gift for particularly dedicated people in our club, this was very well received. Good quality and also communication on the shipping progress.

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Inna K.

Rating: 3 out of 5

Published on 16/12/2022 à 14h53 following a purchase from 02/12/2022

On the website it says delivery 24-72 hours, I was expecting 1 week.

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Juan C.

Rating: 4 out of 5

Published on 16/12/2022 à 06h56 following a purchase from 30/11/2022

Well

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laurence B.

Rating: 3 out of 5

Published on 16/12/2022 à 05h50 following a purchase from 01/12/2022

Deadline not respected and format error. No commercial gesture despite several emails.

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Response from Pictyourlamp.com Published on 17/05/2023

Hello, we hope that our exchanges will have satisfied you and that our return with the lamp in the correct format will have been delivered in time. We apologize for the delay in processing your emails, unfortunately during the holiday season we receive many requests which may influence the response time of some emails. We thank you for your understanding.
Sincerely,
Ophélie from Lampephoto.fr

M

Marius B.

Rating: 4 out of 5

Published on 15/12/2022 à 15h55 following a purchase from 04/12/2022

Flawless product, as described. But be careful if you buy the gift box for 5€ in addition! Gift box was listed on the invoice, but did not come with the goods. 5€ given away!

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Richard H.

Rating: 4 out of 5

Published on 14/12/2022 à 18h17 following a purchase from 01/12/2022

maybe more tekst in Dutch on the site

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Mounya A.

Rating: 4 out of 5

Published on 14/12/2022 à 14h51 following a purchase from 01/12/2022

ik heb een Losonge besteld voor foto decoratie, maar kreeg ik een haart !! was niet de bedoeling, maar toch was een mooie cadeau .

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veronique C.

Rating: 3 out of 5

Published on 14/12/2022 à 06h34 following a purchase from 30/11/2022

the photo on the custom lamp is not very visible. A little disappointed with the rendering.

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Response from Pictyourlamp.com Published on 04/01/2024

Hello,
please contact us at [email protected] and we'll replace your lamp.

C

Christophe D.

Rating: 4 out of 5

Published on 13/12/2022 à 18h36 following a purchase from 26/11/2022

Nice rendering, fast

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Rami A.

Rating: 4 out of 5

Published on 13/12/2022 à 16h14 following a purchase from 30/11/2022

Thank you very much

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sophie M.

Rating: 3 out of 5

Published on 13/12/2022 à 09h18 following a purchase from 29/11/2022

Good reception and good dialogue.

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Response from Pictyourlamp.com Published on 17/05/2023

Hello, we are happy to hear that you are satisfied with our services, an update on your service would make us very happy.
Sincerely
Ophélie from Lampephoto.fr

C

Christian H.

Rating: 4 out of 5

Published on 13/12/2022 à 04h02 following a purchase from 01/12/2022

Everything went off without a hitch.

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Diane R.

Rating: 3 out of 5

Published on 12/12/2022 à 17h37 following a purchase from 26/11/2022

Very nice but I have a luminous base that is bellowing what can I do? Sincerely

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Response from Pictyourlamp.com Published on 17/05/2023

Hello, in case of defective base, please contact [email protected] with the details of your order of 26/11. Our products have a one year warranty, we can take care of sending you a functional base.
Sincerely
Ophélie from Lampephoto.fr

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Fabian P.

Rating: 3 out of 5

Published on 12/12/2022 à 16h43 following a purchase from 30/11/2022

An email was sent regarding the dimensions of the item, but I haven't heard back. Kind regards.

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Response from Pictyourlamp.com Published on 24/05/2023

Hello, after checking we have unfortunately not seen any messages from you. The general dimensions are as follows: A5 (150x200) and A4 (200x300) available in landscape and portrait format. Do not hesitate to contact us at [email protected] if you need more specific information about your order.
Sincerely
Ophélie from Lampephoto.fr

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Jeremy J.

Rating: 4 out of 5

Published on 12/12/2022 à 15h01 following a purchase from 01/12/2022

Very nice lamp that should make its effect for Christmas

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Valerie L.

Rating: 4 out of 5

Published on 12/12/2022 à 14h48 following a purchase from 30/11/2022

Hello, I was satisfied with the product I ordered but I wanted to be delivered for my son's birthday and paid accordingly. The delivery date changed the same day as the so-called day. I told you about it and asked for a refund of the shipping costs but no answer from you.

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Thomas N.

Rating: 3 out of 5

Published on 11/12/2022 à 15h48 following a purchase from 29/11/2022

Was not completely satisfied. It came wrong goods!

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Remo C.

Rating: 4 out of 5

Published on 11/12/2022 à 15h46 following a purchase from 30/11/2022

Everything is fine, good products

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Sylvie E.

Rating: 4 out of 5

Published on 11/12/2022 à 12h19 following a purchase from 29/11/2022

A little disappointed that the picture is not whole. Otherwise very nice.

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cecile B.

Rating: 3 out of 5

Published on 11/12/2022 à 12h12 following a purchase from 30/11/2022

Disappointed because I had ordered batteries with my purchase but I did not receive them. Complicated to make a complaint on the site.

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Response from Pictyourlamp.com Published on 17/05/2023

Hello, as explained during our email exchanges, the missing batteries to your order have been shipped, thank you for contacting us by email to rectify our oversight, we hope you like your lamp and we would be very grateful for a change in your opinion.
Sincerely
Ophélie from Lampephoto.fr

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Sandra B.

Rating: 4 out of 5

Published on 11/12/2022 à 09h34 following a purchase from 28/11/2022

More than satisfied

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Petra F.

Rating: 3 out of 5

Published on 10/12/2022 à 19h14 following a purchase from 29/11/2022

Is nice, but not worth the price.

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Brigitte V.

Rating: 3 out of 5

Published on 10/12/2022 à 18h49 following a purchase from 28/11/2022

Problem inserting the batteries in the base but otherwise good

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Response from Pictyourlamp.com Published on 17/05/2023

Hello, do not hesitate to send us the details of your concern at this address: [email protected], we are at your disposal to find a solution to satisfy you and hope that our lamp will please you.
Sincerely,
Ophélie from Lampephoto.fr

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Laura D.

Rating: 3 out of 5

Published on 10/12/2022 à 14h50 following a purchase from 29/11/2022

Late delivery but good product

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Response from Pictyourlamp.com Published on 17/05/2023

Hello, we are sorry for this inconvenience, unfortunately beyond our control, we hope you will not hold us responsible and appreciate that you like your lamp.
Best regards,
Ophélie from Lampephoto.fr

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Ainhoa B.

Rating: 4 out of 5

Published on 10/12/2022 à 14h09 following a purchase from 27/11/2022

Very good

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Jeannette S.

Rating: 3 out of 5

Published on 10/12/2022 à 12h50 following a purchase from 28/11/2022

Lamps are quite o.k. But should get three for the price of two, but have received only two.

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kurt R.

Rating: 4 out of 5

Published on 09/12/2022 à 18h28 following a purchase from 29/11/2022

Fast delivery, very good value for money

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Ludmilla H.

Rating: 4 out of 5

Published on 08/12/2022 à 18h01 following a purchase from 27/11/2022

Satisfied with my purchase, I removed one star because the packaging was basic and the price proposed for a gift wrap seems too excessive.

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Juan José N.

Rating: 4 out of 5

Published on 08/12/2022 à 17h36 following a purchase from 26/11/2022

Very cool

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Aurélie V.

Rating: 4 out of 5

Published on 08/12/2022 à 11h59 following a purchase from 25/11/2022

Great quality and very pretty. However the round cut was not very well done.

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Emeline M.

Rating: 4 out of 5

Published on 08/12/2022 à 11h50 following a purchase from 26/11/2022

Lamp ok, the pictures come out pretty well.

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Daniel B.

Rating: 3 out of 5

Published on 07/12/2022 à 17h57 following a purchase from 25/11/2022

A little disappointed with the rendering

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nathalie V.

Rating: 4 out of 5

Published on 07/12/2022 à 10h13 following a purchase from 18/11/2022

Received and very. Beautiful lamp I have. I have since re-ordered 3 lamps that have not arrived and no info and no way to contact them

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Miray K.

Rating: 4 out of 5

Published on 05/12/2022 à 19h24 following a purchase from 24/11/2022

Very beautiful !!!

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Anthony H.

Rating: 4 out of 5

Published on 05/12/2022 à 17h57 following a purchase from 24/11/2022

Very nice, too bad it's not glass.

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